Keep getting error message " insufficient data for an image" on a pdf with a sketch and it strips out the data as well as the sketch

I am running Adobe Reader XI and IE 11 I have tried uninstalling and reinstalling and nothing works .   HELP!!!

Hi barton123,
The error you describe was an issue with Acrobat X, but I haven't heard of it happening with Reader XI. Have you installed the most recent Reader update? Please choose Help > Check for Updates and install any updates that are available.
If that doesn't do the trick, it's quite possible that the PDF may be damaged. Do you experience the same error with other PDFs.
I look forward to hearing back from you.
Best,
Sara

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