Keeping you up to date section

I have a fault logged. I have broadband but the phone is dead. I am on the fault details page and it tells me to put an alternative number in the Keeping you up to date section above. I have looked for ages and used several browsers just in case but I can't find this section. Where do I go to put the alternative number in?

Try Live Chat
They should be able to help.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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