Keeping BT email address after cancelling BT Broad...

Hi,
I have recently cancelled my BT Broadband service (due to a move abroad) but would like to continue using my BT email service (currently an address @btinternet.com, still on BT Yahoo Mail).
This page states clearly that the email service can be retained as long as I keep using it:
http://bt.custhelp.com/app/answers/detail/a_id/13140/~/what-happens-to-my-bt-internet-email-account-...
However, the cancellation e-mail I received from BT is also very clear about the e-mail service being lost unless I sign up for BT Premium Mail:
FREE BT email - you'll be able to use your BT email for 30 days after 20 Aug 2014, but then we'll close the account and permanently delete your emails, contacts, calendar and notes. If you'd like to keep your BT email account, you can sign up to BT Premium Mail for just £1.60 a month (which you'll need to do before we close your account). With BT Premium Mail you can keep using your @btinternet or @btopenworld email accounts no matter who provides your broadband. Find out more at bt.com/keepmyemail
Could one of the BT Mods please confirm that the email account will remain active and won't be deleted?
Thanks,
Guillem

Hi guillem,
I'm sorry about any confusion around the cancellation of your BT broadband. Your email will continue to work for 30 days after you've cancelled your broadband however if you wish to continue using your @btinternet.com email address after this time you will need to subscribe to the premium mail service.
Thanks
Neil
BTCare Community Mod
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Keeping BT email address after cancelling BT Broad...

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