Keeping Your Verizon Email Address

I was just told by a Verizon support that the resedential
"Keep your Verizon.net email address — even if you switch providers" option (for an annual fee) was discontinued a few weeks ago.  I'm extremely disappointed with them.  Has anyone else heard this?  Thanks.

I signed up for this service a few years ago to keep my email addresses when I moved out of a FIOS area. Everything worked well until recently when I recieved an email stating that they needed to charge me for the service and were going to mail me a bill. The problem is that the address that they are going to try and send the bill to was the address that I had when I lived in a FIOS area. So now after several emails to support and numerous calls taking up atleast 8 hours over the last month ending in one today that I sat there for almost 2 hours. I was finally transfered to another switchboard that proptly told me to call the number I started with then hung up. 
So frustrated with Verizon at this time. Is there anyone whithin the company that can help resolve the issue of simply being able to pay for this service so I am no longer under a threat of having it canceled?

Similar Messages

  • Keeping Verizon email address

    If one moves off Verizon, how long does one keep the verizon email addresses one has? (eg,    [email protected]).
    Comcast seems you let you keep, but does Verizon?

    www.keepmyemail.com You cant be a Yahoo portal partner, and your account must still be active.

  • Keep my Verizon email

    My current residence does not have access to DSL or FIOS so when I moved there 6 years ago I had to down grade to Dial Up in order to keep my verizon email address while using Optimum for my internet service. It's all been fine until now, I'm told Verizon no longer will offer Dial-up as of year end. I'm also told I cannot not purchase my Domain for $19.95 per year because you have to have High Speed (DSL or FIOS) in order to do this. Spoke to quite a few service reps at Verizon over the last 3 days and cannot get an answer on how to do this. Help please.
    Thanks
    Joe

    Hi Joe,
    Sorry for the confusion and the delay in response. The Verizon my domain service is available specifically so that if you move to an area not serviced by Verizon, you can keep the email address. Go to this link, http://www.verizon.com/home/utilities/domain-name, and fill in the information and it should take care of this for you. Please let us know if you have any additional problems.
    Thanks,
    CJH

  • I am trying to change my Apple ID. Try to do this I keep getting an error message saying 'This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.' The email address

    I am trying to change my Apple ID. Try to do this I keep getting an error message saying ‘This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.’ The email address that I want to use did use to be my recovery email but I have changed it, so that address is no lonegr associated with my account. I do not understand why I cannot use it as my Apple ID now.  Can anyone help?

    Contact iTunes customer support for assistance.

  • All Emails Sent to Verizon Email Addresses Are Blocked - Please Help

    Hello,
    Email messages that our company sends to Verizon recipients are being blocked by the anti-spam system. I have copied a sample failure message below. I have submitted whitelist requests several times, but get automated messages in return saying the IP is dynamically assigned (see below). Our IP address is static, not dynamically assigned. No spam is going out from the system, and we are not on any of the blacklists. Our emails to [email protected] and [email protected] are also being blocked, so I have found nowhere else to turn for assistance.
    Can you please help or assign an agent to help us in this matter? We have many customers who are not receiving their online purchases or responses to their requests for assistance from us because Verizon is blocking all emails to them from our servers. We certainly don't want to have to post to our online store that we cannot sell to or assist anyone with a Verizon email address.
    The mail server in question is: *******
    IP address: ******
    Your help would be greatly appreciated.
    Thank you,
    TraciG
    MailEnable: Message Delivery Failure.
    Reason: ME-E0193: [629A7226243B4A9D90F818B13EEF69C2.MAI] Message Delivery Failure.
    Your message addressed to the target domain (verizon.net) could not be delivered because the mail server responsible for this domain returned a permanent error.
    The server returned:
    571 Email from ****** is currently blocked by Verizon Online's anti-spam system. The email sender or Email Service Provider may visit http://www.verizon.net/whitelist and request removal of the block. 141223
    After investigation, Verizon Online Security has determined that e-mail from your IP address will not be allowed access to the Verizon Online e-mail domain due to one or more of the following reasons:
    Your IP has been blocked because of spam issues or because your ISP indicates that it is dynamically assigned
    Once you have addressed any security-related issues on your network, you should  contact Verizon Online Security via this form. At that time, we will work with you to restore normal e-mail traffic or to take other action as we deem appropriate.
    Sincerely,
    Verizon Online Security
    http://www2.verizon.net/policies
    [email protected]
    Solved!
    Go to Solution.

    Hi TraciG,
    Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

  • I created my Apple ID in Ireland, but would now like to switch to a German Apple ID, keeping the same email address. How do I delete my old Irish Apple ID, so I can create a new German one with the same email?

    I created my Apple ID in Ireland, but would now like to switch to a German Apple ID, keeping the same email address. How do I delete my old Irish Apple ID, so I can create a new German one with the same email?

    Welcome to the Apple Community.
    Click on your account name in the top right corner of the iTunes store in the iTunes application on your computer, enter your password and click the "view account" button. Navigate to the Apple ID summary where you have the option to "change country or region".
    In order to change your location, you will need a credit card registered to an address in the location you are trying to change to.
    You cannot change your location if you have credit on your account, if you are unable to spend your credit and leave a balance of zero, contact Apple, which you can do through iTunes Store Support.

  • How can you keep a BT email address/account active...

    Hi
    I may potentially be heading into a situation shortly where I will be moving out of my rented accomodation and lodging somewhere while a house purchase goes through.
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    Hi at_the_sea,
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    Chris.
    BT Moderator Team.
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Facetime keeps waiting for email address verification

    After ios 8 update , my facetime and imessage keeps waiting for email address verification

    Hi tjoen_tjoen,
    Welcome to the Apple Support Communities!
    I understand that it can be very frustrating when your FaceTime and iMessage aren’t activating as expected. There is a great with steps that will help you resolve this. Please use the linked article below as a resource.
    iOS: Troubleshooting FaceTime and iMessage activation
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  • Mozilla keeps putting my email address in lowercase

    mozilla keeps putting my email address in lowercase when i need first letter capitalised

    Do you mean your name in a login form?
    Make sure that you haven't saved multiple (uppercase, lowercase) versions of that name and password.
    Remove saved Password(s):
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    If you want to remove saved form data from a drop down list then use these steps:
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  • Why does my Verizon email address book use 'Nickname' as key sorting field ?

    I'm a new Verizon email user and have just created my Verizon email address book from my Microsoft Office Outlook  (not Outlook Express) Contacts file, using the TrueAssistant application that Verizon provides for folks moving to Verizon from another email ISP. Earlier, a  Verizon Tech Support chat-line staffer assured me  it was NOT possible to move my email contacts from Office to the Verizon address book; I guess he wasn't familiar with TrueAssistant.   :-( 
    The conversion seemed to go over fine, but when I then looked at my newly-created Verizon address book,  in every case  the last name of each contact was stored in the 'Nickname' field , and the first name was completely missing.  When I manually replaced some of the first names in their proper fields and removed the nicknames, the application didn't know what to do with the contact.
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    Shaynemdank
    Solved!
    Go to Solution.

    I've never used the TrueSwitch software, but I've never had to. You can export your contacts from Outlook, Outlook Express, etc. into a .csv file and import them directly to your verizon.net account. If you log into your verizon.net account and go to your contacts list there's an Import Contacts button.
    If you need any assistance with that process let me know, I can try to provide a step-by-step for your client.
    As for sorting by name, this functionality does not appear to be available in the "Basic Interface" of Verizon's webmail. Switching to the "Rich Interface" causes the name to be displayed in a Last, First format and sorting by name is an option.
    Hope this helps!
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
    "All knowledge is worth having."

  • Important Changes to your Verizon Email Account

    I just received this in my inbox and not sure if it legit or not, please advise. I havenot accessed any of the links yet.
    Thanks
    Dear Verizon Internet Customer,
    At Verizon, we continue our efforts to enhance your online experience as well as ensure ongoing security for our Internet customers. As a result, Verizon Online has modified the way email is handled when sent or received through an email application other than MyVerizon.
    If you only use MyVerizon to access your email account, no action is required and you may disregard this email. If you do, however, use other applications to access your Verizon email, such as Outlook Express®, you will need to modify your email settings to take advantage of enhanced security we now offer.
    In order to make these modifications, please visit http://verizon.com/emailsettings for information about the email settings you need to update. Additional information may also be available by going to our online forum at http://forums.verizon.com/.
    Thanks for being a valued Verizon Online customer and we encourage you to act now to ensure your email account has the proper settings on a going-forward basis.
    Sincerely,
    Verizon Online

    Its legit, Lots of talk about it.  However just in case someone is faking copies of the real message, don't click on the links.  Instead type in the verizon addresses mentioned.  Another board member, Justin, has also posted some nice examples of how to configure several of the popular emails clients.
    I, for one, configured my email for my machines as soon as someone posted that Verizon was enabling SSL many months ago.  Really important on laptops where you connect through other, often unsecured, networks.

  • Why can't you use your iCloud email address for your Apple ID?

    Why can't an iCloud.com email address be used to create an Apple ID?  Is iCloud email not to be used as a primary email?

    You can if you create an new Apple ID at the time you create the iCloud account, and choose to create a new @icloud.com email address as your primary email address when creating the ID.  See Imp68's post here for an example of how you would do this on a Mac: https://discussions.apple.com/message/22283348#22283348.
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  • HT4847 You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up st

    You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up storage space or buy more storage. I have 20GB remaining.  WHat is the issue here?

    Today I received the same message but have 4.6gb available from a total of 5.0gb. I also received the same message when i first set up my icloud account and icloud was virtually empty. Unfortunately the only way i can see to contact apple is to pay for a telephone call. If anyone knows what is going on i would appreciate knowing.

  • I am using a verizon email address and microsoft office for mac outlook program to manage my emails.   Does any one know if  the apple outlook version offers the ability to save emails as a pdf so that I can save it to my hard drive and how to access?

    I am using a verizon email address and microsoft office for mac outlook program to manage my emails.   Does any one know if  the apple outlook version offers the ability to save emails as a pdf so that I can save it to my hard drive and how to access?

    This is the Microsoft forum site that parallels what Apple has:
    Office for Mac forums
    It's not uncommon for MS employees who work with the Mac side of the business to help there. All in all a useful resource for Office:Mac

  • You cannot change your iCloud email address after creating it

    i wanted to sync mail and notes running ML. i sign in with [email protected], when i select either mail or notes it says choose an icould email address
    you cannot change your icloud email address after creating it.  i tired on www.icloud.com as well.
    i can sign in with [email protected] and xxx@[email protected] both account, but i cant use mail nor notes.

    after i select mail and notes, it shows the window below

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