Keep getting message after updating BB??
I recently updated my blackberry...my BBM and App World...and now ever since I've done that I keep getting a message "You are attempting to open a secure connection, but the server's certificate chain is invalid" then it asks if I want to "Continue," "Close Connection," "View certificate," or "Trust certificate." If I click Continue or Close Connection it keeps popping up about 3-10 times before it goes away for a while and then comes up again. If I click Trust Certificate then it asks "Key Store Access. The following application is requesting access to your Handheld Key Store. Please enter your key store password: ... Vendor Name: Research in Motion Ltd. Application Name: Blackberry Messenger"
It seems to be doing this when I'm not using my phone at all, sometimes when I'm using BBM, or when I leave/enter my wifi (although the message will also continue to pop up even if I'm nowhere near a wifi connection).
I'm assuming this is because of my BBM...
So...can anyone help me please? It's very annoying!!
Thanks!
Hello Squishy
Welcome to BlackBerry Support Forums
At first I suggest you try those steps in a sequence :
1- Register your Handheld .
KB00510 : How to register a BlackBerry smartphone with the wireless network
Wait till a Registration messages comes in your message box.
2- Resend your Service Book
KB02830 : Send the service books for the BlackBerry Internet Service
( Wait till a Registration Message comes in your message box for each email that you have configured on your device )
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
If error persist then you have to follow this Knowledge Base :
KB15204 : Wi-Fi enabled BlackBerry smartphone prompts the user to trust a new BlackBerry certificate when connecting
Please try it and let us know.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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