Keep getting the failed connection host error message!!!

Im trying to install ADE so I can run my NOOK study app properly and read my textbooks, but everytime i keep trying to install, i get the connection to host failed message. I already disabled my firewall settings and theres no antivirus software on my computer (Windows 7). HELP PLEASE!!!!!
Trying to contact customer support, but the wait is an hour and a half long! And Chat is busy as well.
Greatly appericiate the help.

yes i have recently updated to itunes 8.2.1, but i am starting to think its apple's servers (i tried to download at my brothers house...different computer and connection...same connection timeout error), because it will still let me download an album, but not necessarily all of the tracks. when i questioned itunes customer services about the seemingly hit and miss state of affairs with downloading, they told me to wait 3 weeks before trying to download the tracks that were giving me the grief (2 tracks from an arctic monkeys album)...which kinda indicates they know there is a problem and are trying to fix it, why else would they say wait 3 wks??? they gave me 5 free music tracks too, which is handy.

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