Keep losing connection when trying to use FaceTime

While trying to connect to friends using FaceTime, or when receiving an incoming FaceTime from friends my connection is abruptly lost. Wi-Fi connection is excellent ( Fibre Optic). Any response to where an start troubleshooting would be greatly appreciated.

See:
iOS: Troubleshooting FaceTime        
It could also be due to an Apple problem since some other 4G users has reported similar FT problems

Similar Messages

  • TS1398 Hi all since updating to ios 6 when trying to use facetime I keep getting connection lost and no ringing tone has Apple got a fix for this issue

    Hi all since updating to ios 6 when trying to use facetime I keep getting connection lost and no ringing tone has Apple got a fix for this issue

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • TS3367 When trying to use FaceTime I can't because it says it is turned off in settings, it then ask do I want to turn it on , tap for yes and it sits there spinning. Face time is on in settings?

    When trying to use FaceTime I can't because it says it is turned off in settings, it then ask do I want to turn it on , tap for yes and it sits there spinning. Face time is on in settings?

    Have you tried signing out of your Apple ID, restart the iPad and then start all over again?
    Go to Settings>iTunes & App Stores>Apple ID. Tap the ID and sign out. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
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  • I´ve just changed my apple id password, and when trying to use Facetime, after having entered such new password, it won´t fullfill the calls, nor can I receive incoming calls, it simply gets disconnected. What do I do??

    I´ve just changed my apple id password, and when trying to use Facetime, after having entered such new password, it won´t fullfill the calls, nor can I receive incoming calls, it simply gets disconnected. What do I do??

    iOS: Troubleshooting FaceTime                  
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    Using FaceTime and iMessage behind a firewall
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    iOS: Using FaceTime                               
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    Regards,
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    Please use the 'Mark as answer' link to mark a post that answers your question. If you find a reply helpful, please remember to vote it as helpful :)
    Website: http://www.nimblelearn.com, Twitter:
    @nimblelearn

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    Hey all,
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  • Error when trying to use FaceTime

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    thanks as always for the help. from the first section of troubleshooting it says
    "Verify that FaceTime is enabled in FaceTime > Preferences.
    If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on."
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    wyattrv wrote:
    Thanks Keith
    3g now working, didn't need the info after Password no filed on my settings for them. Don't suppose you know thw MMS settings do you?
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    On my phone it says BT GPRS MMS settings are
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    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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  • TS3367 I'm trying to use FaceTime on my new iPad but I keep getting this message could not sign in check your network connection

    I'm trying to use FaceTime on my new iPad but I keep getting this message could not sign in check your network connection.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

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