Keep getting error message 4310 when trying to burn music onto CD? How can I fix this for free?

Keep getting error message 4310 when trying to burn music from playlist onto CD. How can I fix this for free?

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  • Using Windows 7, I get an error message 4310 when trying to burn a CD from a playlist.  I ran diagnostics and everything was ok.  Please help.  Reading previous posts haven't helped.

    I have read all of the other postings and they haven't helped.
    When I ran diagnostics here is what I got:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Dell Inc. Inspiron 5720
    iTunes 11.0.4.4
    QuickTime not available
    FairPlay 2.4.14
    Apple Application Support 2.3.4
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0015B7001238F790
    Current user is not an administrator.
    The current local date and time is 2013-08-11 10:02:22.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics 4000
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 2a1c5ee63a68f4be6bc96c5266eed869
    iPodService 11.0.4.4 (x64) is currently running.
    iTunesHelper 11.0.4.4 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    LowerFilters: iaStorF (11.5.0.183),
    UpperFilters: GEARAspiWDM (2.2.3.0),
    D:   PLDS DVD+/-RW DS, Rev 
    Audio CD in drive.
    Found 11 songs on CD, playing time 42:48 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:52:30
    Track 3, start time 06:59:54
    Track 4, start time 11:40:47
    Track 5, start time 15:15:38
    Track 6, start time 19:31:39
    Track 7, start time 22:52:55
    Track 8, start time 26:38:36
    Track 9, start time 30:28:61
    Track 10, start time 33:35:27
    Track 11, start time 38:20:39
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are:   8 16 24 32 40.
    The drive CDRW speeds are:   8.
    The drive DVDR speeds are:   8.
    The drive DVDRW speeds are:   8.
    The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive D:   PLDS DVD+/-RW DS on CDR media at speed 24X.

    Hello Princess Lynne Anne,
    Thank you for using Apple Support Communities
    First I recommend taking a look at this article named iTunes: Music purchased from iTunes Store cannot be burned to MP3 format CD found http://support.apple.com/kb/TS1476.
    Songs purchased from the iTunes Store may either be in AAC format or AAC Protected format depending on when they were purchased (older songs used AAC Protected format). You can convert AAC songs to MP3 format allowing them to be burned to an MP3 format CD, however AAC Protected songs can not be converted. You can, however, back them up to a data CD or DVD, or you can burn them to an audio CD (which can be played in a CD player).
    And if your issue still persists after converting any of these purchases, then I would recommend this part of the article named Disc Burning Quick Assist found here http://support.apple.com/kb/HT1152#learn2:
    Top troubleshooting tips
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    Check your connections
    If you're using an external disc writer, make sure that all of your cable connections are secure and that the optical drive is powered on.
    Cheers,
    Sterling

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    Hi folks I need some help... I keep getting an error
    code 2738 when I try to upgrade to 7.3.1.... I tried
    to uninstall itunes thinking that if I had a clean
    slate then it would allow me to upgrade.... and that
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