Kernel Panic at Shutdown
After installing 10.6, shutting down with my browser(Safari) open and external modem connected results in a kernel panic message and the shutdown is not completed. If I close Safari and disconnect the modem first before shutting down there is no problem. Any ideas?
See
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details.
Similar Messages
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Mac OS X Lion kernel panic on shutdown (MacBook Pro 5,3)
So lately I have been getting kernel panic on shutdown, running Lion 10.7.3 on my Mid-2009 Macbook Pro (Intel C2D, nVidia 9400M & 9600M GT) Reading the log it seems that it has something to do with the graphics card. prior to this, I did try to switch my graphics card from the 9400M to the 9600M but it never worked as after I logged out (after choosing higher performance), the system preferences doesnt remember the option and after I shutdown/restart, it went well to the Logon Screen but after I log on the Mac started to perform VERY slowly and hangs VERY often so I did a PRAM reset after so that I could use it again, on the 9400M.
The log can be seen here - http://pastebin.com/mjb9s6f5
If anyone can help please do so as I really wanna use the 9600M GT card for my primary/day-to-day use rather than the 9400M.Most likely culprits are these. Disable them and see if that fixes the problem:
com.tuxera.filesystems.tufsfs.fusefs_txantfs 2011.4.23
com.logmein.hamachi 1.0
org.pqrs.driver.KeyRemap4MacBook 7.0.0
com.vara.driver.VaraAudio 1.0.3
om.paceap.kext.pacesupport.snowleopard 5.7.2
com.serato.usb.kext 2.3.0
com.jft.driver.PdaNetDrv 1.0.64
net.osculator.driver.OSCulatorIOKit 1.5.1
See
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details. -
Kernel panic on shutdown - Snow Leopard 10.6.2
Hi
I am receiving intermittent Kernel Panic on shutdown - there seems to be no common denominator to the problem.
I have just ensured that the memory is bedded properly and checked hard disk connections. Then I've run the hardware test in detailed mode which has returned no hardware errors.
This is a Unibody Macbook Pro 15" - any ideas what I can do next? (the warranty has now expired of course)!!
< Edited by Host >Given Tech Note HT2546 which states (down at the bottom)
"Providing the information to Apple
If you record a kernel panic, you can post this information to Apple Discussions. Please include detailed hardware configuration information in your post. You may do this by copying and pasting information from a System Profiler report into your post. Please also include any reproducible steps that lead to this message. Apple cannot respond to all postings."
I find that hard to believe.
Here's the log (looks like a PGP problem perhaps):
Tue Mar 16 15:34:45 2010
panic(cpu 0 caller 0x2a7ac2): Kernel trap at 0x0198805e, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x000006e0
EAX: 0x43ff2004, EBX: 0x0b020424, ECX: 0x00547d44, EDX: 0x08430ef0
CR2: 0x00000000, EBP: 0x59563e18, ESI: 0x0844d000, EDI: 0x00000000
EFL: 0x00010202, EIP: 0x0198805e, CS: 0x00000008, DS: 0x08420010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x59563c08 : 0x21b2bd (0x5cf868 0x59563c3c 0x223719 0x0)
0x59563c58 : 0x2a7ac2 (0x591c30 0x198805e 0xe 0x591dfa)
0x59563d38 : 0x29d968 (0x59563d50 0x0 0x59563e18 0x198805e)
0x59563d48 : 0x198805e (0xe 0x35f0048 0x59560010 0x8450010)
0x59563e18 : 0x1975e2f (0xb020424 0x43ff2004 0x59563e48 0x0)
0x59563e48 : 0x535ff9 (0x844d000 0x8457c00 0x59563e78 0x4fcc2d)
0x59563ea8 : 0x547c9f (0x8457c00 0x844d000 0x0 0x0)
0x59563ed8 : 0x532c54 (0x842d500 0x535f1a 0x8457c00 0x844d000)
0x59563f28 : 0x5374c3 (0x0 0x0 0x0 0x0)
0x59563fa8 : 0x53751d (0x0 0x227e4a 0x0 0x227595)
0x59563fc8 : 0x29d68c (0x0 0x0 0x29d69b 0x9bb8000)
Kernel Extensions in backtrace (with dependencies):
com.pgp.iokit.PGPwdeDriver(1.2.0d1)@0x1973000->0x19bffff
dependency: com.apple.iokit.IOStorageFamily(1.6)@0xffc000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10C540
Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
System model name: MacBookPro5,1 (Mac-F42D86C8)
System uptime in nanoseconds: 28399932641156
unloaded kexts:
com.apple.iokit.IOUSBMassStorageClass 2.5.1 (addr 0x52789000, size 0x45056) - last unloaded 1009381570069
loaded kexts:
com.google.filesystems.fusefs 2.0.3
com.parallels.kext.prl_vnic 4.0 3848.450204
com.parallels.kext.prl_netbridge 4.0 3848.450204
com.parallels.kext.prlusbconnect 4.0 3848.450204
com.parallels.kext.prlhidhook 4.0 3848.450204
com.parallels.kext.prl_hypervisor 4.0 3848.450204
com.pgp.iokit.PGPwdeDriver 1.2.0d1
com.apple.driver.AppleBluetoothMultitouch 30.9
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.IOBluetoothBNEPDriver 2.2.4f3
com.apple.driver.AGPM 100.9.3
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.ACPISMCPlatformPlugin 4.0.1d0
com.apple.driver.AppleHDA 1.7.9a4
com.apple.driver.AppleMikeyDriver 1.7.9a4
com.apple.driver.AppleUpstreamUserClient 3.1.0
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.filesystems.ntfs 3.1
com.apple.kext.AppleSMCLMU 1.4.5d1
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.iokit.CHUDUtils 201
com.apple.iokit.CHUDProf 214
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.NVSMU 2.1.8
com.apple.driver.AppleLPC 1.4.9
com.apple.driver.AppleGraphicsControl 2.8.16
com.apple.GeForce 6.0.6
com.apple.driver.AppleUSBTCButtons 1.8.0b4
com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
com.apple.driver.AppleIRController 251.1.4
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.0
com.apple.driver.AppleUSBHub 3.8.4
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.driver.AppleAHCIPort 2.0.1
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleFWOHCI 4.4.0
com.apple.driver.AirPortBrcm43xx 421.91.26
com.apple.nvenet 1.0.69
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleUSBOHCI 3.7.5
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 96.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 96.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.0 - last loaded 943436384798
com.apple.driver.AppleMultitouchDriver 204.9
com.apple.driver.IOBluetoothHIDDriver 2.2.4f3
com.apple.driver.IOPlatformPluginFamily 4.0.1d0
com.apple.driver.DspFuncLib 1.7.9a4
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.4d0
com.apple.driver.AppleSMBusPCI 1.0.4d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.4f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleSMC 3.0.1d2
com.apple.iokit.CHUDKernLib 207
com.apple.iokit.IOAudioFamily 1.7.2fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 1.7.9a4
com.apple.iokit.IOHDAFamily 1.7.9a4
com.apple.nvidia.nv50hal 6.0.6
com.apple.NVDAResman 6.0.6
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.driver.BroadcomUSBBluetoothHCIController 2.2.4f3
com.apple.driver.AppleUSBBluetoothHCIController 2.2.4f3
com.apple.iokit.IOBluetoothFamily 2.2.4f3
com.apple.driver.AppleUSBMultitouch 204.9
com.apple.iokit.IOUSBHIDDriver 3.8.4
com.apple.driver.AppleUSBMergeNub 3.8.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOUSBUserClient 3.8.5
com.apple.iokit.IOAHCISerialATAPI 1.2.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.0
com.apple.iokit.IOAHCIFamily 2.0.2
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 3.8.5
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0 -
IMac: Kernel Panic while Shutdown. Restarts in Panic Screen
Hi all,
Since a week ago, my iMac starts showing a kernel panic while shutdown, it restarts showing the screen. Its operation its normal, and i work almost 12 hours a day and play a little, it has installed smcfancontrol and some musical software.
Here is the log of the Kernel Panic, thanks in advanced:
Interval Since Last Panic Report: 2098603 sec
Panics Since Last Report: 17
Anonymous UUID: A0D618A1-AB14-2376-94AD-4EEC8A526BCB
Sat Aug 31 06:31:40 2013
panic(cpu 1 caller 0xffffff802a6b8655): Kernel trap at 0xffffff7fac96c98e, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002d04d000, CR4: 0x00000000000606e0
RAX: 0xffffff8038236400, RBX: 0xffffff8038236400, RCX: 0x0000000000000007, RDX: 0xffffff8036b77400
RSP: 0xffffff80a9933a50, RBP: 0xffffff80a9933a60, RSI: 0x00000000e0000010, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff80a9933b90, R11: 0x00000000ffffff80
R12: 0xffffff80368fce40, R13: 0x00000000e0000010, R14: 0x0000000000000007, R15: 0xffffff8036b77400
RFL: 0x0000000000010246, RIP: 0xffffff7fac96c98e, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80a99336f0 : 0xffffff802a61d626
0xffffff80a9933760 : 0xffffff802a6b8655
0xffffff80a9933930 : 0xffffff802a6ce17d
0xffffff80a9933950 : 0xffffff7fac96c98e
0xffffff80a9933a60 : 0xffffff802aa2e67a
0xffffff80a9933ac0 : 0xffffff802aa2e993
0xffffff80a9933ae0 : 0xffffff802aa29bd9
0xffffff80a9933b20 : 0xffffff802aa2e7e2
0xffffff80a9933b50 : 0xffffff802aa2e959
0xffffff80a9933b90 : 0xffffff802aa30204
0xffffff80a9933be0 : 0xffffff802aa47501
0xffffff80a9933c20 : 0xffffff802aa3063b
0xffffff80a9933c60 : 0xffffff802aa2f86a
0xffffff80a9933cc0 : 0xffffff802aa2f667
0xffffff80a9933d00 : 0xffffff802aa2f417
0xffffff80a9933d70 : 0xffffff802aa307cc
0xffffff80a9933d80 : 0xffffff7faac0605b
0xffffff80a9933db0 : 0xffffff7fab062282
0xffffff80a9933df0 : 0xffffff7fab061d92
0xffffff80a9933e50 : 0xffffff7fab059c87
0xffffff80a9933e80 : 0xffffff7fab05c492
0xffffff80a9933ec0 : 0xffffff802aa3c5a6
0xffffff80a9933f40 : 0xffffff802aa37045
0xffffff80a9933f60 : 0xffffff802a63e25e
0xffffff80a9933fb0 : 0xffffff802a6b3137
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBFamily(5.6)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffffff 7faabf2000->0xffffff7faac4dfff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faabc9000
com.apple.driver.AppleUSBHub(5.5.5)[0216C905-64A9-35D3-B1FD-75F99AA21089]@0xfff fff7fab057000->0xffffff7fab06bfff
dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffff ff7faabf2000
com.mice.driver.Xbox360Controller(1.0d12)[CD56688F-D773-3C80-AE8E-34AC8CAB8988] @0xffffff7fac96b000->0xffffff7fac970fff
dependency: com.apple.iokit.IOHIDFamily(1.8.1)[F0B6DA72-B1C1-3816-AC9F-5F1C12E8A7DD]@0xffff ff7faaf6d000
dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffff ff7faabf2000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000002a400000
Kernel text base: 0xffffff802a600000
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 52217882634442
last loaded kext at 865739969775: com.devguru.driver.SamsungMTP 1.2.61 (addr 0xffffff7fac9bb000, size 393216)
last unloaded kext at 938063291360: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7fac9b8000, size 12288)
loaded kexts:
com.paragon-software.filesystems.ntfs 82
net.telestream.driver.TelestreamAudio 1.1.0
com.Cycling74.driver.Soundflower 1.6.6
com.mice.driver.Xbox360Controller 1.0.0d12
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.kext.AMDFramebuffer 8.1.2
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.AMDRadeonAccelerator 1.0.8
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleIntelHD3000Graphics 8.1.2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.2
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AirPort.Atheros40 600.72.2
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOAcceleratorFamily 74.5.1
com.apple.kext.AMD6000Controller 8.1.2
com.apple.kext.AMDSupport 8.1.2
com.apple.kext.triggers 1.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD5000AAKS-402AA0, 500,11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB Keyboard, 0x04f2 (Chicony Electronics Co., Ltd.), 0x0833, 0xfa120000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Controller, 0x045e (Microsoft Corporation), 0x028e, 0xfd130000 / 6
USB Device: Razer Abyssus 1800, 0x1532, 0x0020, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3Most likely, one of these is the culprit.
ccom.paragon-software.filesystems.ntfs 82
net.telestream.driver.TelestreamAudio 1.1.0
com.Cycling74.driver.Soundflower 1.6.6
com.mice.driver.Xbox360Controller 1.0.0d12
Boot into safe mode (restart holding down SHIFT key). If no KP, then disable these, reenable one at time to determine which. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See
About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details. -
Kernel panic upon shutdown after 10.5.2 update caused by virusscan 8.6
Hi I am wondering if anyone has experienced kernel panic due to virusscan manager (virusscan 8.6)
especially during shutdown.
I have had 4 panics since I went 10.5.2The panics don't occur every time I shutdown It happens once in two days. This doesnt happen on my wife's computer the only differnece is hers is the latest 2.2Ghz model running 10.5.2 with just a single user mine is the mid 2007 mb 2.0 ghz with two users.
I run the virusscan as I am expected to run it If I have to use my mac in my school. -
[SOLVED] kernel panic on shutdown
Hi all,
I'm experiencing kernel panics when shutting down. My system is up to date.
No issues with boot.
I don't know what to look for or to check. I tried to boot with fallback image but shutdown gives the same messages.
after printing "power off" (until there everything is fine) it prints something like a stack backtrace...messages not understandable by me. Are they logged anywhere?
the last one is:
/etc/rc.shutdown:line 100: 1761 killed /sbin/poweroff -d -f -h -i
What can I do?
Hope you'll give some feedback
Last edited by virusso80 (2011-07-22 17:30:25)As Stebalien posted correction:
edit: /etc/rc.local.shutdown
#!/bin/bash
# /etc/rc.local.shutdown: Local shutdown script.
run as root
nano /etc/rc.local.shutdown
add line
modprobe -r vboxdrv
You could also test if problem is caused with module vboxdrv, by simply running as root command mentioned above and see if your problem persist during shutdown. To check if you have vboxdrv running use this
lsmod | grep vboxdrv
Then, by editing /etc/rc.local.shutdown you make it permanent.
S-
This solved problem with hibernation (post 7):
https://bbs.archlinux.org/viewtopic.php?id=122957
Last edited by StenM (2011-07-23 09:43:10) -
Kernel panic on shutdown or reboot system
Many times when i shutdown or reboot computer I get Kernel Panic. Please help.
Dump:
Interval Since Last Panic Report: 116402 sec
Panics Since Last Report: 4
Anonymous UUID: EEB7F4DA-8F62-48DB-87AF-*******************
Mon Aug 1 18:37:08 2011
panic(cpu 1 caller 0xffffff80002c268d): Kernel trap at 0xffffff7f808a5ff8, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000018, CR3: 0x0000000032bda025, CR4: 0x00000000000606e0
RAX: 0x0000000000000000, RBX: 0xffffff807b9724d0, RCX: 0x0000000009000000, RDX: 0xffffff800c4c0d80
RSP: 0xffffff8080adb620, RBP: 0xffffff8080adb640, RSI: 0x0000000000000002, RDI: 0xffffff800c4c0d80
R8: 0x0000000000010000, R9: 0x0000000000000030, R10: 0x0000000000000030, R11: 0x0000000000000000
R12: 0xffffff8018a9cd90, R13: 0x0000000000000020, R14: 0x0000000000000000, R15: 0xffffff800e258800
RFL: 0x0000000000010286, RIP: 0xffffff7f808a5ff8, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000018, Error code: 0x0000000000000000, Faulting CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff8080adb2e0 : 0xffffff8000220702
0xffffff8080adb360 : 0xffffff80002c268d
0xffffff8080adb500 : 0xffffff80002d7a3d
0xffffff8080adb520 : 0xffffff7f808a5ff8
0xffffff8080adb640 : 0xffffff7f808a04c2
0xffffff8080adb6f0 : 0xffffff7f808a46b9
0xffffff8080adb970 : 0xffffff7f808987c8
0xffffff8080adb9c0 : 0xffffff8000316b1b
0xffffff8080adba10 : 0xffffff80003041c9
0xffffff8080adbf20 : 0xffffff800030446c
0xffffff8080adbf50 : 0xffffff80005ca7cb
0xffffff8080adbfb0 : 0xffffff80002d8383
Kernel Extensions in backtrace:
com.apple.filesystems.ntfs(3.8)[1940B02C-1014-34AE-8D6F-F86BB632376B]@0xffffff7 f8088b000->0xffffff7f808e1fff
BSD process name corresponding to current thread: loginwindow
Mac OS version:
11A511
Kernel version:
Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64
Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 4483332138893
last loaded kext at 158609783936: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f8078d000, size 94208)
last unloaded kext at 105171899777: com.apple.driver.AppleUSBUHCI 4.4.0 (addr 0xffffff7f80ac9000, size 65536)
loaded kexts:
com.parallels.filesystems.prlufs 2010.12.28
com.parallels.kext.prl_vnic 6.0 12094.677375
com.parallels.kext.prl_netbridge 6.0 12094.677375
com.parallels.kext.prl_usb_connect 6.0 12094.677375
com.parallels.kext.prl_hid_hook 6.0 12094.677375
com.parallels.kext.prl_hypervisor 6.0 12094.677375
com.apple.filesystems.ntfs 3.8
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AppleBluetoothMultitouch 66.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.24
com.apple.driver.AppleMikeyDriver 2.1.1f11
com.apple.driver.AppleHDA 2.1.1f11
com.apple.driver.AGPM 100.12.40
com.apple.kext.ATIFramebuffer 7.0.2
com.apple.driver.AudioAUUC 1.59
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.A
Model: iMac12,2, BootROM IM121.0047.B0A, 4 processors, Intel Core i5, 3.1 GHz, 4 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.55.4-P2P
Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: FreeAgent Go, 0x0bc2 (Seagate LLC), 0x2101, 0xfd130000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3This worked for me:
https://discussions.apple.com/thread/3512172 -
I am again experiencing kernel panics when shutting down my system. I get the message "Your computer encountered a blah blah blah', the fans spin up to take-off speed and stays on all night. Oddest thing, it doesn't happen ever time rather every other time. This problem disappeared after AppleCare replaced my power supply but now its back. Anyone have a few good suggestions?
1.8 Ghz iMac G5 Mac OS X (10.4.4)Unplug any peripherals other than your apple keyboard and mouse and see if it still happens. If not, try each peripheral separately to see if you can isolate which one it is.
EDIT USB hubs and USB modems are the most likely culprits. -
Kernel Panic on shutdown after OS Lion install - why?
Hi,
I just installed Lion on my MBP and restored programs/data from time machine.
After the 2nd or so start up, I get a kernel panic everytime now upon shutting down my MacBook. Message included below.
Other users on the same machine work okay so far.
Any ideas from the report below? I cannot make sense of it...
Thanks!
Alex
Interval Since Last Panic Report: 3010 sec
Panics Since Last Report: 1
Anonymous UUID: 24C95995-71A0-4BDC-
Sun Jul 24 15:31:11 2011
panic(cpu 0 caller 0xffffff80002c268d): Kernel trap at 0xffffff80002b2bb1, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff040004916b, CR3: 0x0000000000100000, CR4: 0x0000000000000660
RAX: 0xffffff80008c1ab8, RBX: 0xffffff0400049153, RCX: 0xffffff8013da8e40, RDX: 0x0000000000000080
RSP: 0xffffff80f133be68, RBP: 0xffffff80f133beb0, RSI: 0x000000004759d468, RDI: 0xffffff040004916b
R8: 0x0000000000000010, R9: 0x0000000000000000, R10: 0xfffffffffffffff2, R11: 0xffffff80002d8240
R12: 0xffffff80f133bf60, R13: 0xffffff80f133bf78, R14: 0x0000000000000000, R15: 0xffffff040004916b
RFL: 0x0000000000010002, RIP: 0xffffff80002b2bb1, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff040004916b, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f133bb20 : 0xffffff8000220702
0xffffff80f133bba0 : 0xffffff80002c268d
0xffffff80f133bd40 : 0xffffff80002d7a3d
0xffffff80f133bd60 : 0xffffff80002b2bb1
0xffffff80f133beb0 : 0xffffff80002351e5
0xffffff80f133bec0 : 0xffffff8000361acd
0xffffff80f133bee0 : 0xffffff8000342221
0xffffff80f133bfb0 : 0xffffff8000820057
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11A511
Kernel version:
Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64
Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1101317818793
last loaded kext at 973228890579: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f807fc000, size 36864)
last unloaded kext at 231146362642: com.apple.driver.AppleUSBUHCI 4.4.0 (addr 0xffffff7f810fd000, size 65536)
loaded kexts:
com.vmware.kext.vmnet 3.1.2
com.vmware.kext.vmioplug 3.1.2
com.vmware.kext.vmci 3.1.2
com.vmware.kext.vmx86 3.1.2
com.Logitech.Control Center.HID Driver 3.3.0
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AGPM 100.12.40
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.1f11
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyDriver 2.1.1f11
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMCCSControl 1.0.24
com.apple.driver.AppleIntelHDGraphics 7.0.2
com.apple.GeForce 7.0.2
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AppleMuxControl 3.0.8
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0b2
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleIntelHDGraphicsFB 7.0.2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 220.8
com.apple.driver.AppleUSBCardReader 3.0.0
com.apple.driver.AppleUSBTCKeyboard 220.8
com.apple.driver.AppleIRController 309
com.apple.iokit.SCSITaskUserClient 3.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 32
com.apple.iokit.IOAHCIBlockStorage 2.0.0
com.apple.driver.AppleUSBHub 4.4.0
com.apple.driver.AppleFWOHCI 4.8.6
com.apple.driver.AirPort.Brcm4331 500.20.6
com.apple.iokit.AppleBCM5701Ethernet 3.0.6b9
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.1.8
com.apple.driver.AppleUSBEHCI 4.4.0
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 166.0.0
com.apple.nke.applicationfirewall 3.0.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 166.0.0
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.driver.DspFuncLib 2.1.1f11
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 2.5f17
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.3
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.1.1f11
com.apple.iokit.IOHDAFamily 2.1.1f11
com.apple.driver.AppleGraphicsControl 3.0.8
com.apple.driver.AppleSMC 3.1.1d2
com.apple.driver.IOPlatformPluginFamily 4.7.0b2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.nvidia.nv50hal 7.0.2
com.apple.NVDAResman 7.0.2
com.apple.iokit.IONDRVSupport 2.3
com.apple.iokit.IOGraphicsFamily 2.3
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.BroadcomUSBBluetoothHCIController 2.5f17
com.apple.driver.AppleUSBBluetoothHCIController 2.5f17
com.apple.iokit.IOBluetoothFamily 2.5f17
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.0
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.driver.AppleUSBMultitouch 220.23
com.apple.iokit.IOUSBHIDDriver 4.4.0
com.apple.driver.AppleUSBMergeNub 4.4.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.0
com.apple.iokit.IOUSBUserClient 4.4.0
com.apple.iokit.IOFireWireFamily 4.4.3
com.apple.iokit.IO80211Family 400.40
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.4.0
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 326
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.6)
Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD7500BPVT-22HXZT1, 750,16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: hub_device, 0x058f (Alcor Micro, Corp.), 0x6254, 0xfd130000 / 5
USB Device: hub_device, 0x058f (Alcor Micro, Corp.), 0x6254, 0xfd132000 / 6
USB Device: USB Laser Mouse, 0x046d (Logitech Inc.), 0xc069, 0xfd132400 / 8
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd132300 / 7
USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfd132320 / 9
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Presuming that those references to VMware versions 3.1.2 match the version of VMware Fusion that you have, I'd try updating it to version 3.1.3. I'd also look for an update for your Logitech driver or uninstall it if you're no longer using a Logitech device.
-
Kernel panics, crashes, shutdowns, and video problems
Hey guys,
My girlfriend bought a black Macbook about 8 weeks ago. 3 weeks ago she started having the random shut-off problems, crash issues, etc that many have had. So then she took the system to the Genius Bar and they shipped it to Apple. She got the laptop back just 1 week ago after they replaced the logic board and the heat sink. Over the past two days she's having this problem again.
Here's a picture of it:
After talking to AppleCare for about an hour on Tuesday, they reset the Power Management Unit on her laptop again. They also did a Hardware Test and asked her to reformat and reinstall Tiger. The rep said that if the same problem as before was happening again, she'd be termed a "looper" (which my guess means that they'll do a replacement). It seemed to be working fine until earlier today.
It randomly shut off, or reboots. Other times it shuts off the screen and keeps running... screen goes black, but you can feel the HD spinning, etc. It also had a kernel panic which said "Unable to find driver for this platform: ACPI". Also there was a crash where it was a gray screen with some horizontal color bars. After running the hardware tests it found no problems. After running memtest for several hours I also got no errors. Then she called AppleCare and visited the Genius Bar again, and they said they cannot replace the machine and all they can do right now is send it back for repairs. She cannot wait that long again for another repair. Last time it took over a week and it didn't seem to fix whatever problems this MacBook is having.
Any ideas on what to do? Having a week-long downtime again on a brand-new computer is not acceptable.
MacBook Mac OS X (10.4.7) 2.0ghz, 512mb RAM, 80gb HDHey guys,
My girlfriend bought a black Macbook about 8 weeks ago. 3 weeks ago she started having the random shut-off problems, crash issues, etc that many have had. So then she took the system to the Genius Bar and they shipped it to Apple. She got the laptop back just 1 week ago after they replaced the logic board and the heat sink. Over the past two days she's having this problem again.
Here's a picture of it:
After talking to AppleCare for about an hour on Tuesday, they reset the Power Management Unit on her laptop again. They also did a Hardware Test and asked her to reformat and reinstall Tiger. The rep said that if the same problem as before was happening again, she'd be termed a "looper" (which my guess means that they'll do a replacement). It seemed to be working fine until earlier today.
It randomly shut off, or reboots. Other times it shuts off the screen and keeps running... screen goes black, but you can feel the HD spinning, etc. It also had a kernel panic which said "Unable to find driver for this platform: ACPI". Also there was a crash where it was a gray screen with some horizontal color bars. After running the hardware tests it found no problems. After running memtest for several hours I also got no errors. Then she called AppleCare and visited the Genius Bar again, and they said they cannot replace the machine and all they can do right now is send it back for repairs. She cannot wait that long again for another repair. Last time it took over a week and it didn't seem to fix whatever problems this MacBook is having.
Any ideas on what to do? Having a week-long downtime again on a brand-new computer is not acceptable.
MacBook Mac OS X (10.4.7) 2.0ghz, 512mb RAM, 80gb HD -
Serverbased User have Kernel Panic after shutdown or logout
We have many users with different konfigurations on mac's (G5, intel or 10.4.x, 10.5.x). 30% of the users (serverbased profile on Server 10.5.6, intel) cannot logout or shutdown. The Mac hangs after logout:
19.03.09 17:02:33 loginwindow[24] FolderManager: Failed looking up user domain root; url='file://localhost/Network/Servers/tabasco.aroma.ch/DatenShares/ServerProfil e/zeljkomilic/' path=/Network/Servers/tabasco.aroma.ch/DatenShares/ServerProfile/zeljkomilic/ err=-35 uid=0 euid=1126
19.03.09 17:02:33 loginwindow[24] FolderManager: Failed looking up user domain root; url='file://localhost/Network/Servers/tabasco.aroma.ch/DatenShares/ServerProfil e/zeljkomilic/' path=/Network/Servers/tabasco.aroma.ch/DatenShares/ServerProfile/zeljkomilic/ err=-35 uid=0 euid=1126
19.03.09 17:02:33 loginwindow[24] FolderManager: Failed looking up user domain root; url='file://localhost/Network/Servers/tabasco.aroma.ch/DatenShares/ServerProfil e/zeljkomilic/' path=/Network/Servers/tabasco.aroma.ch/DatenShares/ServerProfile/zeljkomilic/ err=-35 uid=0 euid=1126
19.03.09 17:02:31 com.apple.RemoteDesktop.agent[183] LOG: smart shutdown request
19.03.09 17:02:31 com.apple.RemoteDesktop.agent[183] LOG: shutting down
19.03.09 17:02:33 loginwindow[24] DEAD_PROCESS: 0 console
19.03.09 17:02:34 com.apple.RemoteDesktop.agent[183] LOG: database system is shut down
19.03.09 17:02:49 diskarbitrationd[32] ATSServer [149]:29187 not responding.
19.03.09 17:02:49 diskarbitrationd[32] loginwindow [24]:21523 not responding.
19.03.09 17:02:50 kernel AFP_VFS afpfs_unmount: /Volumes/IT, flags 0, pid 523
19.03.09 17:02:50 kernel ASP_TCP HoldPendingReqs: holding slot 31 reqID 731 flags 0x9 afpCmd 0 so 0x453a660
19.03.09 17:02:50 kernel ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0x453a660
19.03.09 17:02:50 kernel AFP_VFS afpfs_DoReconnect started /Volumes/IT prevTrigger 0 currTrigger 1
19.03.09 17:02:50 kernel AFP_VFS afpfs_DoReconnect: already in unmount /Volumes/IT
I have see this:
loginwindow[24] FolderManager: Failed looking up user domain root; url='file://localhost/Network/Servers/tabasco.aroma.ch/DatenShares/ServerProfil e/zeljkomilic/' path=/Network/Servers/tabasco.aroma.ch/DatenShares/ServerProfile/zeljkomilic/ err=-35 uid=0 euid=1126
The right path are:
'file://localhost/Network/Servers/cayenne.aroma.ch/DatenShares/ServerProfile/zel jkomilic/'
path=/Network/Servers/cayenne.aroma.ch/DatenShares/ServerProfile/zeljkomilic/ err=-35 uid=0 euid=1126
How can i change this path?
The local user have no problem...
Any idea?here is a script to make this process a little easier for everyone.
make sure you run this in the folder that store all home dir
#!/bin/sh
echo started at `date "+%y%m%d_%H%M"`.
# Insure user is root before proceeding.
#if [ $USER != "root" ]; then
# echo "You must be root to execute this script."
# exit
#fi
#Create input file
ls -1 ./ > /tmp/users.txt
#Set input file
Input_file=/tmp/users.txt
while read line; do
user=`echo $line | tr -d "\r" | cut -f1`
rm $user/Library/Fonts/Times\ New\ Roman
echo $user "modified."
done < $Input_file
rm /tmp/users.txt -
Has anyone had any problems with the Many Tricks software product Butler causing a kernel panic? I've attempted to isolate all variables and continues to see like it is this program (which I forget to unload) that causes the kernel panic upon shutdown.
I have the most recent version of Butler for Intel Macs, 4.1.6.Happened to me, too. Butler became unstable a few months ago, for no reason I could determine.
I ended up dropping it and switching to QuickSilver. -
Kernel Panic when starting up iMac! Help!
I've had a problem with Safari crashing before, in result I reinstalled OSX 10.8 about a week ago, now when starting up I get a an infinite loop of kernel panics and shutdowns. Please Help. I'd like to know what's wrong/failing and how to fix it if possible.
Here is the error message (copied after booting in Safe Mode):
Interval Since Last Panic Report: 311724 sec
Panics Since Last Report: 4
Anonymous UUID: EF92B037-B1F8-A5FF-A93C-E1113FF66B2C
Wed Feb 13 22:31:13 2013
panic(cpu 4 caller 0xffffff800b6b7bd5): Kernel trap at 0xffffff800b68931a, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0xffffff81db908000, CR3: 0x000000000dcd4000, CR4: 0x0000000000000660
RAX: 0xffff7f802e91a2a0, RBX: 0xffffff80121dd278, RCX: 0x0000000000000301, RDX: 0xffffff800bcbca80
RSP: 0xffffff81dc693a20, RBP: 0xffffff81dc693a30, RSI: 0x0000000000000001, RDI: 0xffffff80121dd278
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000000000c00, R11: 0x0000000000000206
R12: 0xffffff81dc693b60, R13: 0xffffff80121dd278, R14: 0x0000000000000001, R15: 0xffffff802e91a2a0
RFL: 0x0000000000010202, RIP: 0xffffff800b68931a, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff81db908000, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff81dc6936c0 : 0xffffff800b61d626
0xffffff81dc693730 : 0xffffff800b6b7bd5
0xffffff81dc693900 : 0xffffff800b6ce4ed
0xffffff81dc693920 : 0xffffff800b68931a
0xffffff81dc693a30 : 0xffffff800b68ac9f
0xffffff81dc693a80 : 0xffffff800b683192
0xffffff81dc693da0 : 0xffffff800b6844c5
0xffffff81dc693dc0 : 0xffffff800ba53211
0xffffff81dc693e00 : 0xffffff7f8cd128d7
0xffffff81dc693e40 : 0xffffff7f8cccf51b
0xffffff81dc693e60 : 0xffffff7f8ccabb7e
0xffffff81dc693e80 : 0xffffff7f8ccaccf1
0xffffff81dc693ed0 : 0xffffff7f8ccaa738
0xffffff81dc693ef0 : 0xffffff800ba472a8
0xffffff81dc693f30 : 0xffffff800ba45daa
0xffffff81dc693f80 : 0xffffff800ba45ed9
0xffffff81dc693fb0 : 0xffffff800b6b26b7
Kernel Extensions in backtrace:
com.apple.ATIRadeonX2000(8.0)[14A6AB07-A70C-3FB2-99D0-FCFBD4C90244]@0xffffff7f8 cca7000->0xffffff7f8cf72fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8bc50000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8c1ab000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8c168000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000000b400000
Kernel text base: 0xffffff800b600000
System model name: iMac11,1 (Mac-F2268DAE)
System uptime in nanoseconds: 35754680325
last loaded kext at 35584229117: com.apple.driver.AppleBluetoothMultitouch 75.15 (addr 0xffffff7f8d55b000, size 77824)
loaded kexts:
com.sophos.kext.sav 8.0.4
com.bresink.driver.BRESINKx86Monitoring 9.0
com.rogueamoeba.InstantOnCore 6.0.2
com.Greatdy.driver.SystemAudioCapture 1.0.0
com.rogueamoeba.InstantOn 6.0.2
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.1f2
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.ATIRadeonX2000 8.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f33
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleMuxControl 3.2.11
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.kext.AMD4800Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleUSBHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Uninstall all of this, and then see if it runs ok.
If so, reinstall one at a time until you find the problem.
com.sophos.kext.sav 8.0.4
com.bresink.driver.BRESINKx86Monitoring 9.0
com.rogueamoeba.InstantOnCore 6.0.2
com.Greatdy.driver.SystemAudioCapture 1.0.0
com.rogueamoeba.InstantOn 6.0.2 -
Major kernel panics on brand new MB
SO here is the story from a brand new mac user (windows user since 1993). I was loaned an IBook this past summer and I tell you - I fell in love with this machine, so much so - that I kept it until this past week. I absolutely loved this so much that I decided that I had to get me a mac.
I am a teacher so I decided that Education store was the way to go - cheaper, free shipping.
I got a macbook 2.0 white Core 2 duo - awesome, 1 GB of ram, superdrive - I was pumped
I got this delivered to me on Jan 23 but due to a busy week, I didn't set it up until Saturday.
Start up went like a dream - until it started to reboot on its own - I thought that it was perhaps a new computer re-cycling system.
Then I get this black box with several languages that tells me to restart. Panic is slowly setting in since I haven't really done anything other than turn it on and register.
Unfortunately, Apple is closed at this point.
Monday morning comes and so do my phone calls. I get this awesome agent (Ashley) who walks my through a re-install of the system disks - it works for 15 minutes - black box comes up.
I call on Tuesday and again get super service from the agents - they give me some suggestions, all of which still do not work _ I know that these are kernel panics but nobody knows why. There was no need to update the firmware because the newest version of Mac OS was on the machine (tried this anyways - no luck).
On Thursday, I got in touch with Sales and Support and am now getting a brand new replacement MacBook within 48 hours.
This has been the best service that I have ever recieved from any company - everybody was super and provided my with awesome support. It was clear that there was a problem and this was quickly resolved.
Hats off to Apple Support.
My only questions:
Does anybody out there know why these kernel panics, random shutdowns happen?
Are there software conflicts that I need to know about before I get my new machine?Kernal Panics are often caused by defective/improperly installed RAM module.
AppleCare could have had you test/reinstall the RAM.
This is a moot point since machine is being replaced.
Enjoy the new(hopefully troublefree) MacBook.
Jim
PowerBook G3 500 Mhz "Pismo"/ 2.0Ghz BlackBook 2GB OWC RAM Mac OS X (10.4.8) -
I recently upgraded my MacBook Pro from 10.6.8 to 10.7 (and now 7.1 & 7.2).
Ever since the switch to Lion my Mac has a kernel panic at shutdown and I get the "You need to restart your computer" error message.
I've reset the PRAM and SMC but that made no difference. Booting in safe mode didn't help either. I also unplugged everything from the Mac (monitor, keyboard, mouse, etc.) but it still kernel panics.
Here are a couple logs with peripherals attached and without.
How can I prevent this shut down kernel panic?Mac OS X 10.7 Help: If “You need to restart your computer” appears
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