Keep losing signal & poor speed

Hi
Over the last few days I keep losing my internet connection, I've run several speed tests today connected directly to the router with an ethernet cable & master socket and I'm still struggling to get more than 0.5Mb - usually we average 1.5Mb (Warmwell exchange)
I've tried replacing the router for a brand new netgear as the BT homehub kept losing the signal even at our old address but it's made no difference and over the last 48 hours it's become unbearable.
I've done the test using speedster.btcom, that also shows 0.5Mb.
There are no listed service issues in my area so what's going on?
Cheers,
Andy.

Hi Welcome to the forums
Here are some help pages done by CL Keith http://forumhelp.dyndns.org/speed/Speed.html
also post your full hub stats by entering 192.168.1.254 into your web browser address bar and navigate to adsl or use a-z, if netgear enter 192.168.0.1
Can you also post the full results from BT Speedtest speedtester.bt.com  
Have you tried connecting to the test socket at the rear of the master socket    
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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