Keep getting "Your phone contains diagnostic information" prompt

When I sync my iphone 3G I keep getting the "Do you want to send diagnostic information to Apple" prompt even though I keep checking the "Do not ask me this again" box each time.
Is anyone else experiencing this? Any way to disable this prompt? Any help would be greatly appreciated. I've tried restoring several times to no avail.

I think the OP's point is that the dialog box keeps popping up. If you check the Do Not Ask Me Again tickbox, then choose either send or don't send, iTunes should remember that option an not offer the dialog box every time you connect the iPhone. Seems like iTunes is offering the choice when the OP already made the choice (regardless of which choice she actually made).

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Anyone else get a "Your phone contains diagnostic information" message?

I was just syncing over a few apps I just downloaded and got this message. It send something about containing diagnostic information and asked if I wanted to send it to Apple. I was just curious if any others have had this happen.
Also, the only problems at all I've had with the phone are when I am installing an app and I'm doing other things, it will turn off the phone and it takes a few restarts to get it working again. Again, I was just curious.

Yes I get this prompt on occasion, which I send to Apple.
Sending this diagnostic info to Apple certainly can't hurt, and hopefully it will be used for improvements.

Cannot turn off diagnostic question "Your iphone contains diagnostic..."

"Your iphone contains diagnostic information that may help Apple..."
So I click "Don't ask me again"
And then Don't Send
But EVERY time I sync, I get the same message!!! How do you turn this imp off?

Hi,
Are you trying to update or restore the iPhone or are you just syncing it?
Try right-clicking the iPhone(on the left side of iTunes under Devices)> choose Reset Warnings.
Do you still see the message when syncing the iPhone?
If you haven't already, update to the latest version of iTunes and iPhone software.
This article: http://support.apple.com/kb/HT1414 provides more details about updating and restoring the iPhone.
You can update the Apple applications on your Mac by clicking the Apple(top left corner of the screen)> Software Update.
-Jason

HT1766 how do you get your phone to turn back on after you tried to restore it and it wouldn't?

how do you get your phone to turn completely back on after you tried to restore it and it wouldn't restore?

Hello Brittany Jo,
Welcome to the Apple Support Communities. If you have issues with the phone restoring, the following articles will assist with options on how to fix the issue.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/ts1275
Regards,
-Norm G.

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How do you get your phone unlocked if you forgot your password

You will have to plug it into itunes and restore it unfortunately. Follow the instructions in the link below:
http://support.apple.com/kb/HT1212

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I keep getting your applie Id has been disabled even after signing out and back in, what do I do?

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Hi there,
You may find the article below helpful.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
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I'm having this same problem....

"your iPhone contains diagnostic which might help improve apples product"??

I was trying to sync my phone this morning and I freaked out for no reason when it pops a message on iTunes asking if I wanted to send information to apple that my iPhone contained diagnostic? um I still dont know what it means.
has anyone ever encountered the same thing? am I supposed to worry about this?

No need to worry. An application has probably crashed on your iPhone (maybe you didn't even notice it), and now iTunes wants to send information about the crash to Apple so they can improve the code.
It's essentially the same message you get when an application crashes in Mac OS X.

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I keep getting the saying itunes64Setup contained a virus and was deleted does anyone know how to possible fix this?

It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
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How can you get your phone turned back on if the main line phone is being worked on?

My brother shattered his phone & his phone is the main line so my service is off. Is there anyway to get it turned back on?

Hello soccergril2013,
If you unable to get your iPhone to show up on your computer, then pick on of the articles below that goes with the type of computer that you are using. Each article will have you look at using different cables and checking drivers.
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You need to back up the contacts from the old phone so they are stored on Verizon's servers; then use Backup Assistant on the new phone to import them. If they are not backed up with Backup Assistant, you can reactivate the old phone, run a back up, then activate the new phone and restore the contacts from the backup.

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Hi ,
Thanks for joining the Community.
Please get in touch with customer service so we can look into this for you.
Click here for contact details.
Thanks
James

Keep getting "Your phone contains diagnostic information" prompt

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