Keeping and using the comes with music license onc...

if i buy a comes with music phone, but the online service isn't yet available to my country, can i keep the license and use it once the service is available to my country?
Greece Nokia X6 RM-559 v40.0.002

Hi,
Most of the time, the reason behind this issue is that a user has 2 services subscribed into, a Comes With Music service and a Nokia Music Store Service. If you sign up and you are being charged, that indicates that you are on the Nokia Music Store.
The best way to make sure that you are logging in to the correct service, make sure to click on the Comes With Music button and then click sign in. If it so happens that after doing so, you are still being charged, it could be that the username and password for your Comes With Music account is different.
You can ask Nokia Careline to assist you in retreiving these information. You would then receive it thru email with the correct username and the temporary password. The information you need to provide the representative for them to be able to pull up your account detail are:
*IMEI
*E-mail address
*Mobile Number
Hope this helps.
Your Nokia Angel in disguise

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Comes With Music and (Finnish) Music Store

I have a Nokia N97 mini Comes With Music. There was an upgrade in Finnish Music Store in yesterday (09.09.2010). After that, I can not choose free downloads anymore. Somehow the "Comes With Music" button has disappeared, and every mp3 has a price. I tried to re-join to Ovi Music Unlimited but the client replies that I already have the Comes With Music rights. Any suggestions?
Solved!
Go to Solution.

I have had this exact same problem since mid-August some time. Been in contact with the Swedish Nokia Care people and they basically escalated it to some technicians in India. Still waiting for some form of response from them.
Also, can you transfer songs from OVI Music (the software I mean) to your phone? Because I can't do that either (I'm guessing because it requires that I access my account and get the DRM license - but like you pointed out, every mp3 has a price and there are no re-downloads available in my account anymore).
This is extremely frustrating. Sometime in June or July was the last time I could transfer songs from my computer to the phone (well, stuff I've ripped from my own CDs work fine of course, as well as songs that I've had on my phone prior to the CMW-MU switch).
"If the truth can be told so as to be understood, it will be believed."
-Terence McKenna

5800 Comes with Music [PIN/Activation code] is the...

OK - bit of background first
Some months back I brought a 5800 that did not 'COME WITH MUSIC' - I've got it all set up nicely, got all the apps I wanted installed, email settings correct, games etc etc
Recently - just for fun - I entered a couple of codes on the Pepsi ringpull promotion to win a 5800 'Comes with Music' - & guess what, got an email saying I've actually won !!! (haven't got it yet though)
Now I know I can't use the PIN/Activation code from the 5800 'comes with music' phone with my 'older' 5800 (I believe the code is 'locked' to the IMEA of the phone or something like that - can any1 confirm this ??) - but what I'd like to know is how long have I got before the activation code is 'invalid'.
What I mean is that IF I don't use it then my 12months 'free download' subscription will not start - but if I leave it for - say a year - will the code become invalid & I lose out on all those lovely free downloads ??
The way I'm thinking is that I could keep the new one locked away & if/when my present phone gets too badly damaged, or the screen get's scratched, then I can 'backup everything to PC' (Nokia Suite) & reload it into the new one THEN use the activation code & get a years free download
Or would it be better to transfer from the old phone to the new phone now - use that with my free downloads & 'factory reset' my old phone & sell it on/recycle it ??
Motto: Illegitimis non carborundum
Solved!
Go to Solution.

OK so no answer - however since I've now got the new phone, I can answer my own question
There is only 2 Months from recieving (buying) the phone before the 'Comes with Music' voucher is made invalid
Motto: Illegitimis non carborundum

Comes With Music membership extension

I have been a satisfied (most of the time) subscriber to Comes With Music membership (UK) since 26 Ocbober 1969. On 26 September 2010 I got an e-mail from "The Comes With Music team" ([email protected]) which I have pasted below.
-------------quote
Hi tonyarro,
Your Comes With Music membership is about to end on 26/10/2010. To continue getting millions of free tracks from Nokia Music Store, you just need to renew your membership by buying a new Comes With Music edition mobile. There's no need to wait - when you renew, your new membership period is added onto the time you've got left on your current membership. Click here to renew now.
What's more, there are exclusive offers on new Comes With Music edition mobiles, just for members. Take a look at all the latest deals here.
Remember, even if you don't renew, you keep all the music you've downloaded so far and can continue playing it on your registered Comes With Music mobile and PC. But after 26/10/2010 you'll have to pay for any new music you download. So don't miss out on all the new releases or classics from the massive Nokia Music Store catalogue - renew today!
All the best,
The Comes With Music team
-------------unquote
So I "needed" to buy a new mobile. The "exclusive offers" were two choices, a 5800 at UK Pounds 249 or a N97 mini at UK Pounds 409. I already use a 5800 and the N97 costs more than I care to pay for a 'phone.
By accident, I discovered that T-mobile UK are currently selling a PAYG 5230 Navi CWM at UK Pounds 99.99. Quite a bargain, so I bought one.
Now I am going round in circles on the Nokia/Ovi websites and in Nokia Ovi Player on my PC trying to enter the activation pin. All the instructions no longer work with the current Player. The only working option is to create a new account and allow my present account to expire. I am reluctant to do this because it seems likely that I will also have to buy a new PC if I want to keep and play the music files that I have already downloaded (only 61.2GB).
In the process of going round in circles I discovered a hidden option in the Nokia Ovi Player menu - Account/Music Account/Extend. I could have bought a 12 month extension to my existing membership for only £34.99! I didn't "need" to buy a new mobile at all! No wonder the "Comes with Music team" don't have a return e-mail address if they just exist to drive sales by telling lies!
Anyway, I already have the new mobile and the CWM activation PIN. I realise that many forum members have more desparate problems than mine, but can someone on the staff please advise me how to extend my existing membership account using the PIN and new 'phone that I have already paid for?
Tony.

Sorry, I got it slightly wrong, it's £33.99, not £34.99. The whereabouts are in my previous posting. To repeat, within Nokia Ovi Player, on the top line click on account, then music account, then on the Extend green button and the message below appears. This might only appear when your subscription is due to expire within one month or has expired less than one month ago. This is obviously from the UK music store, (GB pounds) I don't know whether it is available in other Nokia territories. I haven't tried it - I found it too late. I now have a 'phone that I didn't really want and no access to transfer my existing music collection back and forward to my old 'phone or my new 'phone. This is by following the advice of the 'Nokia music team'. New 'phone = new account = new computer.
Extend your subscription
You can buy an extension here
£3.50 1 months for £3.50
£9.99 3 months for £9.99
£17.99 6 months for £17.99
£33.99 12 months for £33.99

Nokia N95 'comes with music'

Hi
I've recently bought an 8gb N95 on a contract with Orange, from phones 4 u.
I downloaded the Nokia comes with music application on my PC, and attempted to register my mobile.
It asked me to enter the pin number that came with my phone, in the 'comes with music leaflet'.
I do not have a 'comes with music' leaflet.
Does this mean I cannot get access to free songs?
It was the main reason I bought the phone!
Thanks a lot
Laura
Solved!
Go to Solution.

You presumed wrong. If you wanted the "comes with music" version you needed to ask for it as not all retailers sell it. The nokia website shows both versions of the N95 8GB.
The N95 8GB has been available for over a year now but the "comes with music" package has only been available for a month or two. Most retailers don't sell the "comes with music" version due to it being an older model and more expensive than the standard version.
They won't be able to give you the pass code as the "comes with music" version is more expensive (approx £50) to cover the music licenses.
I believe the only network that is doing the "come with music" version on contract is 3.

Comes with music activation code expired in 3 mont...

I got a N97 mini in December, and the phone came with the comes with music music store thing.
Now I've used it with a good outcome for three months but now the nokia music store doesn't recognize my account as a comes with music account. I have tried to re-enter the code but it always says that my code has expired..
So my one year of free music was actually three months.
I can't find a solution for this. Anyone?
Thanks

i got mu phone on contract last month and the comes with music voucher number comes up invalied on the back of the voucher it says it ran out three mnths before i got the phone but my network says it still works which it doesnt what am i suppossed to do about this i mean they are selling the phones and advertising that it comes with a £20 free music voucher that when you get it it doesnt work i think nokia need to get their act toghther and sort it out i also want my £20 voucher.

Comes With Music no Play Rights

I've just bought a 5310 pay as you go Comes with Music package, everything installed without a problem and I can download whole albums - however I can't play anything on my registered pc and I can't transfer to the 5310.
The properties on the the downloaded music files show no play rights and I get an Unexpected error CD002781 whenever I try to play anything. The Music application says the PC is registered. Has anyone else had this problem?
Solved!
Go to Solution.

Could you try to reset the DRM folder on your PC?
Before you proceed with the following, please note that you will lose the licenses for all Windows Media DRM content when resetting your DRM folder for any
The Comes With Music content will be able to get another licenses from the Nokia store, so that will not be a problem.
To reset the DRM folder do the following (intructions for vista and XP from www.music.nokia.com/support):
If your computer has Microsoft Windows Vista:
To reset the DRM files on your PC, first close Nokia Music if it is running, and do the following:
1. Select Start > Computer > Organize > Folders and search options.
2. Select View > Show hidden files and folders.
3. Unselect Hide protected operating system files/folders and Hide extensions for known file types.
4. Locate your DRM folder. The folder is located at C:/ProgramData/Microsoft/Windows/DRM. If you cannot find the DRM folder, go through the steps above carefully, and ensure that the correct options are set.
5. Rename the DRM folder "DRMBACKUP".
If you now attempt to play the DRM protected tracks from Nokia Music Store, your system will perform a security upgrade, which resets all the necessary DRM files. Each track requests a new license when you first play it.
After going through these five steps you should be able to play your tracks.
If you computer has Microsoft Windows XP:
To reset the DRM files on your PC, first close Nokia Music if it is running, and do the following:
1. Select Start > Run, type "control folders", and press Enter.
2. Select View > Show hidden files and folders.
3. Unselect Hide protected operating system files/folders and Hide extensions for known file types.
4. Locate your DRM folder. The folder is located at C:/Documents and Settings/All Users/DRM. If you cannot find the DRM folder, go through the steps above carefully, and ensure that the correct options are set.
5. Rename the DRM folder "DRMBACKUP".
If you now attempt to play the DRM protected tracks from Nokia Music Store, your system will perform a security upgrade, which resets all the necessary DRM files. Each track requests a new license when you first play it.

My Comes with music just vanished ?!!??!?!

Hi!I see that many people have this problem.I bought a new phone two months ago and it had Comes with music.I activatected it, but now my on my account doesn't have CWM anymore ?!?!?! I downloaded music to my phone and now it doesn't let me listen it coz it says somthing about some rights.Ths really sucks.I'm using my new username what ends to OVI.Come on nokia !!!!

Are you certain that you have been sold the comes with music (CWM) version (in the CWM branded box) and not the standard version? Some people wrongly assume that all 5800's are the CWM version. Most retailers and networks sell the standard version that does not include unlimited music.
If you cannot find reference to CWM on the box then you have bought the standard 5800, not the CWM pack.
If the retailer was advertising it as CWM and it wasn't then it's their fault and you will have to take the issue up with them. If it is the CWM version and the voucher is missing then it is also the retailers responsibility.
Message Edited by psychomania on 15-Jun-2009 05:38 PM

What is PINless comes with music activation ? Plea...

ok, so the new firmware v30 gives Nokia N86 users the benefit of a so called PINless activation possibility for" comes with music" service. what is that and how to use it?? Thank you in advance
nokia N80-->nokia N82-->nokia N86

Comes WIth Music PINs are not actually linked to the device IMEI.
The Comes With Music service used a database of the IMEI numbers of all phones sold as part of CWM packages, when you begin the process of creating a CWM account, a check is made via the internet that your IMEI is on the CWM database (this is why you cannot proceed with registration via PC unless you connect the phone by USB cable). Once the check is made, you have the choice to create a new account or add your CWM subscription to an existing Nokia Music account. THe third and final stage is where the PIN number is requested.
Your device IMEI is validated well before you enter the PIN, the PIN is an additional security measure.
If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

Does n97 come with music?

Hi all
I hear the phone should come with the comes with music feature? Is this true? How do I go about accessing this?
Cheers

Your heard wrong.
The N97 is not currently part of nokia's comes with music (CWM) service. It's also not currently possible to enable CWM on existing phones.
To get CWM you have to buy the CWM version of a phone which is more expensive and in a CWM branded box.
Obviously you can use music purchased from many other stores and home ripped music with your N97.

Nokia N96 - "Comes With Music" - Does iiiiit?

I have a question for my N96 about the "Comes With Music" feature. I have downloaded several songs from this site through my phone and i can play them fine, the only problem is the sole reason for downloading them was to use them for message alerts and mainly ringtones but they won't allow this. After i've paid for these tracks i think it's highly unfair that I cannot use them for my own personal use as a riongtone or such like. I can understand not being able to send them to others or burn them due to the copyrights and licences but not even using them as a ringtone! It's a joke in my opinion. Can anyone help me with this? Is there a way around it or can you recommend a decent ringtone website that doesn't rip you off too much?

It's the same with DRM protected music from most sites. The licence allows you to use it for music only, not for public broadcast (i.e. a ringtone).
Any music bought from the nokia music store can be burnt to a CD. Once on a CD it can be ripped back to a PC removing the DRM. This allows you to do anything with your music.
The "comes with music" service is something completely different. This is where you get totally free music from the nokia music store for a year but it can't be burnt to a CD.
To get that service you have to buy a "come with music" model. At the moment only the 5310 and N95 8GB are available with this service and only in select countries.

N97 mini comes with Music - no code

After reading the Nokia mobiles page regarding the N97mini, i decided to take the plunge and buy one, now after getting it home I cant seem to find anyway of joining the "comes with music" or has this feature been removed
linky to page : http://europe.nokia.com/find-products/devices/nokia-n97-mini/specifications#Music_audio
i know theres a * at the comes with music for selected regions, But UK is one of the selected regions
thanks in advance

Installed Ovi Suite on my PC, registered to Comes With Music with it, now it works even on my phone. Stupid, but works.

Comes with Music help

We purchased Nokia 5310 xpress music for our daughters birthday. When she logs in to comes with music it wants to you pay to download music. She has a years pre-paid subscription. How can we resolve this. Any help please. Thank you.

Have you followed the instructions to the letter on the in-box come with music paperwork? It also contains your pin code for accessing the service. If the leaflet is missing see the question below.
Are you certain that you've bought the correct version in the comes with music branded box and not the standard version? If it's not comes with music branded then you have bought the standard model by mistake. If it is branded but the paperwork is missing then you need to speak to the retailer.
If you are certain that you have the correct model and the service isn't accepting your pin code from the comes with music paper work then you need to call nokia care.
http://www.nokia.co.uk/get-support-and-software/contact-us

Nokia 5530 comes with music? were is this pin code...

Got it for xmas and it says COMES WITH MUSIC i only got the warranty info instruction manual ovi disk and vodafone`s sim package no scratchcard or anythhing?!

Just sent this.
I purchased a Nokia 5530 from yourselves on the back of Nokia's Comes With Music promotion. On their website, they state in multiple places that this phone is part of that promotion. They even explicitly state that phones that are compatible with the service and are bought from Carphone Warehouse (http://www.nokiamusic.co.uk/#/faq/) are part if the CWM service. Yet, there was no CWM literature in the phone's box nor was their the PIN number necessary for the service. I contacted the local store and was told, categorically, that Nokia's information was incorrect and that the CWM service is exclusive to Phones4U. This is in direct contravention of the Nokia's own information, the people running the service.
I am not the only one to have this problem. Many dissastisified customers have posted to the Nokia's support forums about this. Some bought phones from you, actually recieved the PIN number that they were promised only to have it rejected by Nokia's Music Store.
What is going on, what is the deal here. Are you operating a regional thing, customers in some areas get the service, other's don't. If you buy from a shop you get an invalid pin, if you buy through the website you get no pin at all?
Let's see how they respond.

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