Keeping library problem?

I have a problem with windows xp and to fix it I have to reset it to factory defaults. I have a external hard drive to save my music while I clean my hard drive.
Does anyone know how to keep not only the playlists but also other data such as the playcount and the date-added when I reinstall? I would really like to keep these things.
Thanks for any help in advance.

Make sure you get the itl and xml file located here.
C:\Documents and Settings\[username]\My Documents\My Music\iTunes
This is also where the cover art is stored. You just might to copy most if not all of the My Documents folder to the external.

Similar Messages

My iPod touch, 4th generation, keeps having problems with the backlight? It keeps turning on, and then off.

The backlight keeps having problems. Like, it will turn off and not come back on. I have tried all solutions. But the weird part is that when I kill the battery, like when I let the charge die, and then I try to recharge it, the backlight will then come back on for a little while, but then the light goes back out. Is there any way I can get this fixed or something? Without having to go and buy a new iPod or such. Because my warranty is out. It just went out like not even a whole month ago. But I have tried resetting it, restoring it, turning it off then back on, etc. And the only thing that seems to work is when I let the charge run out, but even then it only works for a short amout of time.

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price (for 4G $199 for 64 GB one and $99 for the others). They do not fix yours.
Apple - iPod Repair price

Hi, so I keep having problems logging onto the iTunes store in iTunes and I get this error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."

Hi,
So I keep having problems logging onto the iTunes store in iTunes where an error message pops up saying: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."
How do I fix this?

Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

The missing library problem.

I understand that there's already a lot of threads about the sudden disappearance of iTunes libraries, however I'm typing this up because I'd like to point out in a bit more detail what I'm seeing happening to my computer, and maybe have a collective of what's going on. This issue has happened to me five times in the last two months since I've updated to iTunes 11. After searching on google I know the missing library problem has existed since the early 2000s; why this glitch has yet to be fixed 13 years later is beyond me. I have personally never had this problem until updating to 11, and seeing the many other threads on here this appears to me to be an issue with this version of the software more than it has been in previous versions.
Before I continue, I have tried the following to fix it:
Simply readded my whole library. It was only wiped again a few weeks later.
Completely uninstalled and reinstalled iTunes. That didn't work either, so it's not just an updating problem.
What I haven't tried
Changing where on my computer iTunes is installed. I have no idea where on the computer might be better or if it will change anything. I have iTunes installed on its default location on my local C: disk.
Importing the music directly from my iPod into iTunes. Can this be done? If so, how? Not everything on my iTunes is a store purchase, most of it is imported CDs and also amazon purchases too. So I don't know if the transfer purchases option works. While this wouldn't fix this current issue, I would like to know how to do this if possible since it would just be a quick fix whenever this happens.
What is happening:
So each time this has happened, what occurs is that like many other people, one day I open my iTunes and everything is in order. Then the next, for no reason, all of my libraries are gone but the music is still on my computer, organized in their files the way iTunes had them done so upon importing. I can't use the .itl files in the "previous libraries" folder because they have also been re-written. Upon opening them, even if their last save was on a day I know everything was in working order, opening them does nothing but give me the same blank default page.
What isn't mentioned in a lot of the posts regarding this issue, is the sudden crop of temporary files in the iTunes folder.
The ones that have cropped up for me personally are the following:
iT 1.tmp
iT 2.tmp
iT 3.tmp
iT 4.tmp
Temp file 1.tmp
Temp file 2. tmp
Those were not there the last time I used iTunes, and they're never there on the days I've used it before and it has worked correctly. However every time my library is wiped, these files suddenly appear without fail, every time. I can't open them, I can't do anything with them except delete them. I believe I remember reading somewhere that this might be an issue regarding with how the program is saving the progress of your library changing, and that the temp files are there until it can "officially" save what has happened to your library. While I didn't change anything in my library in the last couple of weeks, I'm assuming this also counts things like play count.
My own personal opinion
Seeing just how many threads with this issue are popping up, this leads me to believe that this isn't just a problem with my personal computer or my personal install of iTunes 11. These temp files also lead me to believe that as well. In other words, whatever glitch has existed with iTunes since the early 2000s is for some reason running rampant in version 11.
TL;DR:
Please developers, actually look at this library glitch within the program itself. It can't just be an individual user's problem because way too many people are experiencing it.

No worries. You've probably run into one the other threads I've posted to but I'll add my thoughts here anyway...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied and renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2

Ovi Suite 3.0.0.290 - Music library problems...

Hello,
Just bought a Nokia E5, looks to be a sweet phone so far...
Only, Ovi Suite is just annoying. Very slow on communicating with the phone (USB connection) and some big problems.
Impossible to delete music from the library ! How is that ?? And also the library takes ages to add a new folder.
Also, not seeing the playlist i've made on the phone ? Either on mass storage connection, in the playlist folder of the phone, nothing... But should be on a other threat.
Hope you can solve the library problem because it's quite annoying.
Thanks in advance for any answers.

@satari
Yeah, alright already!
We get that without you plastering this message over EVERY single thread dealing with issues of that truly useless and pathetic piece of software called Ovi-Suite.
Especially since the new version DOES NOT SOLVE ANY OF THE ISSUES AT HAND IN THE THREADS YOU MASS PASTED INTO!
Ovi-Suite 3.x still no longer syncs music, which IMHO is a basic function. Who on earth wants to be forced to manually update the phone playlists and songs whenever songs are added on the PC? That is beyond backwards.
Hello? It's 2011, not 1991.
Ovi Suite 3.x still randomly refuses to add songs to the library on the PC (e.g. it skips several songs from an album folder, yet they play fine when added to the phone manually outside Ovi-Suite), an issue that can only be corrected by deleting the entire library on the PC and recreating it. A "repair library" function is notoriously absent.
I'd like a so called Smartphone to make tasks easier and more comfortable instead of harder.
Newer Nokia handsets may be slightly less bad, but the N97 with Ovi-Suite is still the smartphone/desktop combo from hell.
The fruit phone/ITunes combo is sadly restricted by the greed and desire to control everything of Apple, but at least the products work reliably and consistently for the most part. The same is true for 'Droid devices.
Ever seen a black lemon? They turn black when they rot. My N97 is black. 'nuff said

Older itune version 10.6 trying to reinstall, library problem?

I reinstalled older itune version 10.6 on Win7 after I reformatted the drive.
1. Now i have a library problem? the itunes will not open and i get a message "itunes library.itl" is from newer pgm. how can i work around it?
2. i want to restore my itunes music library like it was before with the old libray i had from my backup, how can i do that?

your serial number is for an upgrade version. you need to prove you have a qualifying upgrade product.
after you enter your upgrade serial number and the installer failing to find a previous version, you should be given the option to choose the previous version and enter its (the older version's) serial number.
if that's not working, what version are you trying to install and why didn't the above work?

So, there's no plugin to keep Library up-to-date?

The other day, I posted a question if there is any way to keep Library up-to-date. I've got 2 replies. One person said there's no such way, and the other person told me a Javascript file that removes dead files from Library. But he said he didn't know how to make newly added files appear automatically in Library.
I'm just curious, I think managing changed to the music folder is the very basic function of a music library application. Everyone would want this feature and Windows Media Player 10 has that feature. Why iTunes doesn't? I've searched Google for some plugin or utility to do this for iTunes, but only in vain.
So now I'm wondering if I myself could write a plugin that does that. I've downloaded the iTunes COM SDK. But before starting this I'd like to make sure there really is no such utility to keep Library up-to-date. Of course, this is because I do not want to re-invent the wheel. What do you think? Do you think this kind of utility would be useful?

ITunes is smart enough to not add a file to the library that is already in the library. So the normal method is simply to drag and drop the base folder for your music into iTunes. It'll only add the ones that are missing.
If you want to do this with the COM SDK, you'd create an iTunes object, then do:
iTunes.LibraryPlaylist.AddFiles("c:\path\to\your\music\folder");
This will add that folder to the library, and the same functionality applies. Then you just run that on a semi-regular basis. Maybe you use that script to start iTunes, so that when iTunes starts, your script forces it to rescan your folder.

How to import CD's/tunes to syst HD but keep library content on external HD

This has probably been asked before but here goes: I want to keep library content on an external USB drive but import stuff to my internal HD because it's faster. (The USB took almost an hour to import 1 CD!}
But I don't know the best way to do this. As of now I am importing to my internal drive & then copying or dragging files over to the USB. But I now have a library on 2 drives & I want to keep itunes content on the USB & leave my system drive more space. So there must be a more elegant way to do this.
Is this a case for using an alias? I am not too clear on how to use them. I think I read somewhere that you could keep the Library structure on the system drive but the actual music on an external.

bump--anybody know about this?

My husband keeps getting "problem loading page" "unable to connect" what can he do?

he can't get on to firefox .He keeps getting problem loading page and unable to connect.It says to check for firewall and proxy.It also says make sure firefox is able to access the web.Please help.

"This site makes use of a SHA-1 Certificate; it's recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More]"
That was in the error console when I loaded it in Firefox 38. Is there a Firewall or an Antivirus that blocks the sites with these type of certs? FIrefox is beginning to phase these out. [https://blog.mozilla.org/security/2014/09/23/phasing-out-certificates-with-sha-1-based-signature-algorithms/]
What else, I can only imagine that there might be something going on with the internet connection on the computer if other sites are not working either. However since it is just this site try these steps:
*[[Websites look wrong or appear differently than they should]]
Did this help?

Shockwave flash keeps giving problems

I have read all the articles about the shockwave flash problem but it keeps giving problems, saying it is busy or does nt react anymore, continue or stop.
If I continue nothing happens, if I stop the web-page disapears.
Should I use another browser ? I'm fond of Firefox but what to do?
I'm using W 8.1 and the latest Flash (15.0.0.152)
Thank you in advance for reacting.
Jan M Reerink

You can check for problems with current Shockwave Flash plugin versions and try this:
*check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
See also:
*http://kb.mozillazine.org/Flash#Troubleshooting
You can also try to uninstall and reinstall Flash
*http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
Note that this will remove all installed Flash players.
You can find the latest Flash player versions for Firefox on this page:
*http://www.adobe.com/special/products/flashplayer/fp_distribution3.html

Hi, my macbook 13" retina [a week old] keeps having problems where the keys/trackpad freeze and other times OS crashes itself. has anyone found/been given a solution? i cant get an applecare appt for 2weeks.

hi, my macbook 13" retina [a week old] keeps having problems where the keys/trackpad freeze and other times OS crashes itself. has anyone found/been given a solution? i cant get an applecare appt for 2weeks.

Book your Apple appointment now, in the mean time you can try a SMC reset.
http://support.apple.com/kb/HT3964
1 week old !, call Apple and tell them you need a priority appointment at a genius bar.
http://www.apple.com/support/contact/
http://www.apple.com/retail/
1-800-692-7753
Explain that he MBP is 1 week old, and you need it ASAP, they seem to be very responsive to these kind of issuses.
All the best

Library problems with two XP user accounts accessing music in shared folder

I'm sorry if this has already been answered; I have not been able to find the answer. My wife and I each have a different user account on the same Windows XP machine. I recently combined our iTunes libraries into the shared folder on the computer. I correctly pointed iTunes (in each of our accounts) to the correct location for the music files. I did an "Add Folder to Library" to make sure each account had all of the music. When I did this, I got duplicate listings of all of the songs that also had exclamation points. When I did a "Get Info" on these songs, I found that each song was correctly pointed to the correct file location. I laboriously deleted each "exclamation point" song one at a time (in each account). Now the problem I have is that whenever my wife or I close iTunes and the other person opens iTunes in their XP user account, none of the songs can be found. The best way I've been able to resolve this is to (unfortunately) delete the entire library, and do an "Add Folder To Library" to find all of the song locations and include all of the songs back into the library. Surely this can't be how this is supposed to work.
So, my questions are:
- Do I need to add new albums / songs one at a time to avoid duplicates (rather than use the "Add Folder" for the entire iTunes music folder again)?
- How do I setup iTunes so that my wife and I can each go into iTunes in our seperate XP accounts and have all of our songs right where we left them (WITHOUT having to delete the entire libary and "add" again.)
FYI: I'm using the latest version of iTunes and (again) I'm using Windows XP.
My wife and I really want to each get a new iPod Nano, but if I can't trust iTunes... forget it.
THANKS!!!

I have this setup at working. Two accounts with all files stored on a shared folder, mine is a network drive. Each account has its own library and can access all files. We also use one iTunes account for rare purchases.
This is how did initial setup:
Make a folder in the shared folder. I called mine itunes.
This is where iTunes stores its files.
With second account point iTunes at shared folder.
Import the folder you created earlier.
This worked for me without duplications. The only complication is that when importing from CD with one account the other doesn't know it. The other account must do import on the folder for the CD just imported. We keep track of this with a spreadsheet updated to show which account has which CD files.

Why do I keep getting problems with Apple not recognizing my email password? This suddenly started and just reminds me of the mess that mobileme was. Calendar dev also is not working. What a complete mess!

Can't access my email - endless messages saying password is wrong, which it is not. Mobileme all over again. I now need to forward all Apple mail to GMail, which is how an email system should work. Same is true with the calendar - a complete mess on the integration with my Google calendar.
This is really, really a pain!!

OK this is Cormacin Texas - these idiots have put me through the hoops, effectively locking me out of the support forum. Anyway I've solved the problem - it took 3.5 hours, involved a trip to the Genius bar at the local Apple store, and one and a half hours escalating through the dial-in help support - which was about the only thing the Genius was good for.
What you need to know is:
1. Apple are having problems with their servers, but have not published the fact - we've all wasted a lot of time because these guys want to keep their Customer Sat scores high, I guess. (I'm starting to feel like one of their Chinese factory workers!)
2. This server problem is compounded by the fact that it only affects a few random servers
3. It in turn can lead to problems sending emails which require you to change your Apple Mail password, and in my case surgically remove bad records for various hidden email and library folders. (Good luck with that!)
So, a problem that they hide, a knock-on set of work that the problem indirectly causes, which they also hide, and a support structure that is geared for hardware, not the services that they are now selling.
My suggestion is to change your mail password using the web (icloud.com) access to Mail and see if that works. After that, remove and reset up your Apple email (Preferences) and pray that you don't have to join endless telephone answering lines where some of the folks will cut you off because they can't be arsed.
The two guys that finally helped me were brilliant, knew their stuff and could not have done a better job. The key guy was Danny - if you get him, your golden!

ITunes moving to new HD - How to keep Library and Playlists

Old HD was too small so bought a bigger one. Prior to the purchase, I had already move my music to my external HD, doing the consolidate process - everything was working fine. iTunes was on my C drive in the usual doc & settings\sylvain\my music\itunes. My music was in I:\data\itunes.
I have partitioned my new HD in C (System), D (Programs) and E (Data); I have also named my system Family during setup (as oppose to sylvain); I have loaded iTunes on my new HD in D; I have all the files from my old C drive (copied on my extrenal HD); I still have my external HD, now G. On my old HD I had iTunes 7; on the new one I loaded iTunes 8.
How/what do I do to have all my songs/library back as well as the playlists I had?

Some points to consider:
i) The ITL file will be useful if-and-only-if you place your music folders/files in the *exact same spot* (Drive and Path) as it was when that ITL file was created. Having the XML file is also important.
ii) You have an archived ITL file from iTunes7 and are now using iTunes8. This may or may mot be a problem.
First thing to try is:
a) Remap your ExHD from G: back to I:
b) Make sure your music files are in "I:\data\itunes" as you had them before
c) With iTunes closed, and the re-mapped ExHD attached and on, place your saved copy of the V7 ITL file into the folder that the new (blank) ITL file resides that V8 is using.
d) Open iTunes - if you are lucky, it will read and convert the older version ITL file and find all your music as well as Playlists and other metadata
If successful, you can then Consolidate the Library from the ExHD to wherever you want it to be on the new PC's HDs. Or keep the Library on the ExHD. At least make and keep backups of the music and database files.
If the above does not work, then post back and additional help can be provided.
Best of Luck

IPhoto '11 referenced library problems

I have a huge iPhoto library containing 40 000+ images, as well as a large amount of metadata (comments, Faces,...). Since I need to read-access the image files with other software, I use a referenced library.
Everything was fine until the day I decided to upgrade for a larger HD. So I simply restored full content of my old drive on the new drive using a TimeMachine backup. Nothing else was modified (no directory structure changes, not even the volume name).
Since then, the problems. Essentially, references to the original files are lost: Thumbnails are OK, but upon accessing the larger view, iPhoto asks me to locate the file... After having done so, other pics would load nice, but nothing would stick upon a quit and relaunch of iPhoto... (Funnily, this happens only for pics that were imported *after* I upgraded from iPhoto '08 to iPhoto '11).
I tried many things: rebuilding the database, rebuilding the database on the older drive prior to backup, etc... Nothing would help.
So, my questions:
* Whad did I do wrong?
* Is there a way to "repair" file references? (That should be a fairly obvious functionality of database rebuilding)
* Is hacking into the Library.apdb file part of the officially supported solutions?
Obviously, recreating a new iPhoto library is not an option for me, due to the amount of metadata in my library that I don't know how to transfer. Also, I don't consider upgrading to Aperture, which is just too complex and loaded of features which are totally useless to me.
Running Lion and latest iPhoto update.
Thanks!

YES!!!
I finally managed to recover my iPhoto library!
But it was not easy. I had to hack into the database file to put up things right.
After a significant amount of trial-and-error, here is the procedure I came to, which finally worked for me (use at your own risk):
0. Make sure you make enough backups so as to revert to the previous state if something goes wrong!
1. Make a copy of your iPhoto Library [Show Package Contents]/Database/apdb/Library.apdb to your desktop.
This file contains most of the data involved for managing your iPhoto data.
2. Open this file using a SQLite database manager.
I used Navicat 9.1, which has nice import-export features. For direct editing, Base 2.0 is may be easier.
3. Open the table RKMaster.
This table contains all records for the individual pics of your library.
4. Correct the path of each of your pic files in the imagePath column to their current filepath.
This contains the path of your pic files at the time they were imported, and is not updated by iPhoto even though you have moved your pic files somewhere else.
If you have several thousands of paths to correct, a good idea is to export this column to a text file (also including the modelId column for referencing), and to correct paths using the substring Search&Replace function of your favorite text editor. Be sure to re-import the corrected data properly using the modelId column as references.
5. If needed, correct in the same manner the content of the fileVolumeUuid column to the value of the drive currently containing your picfiles.
If needed, obtain this value considering a pic which was recently imported from that drive.
6. If your drive name was modified, also correct its name in the name column of the RKVolume table.
Identify the proper record by considering its uuid previously obtained.
7. If you're happy with your work, quit the database managing program and put Library.apdb back in its original location inside your iPhoto Library.
Keep the older somewhere in case something goes wrong.
8. Run iPhoto to see if your work is successful!
At this point, you might consider rebuilding the Photo Library (hold alt-cmd while launching iPhoto) and choose Repair the iPhoto Library Database (Be sure to leave the Rebuild the iPhoto Library Database from automatic backup unchecked!). This might correct some possible unconsistencies resulting from your edits. Also, a good thing might be to rebuild all thumbnails. If iPhoto does not bug you for locating files during that process, you have possibly done your work right! If not, back to step 1.
As said, this worked for me, with no visible inconsistencies or side effects to be noticed in the behavior of iPhoto (at least for now). But possibly some knowledgable people might comment and improve that process, and some database script guru might also help automating this. Please comment.
Lessons learned (How I understand the things as far as I know):
A. Library.apdb stores the initial drive and path of the pic files at the time they were imported. This is not modified as the files are moved around.
B. Some other data (BLOBs?) is used to track the files at their actual location. Therefore, it seems OK to move the pic files after they were imported.
C. Unfortunately, this other data is broken if the file is recreated (even with same content and location), for example with a file-based backup and restore (Time Machine).
D. In that case, iPhoto is unable to recover the file if its current drive and path does not match the one when the file was imported, stored in the database. Also there is no mechanism in iPhoto to correct this data.
E. Therefore, it is very important to import pic files in iPhoto only when these are already in their final location! If not, your iPhoto Library won't survive a TimeMachine backup and restore! (Possibly, a block-based drive backup could work... I don't know).
F. ...And Apple should really, really fix this issue! (By correcting the stored filepath and drive to the current file location at least when the database is repaired, and by offering at least some basic file reconnection options).
Hope this helps...
- Pascal

Keeping library problem?

Similar Messages

Maybe you are looking for