Keep having to restart box
Hi there,
Ever since I received by BT Vision box, I find that I have to restart the box every couple of days or so. I used to do this by simply pulling the power cable out, but since have found all I need to do is press & hold the power button on the front.
The reason for this is the recording functionality stops working for no reason. What I mean by this:
Cannot pause/rewind live TV (when it isn't recording anything else). I usually see the red message at the top saying (rather ambiguously) 'Recording is working. Please try again later'. Erm, no it's not!
When I try to play a previous recording - the screen just freezes after trying to select a recording from the recordings list.
The only way to get it working again is to restart the box. This is a regular occurance. Anyone got any tips? Or do I need to make a call to BT, and possibly an engineer visit?
More info:
I'm using the 'Simpler Networks' white homeplugs that came with the box to connect it to the internet via ethernet.
I'm using a netgear router instead of the old old BT Home Hub I got years ago. This is located upstairs in my office. Never had any trouble with it.
I have a wireless network on the netgear which I use to connect multiple devices, such as two mobiles & a laptop.
First step is to use the Home Hub and see if that solves the problem.
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panic(cpu 2 caller 0xffffff80002c473a): Kernel trap at 0xffffff800023e6c8, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000001f0000006f, CR3: 0x00000000202ce03b, CR4: 0x00000000000606e0
RAX: 0x0000000000000000, RBX: 0xffffff8000821068, RCX: 0x00000014a708a232, RDX: 0x0000001f0000003f
RSP: 0xffffff80f091bb20, RBP: 0xffffff80f091bb60, RSI: 0xffffff8000821068, RDI: 0xffffff8013c40590
R8: 0x0000000000000016, R9: 0x00000000ffffffff, R10: 0x0000000000000000, R11: 0xffffff80002da8d0
R12: 0xffffff8013c40558, R13: 0xffffff8013c40590, R14: 0xffffff80e7ffd068, R15: 0x0000000000000000
RFL: 0x0000000000010007, RIP: 0xffffff800023e6c8, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000001f0000006f, Error code: 0x0000000000000000, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80f091b7d0 : 0xffffff8000220792
0xffffff80f091b850 : 0xffffff80002c473a
0xffffff80f091ba00 : 0xffffff80002da0cd
0xffffff80f091ba20 : 0xffffff800023e6c8
0xffffff80f091bb60 : 0xffffff80002b37b1
0xffffff80f091bb90 : 0xffffff7f81ab95c3
0xffffff80f091bc40 : 0xffffff80002c63b2
0xffffff80f091bc60 : 0xffffff800022d375
0xffffff80f091bca0 : 0xffffff800022e060
0xffffff80f091bd00 : 0xffffff800022f413
0xffffff80f091bd60 : 0xffffff80005a5084
0xffffff80f091bf00 : 0xffffff80005a5347
0xffffff80f091bf50 : 0xffffff80005cd61b
0xffffff80f091bfb0 : 0xffffff80002daa13
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(193.0)[654D2ABC-8783-3A8C-ADAC-5B 56A63ECDF4]@0xffffff7f81ab6000->0xffffff7f81addfff
BSD process name corresponding to current thread: Dock
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 83800882332
last loaded kext at 59845986307: com.nvidia.CUDA 1.1.0 (addr 0xffffff7f81179000, size 12288)
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com.nvidia.CUDA 1.1.0
com.bluecoat.kext.bckd 4.3.0f188
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleHDAHardwareConfigDriver 2.2.0f3
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.AGPM 100.12.42
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.driver.AppleSDXC 1.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.2
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.kext.triggers 1.0
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOUSBUserClient 4.5.8
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com.apple.iokit.IOEthernetAVBController 1.0.1b1
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com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
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With 'Mail v8' and 'Yosemite' 'mail' "account settings" are not saved and I keep having to check the "SSL" box. This has only occurred since upgrade to Yosemite?
Any help would be appreciated as this is so frustrating!!Update to 3.6.16 has fixed this problem.
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Messages doesn't keep my "Show as Boxes"display preference after restart.
Any ideas on how to make Messages keep my “Show as Boxes”display preference after restart. It always defaults back to “Show as Ballons”.
Thank you community,
PaulHi,
Open a Finder window
Go to the View Menu and chose "Show Path Bar"
This will show the way to the folders and files you navigate to.
In the Finder still, use the Go Menu whilst holding down the ALT key
Select the Library that appears
Navigate to the Preferences Folder.
Now Right click the Library in the Path Bar.
Choose Get Info.
In the panel that opens up check the Ownership and Permissions section
highlight your Name and then use the cogwheel type icon.
Your shortname should appear in a sentence that reads "Make Shortname (me) the Owner" but it should be greyed out if you already Own the folder.
Your name in the list should have Read and Write Permissions.
Do you have Read and Write Permissions an Own the Library folder ?
Repeat for the Preferences Folder.
Repeat for a file in the Preferences folder called com.apple.ichat.plist (just highlight the file and then do CMD + i keys (Get Info))
Basically to be able to change a Preference you need permission to Write to the file involved.
However you also need Read and Write permissions to the containing folders.
If it is not sticking then it would seem you do not have those.
9:30 pm Monday; November 4, 2013
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Where is the "keep me logged in" box?
On the help pages for the new log in arrangements, under 'Saving Time', it says "If you want to save time, use the Email login page and tick the 'keep me logged in box' "
There is no "keep me logged in box"! Maddening.Hi Paul_R,
Thanks for posting. Are you still having this problem? If so an you post a screen shot of the issue you’re seeing and we’ll take a look for you.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
update keeps saying error when i try download the new itunes and when i try and go onto my itunes it keeps saying connection restarted, check connection!! any help would be appreciated!!
A few things to try.
Download iTues from here http://www.apple.com/itunes/download/
and save it on your PC, it's generally best to do this if you are having problems.
Try using a different browser for the download.
If you are using a wifi connection, try a wired connection if you can.
This problem has been associated with router problems also accessing the internet via a wireless dongle.
Try restarting your router.
But in the end if none of this helps the simplest thing is to get a friend to download iTunes for you and put it on a memory stick. Preferable checking that it works first. -
My 2008 Macbook OS X 10.5.8 keeps getting a black box appearing around files that are selected. The volume keys are also making wigits come up and there are duplicates of "restart" and "shut down" for some reason in that apple menu.... What's going on?
Turn off VoiceOver in the Universal Access or Accessibility pane of System Preferences.
(82298) -
I keep having a script run while I am playing Battle Pirates a face book game or am on Face Book trying to post something. Every time it runs it freezes the darn game and I have to click and click on the screen before a box pops up with a long string and asks if I want to stop the string. what can i do to stop it from running in the first place ? This is what it says:
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
'''" Script:http://static.ak.fbcdn.net/rsrc.php/v1/yh/r/c6ntS5XVSwP/ks:42 "'''
What is this and dose it need to run or is it a hacker messing with me and my FF browser ?https://forums.adobe.com/thread/1195540
[topic moved to Flash Player forum] -
I just downloaded Acrobat and it won't work. Why won't it work? I keep having it quit unexpectedly when I try to launch it. I've tried uninstalling and reinstalling. I've tried restarting my computer. Any suggestions? I fit all they system requirements.
Hi again CueBallMcDraw,
What operating system are you on? If your issue isn't related to your subscription being in a pending state (as I discussed in your other post), we'll look closer at what's going on with your system. But, I suspect you're going to be fine once your order finishes processing.
Please let us know how it goes.
Best,
Sara
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