Keep getting the message about "can't find profile" and I can't go any further.
I've tried reinstalling firefox but the same message comes up...
See:
*https://support.mozilla.org/kb/how-run-firefox-when-your-profile-missing-or-inacc
This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.
*Windows: %AppData%\Mozilla\Firefox\<br>C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
*Linux: ~/.mozilla/firefox/
*Mac: ~/Library/Application Support/Firefox/
You can use one of these to make Firefox create a new default profile or reuse an existing profile:
*Delete the profiles.ini file to force Firefox to create a new default profile
*Use the Profile Manager to create a new profile<br />Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles
*http://kb.mozillazine.org/Profile_folder_-_Firefox
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I purchased a tv show and keep getting the message that it could not be copied to either my ipod or my iphone. What do I do ?
What is the exact errror message? Was it similar to the one in this Apple support document?
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
B-rock -
32 bit mode not checked so guess this is a problem that others are having. How do I fix it Anybody managed to resolve this ?
Hi No I am on 10.9.2 I spoke ot apple support and updated itunes to the latest version but am still getting the message Any ideas?
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I recently upgraded my hard drive from the original 80gb to a MomentusXT 500gb Hardrive. I reloaded Snow Leopard, and transferred everything back onto my MacBook Pro with an Iomega external hardrive I use for back up. Everything else is working including Safari. But when I downloaded Firefox, it loads, and when clicking on the Firefox icon I get the message "Your Firefox profile cannot be loaded. It may be missing or inaccessible." Can anyone help me with this issue?
Check that you still have the default profile as listed in the file profiles.ini as Default=1.
If profiles.ini is present, but the profile that is marked in profiles.ini as Default=1 is missing then delete profiles.ini to make Firefox create a new default profile.
* http://kb.mozillazine.org/profiles.ini_file
* http://kb.mozillazine.org/Recovering_a_missing_profile -
when I click to open the internet through Mozilla Firefox, I get this message; "The application failed to initialize properly (0xc0000006). Click on OK to terminate the application."
When I do this, I have to click on it twice before the box goes away. I still can't access the internet through Mozilla.Well, if they are private range IPs it does not make any difference. Everybody use them.
Anyway hide any personal information. -
This freezes everything including my e-mail, or slows it down
greatly. I also get this message with Internet Explorer. I have
Verizon FIOS as my Internet connection.I just posted a similar problem below. You pointed me to the problem - thanks. My 'wrong browser version' was being caused by an old version number being left in the 'general.useragent.override' field. It would seem that this old version number would be deleted upon an upgrade, but the old version number is simply left in there. I changed the field from:
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.8.1.20) Gecko/20081217 Firefox/2.0.0.18
to:
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.8.1.20) Gecko/20081217 -
I keep having issues trying to get itunes installed. I did the recent update and it kept telling me a file was missing. I then uninstalled the whole program. And now when I'm trying to install it. It is telling me something about an error with Apple Mobile Device or Support.
Hi ALCNYC
Thanks for using Apple Support Communities. It sounds like you may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying a thorough uninstall and reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari -
Since the last iphone software upgrade, every time i try to download an application i keep getting the message "cannot connect ot itunes store". How can i resolve this? I have tried rebooting but that didnt work.
Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months (or maybe a year or two) in the future and then re-trying -
Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?
Hi Velvalee,
While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
Cheers!
- Ari -
Why do I keep getting the message, "Safari can't open the page "www.blahblah.com" because Safari can't find the server" and you can replace the website with almost any I try to open. Any ideas or solutions?
Do you have other wireless devices connected to this same router? Do they work?
I really can't help you much but to say that when my router exhibited this issue it was accross the board (all notebooks would connect immediately following a router restart, but would loss connectivity until I rebooted the router again). In my case the only solution that was permanent was to replace the router.
You may also try restarting the phone and the router, setup security - WEP - (or disable security) on the router and phone, and/or try a different wi-fi channel (may actually help). -
I keep getting the message that my startup disk is full, yet I have almost 300GB left on my hardrive. I have emptied the trash on my desktop and in iPhoto, and I have removed unnecessary programs. The only way I can get the message to go away is to restart my computer. If I let the computer go to sleep, I get the message back when I start using it again. Any suggestions?
Mountain Lion Recovery
Boot up from your computer by holding down the command+r keys. This will take you to the recovery drive.
Select Disk Utility & hit Return.
In Disk Utility select the HD on the left & click on Repair Disk (bottom right).
=======================
Empty the trash in the Dock as well as iPhoto’s trash!
Open up your application folder & go through all your apps. Trash all the apps you no longer want and/or use.
An easier way to do this is to open the Application folder in list view & press the Command+j keys.
In the the dialog that appears, click the "This Window Only" button & the "Calculate All Sizes" check box.
Wait a bit until your file & folder sizes have all been calculated, then click the "Size" column to sort your apps from the fattest to the most anorexic.
Get rid of all your photo files you don't want and/or need. Same goes for those pics off the websites you downloaded (gifs, jpegs, etc.). Or transfer/move them all to a photo/movie storage site like ImageShack and Photobucket, 2 of the most popular FREE storage sites.
Get rid of all your video & music files you no longer view and/or listen too. Especially, if you already have the actual CD/DVDs or you can later redownload from a website. Or transfer them all to a FREE video/movies and/or music storage site.
Use Spotlight to make sure you got rid of everything. You can even trash directly from Spotlight! Better yet, download this FREE software called Find File. This app puts Spotlight to shame (works w/Mountain Lion).
Drag what you don't want and/or need to the trash. Better yet, download this neat little shareware app *demo* called AppZapper. It basically does all the work for you by not only trashing the apps but the apps preference files, caches & all its associated files.
Another software that does the above is AppDelete. Best of all this software is free!
Burn what you want and/or need onto CDs or DVDs. Not everyone has the luxury of purchasing an external HD and/or the system requirements for iCloud to store their "stuff.”
Dropbox is a free storage utility to check out.
You can check with your ISP to see if they offer *free* storage space. Most if not all do now-a-days. There are thousands if not millions of *free* storage facilities on the web also. Use your favorite search engine to search them out as they come in different storage sizes to fit your needs & wants.
Check for duplicate fonts.
Applications>Font Book
Select “All Fonts”
If you see any “black dots” next to any fonts this mean you have duplicates and/or multiple versions of these fonts.
To clean this up, select a “black dotted” font or the Apple + *click* to select multiple dotted fonts;
Edit>Resolve>Duplicates.
What the above does is turns off the duplicates & multiple version fonts. Not delete them.
More than likely the “extras” were installed by other programs and/or other users.
Clear out font caches
Use FontNuke. It does all the work for you. And, best of all it’s *FREE*.
Printer Drivers
Get rid of all the printer drivers you don’t need & use except the ones for your *current* printer(s)/scanner(s).
HD>Library>Printers Folder
If you accidently threw something out that you needed for your printer/scanner it can be easily obtained from the manufacturer’s website and/or from the CD that came w/the printer/scanner.
Garage Band
Has about 1GB of loops stored. Get rid of some some them. You surely don’t use, like and/or need them all.
HD>Library>Audio/Apple Loops>Apple>Apple Loops For GarageBand
Or just get rid of the Garage Band app altogether if you don’t use it.
Get rid of extra languages
Strip your computer down to your “native” tongue.
You can do this with a *FREE* utility called Monolingual. Another app that apparently does all the work for you. I’ve never used it. However, a lot of users here swear by & recommend it highly.
However, there is a warning for *native English speakers*. Make sure you keep BOTH English and English (United States).
Other Resources:
HD Space Checkers:
Disk Inventory X (FREE)
WhatSize (SHAREWARE)
OmniDiskSweeper (FREE)
GrandPerspective (FREE - donation)
Mac Performance Guide
Slimming your hard drive
Rule of thumb: You should never let your hard drive get to where you have only 10-15% of space left. -
I keep getting the message "The product distribution file could not be verified. It may be damaged or was not signed." Does anyone know what I can do to correct this so I can download OSX?
I have a MacBook Pro with all the necessary requirements.Here are a few things to try:
Restart your Modem and Router.
Reset iTunes Store Cache (iTunes Preferences, Advanced tabl)
Delete the App Store plists (close App Store first):
~/Library/Preferences/com.apple.appstore.plist
~/Library/Preferences/com.apple.storeagent.plist
To get to these,iIf you still have your user Library hidden, hold down the Option key and select Library from the Go menu in Finder. Otherwise, just go into your home folder, then Library, and then Preferences. -
when trying to download photos from my digital cameras I keep getting the message that pics can't be downloaded because of an "unrecognizable format". It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic. I have had these cameras for a few years and have never had a problem downloading.
I am having the same problem which has happened very infrequently before. Generally it's one photo and happened when my battery died.
However today I tried to download six photos.
None would download including several others for a total of 21 that would not download.
Since I had just installed a new powered hub and added three new external 4T hard drives, I got concerned that it was the hub. Then got really worried that I'd have problems with the data I have been backing up.
However following this sequence of events, I've determined it's not the hub, but still don't know what is causing the problem.
(1) Put a fresh battery in the camera - same results
(1.5) Used a different port in the new hub - same results
(2) Put the card in the card slot in the back of my iMac - no problems except that one image I knew about last week. The six new images imported.
(3) Tried again using the cable - still same error
(4) Changed cables - my husband has the same camera - still same error
(4) Put the card in his camera with his cable - still same error
(5) Put the card in a card reader and used the same slot in the new hub - no problems - same one wouldn't import but message that there are no new photos to import.
(6) Moved the offending one image to the Trash while the card was in the card reader
(7) Put the card back into my camera and used my cable. iPhoto had no error and displayed the message there are no new photos.
Conclusion:
Not the camera
Not the cable
Not the hub
Must remove bad photo from the card
However, I have not had to do that before. I went through several imports on vacation when there was one bad image and just ignored it each time.
Any idea why this is happening now?
Thank you -
I keep getting the message that my start up disc is almost full, what can I do?
I keep getting the message that my start up disc is almost full. What can I do?
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal. -
How can I get my ES2 loops to play correctly? I keep getting the message that the audio is not found when I drag the loops from my audio browser even though they play fine in the preview.
It's exactly as I stated. Whenever I try to drag these kinds of loops (ESX24 / software instrument loops? the ones marked in green with the white music note next to them) from the loop browser into the timeline a message comes up saying Audio Not Found for that loop. And a new track is created automatically when loops are dragged into the timeline, so I'm not creating some other random / synth instrument track so I'm not sure what the deal is... But perhaps I'll try creating a software instrument track first and then drag the loop into that track and see what happens - maybe there's something with the default settings that automatically creates audio tracks whenever loops are imported?
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