Keep resetting my apple id password. sends email but I never get it. NOW WHAT?

I dont know where to turn. apple is so huge the online suppoet seems to be an infinite loop. I have followed all the steps to reset my apple id but it is not working and there is no where to go if it doesnt work. I manage my id. go to security choose to rest password it then tells me email is sent. It never comes.
I am receiving other emails into my email account but not from apple.
I need to reset it right away because while at church someone logged into my account, itunes, icloud and facetime.

You'll need to contact iTunes support.  A link to support can be found at the bottom of every page in the iTunes store on your computer.

Similar Messages

  • HT201455 ican not reset my Apple id password by email

    hello
    ican`t reset my Apple ID password by email ididin`t find any message in my inbox or junkmail

    Contact Apple Support to have them reset your Security Questions:
    ACCOUNT SECURITY CONTACT NUMBERS
    Once you get all sorted, check to make sure you actually do have a Rescue email address (which is not the same as an Alternate email address). Or you might want to look into 2-step Verification:
    TWO STEP VERIFICATION
    Cheers,
    GB

  • I have been having trouble getting my email on my iPad. It started when I brought it to the US on vacation (I live in London and my email provider is Virgin Media). It worked once since I returned, but that is it. I can send emails, but can't get them

    I have been having trouble getting my email on my iPad2.
    It started when I brought it to the US on vacation (I live in London and my email provider is Virgin Media). It worked once since I returned, but that is it.
    I can send emails, but can't get them.
    Any ideas, people?

    Hi Kharels
    Just posted this reply to 2 others with same sort of question:
    I have the same issue as i have my own email address and only want to use.
    There are two ways around this annoying problem. The first is to set up your own domain email account alongside your iCloud one, and when you go to send each email tap on From and you get a choice of emails addresses to reply from... ie your own domain or the iCloud one.  This is tedious though.
    The other is to set up your iCloud email as normal, then create a new one altogether. Choose 'Other' when creating this new account. Then put for the incoming server mail.me.com, along with your user name and password. For the outgoing server put the server you want to use - ie your own domain one. This is therefore a hybrid account and does work.
    Now switch off the email for iCloud (leaving on Calendar, Address Book etc). Switch on the email for your hybrid account (which of course is iCloud incoming as well).
    Providing you have directed your own domain email address to your me.com one, you will find the iPhone should behave itself and you can use the folders etc and these will synch with your Mac ok.
    Hope this work for you - let us know.
    Simon

  • HT201320 Added email to ipad can send email but can not get email message wrong password. Can some one help

    Added email to ipad can send email but can not receive.Message wrong password .Can some one help.Thanks

    No one here will know your password

  • How do I reset my Apple ID password without email or security questions?

    I have forgotten my Apple ID password for some time now. I tried to reset it with email but looks like the email is either going to an old ID which no longer exists or I have not set an alternative ID. And also I have completely forgotten the answers to the security questions.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT201303 I try to reset my password by email but I never receive the email reset from apple ?

    I want to change my Apple ID Passowrd by email I try but I didn't receive email from Apple ?

    Go to "Manage Your Apple ID" here to make sure your recovery email etc. are set up correctly:
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • TS3899 ipad gets mail and sends email but can not get verification email from apple id

    any one that can help

    Hello, abodet. 
    Thank you for visiting Apple Support Communities.
    Try the steps in the article below to resend the verification email.  Make sure to check your email spam folders for this link.  You may have to access your spam folder via a web browser on a computer. 
    Associating and verifying email addresses with your Apple ID
    http://support.apple.com/kb/HE68
    If you are still experiencing issues you may need to reach out to our account security team to help you with verifying your account.
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • MY problem is i can't activate my Apple ID account. becuse it say that i need to accept it in my Email, but i never get the Email.

    i have try to press the "resend" button but nothing happend.
    What should i do??

    charliefromwestlake wrote:
    I was e-mailing someone before I came here razmee and they said it wasn't  there Issue it was a "apple one" so I was hoping someone from apple could answer my question as to what the problem is. MY MMS , SMS and MY I message are on. so what's wrong with this Picture
    Emailing who?
    Look I'm with AT&T also, if my text message isn't working I'll either call them or take it to the store preferable the latter.
    The only issue I see is if the recipient (android user) once had a iphone and just switch over.

  • IPad states that my unlock password is incorrect, but it isn't.  Now what?

    I tried to unlock my iPad today, and I was told my password was incorrect.  But I did put in the correct password.  Now I'm locked out.  I'm not sure what to do and why I'm being told the password is incorrect.  Advice??

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Can't reset my apple id password - don't receive email

    Trying to reset my apple id password via email. I click "Email authentication" and get a confirmation that an email has been sent. But I don't receive an email.
    Can it be that using an apple id / email address like [email protected] causes problems?

    Hello lxbarth,
    The article linked below details the next steps should you not receive your password reset email.
    If you didn't receive your Apple ID verification or reset email
    http://support.apple.com/en-us/HT201455
    Cheers,
    Allen

  • I cannot update or buy apps as it always says you need to verify password by email but no matter how many times I ask I cannot get the email.  Help please

    I cannot do upgrades or buy apps as it keeps asking me to verfy my password by email but I cannot get Apple to send the email.  I have tried repeatedly.  Help please.

    I seen this many times, and in just about all cases, it's the user resetting a different AppleID than what's being used for the iTunes account.

  • I keep trying to reset my password and it's telling me to send the email to me but I never get it. Why?

    I keep trying to reset my password and it's telling me to send the email to me but I never get it. Why?

    Welcome to the Apple Support Communities
    Connect the device to your computer and iTunes will ask you to update to the latest version

  • HT5622 Why do i keep receiving emails asking to reset my apple id password

    Why do i keep recieving emails asking to reset my apple id password ?

    It looks real, so smeone may be trying to break into your account if you keep receiving them. Rather than use a link in the email, you can use the link below to change your password or set up 2-step verification if your have an iPhone.
    Manage your Apple ID -
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • Why the Apple keep send How to reset my apple ID password.

    I don't know why I keep receive the email, when I never require it.
    the email read, "To reset your Apple ID password, simply click the link below. That will take you to a web page where you can create a new password."
    Is there a way to stop them before their finally got my password?

    http://support.apple.com/kb/HT4314
    This might help

  • I'm trying to reset my Apple ID password. They said they will send me an email but after months I still did not receive it.

    I'm trying to reset my Apple ID password. They said they will send me an email but after months I still did not receive it.

    Your password was sent to your emergency email address.  Perhaps you have an email you never use?   I use the free email from my cable TV account as my emergency email.
    Your Apple account and cloud account are separate.   You could even have completely different user and password.   Most of us use the same user ID and password, but they are not the same thing, don't mix them up.
    If you can't retrieve emergency email, you will have to call apple support.
    http://support.apple.com/kb/HE57

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