Keeps asking for serial numbers after I joined Creative Cloud for students

I changed the language in creative cloud to English but nothing has changed.
I'm still using trials and whenever I log in, it keeps asking me to type in serial numbers.
What's the problem?

Cloud forum http://forums.adobe.com/community/creative_cloud/?view=discussions
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
-has a link about why you are prompted to enter a serial number

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