Keep getting error = 50 when downloading movies how do i fix
Keep getting error =50 when trying to download movies. some have come through but i have 4 with the same message. downloading indiviually as well.
So, the article suggests this -
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Did you go to the next security software link, update the time and check the ports?
An easy quick fix you can try without running throuh the security software article, is try restoring from another computer or uninstall the security software on your computer.
Similar Messages
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I keep getting error 205 when downloading CC on a 2nd computer. PC, Windows 7. We had turned off anti-virus and ran cleaner. Any suggestions of how else to do it? I have creative cloud installed on another computer, but do not see the .exe file on it so I can't copy and move it.
I found this log. Is there a way to ftp the file or get it through email?
04/03/15 08:13:32:710 | [INFO] | | ACC | LBS | ApplicationFacade | | | 3396 | ****************Starting LBS workflow*******************
04/03/15 08:13:32:912 | [INFO] | | ACC | LBS | WorkflowManager | | | 3396 | LBS launched in LEGACY mode
04/03/15 08:13:33:005 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | ACCC System requirements check passed
04/03/15 08:13:33:785 | [INFO] | | ACC | LBS | ProductInfo | | | 5428 | Product locale not specified in the product information file
04/03/15 08:13:33:785 | [INFO] | | ACC | LBS | ProductInfo | | | 5428 | Product name not specified in the product information file
04/03/15 08:13:33:785 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Bootstrap LBS is successful
04/03/15 08:13:33:803 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Bootstrapper Lock acquired
04/03/15 08:13:33:821 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | LBS Lock acquired
04/03/15 08:13:33:844 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Deployment lock check passed
04/03/15 08:13:33:861 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=6.1.1&platform=win32
04/03/15 08:13:35:173 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Successfully downloaded application xml at path C:\Users\Blatte1\AppData\Local\Temp\{C0981016-EE83-444B-9F00-2D580FC13CC6}\applications.x ml
04/03/15 08:13:35:235 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 5428 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
04/03/15 08:13:35:235 | [ERROR] | | ACC | LBS | WorkflowManager | | | 5428 | Failed to get the PIM version from location: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
04/03/15 08:13:38:378 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:39:374 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:40:364 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:41:356 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:42:346 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:43:339 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:44:331 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:45:324 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:46:314 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:47:394 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:48:397 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:48:854 | [WARN] | | ACC | LBS | PDM | PDMWorkflowManager | | 8144 | A user retryable error has occured while downloading the file. errotType = -60 extendedErrorCode = 417
04/03/15 08:13:48:935 | [WARN] | | ACC | LBS | PDM | PackageDownloadManager | | 4156 | Manifest file could not be downloaded
04/03/15 08:13:49:146 | [ERROR] | | ACC | LBS | WorkflowManager | | | 5428 | Failed in DOWNLOAD PIM
04/03/15 08:13:56:667 | [INFO] | | ACC | LBS | ETS | | | 3396 | Waiting for the async thread to get the task completed
04/03/15 08:13:56:667 | [INFO] | | ACC | LBS | ETS | | | 5308 | Async thread is completed. Now exiting from function.
04/03/15 08:13:56:668 | [INFO] | | ACC | LBS | ApplicationFacade | | | 3396 | ****************Closing LBS workflow*******************
04/03/15 08:14:51:529 | [INFO] | | ACC | LBS | ApplicationFacade | | | 6764 | ****************Starting LBS workflow*******************
04/03/15 08:14:51:557 | [INFO] | | ACC | LBS | WorkflowManager | | | 6764 | LBS launched in LEGACY mode
04/03/15 08:14:51:633 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | ACCC System requirements check passed
04/03/15 08:14:52:137 | [INFO] | | ACC | LBS | ProductInfo | | | 2108 | Product locale not specified in the product information file
04/03/15 08:14:52:137 | [INFO] | | ACC | LBS | ProductInfo | | | 2108 | Product name not specified in the product information file
04/03/15 08:14:52:138 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Bootstrap LBS is successful
04/03/15 08:14:52:155 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Bootstrapper Lock acquired
04/03/15 08:14:52:173 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | LBS Lock acquired
04/03/15 08:14:52:194 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Deployment lock check passed
04/03/15 08:14:52:211 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=6.1.1&platform=win32
04/03/15 08:14:53:528 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Successfully downloaded application xml at path C:\Users\Blatte1\AppData\Local\Temp\{F7CC0F61-C090-43B1-A0E4-A85ECBEAC0A6}\applications.x ml
04/03/15 08:14:53:577 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 2108 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
04/03/15 08:14:53:578 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed to get the PIM version from location: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
04/03/15 08:14:59:411 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:00:404 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:01:396 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:02:957 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:03:949 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:05:025 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:06:316 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:07:306 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:08:297 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:09:289 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:10:281 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:10:425 | [WARN] | | ACC | LBS | PDM | PDMWorkflowManager | | 8168 | A user retryable error has occured while downloading the file. errotType = -60 extendedErrorCode = 417
04/03/15 08:15:10:499 | [WARN] | | ACC | LBS | PDM | PackageDownloadManager | | 7984 | Manifest file could not be downloaded
04/03/15 08:15:10:709 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed in DOWNLOAD PIM
04/03/15 08:15:17:071 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 2108 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
04/03/15 08:15:17:071 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed to get the PIM version from location: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
04/03/15 08:15:19:766 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:20:781 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:21:775 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:22:767 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:23:768 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:24:814 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:25:808 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:26:821 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:27:817 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:28:811 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:29:808 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:30:285 | [WARN] | | ACC | LBS | PDM | PDMWorkflowManager | | 7160 | A user retryable error has occured while downloading the file. errotType = -60 extendedErrorCode = 417
04/03/15 08:15:30:367 | [WARN] | | ACC | LBS | PDM | PackageDownloadManager | | 4148 | Manifest file could not be downloaded
04/03/15 08:15:30:572 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed in DOWNLOAD PIM
04/03/15 08:16:41:099 | [INFO] | | ACC | LBS | ApplicationFacade | | | 7008 | ****************Starting LBS workflow*******************
04/03/15 08:16:41:130 | [INFO] | | ACC | LBS | WorkflowManager | | | 7008 | LBS launched in LEGACY mode
04/03/15 08:16:41:191 | [INFO] | | ACC | LBS | WorkflowManager | | | 6628 | ACCC System requirements check passed
04/03/15 08:16:41:733 | [INFO] | | ACC | LBS | ProductInfo | | | 6628 | Product locale not specified in the product information file
04/03/15 08:16:41:734 | [INFO] | | ACC | LBS | ProductInfo | | | 6628 | Product name not specified in the product information file
04/03/15 08:16:41:734 | [INFO] | | ACC | LBS | WorkflowManager | | | 6628 | Bootstrap LBS is successful
04/03/15 08:16:41:751 | [ERROR] | | ACC | LBS | WorkflowManager | | | 6628 | Failed to acquire Bootstrapper Lock -
I keep getting error 1324 when downloading Adobe Reader
I keep getting error 1324 when downloading Adobe Reader, how do i resolve this issue
try downloading from this location: http://get.adobe.com/reader/enterprise
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How is that I'm already experiencing a problem downloading the updated software on my Apple products?
The servers are getting slammed. Tonsof people trying to download at the same time. Give it time and keep trying.
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I am getting error=39 when downloading tv shows and cannot fix this. can someone help me with this?
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
I keep getting error 8003 when I try to download tv shows on itunes...how do I solve it?
Help...I keep getting Error 8003 when I try to download TV shows I've bought on itunes. It says to check I have an active connection. I do! I can watch iView and SBS on demand with no problems. I had the connection checked by a technician.
What can I do?Error 8003 is described here. The article is a bit dated, but I suspect the writeup is still valid.
http://support.apple.com/kb/TS3297 -
How do you deal with error message when downloading movie on iPad? It was 75% complete.
How do you deal with error message when downloading movie on iPad2. Movie was 75% complete.
I was using wifi. It shows as a purchase on iTunes but it does not show up on iTunes for download. I keep getting the download error with our a number attached on the iPad. Very frustrating. Apple has been of no help at all.
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I keep getting error 100000 when trying to download songs or transfer from my Iphone??
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Same error # here https://discussions.apple.com/thread/1688431?start=0&tstart=0
If you installed the BubbleWrap app, try restoring the iPhone as a new device.
How to set up your iPhone, iPad, or iPod touch as a new device -
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I keep getting error (-9808) when I try to download a podcast or song. I have searched the discussions & help section, but cannot find this error code anywhere. How do I fix this? Thanks. Jeff
OK, you turned off your filewall, but did you disable Norton Internet Security completely? For some issues just disabling the firewall is not enough. I once had a connection problem with Gracenote that went away when NIS was disabled, but turning off every element of NIS individually and together did not work.
Some people have found adding the following to trusted domains helped:
phobos.apple.com
phobos.apple.com.edgesuite.net
http://docs.info.apple.com/article.html?artnum=93434
Occasionally flushing the DNS Resolver cache helps:
http://docs.info.apple.com/article.html?artnum=304084
Are you able to connect to the store normally with just downloading affected, or is there a general store connection problem?
The other thing is have you run your network diagnostics from the iTunes Help menu? Posting the result might help. -
I keep getting error 3004 when i try restoring and updateing my iphone 4 to iOS 7 i did everything 1. flushed dns 2. edited hosts 3. updated itunes and downloaded new one 4. switched usb ports 5. disabled antivirus 6. enabled ports 80 and 443 7. disabled firewall 8. even tryed putting mobile in DFU mode to restore it not of this worked so please help me
please replyyy i'm stuck on this like whole week
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Keep getting error 45054 when trying to download my purchases from cloud.
I keep getting error 45054 when trying to download my purchases from cloud.
Follow the instructions in this support article.
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Why do I keep getting error 150210 when I attempt to download Adobe Reader XI
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Download and run the Offline installer from here: http://get.adobe.com/reader/enterprise/
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TS1424 I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?
I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?
ThanksPerhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
i keep getting error r6025 when searching store.i have downloaded the itunes suggestion but no change
I was getting -3231 and kept seeing references online about routers and firewalls and connectivity issues. I merely turned off my WiFi and went hardwired with ethernet and problem solved. Give it a try and see if it works for you.
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Why do I keep getting error 50 while downloading?
Recently, iTunes hasn't been downloading movies and episodes from some of my tv shows correctly. I keep getting error 50 when I try to do so. Music, apps, and books download just fine. TV episodes download fine after a few attempts. For some reason, I can't see the amount of time it takes to download items nor can I see how much of the files have been download. The computer I'm using is a Lenovo laptop with Windows 8.
Hello jadetorchwood,
Thank you for contacting Apple Support Communities.
The following article provides some resolutions to the error you describe.
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583
Regards,
Jeff D.
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