Keeps coming up with "What's New" page everytime I open Firefox.

Everytime I open Firefox (5) it keeps checking whether my add-ons would work with it and then opens the "What's New" page. It's starting to get really irritating.
Is there a way to stop it from doing this?

I suspect a bad add-on. Since add-ons often are installed externally to Firefox, I suggest starting here:
Open the Windows '''Control Panel''', Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
Then, in Firefox, open the '''Add-ons page''' using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Finally, you can "mop up" remaining issues with the scanning/cleaning tools suggested in this support article: [[Troubleshoot Firefox issues caused by malware]].
Does that clear it up?

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How do I prevent privacy message from coming into my home page everytime I open Firefox?

How do I prevent Privacy message popping up in home page every time I open Firefox?

Try ''Firefox button > Options > Options (or Tools > Options) > Advanced > General > '''un-check''' "Submit performance data"''
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary to avoid security/stability issues with the Plugins:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash (Adobe Flash or Flash)''''': [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

TS1398 After downloading iOS 6 my iPhone 4S won't connect to my Wi-Fi? It keeps coming up with a log in page?

I want to connect to my wi-Fi, but now I can't! Help!!!

Hi dontloseimagination,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes, try these steps on your Mac or PC first:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
You may also find the steps in this article helpful:
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Best,
Jeremy

I just got a new computer with Win 8.1 and everytime I open firefox I get dozens of popup windows.

I turned this popup option off in the options. Why is this happening? They are all over the screen, some little popup windows and other are full size Firefox. It's driving me nuts. It doesn't happen when I use Chrome. But I don't like Chrome. I'm on Firefox 31.0

I suspect a bad add-on. Since add-ons often are installed externally to Firefox, I suggest starting here:
Open the Windows '''Control Panel''', Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
Then, in Firefox, open the '''Add-ons page''' using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Finally, you can "mop up" remaining issues with the scanning/cleaning tools suggested in this support article: [[Troubleshoot Firefox issues caused by malware]].
Does that clear it up?

I am trying to set up my new iphone 4s, but when i try to log into itunes it keeps coming up with server error. What do i do?

I am trying to set up my new iphone 4s, but when i try to log into itunes it keeps coming up with server error. What do i do?
<Edited by host>

Some free advice. If your son is 8 years old, put him on your account, and set parental controls so that he cannot accidentally run up giant charges within the games.
If your son is 25 years old, get him his own AppleID and make him responsible for his own bills.
In between ... use your judgement.

TS3212 im trying to install iTunes on my new hp com and it keeps coming up with error code HRESULT:0x80070BC9 what do i do?

im trying to install iTunes on my new hp com and it keeps coming up with error code HRESULT:0x80070BC9 what do i do?

HRESULT: 0x80070BC9
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80070BC9, or some other number? (If they're another number, what number are you getting?)

I have changed my Apple ID from an old email to a new one. But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one?

I have changed my Apple ID from an old email to a new one. But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one? Its on my Ipad and iphone 5, please help as its doing my head it

How do you update it? Basically what has happened my password was disabled for "security reasons" on sunday (21/10/12), so i tried to reset it, but for some reason i couldnt get into my old email (probably because i havent used it for 2 years), so i read on here i could swap it to a new email that i currently use (which is what i have done) ive swapped everythin over to it (facetime, iCloud etc) but keeps coming up with old email and asking for password

TS3694 what is error code 1015 trying to restore but keeps coming up with this code

what is error code 1015 trying to restore phone keeps saying in recovery but keeps coming up with this error code help please

Are you trying to downgrade your iPhone?
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
(from iTunes: Specific update-and-restore error messages and advanced troubleshooting)
If not, try to move or delete the IPSW file and let iTunes download it again.
Rename, move, or delete the iOS software file (.ipsw)
iTunes uses "ipsw" files to restore your device. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Mac OS X
iPhone
~/Library/iTunes/iPhone Software Updates
iPad
~/Library/iTunes/iPad Software Updates
iPod touch
~/Library/iTunes/iPod Software Updates
Note: The tilde "~" represents your Home directory.
Windows XP
iPhone
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
iPad
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPad Software Updates
iPod touch
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates
Note: To quickly access the Application Data folder, click Start, and then choose Run. Type %appdata% and click OK.
Windows 7 and Vista
iPhone
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
iPad
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
iPod touch
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
Note: To quickly access the AppData folder, click Start, and then in the search bar type %appdata% and press the Return key.

My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it.

My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it?

I am getting the same error message. Have you figured it out?

Was trying to install windows 8.1 but didn't install bootcamp first. Am in a loop. Keep coming back to the windows setup page. What to do?

Was trying to install windows 8.1 but didn't install bootcamp first. Am in a loop. Keep coming back to the windows setup page. What to do?

Please reset NVRAM - Startup key combinations for Intel-based Macs - Apple Support and OS X Mavericks: Reset your computer’s PRAM. You have Bootcamp settings in the nvram that are causing problems.

I am trying to sync my new MacBook Air iCal with my iMac calendar. I can get it to sync if my iMac is set to MobileMe calendar, but I cannot get rid of iCal which keeps coming up with an error message.

I am trying to sync my new MacBook Air iCal with my iMac calendar. It will synce with MobileMe calendar on the iMac, but I can't get rid of iCal on the iMac and this one keeps coming up with an error message.

About the only thing you can try is using the Online Internet Recovery system to reinstall Lion on your Mac over the top of the current install. that will reset all system files and should not touch your personal files or the apps you have installed.
Or iof you have a recent Time Machine backup use that to restore your Mac to that point in time.

I am trying to redeem my iTunes account with a gift card and it keeps coming up with "the Gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes customer support for assistance" what does this mean?

I am trying to redeem my iTunes account with a gift card and it keeps coming up with "the Gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes customer support for assistance" what does this mean?

It all comes down to contact iTunes customer support for assistance.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

When opening, firefox keeps checking if my extensions work in new verision, and shows me what's new page.

As the title says, every time I start Firefox, it thinks that the update is new. Checks extensions and shows what's new page.

Did you try to delete the prefs.js file and a possible user.js file?
It is also possible that there is a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

I installed Firefox 29.01 but two pages keep popping up, my home page and the what's new in Firefox page. How do I stop the What's New page from popping up?

I installed Firefox 29.01 but every time I open it my home opens and so does the What's new in Firefox page. I want to disable the What's New page and only want the home page to open up but everytime I start Firefox both pages open up.

hello, this might happen when firefox is not able to properly save preferences in its profile folder. please try this: Click the menu button [[Image:New Fx Menu]] and then click help [[Image:Help-29]] > troubleshooting information > profile folder - "show folder". then a new window will open up. in this window look out for a file named '''user.js''' (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.
for more information and other steps please also see: [[How to fix preferences that won't save]]

My ipod won't sync. keeps coming up with error message saying ' itunes could not back up ipod because a session could not be started with the ipod' help?

My ipod won't sync to my itunes. Keeps coming up with the error message 'itunes can not back up the ipod because a session could not be started with the ipod? it has been coming up with this message for the lst 2 weeks now. Will let me charge it but won't let me sync anything. Really not sure what to do or where to start or anything!

Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
http://www.apple.com/itunes/
If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
You should be making backups of your content regularly, either through iTunes or via copying the iTunesFolder in your Music folder to a external drive.
Windows is notorious for having "other" issues that make it unstable, we as volunteers helping others can't always resolve those issues.

Keeps coming up with "What's New" page everytime I open Firefox.

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