Keeps defaulting to 4:3 and also unable to access cloud menu periodically

Just bought the LED TV 58L4300U, anytime I change inputs or go to different apps or menus, the pic size keeps changing back to 4:3, is there a way to set the default to full or any other setting? Also, sometimes I try to exit the cloud menu the smaller PIP stays in place and the rest of the screen is black, then once I am able to return to regular screen, there is no reaction when I press the home button to access the cloud menu and the only way to fix it is to reset everything, but I've done that 3 times and it's very cumbersome, any tips would be appreciated.

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- Peter

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