Kerberos/NTML No Longer Working

Ok, so apologies in advance - this is going to be a long one!
I came into work on Monday morning to get the "we can't get on to the server" from a couple of our Mac users. I didn't think much of it until I looked deeper into it. All the PC users were logged in fine (with Active Directory). None of the macs could get in. They would get the username and password dialog box and after they entered their correct credentials they were getting the old dialog box shake (as in, wrong username/password).
I tried a bunch of things to get them on and ended up resorting to logging on with the AD admin password just to get them working. It did, which meant they could work while I continued to investigate. From there I tried a bunch of things, probably not limited to  -
Unbinding them from the domain
Trying them when not on the domain
Rebinding them
Different AD user accounts
Logging in with DOMAINNAME\username
Logging in with username@domainname
Connecting to the servers with DNS name and IP address
The results varied. Sometimes I thought I had a workaround only to find that on another machine it didn't work. Then back on the original machine it had stopped working as well. It has been a real head scratcher. Looking at the logs on the server I think that it is falling back to NTLM authentication and that is failing.
I'm really at a loss with this one. I'm assuming the issue is at the server level, but I'm not 100% as I can't find any identifying evidence. Any help or ideas much appreciated!! Details and server logs are below -
Environment Details
Domain: Active Directory
Domain Controller: Windows 2003 R2
Server: Windows 2008
Client: Mac OSX 10.8.5 (with some 10.9 and some 10.10 all patched)
Protocol: SMB (but have also tried CIFS)
FAILURE Log
Log Name:      Security
Source:        Microsoft-Windows-Security-Auditing
Date:          17/03/2015 12:29:47 PM
Event ID:      4625
Task Category: Logon
Level:         Information
Keywords:      Audit Failure
User:          N/A
Computer:      SERVERName.domain.name
Description:
An account failed to log on.
Subject:
  Security ID: NULL SID
  Account Name: -
  Account Domain: -
  Logon ID: 0x0
Logon Type: 3
Account For Which Logon Failed:
  Security ID: NULL SID
  Account Name: username
  Account Domain: domain.name
Failure Information:
  Failure Reason: An Error occured during Logon.
  Status: 0xc000006d
  Sub Status: 0x0
Process Information:
  Caller Process ID: 0x0
  Caller Process Name: -
Network Information:
  Workstation Name: workstation
  Source Network Address: xxx.xxx.xxx.xxx
  Source Port: 49364
Detailed Authentication Information:
  Logon Process: NtLmSsp
  Authentication Package: NTLM
  Transited Services: -
  Package Name (NTLM only): -
  Key Length: 0
SUCCESS Log
Log Name:      Security
Source:        Microsoft-Windows-Security-Auditing
Date:          17/03/2015 12:37:12 PM
Event ID:      4624
Task Category: Logon
Level:         Information
Keywords:      Audit Success
User:          N/A
Computer:      SERVERNAME.domain.name
Description:
An account was successfully logged on.
Subject:
  Security ID: NULL SID
  Account Name: -
  Account Domain: -
  Logon ID: 0x0
Logon Type: 3
New Logon:
  Security ID: DOMAINNAME\username
  Account Name: username
  Account Domain: DOMAINNAME
  Logon ID: 0x8ad5ffe
  Logon GUID: {5637d44a-7e11-477c-daca-f1cea85d45r46}
Process Information:
  Process ID: 0x0
  Process Name: -
Network Information:
  Workstation Name:
  Source Network Address: xxx.xxx.xxx.xxx
  Source Port: 56243
Detailed Authentication Information:
  Logon Process: Kerberos
  Authentication Package: Kerberos
  Transited Services: -
  Package Name (NTLM only): -
  Key Length: 0

Ok, so just in case anyone else stumbles upon this, the issue was a dreaded microsoft update. Details are here -
http://www.infoworld.com/article/2897814/operating-systems/server-2003-admins-be ware-microsoft-re-issues-botched-netlogo…

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      All volumes being backed up may not be listed.
    Top Processes by CPU:
          2% SGProtocolService
          1% DashboardClient
          1% WindowServer
          1% fontd
          0% Safari
    Top Processes by Memory:
      999 MB com.apple.SpeechRecognitionCore.speechrecognitiond
      459 MB DaisyDisk
      360 MB mds_stores
      180 MB Safari
      164 MB Mail
    Virtual Memory Information:
      8.79 GB Free RAM
      4.12 GB Active RAM
      1.46 GB Inactive RAM
      1.62 GB Wired RAM
      1.76 GB Page-ins
      9 MB Page-outs
    Like Show 0 Likes(0)

    Me again, THANKS FOR HE TALENS well it kind of worked, but I had one chance and have not seen it since but all the root, or iCloud, basically all keychains might have been rest to defaults, but if I try a password, it hakes and says incorrect, the apple id worked though?!?
    NIGHTMARE AND NEED THI FOR WORK, last backup (from apples time machine, not sure how old.
    Your or anyones HELP! is greatly appreciated!

  • IPod Apps no longer work, Music disappears, Fix?

    QUESTION : How to fix permanently the “iPod Touch Breakdown“?
    (seems identical to the iPhone “Breakdown“)
    Since I upgraded to 2.0.2, running iTunes 7.7.1 (11) on a MacBook Pro G4, I keep having big trouble with Apps, Music and Films.
    Here is what I call the “iPod Touch Breakdown“:
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    - Music and Films disappear (My music consists essentially of personnal CDs).
    - (for me Photos are still there)
    - all original Apple Apps work OK
    This is a known problem, also occuring on the iPhone with many posts on the iPhone discussions forum (see “iPhone“/“Installing and Using iPhone Applications“/“iPhone Applications no longer work“. At the time I write this messge, this question has been viewed 16,080 times ( ) (*) and there have been 319 replies: probably a sad record for a single question, which means that THERE REALLY IS A BASIC PROBLEM.
    My iPod is a 8Gb purchased while staying in Pasadena, almost a year ago. I was extremely happy to use it more and more like a PDA (updates 2.0.1 and 2.0.2).
    There have been some fixes proposed on the discussions forum (iPhone) that I tried and I have tried myself a couple more. NONE of them could fix the problem permanently: all fixes have been working for a day or two, no more. Untill you download an App (even an update) and you get the “Breakdown“ again.
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    Fixes: typically you get to disinstall and then reinstall all your Apps. Each time, you lose all your Apps parameters (bad for data bases and notes).
    Two ways:
    see iPhone forum: Aveonz Posted: Aug 24, 2008 3:16 AM :
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    2- in iTunes/Store: deauthorize your account
    3- sync
    4- authorize
    5- sync (will re-load your Apps)
    6- sync (to backup you new configuation)
    (the whole process may take several hours; I have also done a reboot between 3 and 4)
    (ii) proposed by various people :
    1- deselect all applications
    2- sync
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    4- select the Apps you want back
    5- sync (will re-load your Apps)
    6- sync (to backup you new configuation)
    In the end you can use the Apps you have reloaded, but just for a few days (or hours)… until you cannot resist downloading a new App, or simply just download an App update. It won’t breakdown instantly after you do that, but it will very soon.
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    Sadly,
    because I think iPod Touch and iPhone are beautiful machines –but for how long? Competition is tough…
    Cheers
    (*) about this number 16,080, obviously not all of the viewers experienced the “Breakdown“, but most were just curious to know. Still, the good question is to know how many of us, using the iPhone and iPod Touch experience this bug (virus?) and why some have it and not others (and in which proportion?).

    Same issue here since updating to 2.0.2; Is there a way to back I wonder?
    So I plugged back in my iPod touch and,...
    0. make a note of all your music, movies, photos, apps selections to restore
    1. cancel connect attempt to iTunes store (little 'x' in iTunes toolbar)
    2. cancel attempts to sync or backup (little 'x' in iTunes toolbar)
    3. clicked <OPTION>[Restore] once selecting my iPod touch device
    4. navigate to <home>/Library/iTunes/iPod Software Udpates/
    5. pick the prior update: iPod1,12.0.1_5B108Restore
    6. then waited through iPod window status displays
    'Preparing iPod software for restore...'
    'Restoring iPod software...'
    'Verifying iPod Software...'
    7. OK the 'Your iPod has been restored to factory settings,...'
    8. Ssync process did NOT automatically being so I unplugged & plugged it
    (I did verify that 2.0.1 was loaded seeing the App Store)
    9. Pick 'Set up as a new iPod'; don't pick an earlier backup point
    (mostly 'cause I couldn't be sure which was a good failsafe).
    10. iTunes then begin setup of my [ahem] new iPod.
    STOP IT; it'll try and do restore everything. Then navigate the tabs for
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    So like any computer you need to keep proper backups.
    The apple s/w system updater appears to do just that automatically, thanks! Of course it would've been nice to have had the 2.0.2 version tested a bit more before its release.
    IMHO the host (mac) should have kept my prefs for the iPod rather than my resorting to handwritten notes but at least I'm back to normal. Consider when replacing an iPod how you'd want the replacement to be a mirror of its predecessor.
    Oh, skip future requests to update to 2.0.2 until Apple can get his sorted out.
    HTH
    /los "I was a teenage net-random"

  • TS3771 My iTunes U no longer works since the update, an error message pops up saying that "This movie requires QuickTime, which is not supported by this version of iTunes." I followed the tutorial that suggests to change to from 64 to 32 bit and it didn't

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    Marcello, I am having the same problem.  When following the advice of many in the community to start iTunes in 32-bit mode, I get the following error after I have done so:
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  • Itunes no longer works on ipad on version 6 software

    My I tunes 10.6.1 no longer works with my upgraded software ipad 2 on version 6 stating my mac needs a higher operating system (currently on 10.5.8) to then upgrade I tunes 10.7. I can no longer use my ipad with itunes simply because I have an older mac operating system. An upgrade on the mac operating system is a lot of money . There is no roll back of ipad software from 6 to the original to cure this

    The upgrade to the Mac is around $30.00 if it is still available. You need to upgrade to Snow Leopard 10.6.8 - I think that's the latest SL version.
    I copied this from another discussion.
    Apple said that customers can still purchase a copy of Snow Leopard or Lion from its online store's telesales agents: 1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775. For Lion you'll get a redemptions code via e-mail and need to DL from the Mac Apple Store (requires SL 10.6.6+).
    Here is the discussion.
    https://discussions.apple.com/thread/4140356?start=15&tstart=0

  • Itunes no longer works after latest update

    I updated the latest version of iTunes. Now, it no longer works. Then my computer told me to update the latest version, so tried again, but again it didn' work. So in uninstalled iTunes and tried to install it again. It didn't work. I even tried with an older update after I had deleted the latest one and it didn't work. Now my computer tells me that some file or stuff was missing.
    Thanks for any help!

    ...now my computer updated it again. It opened, tried to collect information about the copyright, the an error message popped up saying that iTunes does not work correctly due to any mistake...
    Please help me!

  • ITunes no longer works on my Windows VISTA system.  Get error msg saying C runtime library incorrectly... Error 7, Windows error 1114..

    iTunes no longer works on my Windows VISTA system.  Get error msg saying an application is attempting to access C runtime library incorrectly... Error 7, Windows error 1114.  Same msg, or one that says unable to install, when trying to update or reinstall iTunes.  iTunes worked well up until about a month ago when this error msg starting appearing.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
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    Please note:
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    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

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    I was reading when I bought the tv series and that, that its locked to one computer only. So what happens now that its broken?
    Do I have to rebuy everything when I get a new computer or am I able to re download once I get a new computer?
    Is there anything I can do?
    thanks
    penguincat

    Content is not locked to a single computer. You do, however, get only one download per purchase for any content other than apps and iBooks. So unless you have a backup, as iTunes itself advises you to make, or have those shows on an iOS device, you may indeed have to repurchase them.
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    Regards.
    Regards.

  • ITunes 12 - "Keep iTunes Media Folder Organised" feature no longer works

    Hi everyone, I was wondering if you could help me with an issue I've been having.
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    Thanks in advance for any help.

    I don't use the feature myself, but it works properly in a test library for me.
    It could possibly be a permissions issue. Different processes in iTunes seem to make use of either the system or the user account for file actions and it is just possible that which has been used in that case has changed. See Repair security permissions for iTunes for Windows for details.
    tt2

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