Keepalives for service

I have a service dependent on two separate keepalive ports for an ip address. The first keepalive monitors the root server web service and the second keepalive monitors an application web service on the server. If either go down I want the Load Balancer to stop services to that VIP.
I would like the state to go down if either service keepalive goes down or how can I have keepalive services watch each other and go down if it sees the other service down.
Thanks

On the CSS you can use the ap-kal-httplist:
The script "ap-kal-httplist" will check a list of webpages with a HEAD request and will be considered failed if any of the pages does not
answer or replies with something different that "200 OK". With it, you should be able to check the status of both the web server and
applications server at the same time.
The correct syntax to use this script is /"keepalive type script ap-kal-httplist "server1 web1 server2 web2 ...."", /so for your environment, you will need to use something like:
service test
ip address 10.10.10.11
protocol tcp
port 80
keepalive port 80
keepalive type script ap-kal-httplist "10.10.10.11 /index_web.html
/index_app.html"
active
Also you use the ap-kal-tcpports:
http://www.cisco.com/en/US/products/hw/contnetw/ps792/products_tech_note09186a00801e1e14.shtml
You need to copy the script and then upload it into the CSS, it open a socket connection for the amount of ports that you need.
Hope this help.
- Rodrigo

Similar Messages

How can I keepalive for 2 different applications without using script?

Have a CSS with 2 web server loadbalanced. Initially the keepalive was set to ssl but now the client would like to add another keepalive type http. How can i do this without writing script. Though there is quite number of example in the forum but I'm still confused. Is there any clear and complete sample config for this type of installation.
Below is the example of working config of my client.
service server1
ip address 10.150.1.10
keepalive type ssl
active
service server2
ip address 10.150.1.11
keepalive type ssl
active
Owner Layer3
content Layer3_a
add service server1
add service server2
vip address 10.150.1.12
balance aca
advance-balance sticky-srcip

If you want to use multiple keepalives for a service, you must use a script. The alternative would be to create 2 content rules, and 2 sets of services, one for port 80 (or whatever) and one for port 443 (or whatever), and use http for one and ssl for the other.
Michael Voight
CSE

Keepalive for Single web server with Multiple URLs

We require to configure CSS ( cisco 11500 series) switch configuration. Currently we have the settings mentioned below :
1. We have two IIS servers behind CSS switch hosting multiple websites for load balancing.
2. Keepalive type we are using is HTTP-HEAD
3. There is one virtual IP assigned to the CSS switch for all websites.
Now we have to provide the keep-alive URIs for the CSS switch. I am not sure which URI we have to provide for keepalive status check.
As per my understanding
1. there would be DNS entries for the websites pointing to the VIP of the CSS switch
e.g abc.com --> VIP
xyz.com --> VIP
aaa.com --> VIP
2. Name based virtual hosting to be configured on IIS server (i.e host header configuration)
3. We have to provide the URI for the keepalive prameters. As there are multiple websites are hosted on the server,firstly , is it possible in CSS switch to configure multiple keepalives for different websites ? secondly is it possible to give the complete URL (http://abc.com ) in the URI parameter of keepalive settings ? typically these settings are like
IP address : < IP address of Node >
URI : /index.html
I am not clear how this all settings will work. What is the ideal way or best practice of configuring the load balancing in the scenario of multiple websites to be hosted on IIS servers with CSS switch loadbalancer.
Is it correct to assign 1 VIP for multiple websites on server nodes?
Your inputs will be highly appreciated.
Thanks in Advance.

We have done this multiple ways.
1. we did port mapping on the backend.
server www1
ip address x.x.x.x
keepalive type http
keepalive port 80
keepalive uri "/lb.htm"
acitve
server www2
ip address x.x.x.x {same as above}
keepalive type http
keepalive port 81
keepalive uri "/lb.htm"
active
or via host header checking
2.
service www1-1
ip address x.x.x.x
keepalive type script ap-kal-httptag "www1-1 /lb.htm www1"
active
service www2-1
ip address x.x.x.x {same as above}
keepalive type script ap-kal-httptag "www2-1 /lb.htm www2"
active
With the script ap-kal-httptag, you will need to have dns entries that the CSS will be able to resolve to the individual web site addreses.
-Rich

BAPI Error: No account assignment exists for service line 0000000000

I am using BAPI : BAPI_PO_CREATE1 to create a PO.
I am getting this error while creating PO "No account assignment exists for service line 0000000000"
Please help.

Yes...
for each item i am creating one parent service record and one child service record with REQUISITION_SERVICES.
the Package no for parent is the subpackage no for child.
also for each item, I fill REQUISITION_ACCOUNT_ASSIGNMENT and REQUISITION_SRV_ACCASS_VALUES
Still I get the Error.
Thanks to help me resolve.

Free Goods check box in PO, for Services

Hello,
Is there any way to activate the Free goods checkbox for Services (item category 'D') in Purchase Order.
This field seems not to be available in the screen layout.
Your support is highly appreciated.
Regards,
Vijay.

Hi,
Per SAP Note 0000634395, activation of Free Goods Check box for services in not possible.
Though there is an option to make the services unaccountable, by marking the service as contingency item in the service details from the services tab.
The subitem total is the aggregate of the subitem net values. This subitem total excludes subitems marked as contingency or alternate lines.
Please refer to the link provided;
http://help.sap.com/erp2005_ehp_04/helpdata/EN/8d/7638d98f3f11d2b47f006094b93006/frameset.htm
Regards,
Sekhar.

Creation of EBP Purchase Order for Service Products in MM

Hello all,
i have created the service master in MM system and then i have replicated the service master to EBP later i tried to create a EBP PO for Service Products through Sourcing from EBP to MM.
But i am getting a failure message as "Error during determination of backend document follow on documents for shopping cart " and PO is not created anyway.
But i can create PO for Materials with the same process.
I am getting this message only during creation of PO with Service Products.
I request you if any body has the solution please post your valuble information as early as possible.

Mahesh
What I understood from your case is you were able to create PR in backend for service items when you assign vendor manually durin g SC creation.
In that case definitely it will create PR instead of PO in backend. Because when a vendor is assigned manually during SC creation. that vendor is treated as desired vendor and not fixed vendor. So it gives suggestion to buyer, who converts PR to PO, to use this vendor.
When a desired vendor is assigned manually, SC is treated as incomplete. SC is complete only when source of supply is assigned automatically.
If you want that desired vendor to be treated as fixed vendor you need to maintain the same in BADI BBP_DOC_CHANGE and method BBP_SC_CHANGE.
If PO is to be created directly(Without BADI logic) make sure vendor is assigned automatically in source of supply section of SC. This can be possible by maintaining vendor list in SRM or maintain a Contract for that product in backend so that system will pick that source automatically.
Try this and see what document is created in backend.
PS:Reward points if the solution is helpful to you.
Regards
Jagadish

I took my computer in for service just before the warranty expired now I have one question and can't get any help. The sound buttons on my keyboard no longer work

I installed the new Mavericks update on my MacBook Pro when it was released and offered free of charge. After that my computer started crashing on a regular basis, upon the realization that my warranty was due to expire at the end of the year I took my computer in to the Apple Store in Green Hills Mall about 5 days before Christmas. To anyone not familiar with Green Hills in Nashville TN the traffic is horrendous at all times let alone 5 days before Christmas. They had to send it off for service and it was shipped back to me on Christmas Eve. Through the holidays I haven't used it much. I usually just use it at work between customers and most of the time just leave it here. Friday evening I played videos with no problems, when I came back in on Monday and played a video the sound had decreased dramatically and the volume control keys on my keyboard would not work. I don't know if they were working before because I don't remember if I used them or not since Monday was the first time the volume was so low. Now my warranty is expired and I am very poor ( The I have a job, a roof over my head and food to eat but a negative balance in checking account and bills still to pay kind of poor) so I am hoping that someone out there knows what's causing this and how to fix it.

Mavericks has had a lot of compatability issues and are slowly being fixed. This is why I haven't upgraded yet.
Either downgrade back to Mountain Lion or just wait for a software fix.

I cancelled my service, was charged for service which was not provided, and I am unable to find a way to dispute or to pay my bill.

To begin, what ADA-compliant options are available to work with a service representative? I've never found the online chat service support to be available during my waking hours after checking over the last week. I can't find a contact email for support, either. I've been instructed on several occasions that I will need to make a voice call for customer service, but unfortunately, this will not be possible. I will require text-format assistance from customer support to address two issues which I am unable to solve on my own:
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online?

kananga wrote:
To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to. Does anything on this page help? Products & Services Overview | Verizon Wireless
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. Service is normally billed through the end of the billing cycle, whether service is provided or not. "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online? You cannot pay online once the account is cancelled. You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone. But online is no longer an option once the account is cancelled.

Purchasing - A/P Transaction Processing for Services and Non Inventory Item

On of the main areas of concern that businesses have is in the area of Purchasing, Goods Receipts and AP Invoices Processing - There is a requirement that businesses have widely referred to as 3-way matching.
While SAP Business One has this functionality covered quiet well via the following, there is still some need for enhancements so that the application can correctly reflect the AP Accruals:
- Purchase Order processing with Approval Process (if configured)
- Ability to perform Goods Receipts for Services.
- Matching of AP Invoices to Goods Receipts with AP Invoice Approval Process (if configured)
The above transactions serve the 3-way matching quiet well for all purchases however when it comes to accuring for Services that have been provided, the application does not do this. The Goods Receipt transaction processing to acknowledge the service delivery is allowed however the related posting to the allocation account is missing.
The process that is followed by the application is same for Items that have not Inventory Items in Item Master.
As a result of the above, the business have to manually work out what the Accurals for services provided but not invoiced should be.
With little enhancement to the product this shortfall could very easily be overcome.

Hi,
Once there are transactions, we cannot make existing Inventory type item to Non Inventory type item.
Check SAP note:937297 which states as follows :
Symptom
Changing the status of the Inventory Item checkbox (in Item Master Data) for items with inventory transactions and documents, might lead to inaccuracies in the calculations of inventory value.
Other terms
Inventory Item, Non-inventory Item, Item Master Data, Continuous Stock, Perpetual Inventory, Inventory Valuation, 2004, 2005, 2005 A SP01
Reason and Prerequisites
Consulting Note
Solution
The status of an item (Inventory Item/Non-Inventory item as selected in the Inventory Item checkbox in the Item Master Data window), cannot be changed once an A/P, A/R, or Inventory document is posted for the item.
Regards,
Jitin Chawla

How to de-activate Qty and Price fields for Service purchase requisition

Dear all,
We have a request to de-activate (leave it as "Display") the fields of quantity and gross price when changing a service purchase requisition of a specific document type.
In example: We want that purchase requisition type NB, allows in change mode (ME52 or ME52N) to change the quantity and gross price of the services. On the other hand, these two fields must be only visible for order type ZNB. Besides this must be happening only for services.
Changing PT9 or PT9B will affect also the creation, and if we only configure based on transacction and document type does not work.
Any help will be highly appreciatted.
Cheers

Hi,
You may have to write a output requirement routine and assign the same to the output type in NACE.
But i don't think you will get the old and new data of Purchase order in requirement routine (program : SAPLV61B). You may have to export the data into memory from either a BADI method or User exit and then import the same in requirement routine.
Regards
Vinod

Open PO report for Services.

Hi,
Can any one help me with developing a report for Open PO for services with the below fields.
1. PO number
2. PO line item
3. Vendor code
4. Plant code
5. Main item text
6. Purchase Org
7. Purchase Group
8. Service code
9. Service description.
10. Open quantity
11. G/L code
12. Cost center
13. WBS element
14.
11. Gross price
12.Tax code

Hi,
EKKO - PO Header
EKPO - PO ITEM
ESLL - SERVICE DETAILS
MSEG - PO HISTORY(RECEIVED QTY)
ESKL - Account assignment specification for service line
Additional u may go to
ESLH - Service package header data
ESLL - Lines in service package
ESSR - Service entry sheet header data
HOPE HELP U !
Regards,
Pardeep Malik

Open PR, PO and Contract for services.

Dear All,
I want to develop a report that gives the open PR, PO and Contract for services.
When user will enter the service number report will give the open PR, PO and Contract.
But for services quntity in item overview is always 1 AU.
I want to compair the quantity in item details (ESLL - MENGE).
Suppose PR is with 100 Hrs and 3 diffrent PO created for this with 25 Hrs each.
How Can I compair this.
Thanks and Regards.
Prakash

TNX

How do I set-up my Dataset to pull data for Service Requests for a report

I am using SQL Server 2012 Report Builder 3.0.
I have my Data Source added - DWDataMart
I want to build my Dataset to query and find a very specific item. Basically I am creating a daily report that will show what each "team" or Support Group (AD Object) Closed that day. He also wants the ability to open it by date, so if he misses
a day he can get it later.
I am totally new to this report building and only got this far by following a guide on a blog, but he used incident Reports in his example, and I do not know what objects to query for service requests.
Thanks for any information you can provide.

First, you will need to get the support group ID's in the warehouse before you can run reports for them. I found that putting these queries in their own stored procedure was a better path.
select IR.IncidentTierQueuesId, IR.IncidentTierQueuesValue
from dbo.IncidentTierQueues as IR
where IR.IncidentTierQueuesId != 0
select SR.ServiceRequestSupportGroupId, SR.ServiceRequestSupportGroupValue
from dbo.ServiceRequestSupportGroup as SR
where sr.ServiceRequestSupportGroupId != 0
Enter the the support group ID's into your work item query.
Incident information is in dbo.IncidentDim and Service Requests are found in dbo.ServiceRequestDim. Both incidents and service requests link to relationship data through dbo.WorkItemDim. You can INNER JOIN on BaseManagedEntityId to link the incident
or service request to the workitem entry and from there to the Assigned Users, Affected Users, or Affected Configuration Items. Each relationship has it's own separate fact views.
If you poke about in the tables, you will find it pretty easy to pull back all sorts of information from the data warehouse.

GR/IR clearing acc for services

Dear Experts,
i need to assign seperate G/L account for GR/IR clearing account(WRX) for services how can i do this.
Regards
prakash

The valuation class from the service master is not used for the GR/IR clearing account determination (Transaction WRX) when posting the external services management. Instead, valuation class ' ' is assumed.Thus, the same account is found as if you make a posting for a purchase order with material number 0.
userexit EXIT_SAPLKONT_011 is available which you can use to set the account grouping code for transaction/event WRX in relation to the characteristics of the purchase order. Thus the determination of the GR/IR account can be controlled separately for material andservice orders via the user exit.

Delivery Document for Services

Hello Experts,
I have a scenario which I am looking for an SAP solution. My client provides consultancy services and bills customers for it. At the beginning of the contract, customer gives a letter of intent (LOI) which authorised commencement of work. After work is completed, the customers signs a job completion form/service entry sheet, which is the basis on which the client can invoice the customer for the hours/days spent. Thinking along OTC, it looks to me that the LOI could represent a sales order, but I am looking for a document to represent the job completion form/service entry sheet. Can we have a delivery document for services? Is there any other document that can perform the same function as delivery in this scenario? I think there has to be another document after the sales order that will represent the actual hours/days spent on the job which the invoice can reference in billing the client.
Thanks for your prompt help.
Luqman

Its part of Customer Service. And widely know as After Market.
Is very much integrated with SD as well as PS.
DP90 csan be used by PS & SD both.
Whereas, if your refer DP90, its purely based on Sales Document.
Refer following SAP Help link for reference/understanding:
- [ Resource-Related Billing |http://help.sap.com/saphelp_dimp50/helpdata/en/59/54fc37004d0a1ee10000009b38f8cf/content.htm|also CS billing process]
Also refer, SAP Note 301117 - Enhanced documentation for dynamic item processor (DIP).
As DIP profile(TCode ODP1) is the critical part of RRB configuration.
Regards
JP

Keepalives for service

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