Keep getting the apple logo
I have a 30GB ipod. When I choose a song in a playlist the ipod will appear to freeze, the apple logo will come up, and then it returns to the menu. After several trys I may be able to get the song to play. It will also happen after four to five songs play. This problem occurs 75% of the time. Sometimes it works just fine. I have tried restoring already.
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Last night I turned my iPod touch 4g off randomly and then when I went to turn it back on and went to unlock the screen it froze up right there and will not unlock to the home screen to where all my apps and all that are. Ever since that happened the iPod keeps showing the apple logo repeatedly, as well as a screen being completely blank when still turned on. Also when i plug in the iPod to the computer it recognizes it for a second but the iPod does nothing and shuts off and repeats in showing the apple logo and blank black screen. I can get it to the home screen where the slide to lock button is but every time i even attempt to slide it, it freezes up and doesn't do it.
I also having been trying to restore it by plugging in the cord and pressing the home button to get the screen with the usb cord to pop up but no matter what i do, it will not let me turn the iPod off period because every time i keep trying to do that it just shows the apple logo and all of what i said up above again. I have also seen it get a white screen to show a few times , which i assume means the white screen of death. I have never seen that screen before this happened.
I know this is not making any sense whatsoever but this is very hard to put into words in explaining. I have searched the internet but i can't find a single problem that sounds like this one in solving to fix it. The iPod is on right now as i'm typing this. I haven't attemtped to push the buttons down again to fix as i would assume maybe to just leave it alone as i sleep through the night in hopes of it maybe working or even dying. I've only had this iPod for 4 months now and i just don't understand why it won't let me turn it off completely or work properly for me to restore it.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have an older 8GB black iPod Touch (no bluetooth) no longer supported by tech. It is "locked" in restore mode. When I do a 2 button reset I can get the Apple logo but then it pops back to the synch cord-and-music disc icon indicative of restore. Any advice?
Hello honeycrisp70,
For that error, check out the article below for additional troubleshooting to get it sorted out. If it continues then you may need to contact Apple support.
Resolve iOS update and restore errors
http://support.apple.com/en-us/TS3694
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Regards,
-Norm G. -
So my Ipod will no longer turn on. i leave it on my Ihome and nothing happens. whenever i try to turn it on i get the Apple logo and then it dies and says i should charge it, so i do and it does it again. What does this mean? is my battery totally dead? please i really need help
Did you try to charge it using the adapter or your computer?
If you can, let it charge for about 15min, then connect in recovery mode, described in this article:
iOS: Unable to update or restore
If still not luck, your battery might have to be replaced:
Apple - Support - Service Answer Center -
Blue screen of death? I just updated my MacBook Air with the latest OX (25 Jun 11). When I restart - I get the Apple logo and then a blue screen and nothing else. Help!!!
Insert the install disk and press c on startup. Select your langauge then, if there's a menubar click utilities then click Disk Utility. If you didn't see the menubar continue with the installer until you see it.
Once in disk utitly select the drive and repair permissions.
After the repair is done, quit the utiltiy.
You can try to reboot and see if it works if you reboot, but if it doesn't repeat the same as before again.
Now you can continue with the installer and install the os.
Quit -
My ipad2 has suddenly decided not to connect to the internet either through Safari or email. My WiFi signal is strong and all other devices in my house are connecting ok. I have tried pressing the home and off buttons together to get the Apple Logo but this has not changed anything, still cannot connect. "Safari cannot open the page because your ipad is not connected to the internet"
I have done this and no difference
I have just realised what has caused the problem.
Yesterday I fitted an additional Homeplug with built in wireless N adapter ( I alreday have another type fitted from my main router position) The wireless system to my ipad is obviously "confused" . Having now removed the second homeplug and reset my ipad all is now ok -
I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?
You can try putting it into Disk Mode
http://support.apple.com/kb/HT1363
If that works, you can see if the computer will recognize it when connected, either in iTunes or by the system.
NOTE: You can also try putting it into Disk Mode WHILE it is already connected to the computer.
If the iPod is recognized, you may be able to use one of the third-party methods or utilities to transfer song files from iPod to computer. You can do a Google search on something like "ipod transfer" to get some links (add "mac" to the search if your computer is a Mac).
Once the song files are on your computer, add them to that computer's iTunes library, then sync it to the new iPod. -
I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?
You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear. -
My iPhone 3G 16gb in white: I did all the things you mentioned, but it just keep looping the Apple logo and doesn't turn off until it is out of battery, and I am using a MacBook Pro 15inch Unibody if that does matter
If you are in Hong Kong, go to Digital Trade, 1/F, Sincere Plaza, Argyle Street, and it will cost you 120-150HKD, but before you go check that your power button and home button are working correctly, if not press as hard as you can, hope this will help.
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My iPad3 has suddenly stopped working, it won't charge up and the screen is blank I have tried to reboot the device by holding the top and home buttons but I don't even get the Apple logo. any advice?
Plug it into the charger/wall socket and let it charge for at least an hour. It just might start charging. If you have already tried charging it for a fair amount of time and it didn't work, try restoring the device with iTunes.
iOS: Not responding or does not turn on - Apple Support -
So my ipod touch won't turn on and I've tried to reset it but nothing i do seems to work. Also, I can't even get the Apple Logo to appear. It really won't start. what can i do?
try pressing and holding the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or battery symbol appears.. this worked for me when my ipod touch didnt turn on or show the apple symbol.. hope this helps
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I accepted an IOS update on my phone this morning, now it keep flashing the apple logo intermittently and i can't access my phone at all. I can't make or recieve calls or texts at all. What do i do to rectify this please?
You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer. -
i have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens. It will work in my docking station but as soon as i take it out it will not respond. any ideas, do i need a new battery?
It definitely sounds like your Nano needs a new battery at this point. You can have Apple replace it for a flat fee, send it into a third party service center to be replaced for much less, or you can purchase a new battery online and swap it out yourself if you feel up to it.
B-rock -
I deleted everything by mistake. Now all I can do is get the apple logo. I need safari and gmail at the least. Can you help?
Thank you.
pattikopsteinStart iTunes.
Plug in your iPad using the USB cable.
Click on the iPad in the left hand column under "Devices".
In the "Summary"tab, there are options to Back up, Update and Restore.
Choose Restore and let it run.
http://support.apple.com/kb/HT1414 -
My iPad 1 keeps flashing the apple logo when charging and won't turn on
I put my iPad on to charge and it keeps displaying the apple logo about every 2 minutes. It won't recharge. It won't switch on and it won't sync. Anybody know what the likely issue is?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom
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