Keeps asking for serial number since upgrading

Just took the plunge and despite some dodgy reviews, I upgraded elements via a disc install. Now each time I open it, it asks for serial number and assumes I am still on trial. This despite my account showing it is registered. Also it has up graded and not brought any plug ins with it to the newer versions.
Think I will just stick to Lightroom completely and write this version off.
Any advice on sorting this buggy upgrade out?

Try Shikha's solution from this thread:
Elements 12 - not working

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Logic keeps asking for serial number after upgrade to 9.1.3

I know this has been asked before, but I'm wondering if there is a solution other than erasing my hard drive etc. I had to do a re-install of my system 10.5.8 and I upgraded to 9.1.3 and now Logic keeps asking for serial number after every shut down (not if I only quit). any ideas?
Thanks!

Thanks for your response. I had already re-installed my OS because computer wouldn't boot up. I had downloaded Onyx and run it which I think was the start of my problems including the missing serial number - so it was looking for serial number even before my upgrade to 9.1.3. I could not find anything called a reg keyfile in either my user or startup disk /Library/Preferences/. When I put in my serial number, I can boot and quit as many times as I want until I shut down.
Here are the 3 console messages that appear when I try to boot up and they are the same that come up after shutting down or on a launch which does NOT ask for serial number:
1/4/11 11:31:35 AM Console[149] Can't open input server /Library/InputManagers/LCC Scroll Enhancer Loader
1/4/11 11:31:52 AM Logic Pro[150] Can't open input server /Library/InputManagers/LCC Scroll Enhancer Loader
1/4/11 11:31:52 AM [0x0-0x1b01b].com.apple.logic.pro[150] ECMemReserve: allocating in MainStage mode
Any help is greatly appreciated!!!

Photoshop CC keep asking for Serial Number

Photoshop CC keep asking for Serial Number. Adobe has charged my credit card 5x since June, but my Photoshop CC still doesn't work.

This is also happening to me.
I've been a subscriber for the last year and a bit.
I've moved to a new computer at home and since then I've been getting this prompt even though I'm signed in, everytime I've opened photoshop. Now the trial has expired and I'm cut off from using it.
This is total BS.
I've spent the last 2.5 hours going thru every adobe support doc they've posted. Nothing works. Two hour wait on the phone, 2.5 hour wait to chat (if I'm lucky and the window manages to stay open).
Oh hey, I can see my breach notification from here too!
You are on thin ice with me Adobe.

ARD asking for Serial Number after Upgrade to OSX 10.9 and ARD 3.7?

Hello All,
I bought ARD 3.6.1 back in 2012 from MAC Store. Yesterday, I decided to upgrade to OSX Mavericks and the upgrade forced ARD to update to 3.7 from 3.6.1 and now ARD is asking for serial number... Never had a Serial Number since I bought it from Mac Store. Anyone with same problem?
Many Thanks in Advance!
App Store Update says I have 3.7 already installed.

Not sure how that would happen but you should be able to revert to the Mac App Store version with the following steps:
1. Launch the App Store app
2. Go to the Purchases secton and verify that Apple Remote Desktop is showing in your list
3. Assuming it's in your list, delete Remote Desktop.app from /Applications
4. Verify that Remote Desktop.app is not installed on any other mounted volumes using Spotlight
5. If it is installed then either unmount those volumes or delete the app from those other locations
6. Go back to the Purchases section of the App Store app
7. If Apple Remote Desktop is shown as "Installed" then select "Reload Page" from the "Store" menu
8. The entry for Apple Remote Desktop should now give you the option to "Install"
9. Click "Install"
After installation you should have the correct Mac App Store version that does not prompt for a serial number.

Lightroom (Cloud version) keeps asking for serial number. [was: HELP!]

I purchased the creative cloud photography plan. I downloaded creative cloud and tried to start using lightroom but it keeps asking for a serial number and I dont have one I bought it all online and it wont let me use lightroom help!

Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Mac OSX Photoshop CS6 keep asking for serial number

Hi, I don't know why, but since few days ago, my photoshop CS6 started to pop up with the trial message and ask me to enter serial number. However, I'm on a one year subscription for photoshop CS6 only, there is no serial number.
I opened the software, and choosed "lincese this software" and then signed in with my adobe ID. After that, the message ask me for serial number. This didn't happen before.
My systme is :
Now it says I only have one day for the trial. Please help me to resolve this.
Thanks
Eric

@CKPAD.co - The Adobe ID you are using to post here has never signed up for the Creative Cloud, not even a free/trial account. Are you using a different Adobe ID for a Creative Cloud subscription? If not this would be the correct behavior. The 30 day trial ends and you can either puchase a perpetual license (serial number) or a Creative Cloud subscription.
Feel free to follow up with me by email at [email protected] since I do not want you share private information like your email address in public forum.

Adobe Application Manager Keeps Asking For Serial Number

I bought CS6 Design Standard a few days ago, and although I have already validated the software, these last couple of days every time I open Photoshop, Adobe Application Manager thinks I am using a trial version and asks me to choose between continuing this trial and licensing the software. After I enter my serial number everything works fine but it is a nuissance to be entering the serial all the time. I never even had a CS6 trial installed on this computer before. Is there a way around this? Is this happening because of my firewall settings? Any help is appreciated. Thanks.

Hello there,
Rather than starting a new thread, I prefer to pile up on this one.
I have the same problem. Quite regularly, Adobe Application Manager (AAM) ask me if I want ot carry onthe trial or enter a license. I entered my license so often that I know it by heart now.
I'm under OSX 10.6.8 (iMac desktop), French language (same for CS6 standard).
I have only one user, and it is an "administrator".
Rather than asking about privileges, what are the files this application manager need access to? Where are they located? Which file? Who should be the owner and what should the permission be on those files? Would a "Repair permission" fix this for these application files (i.e. non system files)?
Thanks in advance for any help.
Pierre
PS: The same CS6 is installed on a laptop under 10.8.2 (with same serial). I use it rarely. But there it does not seem to have the same issue. So far, AAM did not ask for serial again and keep updating happily.

CS6 for iMAC keep asking for serial number nearly everyday

Hello,
There is an iMAC (OSX 10.10) in my company which was purchased 2 years ago with CS6 Design Standard installed.
There was no problem at all after the purchase.
However recently, CS6 keep asking the user to type the serial number nearly everyday(see attached image); the software can be used normally once the serial number is entered.
The user is a general user without admin privilege. Anyway I have tried to closed all adobe products, login with admin account and enter the correct serial number, it works as usual; however after one or two days CS6 still asking for serial again... so I guess this problem shall not related to user account privilege.
I believe my serial key is a volume license key.
Any suggestion? Thanks.

Fix the permissions on the relevant Library folders.
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App keeps asking for serial number (which I don't have)

I've downloaded my app (Audition) that my company already purchased for me. The app keeps asking for my serial number (which I don't have). When I'm logged into Creative Cloud, Audition appears in my account. What gives?

Hi Ratandeep Arora
I followed the instructions, made the changes suggested, and it's still asking me for a serial number.
I can't use my app that we paid for. Very frustrating.
Zack

Homesite keeps asking for serial number

My Homesite 5.5 was working fine until a few weeks ago. Now it continually asks for the serial number whenever I log in. Even when providing it, the serial number screen will keep flashing until I cancel out. Only after I provide the serial information (after canceling out) will the program open. I am on Windows 7. I wonder if one of their goofy upgrades has ruined my beloved program?

Just started having this problem myself.
I am thoroughly disgusted that Adobe has removed this wonderful little program from the update and support list. I refuse to EVER use Dreamweaver. If I wanted a program that bloated my code, inserted useless stuff without my knowledge, I'd use FrontPage. Looks like I'll have to be trying out other programs. This is really too bad. It's a nice program.

CS5.5 Keeps asking for serial number!

Hi,
I have had 5.5 installed since it came out. I returned from a week away and it instantly promped me for a serial number which i provided. It accepted it but now keeps prompting me for it over and oevr again without letting me in to any of the programs! It is happy with the serial number provided (green tick) but then keeps asking me over and over for it. It's driving me insane! Can anyone help?
I have tried ininstalling it and installing it again by way.
Thanks,
Sam

I would call Adobe Customer Support. We are volunteers here and can't help with serial number issues.

Photoshop keeps asking for Serial Number ( I already purchased it online)

Hi,
I bought the Photoshop app through the Adobe website for a yearly commitment as student. I downloaded Photoshop from creative cloud, then I try to open Photoshop, it asks me to sign in, I sign in then it asks whether I want to start a Trial or License This Software. Where in the world can I get the serial(license) number from?No one has provided me with one and I never got any confirmation e-mail that supposedly has the serial number. This is really making me angry because I really need photoshop for my class because I have homework that is going to be way over due if I do not get photoshop up and running by morning. I keep trying to contact someone through a live rep but NO ONE is giving me straight answers! please anyone help!
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Katie

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Aperture 3 keeps asking for serial number

I had a new motherboard installed recently, and now Aperture asks for my serial number everytime I open it. I have to type it before I can use it, and when I quit and start it up again, it asks again. Does anybody know what's wrong?

In OS Lion your Libraries are hidden by default.
To make them visible open the Terminal .app (the Terminal.app is located in Applications -> Utilities)
and type
sudo chflags nohidden /Library; open Library
to make the SystemLibrary visible and to open it in the Finder .
The prefix "sudo" ensures that you perform this command as administrator. You will be prompted for your admin password. If you prefer to keep your System Library hidden, open it from the Finder -> Go menu,
When in Finder, select Go -> Go To Folder and enter: /Library , press "return"
In the Finder window that opens navigate to the "Application Support" folder, then "ProApps".
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Regards
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open the Terminal .app
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Final Cut Studio Keeps Asking For Serial Number

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Go to the following location: Macintosh HD/Library/Application Support/Pro Apps.
Delete the file Final Cut Studio System ID.
The next tme you launch one of the apps it will ask for your serial number - hopefully for the last time.
If it happens again, something is causing that file to be corrupted, probably by writing its own data there.
Try the above anyway, it might just stick this time.
E: Pat got in first....

CS6 components keep asking for serial number

I have a non-cloud CS6 Master collection. From time to time when I launch one of the components, Photoshop, Premiere, Encore, Illustrator, etc. I get a dialog: "Your trial is about to expire, Licence this software". After I enter the serial number the component launches and works fine. Then for a few days CS6 components launch fine and then the same poblem happens again. I have already entered my serial number over dozen times and it is still hapening. This is quite annoying.
I saw other people asking similar questions on the Forum but have not seen a solution. Does anyone fom Adobe monitor this Forum and can tell us what's going on?
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Fix the permissions on the relevant Library folders.
Sign in, activation, or connection errors | CS5.5 and later
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Keeps asking for serial number since upgrading

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