Keeps asking to buy product

I paid for a student account two months ago and the payment has gone out twice already but my application manager keeps saying i need to buy the product... what's wrong..? Also, it keeps asking for a serial number and online it says the student versions don't have serial numbers.

Make sure you using correct email address
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If your products still asking for serial number, then check your hosts file entries once
Sign in, activation, or connection errors | CS5.5 and later

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Hi, Trex8.
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iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
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Serial number not accepted - Aperture keeps asking me to buy or authorize

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pcasebow wrote:
I've had Aperture installed and working well on a Macbook Pro since January 09 and today it seems to have reverted to a trial version and says my trial has expired. I've tried to re-enter the serial number but no success, indeed the trial shows the serial number.
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OH MAN! I had the same problem for so long! I was trying to get as much information and try as many different ways as possible. None worked for me and I am guessing none worked for you either. I will try and help you out! I hope this works for you!!!
Click on your Apple ID > Type in your password > Scroll down to Purchase History > Click on it > If your account has red numbers higlighting a balance. You need to pay that first. Then you are hopefully free of that stupid security code crap! I hope this helped you!

Keeps asking to buy product

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