Keeps asking me to 'please contact iTunes support to complete this transaction' when i try verifying my billing account.
okay, i've tried changing my password, i've checked in with my bank on my credit card, but still nothing. It keeps saying to "contact iTunes support to complete this transaction" every time i try verifying my billing account. Any Help or ideas??
I even tried putting 'none' on the payment method, but it still says the same thing.
What does iTunes asy after you contact them?
Apple - Support - iTunes - Contact Us
Similar Messages
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Why do I get this message "please contact iTunes support to complete this transaction" when I try to gift "Oxford Advanced Learners Dictionary" app?
I have been getting the same message as well on any transactions I have tried to place. I attempted to contact iTunes support, but was only allowed to leave an email regarding this problem. I will keep you posted if I hear anything.
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why do i keep getting the message "Please contact iTunes support to complete this transaction."? Oh, and I would love to contact support but they are never open for business when this happens to me so I was hoping someone knew what the heck was going on. I love my ipad and hate that I can't get the in app purchases that I need in order to advance to the next level to buy if I don't want to start the whole game again!! Please help. Let me know what you did to bypass this or get an itunes associate on the phone or what ever so I can solve this NOW!?
You can contact iTunes support via email via this page and ask them why you are getting the message and how to resolve it (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Error message "Please contact iTune support to complete this transaction" when I was trying to purchase an app????
Help!! Any one experience this issue???
iTune support, "You are violating the iTunes Store Terms and Conditions specifically, however we're unable to speculate. You are not authorized to purchase from the US iTunes Store. From here please continue to review the terms and conditions in detail for further information."
Do you guys even read the "Terms and Conditions" ? There are thousands of words. who know what term I am violating. It works fine before 12/01/2012...I bet they don't even know what caused this problem...They keep asking me to read it without solving the problem..."Dose that just happen after December 2012??"
No. It has always been that way.
"So people who live in USA and while travel to other country are not allowed to buy anything? "
Correct.
"how about people who work oversea for long term?"
They would need an itunes account based in the country in which they live.
"The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
It is the same for all countries itunes stores. -
Error "Please contact itunes support to complete this transaction" when in-app purchases
Dear Sirs,
As frequent customer buying iTunes Gift Card, I would appreciate your kind clarification on below points, for my best reference:
- I'm using Apple ID Canada and playing a game (i.e. Clash of Clans from http://www.supercell.net) which identifies each game account by their GameCenter account. Hence in case of using only this Apple ID, for how many account game I can buy in-app purchases?
http://itunes.apple.com/ca/app/clash-of-clans/id529479190?mt=8
- I use my Apple ID buy gem ( intem of this game ) for 2 anccout game ( 2 iDevices) , but now I can't buy more Error "Please contact itunes support to complete this transaction" .How I can fix it ?
For ex: My Apple ID is [email protected] and share to a friend. Both of us log to this Apple ID "[email protected]" to download a game on 02 different iDevices namely "acc1" and "acc2". Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
Looking forward to hearing from you soon.
Thanks and Regards,noobdoon wrote:
... "Please contact itunes support to complete this transaction" .How I can fix it ?
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us
noobdoon wrote:
... Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
See Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs. -
I can create apple ID in mozilla firefox.
But I can't sign in on itune.
After I fill up all with without using credit card, it appears this sentence "please contact itune support to complete this transaction."
I use both mac book pro & sony vaio.
Like this appears on both pc.
How do I slove this problem?.Click here and request assistance.
(68959) -
Error Message: Please Contact iTunes Support to complete this transaction.
I am trying to buy Fanta Points in a game called Fantasica, however, when I try to make a purchase, after I am prompted to give my Apple ID and password, it gives the message, "Please contact iTunes Support to complete this transaction." I don't understand why I get this message, because I am able to make one purchase, but when I try to make another, that is when I'm prompted and am no longer able to make any purchases for several days. Is there any way to fix this without me having to pay the $20 cost of calling iTunes support?
i want to change my billing credit card same as other i received
Error Message: Please Contact iTunes Support to complete this transaction.
i'll try to do as Roshanalex guide, but still i have the same problem... -
TS1424 I keep getting this error: Please contact iTunes support to complete this transaction.
We have changed the CC on file recntly. I have verified that the info is correct, the balance is fine CVV is correct. I even purchased gift card through iTunes and entered it. It shouws the $20 for the GC but still gives the erro when I attempt to buy anything (Please contact iTunes support to complete this transaction.)
Click support at the top of the forum and then contact us on the page that opens.
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Hi,i'm Mizanur Rahman,i want to buy poker chips from my iTunes account, but not do this when i want to buy that say "please contact iTunes support ti complete this transaction" for what is this i dunt understand this.plz solv this probleams.but i parseas software from this account.so why not parseas poker chips? i have lote of blance in my account.so plz plz solve this provleams.
<Personal Information Edited by Host>These are user-to-user forums, you are not talking to Apple here and they don't monitor these forums (I've asked the hosts to remove your email address from your post).
You can contact iTunes support here and ask why you are getting the message and how to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
HT1725 Please contact iTunes support to complete this transaction
I am trying to make a purchase for a game I am playing on my iPhone 5. yet for some reason I keep getting "please contact iTunes support to complete this transaction". Afterward I get and error message "cannot connect to iTunes store".
Facts.
1. I can indeed connect to the iTunes store and make purchases for music, videos, ringtones ect... I have records to prove this.
2. I was able to make purchases for this game on Monday. This issue started yesterday and is still persisting today.
3. I know my account has not been flagged, and my credit card is valid.
4. I have gone through the entire support site looking for a solution to this this problem. I have not been able to find one.
5. I have updated my iTunes profile (changed password, ect...). This has not worked.
Can some one please help me. I am at my wits end, and I am in desparte need for help.You are almost there, but took a wrong turn here.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
hi, everyone i have a qustion about why i cant use the itunes card to transfer the game currency ? also when i start to transfer it this message" please contact itunes support to complete this transaction" suddenly comes.anyone know how to fix it ?
You will need to contact iTunes support to ask why it's appearing and how to resolve it, which you can do via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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What happend to my payment account It say "Payment Method Please contact iTunes support to complete this transaction."
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know the actual reason) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
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When I afford an in-app purchase for a game.It`s always show me " please contact itunes support to complete this transaction"
These are user-to-user forums, you can contact iTunes support via this page and ask why you are getting the message and how to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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when i purchase with visa card it tell me please contact itunes support to complete this transaction please help me
Many people are having this same problem. I myself was in touch with iTunes for over a week as well as with my bank (Capital One in this case). For Some reason iTunes has put your debit/credit cards into a "fraud mode". According to my bank representative people have been calling in for about 2 weeks about this, so you and I are not alone at all about this. For me I was able to buy anything as long as it was under $10.00, but anything above gave me the errors you are having. You need to contact your debit/credit card customer service numbers and first make sure that there is no "block" or "cap" on them for iTunes. Then ask them why it is being declined. They may ask you to verrify the city and or state which the iTunes store billing you is in, TELL THEM "CALIFORNIA". Then once you have done everything with the bank you need to contact iTunes Store which is only possible with email (or so Apple has told me), and have them reset the billing and and address information for your account. They will email you back saying that in 30 min...blah blah blah... Basically once they have responded log off from the iTunes store on every single apple device you have: iPhone, iPad, Apple TV, iTunes on your computers, all of them! Then log back in through your COMPUTER and enter all of your information again. This should sove your problem completely. It worked for me.... Good Luck!
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HT1918 getting error message as "Please contact iTunes Support to complete this transaction".
why my device say as "Please contact iTunes Support to complete this transaction".?
Click here and request assistance.
(73649)
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