Keep getting error message that I'm signed on with a temporary ip address or a temporary profile.

For at least 2 weeks not my HP won't give me my desktop. It comes up with a different desktop and doesn't save anything. Keep getting error message that I'm signed on with a temporary ip address or a temporary profile. I've done all I know to do and all that HP has suggested. I still get this when I shut down the computer and then turn it on again or log off or restart.

Hi,
You can try the steps from the link below:
Error in Windows 7: The User Profile Service failed the logon. User profile cannot be loaded
or,
Run the microsoft Fixit
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

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Keep getting error message that I'm signed on with a temporary ip address or a temporary profile.

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