Keep getting error msg: iTunes has encountered a problem & needs to close.

My iPod and computer have worked fine for a year and now....iTunes won't connect. If I plug in my iPod I get this msg...if I click on iTunes, I get this msg. Uninstalled and reinstalled...same error. Help please! I want more music and I am such a computer idiot!

Ta, Amanda!
When you get back to the PC, if the QuickTime problem is a BEX and the QuickTime control panel error message is:
An exception occured while trying to run "C:\WINDOWS\system32\shell32.dll,Control_RunDLL "C:\WINDOWS\system32\QuickTime.cpl",QuckTime"
... (the key here is that the message shows that the QuickTime.cpl is down in the \system32\ folder), then try proceeding as per my instructions to zach in the following post:
http://discussions.apple.com/thread.jspa?messageID=10932033&#10932033
(If the QuickTime control panel error message says something different, post back to let us know what it says.)

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    hiya!
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    Ta, Amanda!
    When you get back to the PC, if the QuickTime problem is a BEX and the QuickTime control panel error message is:
    An exception occured while trying to run "C:\WINDOWS\system32\shell32.dll,Control_RunDLL "C:\WINDOWS\system32\QuickTime.cpl",QuckTime"
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    (If the QuickTime control panel error message says something different, post back to let us know what it says.)

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