Keep getting working off line

Few time's today i have gone on internet but it's telling me im off line, i did a bt check which check's your connection and it tell's me that the connection is fine. But it's still say's im working off line and a then bo come's up asking weither i want to connect... Any ideas what's going on? And do i need a filter attached to my phone wire? or is there already a filter built into phone socket?
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shelly74 wrote:
Few time's today i have gone on internet but it's telling me im off line, i did a bt check which check's your connection and it tell's me that the connection is fine. But it's still say's im working off line and a then bo come's up asking weither i want to connect... Any ideas what's going on? And do i need a filter attached to my phone wire? or is there already a filter built into phone socket?
If you have Infinity installed then the new faceplate fitted by the enginner has all the filtering required in it. So no further filters needed,
(Michael's aka ypt "special" installation excepted).
If your infinity installation is new then the 10 day training period may have intermittant disconnections.
One other thing I had problems with my PC running winXP where it wasn't connecting and the BT software kept coming up do I want to fix the problem... so I say yes then go thru choosing the picture of router etc and away it went and connected.
Bloomin' nuisance.... I cured the problem by removing the BT software and now stay connected.
I'll see if I can find that post... Found it HERE my reply in msg #2.
Another thought....
If your connecting over wireless it may be worth connecting over a wired, ethernet connection to your Hub as a test to see if your getting interference.
If a wired connection works ok then you can change your HH3 wireless channel and go back to a wireless connection.
Innsider is a good scanner to help you identify a better channel to move the HH3 router to.
A clear channel with none of your neighbours wireless signals on it is best however if it's crowded then choose a channel to share that has the fewer signals/weakest signal on it.
Or it may just be an Infinity "off" day. They happen I plodded along intermittently for a while see HERE then a while later things mysteriously got better without me doing a thing.
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

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