Keep getting message that the product I am trying to load is not an Adobe Genuine Product
I keep getting a message that says Installation failed. The product you are trying to load is not a Adobe Genuine Product and appears to be counterfeit!!!?? What do I do next? The products were purchased from Adobe
All;
I'm still working with Adobe; however, I may have a unique problem as
explained by Adobe Support: I purchased what is known
as a one user License of a Volume License from a supplier for a CS6
Upgrade from CS5. I had purchased the CS5 direct from Adobe and this is
considered to be a Retail version and not a Volume Licensed product. Adobe
says that you need to upgrade from a licensed version to a licensed
version. They provided me with a link and instructions to upgrade from my
retail version; however, so far it is not installing with the serial number
that was provided. I will contact Adobe next Tuesday after the holiday and
see if the problem can be resolved.
I don't know if this helps you or not. I will try to give you updates.
Regards;
Bob J.
Similar Messages
-
What's up with the iPhone update server. I have repeatedly tried in recent days to update the IOS software on my wife's 3GS iPhone but keep getting message that the iPhone update server cannot be contacted. The phone syncs normally and I am sure I am connected to the internet properly. Also I have successfully updated ITunes software during this same time frame. What gives??
Try this support document http://support.apple.com/kb/TS3694 and look at this section.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
And I keep getting messages that " the username or password for imap.gmail is incorrect
I Have a new I pad and I cannot set up email. I tried 2 different emails and I keep getting messages that " the username or password for imap.gmail is incorrect. What am I doing wrong?
I would delete the accounts and start all over again making sure to follow the instructions here.
http://support.apple.com/kb/ht4810
Sometimes, you have to go deeper into the settings and check the outgoing mail server setting as well, especially, if you cannot send mail.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional -
Keep getting message that I have a valid id and password but not a valid account
keep getting message that I have a valid id and password but not a valid account
You waited 10 minutes for an answer and then decided to go away?
Good luck with your Galaxy. -
Installed Photoshop Elements 13 on old computer in December, old computer crashed this week so had to purchase new computer. Attempted to install and received the following error message: The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit. What now???
Try Warning: "Adobe Genuine Software Validation Failure..." | Windows
-
When attempting to download the latest version of iTunes I receive a message that there is no installation package found (iTunes.msi). Searching my computer, I cannot locate a file with the msi designation. Tried to use the .exe file unsuccessfully. I am unable to remove the current version for the same reason. I have a large library of music that I cannot download on my iPhone4 for the same reason.
Any suggestions would be greatly appreciated!!(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I keep getting messages that the games cannot connect to the game center. Even when I try to open using the "play" incon in the Game Center, I get the same message. The message refuses to do anything when I press either "cancel" or "retry,", it just sits there and the game won't open when it appears.
I have tried resetting the IPad, turning it off/on; re-syncing, etc., and nothing seems to work. Can any one suggest a way to get the stupid Game Center message to close or some other method to open the game?
Thanks.Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
Trying to activate a new iPad mini. Keep getting message that activation server can't be reached and to try through iTunes. I can't go back beyond the language choice screen to select iTunes. Two days of trying to activate. Help?
Apple's download AND activation servers are being stressed today with all the downloads/activations. It might be best to wait and try later.
-
I keep getting message that i cant open application Microsoft Sync Services because PowerPC applications are no longer supported - what is this and how do I get rid of this?
Thanks- so if I remove the old apps that i no longer use then the message will automatically go away?
-
I am trying to do an iCloud backup from my computer. I have been unable to do a backup from a wifi as I keep getting message that it cannot be completed. What is the secret to doing this from my computer, with my iphone plugged into same?
How are you trying to do it from your computer? Try plugging it into your charger while connected to wifi, then either lock the screen and wait (it should backup up ever 24 hours) or go to Settings>iCloud>Storage & Backup and tap Back Up Now.
-
Since Yosemite update, we cannot open Minecraft. Keep getting message that we need to install the legacy SE 6 runtime. This does not work. Any suggestions? A nine year old boy will be grateful as will his mother! Thanks!
Is this the one you're installing?
Java for OS X 2014-001 -
i tried to download the new itunes and i keep getting a message that "the feature i am trying to use its on a network resource that is unavailable
Which particular .msi file does the message go on to say can't be found? (Several different .msi files can be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
-
Trying to update ipad2 software. Keep getting message that network connection timed out. Don't know how to cancel the firewall
Im getting the same thing...
-
How can I clear star up disk - keep getting message that it is almost full
How can I clear star up disk - keep getting message that it is almost full
Move the videos and pictures stored on the device to your computer and create more room on the device.
-
When I go into itunes to sync my computer with my iphone I keep getting message that I must download itunes 10.5, so how come I keep downloading it, but it keeps giving me this message and I can't sync?
What version of iTunes are you currently running? To check, in iTunes go "Help > About iTunes" and wait for the version number to scroll up from the bottom of the screen. For example, I see:
iTunes: 10.5.2.11
Maybe you are looking for
-
Is there any routine which includes the tax value in R100 as well ,currently the problem is that the 100% Discount condition is only including the net price And in the pricing procedure i m using two prices one price of tax calculation and the other
-
Photos not appearing in elements organiser
Can anyone help me work out why a number of photos that have been correctly imported into folders in the organiser, will not display. However, if I double click on them, they do display properly. The, if I return to the grid, they are not displayed.
-
We have services that are only viewable & orderable by specific countries. Some of these services have Service Group Authorization - e.g. by nearest manager. However, the nearest manager of the customer can be located in a country that don't have per
-
I'm new to FCE, and seem to be having problems. When I hook up my new Panasonic SDR-H60, and open the log and transfer window, absolutely nothing happens - no clips or anything. What am I missing?
-
Post-Firmware AirPort Express Issue - Any thoughts?
OK. A few weeks back I got my hands on a new AirPort Express with the N draft. I plugged it in and got it all set up right away. I wanted it to strengthen my network in another room. So it was working fine and then I saw an update for the firmware. I