Keep getting error installation helper has stopped working for readstep2

keep getting error installation helper has stopped working for readstep2

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  • I keep getting the message itunes has stopped working I can't even open itunes I have tried uninstalling and installing, starting in safe mode but nothing seems to work. Please can anyone help me

    I have recently bought a new laptop with windows 7 and when i have tried to install and open itunes i keep getting the message 'itunes has stopped working' itunes then shuts down before i can do anything to fix it. This happens every time I try to open itunes. I have tried uninstalling itunes and reinstalling it, starting itunes in safe mode. Nothing seems to work. Please can anyone help.

    If and when I finally manage to open it, as soon as I click on a movie to watch, the message "itunes has stopped working" comes up.
    Try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Unable to install Adobe Digital Reader 3.0. Keep receiving error message "migration has stopped working" and then installation fails.

    Every time I try to install Adobe Digital Reader 3.0 I get an error message "migration has stopped working" and the installation fails. Is there a solution to this?

    Trying to install. Installation fails and I am unable to open it to migrate
    epub books to transfer to ereader
    In a message dated 8/31/2014 9:50:51 A.M. Eastern Daylight Time, 
    [email protected] writes:
    Unable  to install Adobe Digital Reader 3.0. Keep receiving error message 
    "migration has stopped working" and then installation fails.
    created by kglad (https://forums.adobe.com/people/kglad)  in 
    Downloading, Installing, Setting Up - View the full  discussion
    (https://forums.adobe.com/message/6688648#6688648)

  • I am running windows 7. My itunes keep shutting down on me. I keep getting the message itunes has stopped working What can I do?

    I keep getting the message itunes has stopped working. A problem has caused itunes to stop working correctly. What can be the cause?

    Hello Main Event,
    Thank you for using Apple Support Communities!
    I found this article while researching iTunes quitting unexpectedly on Windows 7 and feel it will help to resolve the issue here.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    It starts with troubleshooting 3rd party plug ins, then moves on to account troubleshooting if needed.
    Open iTunes in Safe Mode to isolate any inference with plug-ins or scripts not manufactured by Apple.
    Hold down the Shift and Control keys while opening iTunes. If performed correctly, you should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    After clicking Continue, determine whether the issue you were experiencing persists in Safe Mode.
    If you see the same issue while iTunes is in Safe Mode, proceed to the Create a New User Account section below. If you do not experience the same issue, consult iTunes: Troubleshooting issues with third-party iTunes plug-insfor steps on how to remove third-party plug-ins.
    Take care,
    Sterling

  • I keep getting the message "iTunes has stopped working". May I have some help please to solve this?

    I just updated to iTunes 10.5 and now, I can't listen to music or watch a movie without the message "iTunes has stopped working" popping up. As soon as this happens, iTunes crashes completely. I'm running on Windows 7 - 64 bit. May I have some help please

    If and when I finally manage to open it, as soon as I click on a movie to watch, the message "itunes has stopped working" comes up.
    Try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Keep Getting Adobe RoboHelp 9 has stopped working Message

    I am running on Windows 7 Professional, SP1, 4GB RAM, 64-bit OS, with Administrative privileges using Adobe RoboHelp version 9.0.1.232. I am creating projects on my C drive and linking them to Word 2010 docx files that are on the network then generating them as AIR files for testing purposes at this point. Each linked document is a technical manual (with a TOC and index) having anywhere between 100 and 1000 pages. The plan is to create a project for each of the 20 manuals then link them together and generate a Master Project as an AIR file to distribute to our customers. The manuals contain flowcharts, bullets, numbered lists, images, tables, hyperlinks, etc with approximately 100 custom styles defined in one Normal.dotm file. Only defined styles are used in each of the manuals and all manuals use the same Normal.dotm file. Each custom style is linked to a corresponding style in a custom RoboHelp css file used by all RH projects. 
    I have a default project that is used to create each separate project which includes a linked docx file that contains each of the custom styles so I do not have to link each Word style to the corresponding RH style every time I create a project for a different manual. My process is this: create project, link docx file, change Properties to create new TOC, Index, Glossary, Generate the linked document, Update linked document (when applicable), generate the AIR file, then update the Word document (in Word) as necessary. I then Update the linked document in RH and generate the AIR file again....and keep doing that until it looks good.  So far, I have successfully created projects for 11 manuals with projects ranging in size from 20 to 50 MB. So I know the problem is not my styles, etc.
    My problem is this....I will sometimes get the message 'Adobe RoboHelp 9 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available'. Sometimes, I will get the message when the manual has been updated in Word and I select Update in RoboHelp while other times it occurs when I am first getting the project set up. Right now, I am getting this message when I select Generate for the linked manual. I checked my application log file and see that I am getting an EventID 1000, Task Category 100 error. The manual is 477 pages/7.6 MB and the RoboHelp project is 42 MB and has only two really small flowcharts.  I have successfully created a project for this manual a couple times before after updating the Word document for things I saw in the AIR file, but when I selected Update in RH, I would get the message and the project was then corrupt so I had to start over. I know it is not an installation problem because I can then open another project and it works fine.
    Things I have tried without success: copied the linked manual to my C drive to remove the network aspect. Closed all other applications so only the Word document and RoboHelp are open. My experience has been that in most cases, RoboHelp is happier when I have the manual I am working with open in Word but have also tried it without Word running. I have tried creating the project on the root of C instead of in my folder. Tried it when no one else was on the network (5 am). In one case, I pulled out a chapter that was about 50 pages of flowcharts - which fixed that one. All our flowcharts are inserted into borderless tables as metafiles so they are not free-floating.
    Any help anyone could give me as to why this is happening or what I can do differently so as to prevent this from happening would be greatly appreciated.
    Thank you!
    Kathi

    My inclination is that it is something in the projects or in the manuals being linked that is the culprit because that is where the consistency lies - projects were created identically and manuals all follow identical formats. The problem typically only occurs after the project has been successfully created and the manual is subsequently updated and I am syncing the manual in RH so I can generate a new AIR file. This is the first time the project has consistently corrupted every time I try to generate the Word document after linking it in RH. This makes little sense to me since it generated fine a couple weeks ago and I did nothing special when I updated it in Word yet when I tried to update it in RH, that is when it originally corrupted. The bottom line is that I cannot 100% trust that any project I run will work the next time. I end up just crossing my fingers and hoping for the best.
    My problems seemed to start once I went to RH9 (from RH8) because we had upgraded from MS Office 2003 to the 2010 version and I needed 9 for the docx extension. Like I said, it is not all the time - I can be beating my head against the wall getting one of the projects to work, then create 3 more projects that have no problems and then the next one leaves me wanting to throw my PC through a window....
    Deleting the CPD does not corrupt the project, it just removes my default linked document that allows me to circumvent linking the styles individually for that project. Once I have a manual linked and I remove the CPD, it just creates a new one. What I am saying is that if I delete the CPD file, it does not prevent the project from corrupting nor does it make the corrupted project viable again.
    thanks!
    Kathi

  • I receive the error Photoshop cs6 has stopped working for windows 7 32 bit

    I downloaded and installed cs6 for windows 7 32 bit and cant open it to use,i get the message" adobe photoshop cs6 has stopped working" I have tried different graphics drivers but still the same. My other adobe softaware works fine,IE: elements11 and lightroom4. Any ideas?

    Did you receive any error messages during the installation process?  You can check your installation log files to look for errors.  Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to locate and interpret the installation log files.

  • I have a Win home proffesional with Ie9 and cannot get to the itunes store. I keep getting this message"Itunes has stopped working.A problem caused the program to stop working correctly. I have deleted the program and re installed with the 64 bit download

    I have deleted the program and re installed numours times, also ran a full essential scan, spybot and malware byte scans with no results. Any ideas?

    Nobody has had or has this problem? I have gone back and forth with itunes "help" people for 2 weeks with no "help" at all. I guess I am going to have to buy a non apple devise and shop @ amazon for my music.

  • Every time I TRY to start firefox 18-19 I get an error message : Firefox has stopped working - close the program and check online for a solution - or - close th

    Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.

    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    #Delete the Firefox installation folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox
    #**C:\Program Files (x86)\Mozilla Firefox
    #*'''Mac:''' Delete Firefox from the Applications folder.
    #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    Please report back to see if this helped you!

  • Every time I TRY to start firefox 18-19 I get an error message : Firefox has stopped working - close the program and check online for a solution - or - close ..

    Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.
    I have tried a Clean reinstall but it did not help.

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
    Thank you.

  • I cant get a photo project to email the moblile me address to someone else.  I know how, but it has stopped working for some reason.  Instead of pulling up the web address on the email form, it puts an error message?  Any ideas?

    I cant get a photo project to email the moblile me address to someone else.  I know how, but it has stopped working for some reason.  Instead of pulling up the web address on the email form, it puts an error message?  Any ideas?

    Michael,
    The link for the word 'HERE' directs to a Evergreen School District page, which outside of Mobile Me and/or Aperture. Your school district network might be intercepting the request from Aperture and displaying the 'network authentication page' that you see, instead of the email. I would get with the IT department to see if they can help you get around this.
    Have you also tried using the 'Tell a Friend' feature from another network location, like starbucks or your home?
    Cheers,
    Owen.

  • TS2529 Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

    Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?

    I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Is this an Adobe issue, Microsoft issue, or security issue? 

    Thank you!  That seemed to do the trick.  Don't think I'd ever have figured that one out!!
           From: pwillener <[email protected]>
    To: Sharon Atkins <[email protected]>
    Sent: Monday, February 16, 2015 9:47 PM
    Subject:  I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
    I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
    created by pwillener in Adobe Reader - View the full discussionSince you mention Microsoft, I assume that you are on Windows. Can you open Reader by itself?  If so, try disabling Protected Mode Edit . If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7201334#7201334 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7201334#7201334 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • I cannot back up-get message that "Organizer has stopped working".  Is there anyone to help me????

    I cannot back up - get message that "organizer has stopped working-a problem caused the program to stop working".  Is there anyone I can talk to at Adobe???

    If it is a Windows System then the error could be temporary.  To resolve this, reboot the machine and try again or login as Administrator and try to backup using that account.

  • I have windows 8 and I got this error "Adobe Photoshop has stopped working" whenever I start a program. please help. how can I fix this problem? many thanks

    i have windows 8 and I got this error "Adobe Photoshop has stopped working" whenever I start a program. please help. how can I fix this problem? many thanks

    Please read these and proceed accordingly:
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
    http://forums.adobe.com/docs/DOC-2325

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