Keep receiving original email when I received a reply

Hi there,
Anytime any response to an old email comes in, the original email again pops up on the blackberry. So instead of just receiving new mails, the original mail in the string keeps coming back. It is incredibly annoying as the blackberry just continues to receive multiple emails that then just need to be deleted. The only time this does not happen is when we are logged out of outlook so then the blackberry only receives one email, but as soon as outlook is then launched again the emails continue to flood in.
Do you know if there is a fix for this?
My other colleague that have blackberry or iPhone don't have the problem.
We use exchange and it's not a BES.
Thank you for your help
best regards

Hi tatus and welcome to the BlackBerry Support Community Forums!
I assume, since you are using Microsoft® Exchange, you have your email setup via Outlook Web Access?
How do you receive your email in Outlook on your computer? Do you have an Exchange profile, do you use a PST file or OST file? Do you have a spam filter installed on your computer?
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

HT4623 My Ipad is saying that i need to type in a Sim code to unlock, but i do not know what it is...I have tried every code i could think of and also the one that it originally was when i received my Sim. How do i unlock my ipad or change my sim pin?

My Ipad is saying that i need to type in a Sim code to unlock, but i do not know what it is...I have tried every code i could think of and also the one that it originally was when i received my Sim. How do i unlock my ipad or change my sim pin?

Hi Mikki.J.H,
Thanks for using Apple Support Communities. This article has some information regarding SIM PINs that may help:
iOS: Understanding the SIM PIN
http://support.apple.com/kb/ht1316
Cheers,
- Ari

Live in Canada but travelling in Europe. I don't want to receive my emails when in Europe. How can I do that?

Recently get an iPhone 5. I'm living in Canada but travelling in USA and Europe. I don't want to receive my emails when travelling. How can I block them?
Thank

This is confusing? You said don't launch mail app or turn off the account, but gave instructions to I guess turn it off. Anyway I'm simply wanting to block crud mail in the junk mail such as dating stuff and solicitation. I don't know how these low life's get email addresses but I hate it. I didn't used to get this stuff until about 6 months ago. I have iPhone 5 ios7 update. You would think that since ios7 now can block calls they would have done something for email too.
Any help on this?

I am having problems sending emails when using apps. I dont receive any emails when I try to send documents such as pdf or pictures. I tried sending it to my other email account but I don't get any email. What is wrong?

I am having problems sending emails when using apps. I dont receive any emails when I try to send documents such as pdf or pictures. I tried sending it to my other email account but I don't get any email. What is wrong?

System Preferences > Network > your-connection-medium > (Assist me) > ( Diagnostics )
This sometimes provides additional helpful information, sometimes not so much.

I don't receive verification email when trying to use Adobe email services in elements 6

I don't receive verification email when trying to use adobe email services in elements 6.

Hello zayarlin,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Best of luck,
Mario

Why is Mail unable to receive my emails when other mail programmes can?

I use Mail 2.1 on my Macbook (OSX 10.4.8) and Mail 1.3.11 on my G5 iMac (OSX 10.3.9). As of the last 36 hours, I can send email, but not receive it, and this is the case on both computers.If I use Thunderbird,or Eudora - no problem.
I haven't changed any settings, or made any adjustments to my accounts on Mail.
Web connectivity is fine, and as I say, I can send emails using Mail.These are POP accounts (sending is SMTP).
Does anyone have any ideas?
G5. 1.8Ghz Mac OS X (10.3.9) MacBook 2Ghz Intel Core Duo Mac OS X (10.4.8)
G5. 1.8Ghz Mac OS X (10.3.9) MacBook 2Ghz Intel Core Duo Mac OS X (10.4.8)

I didn’t realize you had posted in both the Mac OS X 10.3 and Mac OS X 10.4 forums. I’ll repeat here my reply there with some additional questions that apply to Mail 2.x only.
What’s the problem exactly? Is it that Mail checks for mail but downloads nothing, or that it doesn’t even attempt to download, or what?
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.
In Mail, open Window > Connection Doctor. What does it say?
Could it be that Mail or this particular account is in an “offline” state? Is the Mailbox > Go Online command enabled or disabled?
Go to Preferences > Accounts > Advanced. Is Include when automatically checking for new mail ON or OFF?
What’s the time interval chosen in Preferences > General > Check for New Mail?
Open the Account Info window by choosing Get Info (⌘I) from the Action menu (gear icon) located below the mailboxes list in the main Mail window. Does Mail display there the messages that it doesn’t download? Do they appear as already downloaded or as not downloaded yet (dot column)?

I would like to receive an email when someone fills out my form online.

I don't want to be receiving checking my summary report constantly. I would rather receive an email notice when someone fills out my form. The way I do with google forms.

I don't want to be receiving checking my summary report constantly. I would rather receive an email notice when someone fills out my form. The way I do with google forms.

Receive Original Email Whenever I Reply to an Email Using Microsoft Outlook Exchange Server

This is a problem I've seen other people post about, but I haven't found a solution. Whenever I reply to an email using Microsoft Outlook 2007 with Exchange Server on my computer, I receive a copy of the original email (not the reply, but the original email that I replied to) on my Curve. My BB email is set up with BIS and my carrier is Verizon, but I've seen people post about this with other carriers.
Apparently there is some kind of incompatibility between Microsoft Exchange Server and BIS that is causing this problem.
This is a huge pain, because everytime I reply to an email, I have to delete a copy of the original email on my blackberry.
Does anyone know the solution to this?

Under "tools", "Options" , "applications" on my computer there isn't a "mailto". so these instructions don't work. Any other ideas?

My iphone 4s only receives my address when i receive an email

on my iphone 4s , when i receive an email it only shows my address . how can i sort this out

1357246 wrote:
Hi there , it is infact my partners phone . The problem is that the content or text of the email does not appear only who it's from and to who ( sorry )
Sent from miguelito's junk yard
Do a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

When someone responds to my original email, and I "reply" back, my original email isn't included. I need it. How do I get it to keep my original email?

When someone responds to my original email, and I "reply" back again, sometimes my original email is not included, and I need it to be. How can I correct this? Thanks.

I've had the same problem for more than a year with every Reply or Forward message I've been sending and today I found the solution! And it's really funny.
The message is always there but you can't see it because the font color is white! So white letters on white background = blank message. I think the settings must have defaulted to white during a software update.
The solution is very easy: go to Mail - Preferences - Fonts & Colors. Check the box that says "Color quoted text" and then choose three diferrent colors in the boxes below. Enjoy.
P.S. Make sure to also check the "Include all of the original message text" option under Mail - Preferences - Composing

@mac, @me and @icloud email address don't receive my emails when they are BCC'd

I need to send a lot of mass emails for work, and it's important that the recipients are BCC'd. However, none of the Mac email addresses received my email. What can I do to remedy this?

You need special software for your newsletters. Check out the options below.
They should send to each recipient one by one so you don't have to Bcc.
MaxBulkMailer  http://www.maxprog.com/MaxBulk.html
Constant Contact  http://www.constantcontact.com
Swift Publisher  http://www.belightsoft.com/products/swiftpublisher/
Direct Mail  http://ethreesoftware.com/directmail/index.php
Emerge  http://www.galleon.com/emerge/index.html

IMAP setup on a Blackberry gets the original email when replied to or forwarded from Outlook.

I configured IMAP on my blackberry, but every time I reply to or forward an email in Outlook, the original email that I am responding to or forwarding gets sent back to my blackberry

The outlook/microsoft exchange does not support the full IMAP standard and changes the UID of the email every time you click on it, reply to it, open it, or forward it. The blackberry server only checks for the UID, and if it's not the same as the one on your phone, it'll download it again.
I really wish either the Blackberry server would check for more than the UID (Gmail does it), but so far it seems neither company will budge. Microsoft wants to do it their way (go figure) and RIM wants to adhere to the standard (makes sense).
Really, I think RIM should just back down from their stronghold and check for more than UID to determine if an email is new or not.

Exchange stops receiving SMTP emails when sending large amount of invoices.

We have an exchange server and a computer with an invoicing program loaded on it. At various times of the month, the invoicing program will go through our database and generate email invoices. The problem comes when we try to send them all at once. (Roughly
800 invoices) Each email is slightly different and each email only has one destination, but if we try to send more than about 50 at a time the exchange server will receive the first roughly 100 (amount varies) and then not receive the rest though the sending
app says all messages were sent. I'm sure the issue lays with exchange because we used a simple free smtp mail server program for testing and it received them all without issue. Is there a place where you set how many SMTP messages the server will
accept in a single session/connection? Looking at the queue I can also see that the messages arrive one after another at roughly 2-3 second intervals. Any help would be greatly appreciated.

I would check Message Throttling on the Exchange server. Specifically the Set-ReceiveConnector settings for MaxInboundConnectionPercentagePerSource
and MaxInboundConnectionPerSource.
http://technet.microsoft.com/en-us/library/bb232205(v=exchg.150).aspx

I have two email accounts, an aol account and a corp. outlook account. When I enable the WI-FI connection I do not receive aol emails, yet I receive the outlook emails on my iphone4. Any ideas how to correct this?

When I enable WI-FI on my iphone4 and connect to my network I do not receive emails from my AOL account, however, I receive emails from my corporate outlook exchange account. When WI-FI is disabled I receive emails from each account. Any ideas how to correct this? Thanks in advance.

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back soon.

I dont receive any email when i am trying to reset my securiy questions

I am trying to download a paid app from the App Store. When they ask me for my securuty questions i click on appleid.apple.com, then send security info email but i dont receive any e mail from apple .

It will be sent to your Rescue Email if you have one.
Otherwise call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

Keep receiving original email when I received a reply

Similar Messages

Maybe you are looking for