Keep getting error ipod shuffle "error

Keep getting error ipod shuffle "error # 1437" and get directed to apple page (that is no longer supported) to download a fix to restore ipod to factory settings. However, download is no longer available. BTW ipod is new and when put in sometimes windows ports do not seem to recognise. I am not very tech savy so please be kind

Hello there, BrisbanePeter.
The following Knowledge Base article offers up some great recommendatiosn for resetting your iPod Shuffle:
Resetting iPod shuffle
http://support.apple.com/kb/ht1655
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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