Keeps telling me that I have an invalid Serial Number during update

Trying to update and download Acrobat 8.0 to 8.1.0 and keeps telling me have invalid serial number when software is active and working on my computer.

Assuming AA 8 is installed and working, you have to download the updates from ftp://ftp.adobe.com/pub/adobe/acrobat/win/.

Similar Messages

Reinstalling FCP7 in my new Macbook Pro Retina Display. I have my serial numbers back to FCP1. But it tells me that I have an invalid serial number. Why?

Reinstalling FCP in new Macbook Pro Retina from time machine backup. Have all serial numbers back to FCP1 but I am warned I have an invalid serial number. How can that be! I need to install and use this weekend.
Thank you in advance for the help.

How, exactly are you doing this?
When I restored my new computer from the time machine, the software was transfer to the new machine, in the past when double clicking the icon it would come up and ask for the serial numbers. This time was the same with the exception of:
I did not enter an invalid serial number, I tried all the numbers I have. But none of them worked.
I will try to install from discs.
Thanks for your help.

My adobe acrobat 7.0 professional keeps telling me that i have to activate - I cannot do this as the information to the web site does not work. please help

my adobe acrobat 7.0 professional keeps telling me that i have to activate - I cannot do this as the information to the web site does not work. please help

Activation no longer works. A replacement download and serial number are available Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

The app store keeps telling me that I have an update. This update is for 10.8.4. I have already installed this update. Thoughts?

The app store keeps telling me that I have an update. This update is for 10.8.4. I have already installed this update. Thoughts?

Read this whole message before doing anything.
Back up all data. Quit the App Store application if it’s running. Test after each of the following steps until the problem is resolved.
Step 1
Triple-click the line below on this page to select it:
/Library/Updates
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window should open with a folder selected. Move the contents of the selected folder to the Trash. You may be prompted for your administrator password.
Step 2
Do as in Step 1 with this line:
/Library/Preferences/com.apple.SoftwareUpdate.plist
If there's no change, quit the App Store and restore the file you moved from your backup, overwriting the one that may have been created in its place. Otherwise, recreate your settings in the Software Update preference pane.
Step 3
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (some may not exist):
Caches/com.apple.SoftwareUpdate
Preferences/com.apple.SoftwareUpdate.plist
Preferences/ByHost/com.apple.SoftwareUpdate.*.plist
Saved Application State/com.apple.SoftwareUpdate.savedState
Here, "*" stand for a long string of letters, numbers, and dashes.
Step 4
If you still have problems, quit the App Store again.
Triple-click anywhere in the line below on this page to select it:
open $TMPDIR../C
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). A folder should open. Inside that folder, there may be a subfolder with the name "com.apple.SoftwareUpdate". If so, delete it. You can then quit Terminal.

HT1420 It keeps telling me that I have more than 5 computers authorized, but I do not?

It keeps telling me that I have 5 computers authorized, but I do not have 5 computers.

Once you've authorized a computer it is authorized forever untill you "unauthorize" it. So if you have had a computer and gotten rid of it, or authorized a friends computer to use for awhile, or anything else then you've authorized computers up to your limit.
See http://support.apple.com/kb/HT1420

I have a Mobile banking app that keeps telling me that I have timed out do to inactivity. How can I fix this so I can use the app again?

I have a Mobile banking app that keeps telling me that I have timed out do to inactivity. How can I fix this so I can use the app again?

- double tap your home button
- swipe to the banking app you have then slide that app up to close it
- select the home screen window
Now try and open up your banking app.

My phone keeps telling me that i have so sim

my iphone keeps telling me that i have so sim

If it is in fact a CDMA iPhone as listed in your signature, there is no SIM slot.
If it is really a GSM iPhone, insert a SIM in the SIM slot.

Reinstalled photoshop elements 7 and it is saying i have an invalid serial number

I am trying to reinstall photoshop elements 7. I bought it and installed twice on my laptop. My laptop died and now I am trying to install on my new PC. It is telling me I have an invalid serial number. what can I do?

So I think this has been figured out. A very helpful person at Adobe assisted me via phone, and it looks like I need to install the Creative Cloud for desktop. She clearly stated the steps and it is going as described.
So, for anyone else who has a creative cloud app subscription (mine is a single-app membership for Illustrator), note that you need to have the Creative Cloud for desktop app installed to enter your serial number for another adobe product you have already installed. I had incorrectly downloaded and installed Illustrator without using the Creative Cloud app. However, the creative cloud app is now updating my version of CS 6 and should now sync with my SN for Illustrator.
Thanks again Larry and Monika.

I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestion

I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestions?

If you never bought the product then you cannot get the serial number.

On installation, PE7 tells me I have an invalid serial number

I installed it fine on my desktop, but when I try to install on my laptop it tells me my serial number is invalid. Called Adobe and they verified my S/N is a good number. Why is it doing this? My laptop is XP Pro, with SP3 installed. The laptop was reformatted and there is hardly anything installed at this point.
Has anyone else had this problem?
Thanks!!

Yes, at one point I did, but I've reformatted the computer since. The cd worked fine on installation on my desktop. But when I try to install the cd on my laptop it tells me I have an invalid serial number.
Julie

I have an invalid serial number problem

i have an invalid serial number problem

Please read this and proceed accordingly:
http://forums.adobe.com/docs/DOC-2325

Triying to update to itunes 10 it keeps telling me that i have invalid signature

trying to update to itunes 10 it keeps telling me that the signature is invalid

ok first u need to do uninstall the itunes properly and then restart the computer and go online on apple.com and install the newest version of itunes and enjoy
but restart the computer is compulsory

Firefox keeps telling me that I have an outdated Firefox, I keep downloading Firefox 4, but Firefox keeps repeating the outdated message. How do I activate Firefox 4?

I do not understand what more information you require. I have downloaded Firefox 4 four times, but Firefox keeps telling me that I am using an outdated Firefox!

Please do the following. 
#Go to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0.1] and download the installation file to your desktop. 
#Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (''don't checkmark the box''). 
#Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox 
#Finally run the installation file you downloaded to the desktop earlier. 
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation. 
After you complete the installation, please go to the [http://www.mozilla.com/en-US/plugincheck/ Plugins Check] page and update where necessary.

Compressor keeps telling me that I have to restart my cpu, or check installation setup.

Hi, Last year I did a movie from imovie and imported it directly to dvd studio pro, with no problems, that I can remember. I did a new movie this, and now, I'm having problems importing it. I was told to use the compressor, which I'm trying to do. Its telling me that I have to restart my computer, or check my installation process. Why does it keep telling me that. I remember using it before, with no problems. I need to import my imovie project to dvd studio pro, so I can finish my dvd.
Is there another alternative, if I can't get my compressor to work.
This is an emergency. Thank you

http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

How can Adobe Acrobat have an invalid serial number, but yet still be able to successfully install?

(with the invalid serial number causing it to not be able to be registered with Adobe Systems, Inc.)
Adobe Systems says the serial number is invalid, but the product successfully installed as normal with no errors.
If the serial number is invalid, shouldn't the installation have terminated and stated that the serial number is invalid?

Hi caseyclaassen,
Acrobat would continue the installation even without serial key but then it will be good only for 30 days.
After the trial poeriod is over, it will prompt you to enter a valid serial number to continue using it.
If you have purchased a valid serial number and still getiing this error, you might want to refer to the KB Doc : http://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html

Keeps telling me that I have an invalid Serial Number during update

Similar Messages

Maybe you are looking for