Keep getting message from sites that Adobe Flash Player needs to be installed

I have a MacBook, OSX 10.7.5.  When I try to download a document, I am told that I need Adobe Flash Player and that I should download it.
When I look on the Adobe website, to check something, I see that the newest version of Flash Player is installed on my computer.  As a second choice, I was given, I could download Adobe Air, but that didn't work either.
I have no idea what I need to do to be able to get this information downloaded.
I'm not sure if this is the correct community of whom to ask this question.
Thanks for your help.

mocha=12 wrote:
When I try to download a document...
What kind of document?

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