Keeps asking to register ipods

Question

when plugging both of my mother's shuffle and ipod video into her PC, a window asking to register and create an appleID opens. The options are create, register later, and never register. It won't go away. The only option that works is the create and you have to go thru the process. The final parts of it afer creating your ID is to add a credit card. She doesn't want to do this.
How do I get it to accept Never Register. She doesn't plan on buying any itunes music and itunes won' display her ipod contents.
Thanks,
Jerold

Answer 1

Jerold -- I am having the exact same problem as you are w/the register screens. I cannot fathom why everyone keeps saying to change the screen resolution. It isn't that things cannot be seen but rather that the whole registration page/pages are caught in some kind of a loop. Changing screen size does diddly squat. I realize that changing screen resolution may fix some problems, but not this one.
I ended up emailing the Apple Store because it was the only email address I had encountered after many times posing this question and receiving no answer. Here is the reply the person from the itunes store sent me. I kind of figured they would say to update but . . . since my daughter updated her new windows/Vista laptop she is unable to sync. She hasn't updated to 7.7.1 yet because she can at least manage her ipod manually. I'm contimplating upgrading to an older version - maybe 7.6.2 - but can't seem to find any answers as to whether this is a relatively 'bug-free' version. Apple -- oy! Hey, at least I got an answer and I didn't even have to pay for it!
"Dear XXX I'm sorry to hear you cannot get the iPod registration page off your
screen. I know this must be very frustrating and I will do everything I
can to help.
I recommend that you attempt to resolve this issue by uninstalling
iTunes and QuickTime, and then reinstalling the latest version of each. I
know you are reluctant to upgrade to the latest version, but any issues
with this software have been experienced by a very small number of
customers and is generally related to other third party software (such as
firewalls) that attempt to block the iTunes Store.
To upgrade, first ensure that you are logged in to an Administrator
user account on your computer, then follow the instructions in these
articles:
How to uninstall QuickTime on a Windows PC
http://www.info.apple.com/kbnum/n60342
Removing iTunes For Windows
http://www.info.apple.com/kbnum/n93698
Note: Titles you purchased from the iTunes Store or imported from CDs
are saved in your iTunes folder by default and are not deleted by
uninstalling iTunes.
If you have difficulty removing iTunes, you may find this helpful:
Microsoft's Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?kbid=290301
After successfully uninstalling iTunes and QuickTime, install the
latest version of iTunes for Windows, which comes with QuickTime:
http://www.apple.com/itunes/download
I hope that this information will help to resolve the issue. In the
event that it does not, and if you would like to talk to someone who is
better qualified on technical matters, please call Apple Technical
Support. There may be a fee associated with the resolution of this error over
the phone, however, any fees will be explained in detail up front
should any occur.
I am referring you to Apple Technical Support because the iTunes Store
Support Team provides non-technical assistance via email regarding
billing, accounts, downloading content from the iTunes Store and the items
available for purchase. Therefore, I'd like you to have this resolved
by directing you to the best qualified team who can assist you.
To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html
If you have any other questions, please do not hesitate to reply to
this message and I will assist you promptly.
Sincerely,
Megan
iTunes Store Customer Support
Please Note: I work Sunday-Thursday, 12-9 p.m. (CST)
Thank you for allowing me the opportunity to assist you. You may
receive an AppleCare survey email; any feedback you provide would be greatly
appreciated."