Keeps saying install failed "OS X could not be installed on your computer" and keeps telling me to restart... but it comes back to the same screen. please help!

Please help!! After installing OS X Maverick it told me to restart to fully update and now it keeps restarting and telling me that it has failed and to restart again, only to tell me again that it has failed and needs to restart. What should i do??

I went to the apple store and got my laptop looked over by a technician who then told me that the hard drive was broken, which was the reason why it was doing so. It's best to take it to the store and get a good decision on what's wrong with it and  get the solution. I hope  this helps.

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    when up grading I get the mesage Install failed OS X could not be installed on your computer and it will not go past the 17 min to go stage, any ideas please?

    Is your mac compatible with Mountain Lion? You can check the list of compatible machines here.

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    So my Macbook was bought last December 2012. It's specs should be able to run Mavericks.
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    .Impact wrote:
    Philly_Phan wrote:
    .Impact wrote:
    Philly_Phan wrote:
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    I have an External Hard Drive here but it's currently being used as storage space for some of my media. Is it possible to backup to a partition of an external hard drive?
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    Will try that once I get home from University later. Should I back up both OS X and Bootcamp into the hard drive or just one of them? Then reinstall Mountain Lion, then install Mavericks? Did I get that right?
    I don't see any reason why you need to reinstall Mountain Lion.  It's been a long time since I've done any partitioning but, if I remember correctly, you can enlarge the main partition provided that there is no data in the secondary (Boot Camp) partition.  If I'm correct, you'd need to first back up Boot Camp, then erase the original BC partition, then resize the partitions and finally load Mavericks.

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    Download & install iTunes again from here: http://www.apple.com/itunes/download/
    CG

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