Keep getting message that I have a valid id and password but not a valid account
keep getting message that I have a valid id and password but not a valid account
You waited 10 minutes for an answer and then decided to go away?
Good luck with your Galaxy.
Similar Messages
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All of a sudden I keep getting message that my computer must be restarted and it freezes. I restart it and within minutes it happens again. This is a 27 inch iMac with latest system and software. Any ideas of what is wrong and how to fix it?
10.7.5 is not the latest system, 10.8.3 is. However your message sounds like a Kernel Panic, does the message look similar to About "You need to restart your computer" (kernel panic) messages? If so, then if you can get the machine to restart normally then please post the Kernel Panic Report which you can find by following directions in How to log a kernel panic. Please post back with the KP log, and we can take a look. However if the machine continues to not restart then my guess is a hardware failure suck as a hard disk or failed RAM in which case you should take it into your local Apple Store or AASP for repair.
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Do I need a user ID to set up a new iPhone. I have email address and password but not sure what the user ID is?
User ID is an Apple ID you use to buy paid or free stuff from the Apple Store, iTunes Store...
It is in no way essential to use your iPhone, but it is indeed needed to purchase/download free or paid Apps, songs, books and so on.
You can set-up a free Apple ID from your phone, or on → https://appleid.apple.com
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Why do I keep getting messages from Vista saying Firefox has a serious virus? Also I can't bring up the icon to let me do the scan.
You should never respond to such messages as they are only scams to get you to buy their software.<br />
If you install that software and "let it scan" then you will most likely get infected with malware. -
Keep getting message that the product I am trying to load is not an Adobe Genuine Product
I keep getting a message that says Installation failed. The product you are trying to load is not a Adobe Genuine Product and appears to be counterfeit!!!?? What do I do next? The products were purchased from Adobe
All;
I'm still working with Adobe; however, I may have a unique problem as
explained by Adobe Support: I purchased what is known
as a one user License of a Volume License from a supplier for a CS6
Upgrade from CS5. I had purchased the CS5 direct from Adobe and this is
considered to be a Retail version and not a Volume Licensed product. Adobe
says that you need to upgrade from a licensed version to a licensed
version. They provided me with a link and instructions to upgrade from my
retail version; however, so far it is not installing with the serial number
that was provided. I will contact Adobe next Tuesday after the holiday and
see if the problem can be resolved.
I don't know if this helps you or not. I will try to give you updates.
Regards;
Bob J. -
On new MBP I keep getting message that I need to shut down and then restart
I just got a new 13" MBP. I took the old 500GB 7200 rpm HD (which was operating perfectly) out of my old 13" white MB and put it in the new MBP. Now at boot I get as far as a gray screen, then I get a black screen with text in several languages saying that I need to shut off and then restart the computer. I went through this drill 5 times with no indication that anything was improving. I am sure that the edge card connector is fully seated on the old HD. Any ideas as to what is happening here?
The Operating System for the old and new machine is different, you can't just swap drives like that, what you're getting is a Kernel Panic.
You need to install the OS from the install discs that came with the new machine onto that hard drive. Boot from your new install DVD (hold c at start) and do an Archive Install of the OS so it saves your user data. -
It was the strangest thing. You would think that once you delete a message off your phone it is gone.
But in the "search iPhone" feature several key numbers like an area code reveal phone numbers of people
who aren't in my contact list, specifically the first few words of text messages that I deleted long ago.
I would like to eliminate these once and for all.
Will "Erase Content and settings" do this for good? Once I restore the phone will they come back?
Thanks.
******note found another thread relating to this********no need to reply********
Message was edited by: stewart g.The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck. -
HT4623 I can't get into FaceTime. I keep getting msgs that I have an incorrect ID or password.
MY FaceTime worked for 2 years. Now it won't let me in and keeps messaging, "incorrect ID or password". I've tried to change both but nothing works.
Try:
FaceTime, Game Center, Messages: Troubleshooting sign in issues -
When I open my iMac I keep getting messages that say Java Runtime Environment details and instal
I updated to Yosemite and now whenever I open up my IMac it says Java Runtime Environment needs to be installed and you can either select ok or details and not sure what to do about it.
Most likely, you have either the Facebook video calling plugin or the "NexDef" plugin for watching baseball streams. Both depend on the Java runtime distributed by Apple. If you no longer need the plugin, remove it. Otherwise, install Java.
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I purchased Adobe Pro XI last February. I have tried to reinstall it and I keep getting the message that I have a valid serial # but no qualifying product. What is the issue?
Hey robertb86490977,
The reason why you are getting this prompt is because you are trying to install an upgrade version.
During the upgrade, you will need to enter serial number twice.
The first time, you need to enter the serial number of the actual product that you have purchased.
The second time, you need to enter serial number for the previous version that you had.
So, please enter serial number of the previous version at the second prompt.
Let me know if you need further assistance.
Regards,
Anubha -
I keep getting download error and it does not want to download. I tried deleting anything that might have creative suite links and reloading but I keep getting the same error message.
Well... what IS the error message?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Last time I opened ITunes, was told I did not have latest version and proceeded to download new version. As it was loaded, keep getting message that Apple Mobile Devices failed to start, verify that I have sufficient privileges to start system services. I am the only user on the computer and in household. I have tried installing several timees and keep getting same message.
What should I do?Hey CarleneS,
First, I would try the steps in here:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes, make sure you follow all of the steps in this link:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
This section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Regards,
Delgadoh -
I have a Max OS X 10.6.8 with a Safari 5.1.10 browser. I keep getting messages that my browser needs to be upgraded but can't find out how to do it and what I should upgrade to. I am prettu computer challenged so would appreciate any help and please keep it simple! : - )
Apple Safari updates are linked the OS X system upgrades, only. The most recent version of Safari for OS X 10.6 Snow Leopard isn't recent enough.
Instead of, or in addition to, try Mozilla FireFox web browser, instead.
Mozilla FireFox web browser is a stand alone, Mac-friendly web browser that gets continual updates without having to upgrade/update your entire OS X system.
The current, up-to-date version of FireFox is fully compatible with OS X 10.6 Snow Leopard.
Good Luck! -
Cannot update to IOS 5 keep getting message that update server cannot be contacted. I have updated my I-tunes and use windows 7
See this previous discussion;
https://discussions.apple.com/message/12341443#12341443 -
I am trying to do an iCloud backup from my computer. I have been unable to do a backup from a wifi as I keep getting message that it cannot be completed. What is the secret to doing this from my computer, with my iphone plugged into same?
How are you trying to do it from your computer? Try plugging it into your charger while connected to wifi, then either lock the screen and wait (it should backup up ever 24 hours) or go to Settings>iCloud>Storage & Backup and tap Back Up Now.
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