Kernel panic software or hardware?
I bought a brand new macbook Pro 13" that came with snow leopard 10.6.4, after 2 month of using it i start getting Kernel Panic, i didn´t know what was it so when i took it to apple store they said that the hard drive was corrupted so they change it, a week later i start getting Kernel panic again, they have done test of software and hardware and they found nothing so they said it must be a program that a installed that caused it, is that possible? when i got my computer back i only installed skype and yahoo msn and i end up getting kernel panic too, (can skype or yahoo msn can cause kernel panic?), apple store is not being much help because they said its software so i don't know what else to do.
this is the error i get so i will happy if somebody know what this means:
Interval Since Last Panic Report: 82488 sec
Panics Since Last Report: 1
Anonymous UUID: AC864DA5-EB9E-46EE-BD5E-01B60C9B7058
Thu Oct 14 09:36:35 2010
panic(cpu 1 caller 0x292f86): "pmappvhunlink no pvh"@/SourceCache/xnu/xnu-1504.5.30/osfmk/i386/pmap_internal.h:418
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x572f3b78 : 0x21b456 (0x5cf870 0x572f3bac 0x2238b2 0x0)
0x572f3bc8 : 0x292f86 (0x58e4d8 0x76faba0 0x0 0x50b65000)
0x572f3cf8 : 0x293754 (0x76fab54 0x11b57000 0x1 0x50e77ab8)
0x572f3d68 : 0x2608f1 (0x76fab54 0x11b57000 0x1 0x11b6d000)
0x572f3e98 : 0x260e8c (0x11b6d000 0x1 0x0 0x0)
0x572f3ed8 : 0x282031 (0x7742334 0x11b57000 0x1 0x11b6d000)
0x572f3f38 : 0x47a69d (0x7742334 0x11b57000 0x1 0x16000)
0x572f3f78 : 0x4ed9bd (0x7875d20 0x7c6c848 0x7861f44 0x1)
0x572f3fc8 : 0x29f43d (0x7c6c844 0x0 0x10 0x7c68284)
BSD process name corresponding to current thread: Dock
Mac OS version:
10D2125
Kernel version:
Darwin Kernel Version 10.3.2: Wed Mar 17 14:55:00 PDT 2010; root:xnu-1504.5.30~3/RELEASE_I386
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 62025308915657
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x56bd2000, size 0x12288) - last unloaded 198185315590
loaded kexts:
com.manycamllc.driver.ManyCamDriver 0.0.9
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 36468017726
com.apple.driver.AGPM 100.11.6
com.apple.driver.AudioAUUC 1.4
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AppleMikeyDriver 1.8.6f7
com.apple.driver.AppleHDA 1.8.6f7
com.apple.driver.AirPortBrcm43224 424.16
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.GeForce 6.1.2
com.apple.driver.AppleBacklight 170.0.20
com.apple.driver.ACPISMCPlatformPlugin 4.1.2d9
com.apple.driver.AppleLPC 1.4.12
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleIRController 303.5.1
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleUSBHub 4.0.0
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleUSBEHCI 4.0.0
com.apple.driver.AppleUSBOHCI 3.9.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleSMBIOS 1.5
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.6.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.3f7
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 1.8.6f7
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.driver.AppleHDAController 1.8.6f7
com.apple.iokit.IOHDAFamily 1.8.6f7
com.apple.driver.NVSMU 2.2.7
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IO80211Family 311.1
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.2d9
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.1.2
com.apple.NVDAResman 6.1.2
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.3f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.3f7
com.apple.iokit.IOBluetoothFamily 2.3.3f7
com.apple.driver.AppleUSBMultitouch 204.13
com.apple.iokit.IOUSBHIDDriver 4.0.0
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOUSBFamily 4.0.0
com.apple.iokit.IOHIDFamily 1.6.3
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro7,1, BootROM MBP71.0039.B05, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.62f5
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.16 )
Bluetooth: Version 2.3.3f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x06300000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000
i have tried all this so far:
1) run the fsck pressing command +option S key
2) i have done option + command + R + P
3) i have run the disc pressing C key and check the softward, sometimes i get nothing and sometimes i get that some volume folder has move but it fixed it.
4) i have run the disk pressing D and sometimes i get nothing and sometimes i get this hardward error 4MEM/9/40000000:0XA9F75D18, apple said that that hardware error was cause because of a softward problems, is it possible?.
5) i have reinstall the Mac OS X software again without deleting the information i have, all the softward its up to date.
6) i have install Onyx and do check the softward all the time.
Another thing is that before they change the hard drive i also have problem with internet, apple store have check my airport card and they said its works fine, that i had that problem because of the driver, but i have notice something that on the internet bar signal some times i get a full signal but but internet runs slow, i told them that and they said that the bar signal shows that you have internet thats all and not the potential of the signal, is it true????
i will appreciate your help guys. thanks in advance.
hey baltwo i uninstall manycam and i got this new error.
Interval Since Last Panic Report: 77278 sec
Panics Since Last Report: 2
Anonymous UUID: AC864DA5-EB9E-46EE-BD5E-01B60C9B7058
Sun Oct 24 21:57:43 2010
panic(cpu 1 caller 0x29341c): "pmappvremove(0x80170e8,0x7fff70066000,0x13cd45, 0x800000013cd45066): pv not on hash, head: 0x80170e8, 0x7fff70066000"@/SourceCache/xnu/xnu-1504.7.4/osfmk/i386/pmap_internal.h:737
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x58a7bb58 : 0x21b455 (0x5cf328 0x58a7bb8c 0x2238b1 0x0)
0x58a7bba8 : 0x29341c (0x58e6d4 0x80170e8 0x70066000 0x7fff)
0x58a7bcd8 : 0x2937b9 (0x80170e8 0x70000000 0x7fff 0x5288f000)
0x58a7bd48 : 0x2608ee (0x80170e8 0x70000000 0x7fff 0x70200000)
0x58a7be78 : 0x260e89 (0xffe00000 0x7fff 0x0 0x0)
0x58a7beb8 : 0x22c3fd (0x88d1c2c 0x0 0x1 0xffe00000)
0x58a7bf08 : 0x4773d4 (0x891a5dc 0x0 0x0 0x343)
0x58a7bf58 : 0x477402 (0x8913000 0x0 0xb0c5cd4 0x227161)
0x58a7bf78 : 0x4edaf8 (0x8913000 0x9866b88 0xb0c5cd4 0x7fff)
0x58a7bfc8 : 0x29f43d (0x9866b84 0x0 0x10 0x9867ea4)
BSD process name corresponding to current thread: ManagedClient
Mac OS version:
10F569
Kernel version:
Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504.7.4~1/RELEASE_I386
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 6740809287085
2 pagetable corruption incident(s) detected, timeout: 1
Incident 0x0, reason: 0x10, action: 0x2, time: 0x621778348f2
Incident 0x0, reason: 0x10, action: 0x1, time: 0x621778825ee
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x11c8000, size 0x12288) - last unloaded 209565999127
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 24999406408
com.apple.driver.AGPM 100.12.12
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.8.7f1
com.apple.driver.AppleMikeyDriver 1.8.7f1
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.driver.AudioAUUC 1.4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPISMCPlatformPlugin 4.1.2b1
com.apple.driver.AppleBacklight 170.0.24
com.apple.driver.AppleLPC 1.4.12
com.apple.GeForce 6.1.8
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.driver.AirPortBrcm43224 425.16.2
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleUSBHub 4.0.0
com.apple.driver.AppleUSBEHCI 4.0.2
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleUSBOHCI 3.9.6
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.10.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.10.0
com.apple.driver.DspFuncLib 1.8.7f1
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.7f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.8.7f1
com.apple.iokit.IOHDAFamily 1.8.7f1
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.2b1
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.1.8
com.apple.NVDAResman 6.1.8
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.7f1
com.apple.driver.AppleUSBBluetoothHCIController 2.3.7f1
com.apple.iokit.IOBluetoothFamily 2.3.7f1
com.apple.driver.AppleUSBMultitouch 205.32
com.apple.iokit.IOUSBHIDDriver 4.0.2
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IO80211Family 311.1
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.driver.NVSMU 2.2.7
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBFamily 4.0.2
com.apple.iokit.IONetworkingFamily 1.9
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro7,1, BootROM MBP71.0039.B05, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.62f5
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.16.1)
Bluetooth: Version 2.3.7f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x06300000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000
what are my options now?
Similar Messages
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IMac kernel panic -- rule out hardware and software! any ideas?
Greetings forum
I am totally at a loss on what to do next. Im writing about a mid 2010 27 inch iMac recently upgraded to Mountain Lion. Shortly after this the computer started to experience issues of rebooting itself as clicking apps such as safari. So began the troubleshooting process!
First tried clean install -- ie format HD and internet recover install
everything installed fine and then restart issue again as it experience kernel panic
ruling out the Software I was convinced it was a memory hardware issue so I booked appt at genius bar and took it in-- the computer was there for 4 days and the tech said they did extensive testing and could find nothing wrong with the hardware tests!! and they had no advice other than to try a fresh install (again)
I took it home and let it sit for a couple of months as I didnt want to bother with it right away
So I pulled it out again yesterday and decided to do a fresh install after format -- again within 5 min in kernel panicd! This time i think I was searching in safari. BELOW is the crash report
I also decided to load up the diagnostic tool off my iMac disk to test hardware (did the extended test TWICE) and NO TROUBLE FOUND (see photo)
KERNEL PANIC COPY PASTE:
Interval Since Last Panic Report: 476 sec
Panics Since Last Report: 1
Anonymous UUID: C5678BA0-F5C5-7B5C-0D29-E8CD2BAF1AA9
Sun Feb 24 18:05:12 2013
panic(cpu 3 caller 0xffffff80034b7bd5): Kernel trap at 0xffffff80034a1e6e, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000145340dea, CR3: 0x0000000034083000, CR4: 0x0000000000000660
RAX: 0xffffff8003abeb90, RBX: 0xffffff801ce358e0, RCX: 0x0000000000000cc5, RDX: 0xffffff8003abdc88
RSP: 0xffffff808375b4a0, RBP: 0xffffff808375b5c0, RSI: 0xe200b4ff10aff8cd, RDI: 0x0000000000046064
R8: 0x00000000000001ff, R9: 0x0000000000000000, R10: 0xffffff806e379000, R11: 0xffffff8019740800
R12: 0xffffff800c2b8c80, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8003abdb70
RFL: 0x0000000000010246, RIP: 0xffffff80034a1e6e, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000145340dea, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff808375b140 : 0xffffff800341d626
0xffffff808375b1b0 : 0xffffff80034b7bd5
0xffffff808375b380 : 0xffffff80034ce4ed
0xffffff808375b3a0 : 0xffffff80034a1e6e
0xffffff808375b5c0 : 0xffffff80034a0f7b
0xffffff808375b5e0 : 0xffffff8003464e33
0xffffff808375b690 : 0xffffff8003464f60
0xffffff808375b6c0 : 0xffffff8003424624
0xffffff808375b6f0 : 0xffffff8003424c69
0xffffff808375b720 : 0xffffff7f84f7a6b6
0xffffff808375b840 : 0xffffff7f84f7b441
0xffffff808375b8d0 : 0xffffff7f84f7b5c8
0xffffff808375b920 : 0xffffff8003527bd5
0xffffff808375b970 : 0xffffff8003527804
0xffffff808375ba20 : 0xffffff80036fee3e
0xffffff808375bad0 : 0xffffff8003513626
0xffffff808375bb20 : 0xffffff80037bfc76
0xffffff808375bbc0 : 0xffffff800345c085
0xffffff808375bc10 : 0xffffff800345b593
0xffffff808375bc50 : 0xffffff800345ef13
0xffffff808375bdb0 : 0xffffff80034628da
0xffffff808375bf40 : 0xffffff80034b7fa9
0xffffff808375bfb0 : 0xffffff80034ce411
Kernel Extensions in backtrace:
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib(1.0d1)[5461F87D-B177-35 9F-BCBA-AAD93F1AA676]@0xffffff7f84f79000->0xffffff7f84f7cfff
BSD process name corresponding to current thread: Safari
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000003200000
Kernel text base: 0xffffff8003400000
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 348505511475
last loaded kext at 50930517136: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f85597000, size 16384)
last unloaded kext at 304923370473: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f83d17000, size 65536)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.kext.AMD5000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleUSBHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.AppleUSBHIDMouse 175.8
com.apple.driver.AppleHIDMouse 175.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i5, 2.8 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB
Serial ATA Device: PIONEER DVD-RW DVRTS09
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfa132000 / 7
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfd130000 / 5
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Hmmmm, what all is connected at home that wasn't at the Apple Store?
Does it ever crash when not using Safari or Internet?
Can you test your AC power? -
Kernel Panic, Software Updates, Worth 104.8 Update?
Hi, hope someone can give me some advice.
We have been using a few GS’s runiing 10.4.7 for good few months now with no major problem. The predominate application used is FCP (5.1.2). We have been keeping the machine up-to-date via software update from the start. We have tended to do the updates on one machine and the follow with the rest a week or so later if there haven’t been any problems regarding updates.
Until now.
Today we have had multiple kernel panics on the a good percentage of the machines.
This is the lastest from one of them.
Wed Feb 7 13:44:49 2007
panic(cpu 3 caller 0x559750A0): DART XBE DART Entry Exception: HyperTransport write logical page 0x01C40
Latest stack backtrace for cpu 3:
Backtrace:
0x00095718 0x00095C30 0x0002683C 0x559750A0 0x5FF31D70 0x5FF31DA8 0x5FF18048 0x002D0D00
0x002CFBC8 0x000A9914
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleGPIO(1.1.9d0)@0x5ff2f000
dependency: com.apple.driver.IOPlatformFunction(1.8.0d12)@0x5595d000
com.apple.driver.MacIOGPIO(1.1.9d0)@0x5ff16000
com.apple.driver.AppleMacRISC4PE(1.8.5d0)@0x5596e000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x5594f000
dependency: com.apple.driver.IOPlatformFunction(1.8.0d12)@0x5595d000
Proceeding back via exception chain:
Exception state (sv=0x01524A00)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.7.0: Fri May 26 15:20:53 PDT 2006; root:xnu-792.6.76.obj~1/RELEASE_PPC
It maybe a coincidence but yesterday we did a software
-up-date on the rest of the machine after testing it on two machine which had no problems.
It was not a major update the application where,
iMovie
Grageband
iPhoto
iWeb
pages.
All up to the latest versions.
The only reaming update via software update the 10.4.8 update which we have help off from doing.
Could these last updates being causing the problems?
Would it be worth updating one of the machines that has experienced the problem to 10.4.8 to see if the continue?
Or are we missing something?
Any advice on this would be great.
Thanks
G5 Quad, Mac Book Pro Mac OS X (10.4.8)Your kernel panics are not caused by third-party software and is most likely hardware.
Things you can try
Boot into Recovery and Repair the disk
Reset PRAM/NVRAM: OS X Mavericks: Reset your computer’s PRAM
Reset SMC (as you seem to have possible sleep problems): Intel-based Macs: Resetting the System Management Controller (SMC)
You can try to check the RAM with Remember. http://www.kelleycomputing.net/rember/
Another way to check is to remove one stick and test, then swap. However, 2GB might not be enough to do what you want on the Mac. If it always happens on wake from sleep, then it could be a quick test. -
Kernel panic leads to hardware replacement
I've been having troubles with kernel panics throughout the day... I've followed every step from zapping pram to following step-by-steps AppleCare techies have given me.
Problem is: nothing has worked, so I need to take it in to be looked at.
I'm 99 percent certain it's a hardware problem, which, I read, can be costly.
However, I bought my iBook in December 2005 and bought the extended warranty. Will my warranty cover any hardware replacement?
I'm a poor college student; and if it's going to cost me I've got to weigh out what I value most, my iBook or my plasma.
Thanks to anyone who can help.If you're under your warranty still and you haven't done anything crazy with your iBook like spilling liquids on it or dropping it, then Apple will repair your iBook for no cost.
Brian -
Macbook Pro - Kernel Panic and then Hardware Error!
Hi,
So I just went through major stress of going through my first kernel panic with my 21 month old 15" 2.2GHz MacBook Pro. The screen suddenly became pixelated and then shut down, went through the whole "You need to restart your computer..." screen a million times when I tried to restart it, but had to do a lot of force shut downs. Then I put in my Install Disc 1 and did a Hardware Test where they found the error: 4SNS/1/40000000:TGOD. After that, I restarted my computer and now everything is fine... or so it seems for the moment.
I'm just wondering, since that was the first time it happened, should I take it to the Apple store to get it checked soon, or wait? Or should I do another Hardware Test? I've checked online on that specific error and that apparently it's a temperature/fan problem with the motherboard. Any suggestions on what to do now? Thanks!Take it in and get it looked at if you are getting that error. They may have to replace that logic board.
Dave M.
MacOSG Founder/Ambassador An Apple User Group iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch) -
Kernel Panic - is it hardware?
This is second one this week. First one was related to Aperture, which was updated today, so hopfully we are good there. This one, however, seem to relate to storage.
Your thoughts?
Wed Jul 25 21:39:57 2012
panic(cpu 2 caller 0xffffff802e6b7b95): Kernel trap at 0xffffff802ea1c924, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000128, CR3: 0x000000000b684021, CR4: 0x00000000001606e0
RAX: 0x0000000000000128, RBX: 0xffffff805904a808, RCX: 0xffffff80964e2808, RDX: 0xffffff8077c17228
RSP: 0xffffff82026537e8, RBP: 0xffffff8202653820, RSI: 0x0000000000000128, RDI: 0x00000000ffffffff
R8: 0xffffff81f650d078, R9: 0x7ffffffffffffffe, R10: 0x00000000ffffffff, R11: 0x00000000ffffff80
R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0xffffff8086aa9268, R15: 0xffffff8086fe2ba0
RFL: 0x0000000000010282, RIP: 0xffffff802ea1c924, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000128, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff8202653480 : 0xffffff802e61d5f6
0xffffff82026534f0 : 0xffffff802e6b7b95
0xffffff82026536c0 : 0xffffff802e6ce4ad
0xffffff82026536e0 : 0xffffff802ea1c924
0xffffff8202653820 : 0xffffff802e71345c
0xffffff8202653850 : 0xffffff802e6f19ec
0xffffff82026538a0 : 0xffffff802e6f0fe1
0xffffff82026538e0 : 0xffffff802e6f14da
0xffffff8202653960 : 0xffffff802e6f9f68
0xffffff82026539b0 : 0xffffff802e6f2f02
0xffffff8202653cc0 : 0xffffff802e96e4af
0xffffff8202653d20 : 0xffffff802e96e6ab
0xffffff8202653e00 : 0xffffff802e6f2882
0xffffff8202653e90 : 0xffffff802e96a8bd
0xffffff8202653f50 : 0xffffff802e9e17da
0xffffff8202653fb0 : 0xffffff802e6cecf3
BSD process name corresponding to current thread: KernelEventAgent
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x000000002e400000
Kernel text base: 0xffffff802e600000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 130808678981629
last loaded kext at 128552946019806: com.apple.driver.AppleUSBTCKeyEventDriver 235.4 (addr 0xffffff7fb0af4000, size 12288)
last unloaded kext at 128650365571116: com.apple.iokit.IOUSBMassStorageClass 3.5.0 (addr 0xffffff7fb0aba000, size 69632)
loaded kexts:
com.parallels.filesystems.prlufs 2010.12.28
com.parallels.kext.prl_vnic 7.0 15104.778994
com.parallels.kext.prl_netbridge 7.0 15104.778994
com.parallels.kext.prl_hid_hook 7.0 15104.778994
com.parallels.kext.prl_hypervisor 7.0 15104.778994
com.parallels.kext.prl_usb_connect 7.0 15104.778994
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.69
com.apple.driver.ApplePlatformEnabler 2.0.5d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.0f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.0.0
com.apple.driver.AppleIntelHD4000Graphics 8.0.0
com.apple.driver.AppleIntelFramebufferCapri 8.0.0
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleUSBHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.nvidia.nvGK100hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Well, nothing interesting... same as yours...
-
Post-Kernel Panic: Various questions on iTunes, mail, stability, help!
I recently experienced a Kernel Panic on my Macbook Pro from late 2010 (2.53 ghz, 4 gb ram, 500 gb OS X snow leopard etc).
First, a quick overview of the Kernel Panic process:
I had a lot of stuff running simultaneously, and the system started hanging for several minutes. I then made a manual shutdown by pressing the power button, and when I started it up again, I entered the wonderful realm of Kernel Panic.
Extended hardware test found nothing wrong.
Disk Utility told me there were a corrupt sibling file, as well as about three corrupt record files (I think they were called that - it looked pretty generic, but unfortunately I didn't write anything down).
I couldn't start in safe mode, a PRAM boot didn't do anything, nothing worked. I couldn't reinstall OS X, as I got a message saying there couldn't be written to my harddisk.
I didn't have any Time Machine backup, so a very friendly collague of mine took my MPB apart, and in short transferred the contents of my harddisk onto an external harddisk. I then formatted my harddrive, reinstalled OS X, and am now in the process of putting everything back in place, as well as I can. But I have a bunch of questions and observations I'm a little worried about, and I very much hope someone can help me.
It must be mentioned that I haven't taken the MBP online again yet; I am currently still at work and am not able to get my Mac online on the work network (it's locked). Therefore there are some OS X updates I haven't reinstalled yet.
- I have managed to rebuild all my subfolders in the default Mail program; however, my Inbox is nowhere to be found on the external harddrive, and I can't seem to find the location of my new inbox anywhere. Is it eternally lost, or can I restore it? My extemely important mails are saved (software licenses etc), but there were quite a few mails in my inbox that are important as well and i'd like to get them back.
- ITunes seem to have some issues with handling the import of my entire music/podcast archive (about 120 GB). If I select more than approx. 15 gb to import, it starts hanging, and I have to force quit it and retry with a smaller chunk. Is this normal, or should I be worried?
Note: I did notice that a couple of the folders in the salvaged iTunes archive were completely empty - there's only a picture of a blank piece of paper next to it, instead of a folder icon, and the size is 0 kb. I can just re-rip the music to my library, but I am a little suspicious of this.
- More iTunes. One of the times I force-quit it and then tried to reopen it, I got an error message saying that I couldn't open the iTunes application, because the files were locked, or the archives were locked, or something along those lines. I got quite a scare, but after restarting the mac, iTunes opened as it should. Again, should I be worried? Is this normal?
- I am considering getting a new harddisk for the MBP, a Seagate Momentus XT 500 gb, as I am a little wary of the default harddisk after this. I figure that since I haven't put anything back in place yet, it would be the same if I had to format and reinstall OS X once more. The damage has already been done, so to speak. Would this be a good idea, or is it unneccessary? (I have ordered a RAM upgrade, so i'll be running with 8gb instead of the default 4).
- Why did this Kernel Panic happen? I know I made a force shutdown, but why did it go so wrong? I would like to know what caused it, so I can prevent it. Couldn't it handle the extensive simultaneous processes I was putting it through (my gargantuan iTunes library was running, I was watching a video, had many tabs open in Chrome, it was hot etc)? Will the planned RAM upgrade fix the issue? Is there something fishy about my harddrive?
I hope someone will take the time to answer my many questions, and I am very grateful for any help.The most important thing for you to learn from the experience is that you'll inevitably lose all your data if you don't make backups. Regard that as a certainty, not a risk. Do no more work with the computer until you have a backup solution in place.
The second point is that your hard drive has failed and you shouldn't continue to use it. Shut down the computer now and don't start it again until the drive has been replaced.
For future reference, familiarize yourself with FireWire target mode:
How to use and troubleshoot FireWire target disk mode
This mode can be used to access the internal storage device of a Mac without booting it.
Some of your files have apparently been lost or corrupted. If you don't have backups, they're almost certainly gone forever. It's possible to attempt data recovery on a failed drive, but the more you use it, the less the chance of success. I have no experience in this area.
As for why the kernel panic happened, that's impossible to say without a panic log, but it was most likely caused by the drive failure. -
Hi, just now my computer just popped out an error message saying that "You need to restart your computer". I was able to power the iMac back (and i'm typing from my iMac). I did some research about it and it has something to do with the kernel panic..either hardware or software. Since i was able to power back my iMac, i supposed it was software-related problem? Here's the log from /Library/Logs/DiagnosticReports/
I'm sorry it was quite long and i have no idea how to attach the text file which i have saved. What could be the problem here? And any suggestions to avoid this from happening again? My heart skipped a beat just now.. Hopefully it was no something serious such as hardware problems..
thank you!
[quote]
Mon Jan 7 04:41:39 2013
panic(cpu 1 caller 0xffffff8000545709): "complete() while dma active"@/SourceCache/xnu/xnu-1504.15.3/iokit/Kernel/IOMemoryDescriptor.cpp:2273
Backtrace (CPU 1), Frame : Return Address
0xffffff8060213ba0 : 0xffffff8000204d15
0xffffff8060213ca0 : 0xffffff8000545709
0xffffff8060213ce0 : 0xffffff7f80e90e34
0xffffff8060213d30 : 0xffffff7f80e8aac2
0xffffff8060213d80 : 0xffffff7f813c6b84
0xffffff8060213df0 : 0xffffff7f80d740ff
0xffffff8060213e20 : 0xffffff7f80d7ec07
0xffffff8060213e50 : 0xffffff7f80d7ed70
0xffffff8060213ea0 : 0xffffff7f80d7fb39
0xffffff8060213ef0 : 0xffffff7f80d7c076
0xffffff8060213f10 : 0xffffff800053b31f
0xffffff8060213f60 : 0xffffff800053afc5
0xffffff8060213fa0 : 0xffffff80002c8527
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IOAHCIBlockStorage(1.6.6)@0xffffff7f813c4000->0xffffff7f813d8ff f
dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
dependency: com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000
com.apple.driver.AppleAHCIPort(2.2.0)@0xffffff7f80d79000->0xffffff7f80d90fff
dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80826000
com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000->0xffffff7f80d78fff
com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000->0xffffff7f80e9cfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 16972898800986
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.5 (addr 0xffffff7f81330000, size 0x65536) - last unloaded 96015086516
loaded kexts:
com.google.filesystems.fusefs 2.1.9 - last loaded 8029647925508
com.bresink.driver.BRESINKx86Monitoring 9.0
com.avatron.AVExFramebuffer 1.6.1
com.Cycling74.driver.Soundflower 1.5.2
com.logmein.driver.LogMeInSoundDriver 1.0.0
com.avatron.AVExVideo 1.6.1
com.squirrels.airparrot.framebuffer 3
com.squirrels.driver.AirParrotSpeakers 1.7
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.filesystems.msdosfs 1.6.3
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.8f3
com.apple.driver.AppleMikeyDriver 2.0.8f3
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AudioAUUC 1.57
com.apple.kext.ATIFramebuffer 6.4.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AirPort.Atheros9388 426.35.3
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.48
com.apple.ATIRadeonX3000 6.4.2
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelHDGraphics 6.4.2
com.apple.driver.AppleIntelSNBGraphicsFB 6.4.2
com.apple.iokit.SCSITaskUserClient 2.6.9
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.IOAHCIBlockStorage 1.6.6
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.7
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleUSBHub 4.2.5
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.2.6
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.8f3
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.4
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleHDAController 2.0.8f3
com.apple.iokit.IOHDAFamily 2.0.8f3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.17
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.17
com.apple.driver.AppleBacklightExpert 1.0.2
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.kext.ATI6000Controller 6.4.2
com.apple.kext.ATISupport 6.4.2
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.9
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.9
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOUSBHIDDriver 4.2.5
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.driver.AppleUSBMergeNub 4.2.5
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOFireWireFamily 4.2.7
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.9
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.9
com.apple.iokit.IOUSBFamily 4.2.6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.3.0
[/quote]Suggest you uninstall SoundFlower, LogMeIn and AirParrot and see if that changes anything.
Allan -
Kernel panic after replacing hard drive in Powerbook 17"
I need help with a kernel panic that won't even let me start up. Here's a detailed account of what happened:
The hard drive in my Powerbook 17" recently failed. Since it is out of warranty anyway, I decided to try to replace it myself. I found a good tutorial with photos online and was careful to rehook everything appropriately. After the replacement, I immediately installed OS 10.2 from my Apple Software Restore CD. It seemed to successfully install on the new HD.
After installing OS X, I restarted. I got the Apple logo on the grey screen but as soon as the "gear" started spinning, I got a kernel panic. I tried resetting the PRAM and the PMU but still got the panic message so I fired up Apple Hardware Test CD. Without even running the test, it gave me the message that errors were detected with my RAM upon startup. In the Hardware Profile tab, under Memory Overview, it showed:
768/1024
SODIMM0/J20STANDARD512/512
SODIMM1/J23REVERSED256/516
The last line "SODIMM1..." was red. It appeared that one of the sticks of RAM was damaged. However, when I swapped the sticks, I still got the kernel panic, but the Hardware Profile no longer listed either of the sticks in red and the full 1024/1024 MB was shown.
Does anyone have any idea why I am still getting a panic message? Could I have damaged the RAM itself or the RAM slot? (I was very careful when pulling it out.) Any help would be much appreciated. This has been a great computer for about 6 years and I hope to get another few out of it!
PeterFor anyone interested: I experimented with this a little more last night. By switching the RAM sticks, the memory problem seems to be resolved. I was still getting the kernel panic though so I put the original hard drive (which is on the verge of crashing) back in the machine and everything booted up just fine. It seems like the problem may actually be with the new hard drive. I don't need to do anything to the drive other than pop it in the machine, right?
-
Dear All,
I purchased my Macbook Air in the US in August 2011. Now it is only less than two years. Starting from two weeks ago, my Mac air starts to have the four language restart box very often. I took it to the Apple Genuis Bar and got my whole system clean reinstalled. Update all the software. But the problem happened again, and the four lanague restart box changes to a five lanague restrat box.
I did not install windows in my mac.
The first time that the panic happened when I waked my Mac up from sleeping. Later, the panic happens randomly, sometimes when I use Word, sometimes when I use safari. After I retalled the whole system, the panic happened twice when I tried to install new software, such as Itune.
I would be very grateful if anybody can give me an idea how to resolve the problem.
Interval Since Last Panic Report: 39288 sec
Panics Since Last Report: 6
Anonymous UUID: 67560712-9A41-4EAC-A6A0-6D6342C6F2BF
Tue Jul 23 09:34:07 2013
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff8000293858, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x000000000e15d02e, CR4: 0x00000000000606e0
RAX: 0xffffff8002a23a78, RBX: 0xffffff80043dd828, RCX: 0xffffff80008bd8c0, RDX: 0x00000000000001e0
RSP: 0xffffff8047093d80, RBP: 0xffffff8047093da0, RSI: 0xffffff800446e2b0, RDI: 0xffffff80008bdaa0
R8: 0x0000000000000000, R9: 0xffffff8047093ef8, R10: 0x00000001c07b9000, R11: 0x0000000000000000
R12: 0xffffff80008bcd00, R13: 0x0000000000000000, R14: 0x0000000000000057, R15: 0x000000000000001e
RFL: 0x0000000000010286, RIP: 0xffffff8000293858, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0x0000000000000008, Error code: 0x0000000000000002, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff8047093a30 : 0xffffff8000220792
0xffffff8047093ab0 : 0xffffff80002c4794
0xffffff8047093c60 : 0xffffff80002da55d
0xffffff8047093c80 : 0xffffff8000293858
0xffffff8047093da0 : 0xffffff8000296032
0xffffff8047093dc0 : 0xffffff800026c60a
0xffffff8047093f40 : 0xffffff80002c3fbb
0xffffff8047093fb0 : 0xffffff80002da481
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookAir4,1 (Mac-C08A6BB70A942AC2)
System uptime in nanoseconds: 7080359384962
last loaded kext at 35138986006: com.apple.filesystems.msdosfs 1.7.1 (addr 0xffffff7f81066000, size 57344)
last unloaded kext at 350839301230: com.apple.iokit.IOUSBMassStorageClass 3.0.3 (addr 0xffffff7f809a1000, size 69632)
loaded kexts:
foo.tun 1.0
foo.tap 1.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.ApplePlatformEnabler 2.0.5d3
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHD3000Graphics 7.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleIntelSNBGraphicsFB 7.3.2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookAir4,1, BootROM MBA41.0077.B0F, 2 processors, Intel Core i5, 1.6 GHz, 2 GB, SMC 1.74f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313132533654465238432D48392020
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313132533654465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD TS064C, 60.67 GB
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0249, 0xfa120000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0xfa113000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2Thank you very much for your suggestion. It did not work. I brought my mac air to a computer store. Restore OX system again. At the end of the restorement, the 5-lanague restart box appeared again. The technician told me that probably the hardware was broken down. He has seen six max air recently with kernel panics because of hardware problems.
I bought my mac air in the US in August 2011. Use it very carefully. Terribly, less than 2 years, it broke down. -
Kernel Panics - Applecare refusing repairs
I ordered a 15" Core2Duo Macbook Pro as soon as they were announced and from the first day I have been experiencing about 3 or 4 kernel panics (gray screen, "shutdown required" message) per day, at random times, regardless of what applications I am running, or how long the system has been up.
First I ran the Apple Hardware test off the install CD and it showed countless errors of the form:
4MEM/1/40000000:4b352
4MEM/4/40000000:09752dac
4MEM/4/40000000:06752dac
I sent it in to Apple for repairs, but it came back a few days later with a note saying that they couldn't find any problems, so they didn't do anything. I used the computer for a few days and had the same problems, repeated kernel panics, but this time when running the Apple Hardware test it returned no errors. I also tried running Rember to test the RAM, which turned up even more errors than the original Apple hardware test. When I called for a second repair job and explained this to them, they said they don't care what Rember says because it's not an Apple product. They say they still can't find any problems, and they are now preparing to return my laptop to me with the issue unresolved.
I have tried all the remedies I could find -
I have erased and installed OSX 5 or 6 times now.
I have tried using only the pre-installed software and not installing anything that didn't come on the boot CD.
I tried resetting the PRAM and a system reset (removing the battery and AC and holding the power button).
I have tried turning off my Airport card.
I have tried testing each of my two RAM chips individually, but can't isolate which one is defective because sometimes the hardware test displays an error, and sometimes it doesn't.
The same problems continue: frequent kernel panics, but the hardware test only detects a problem about half of the time.
This is a complete nightmare. I have been a satisfied Apple customer for years now, but I was so disappointed to have my brand new system fraught with problems right out of the box, and even further frustrated at the poor level of support I have been receiving. Are there any other options left open to me at this point? Thank you for reading.
Macbook Pro 15" 2.33MHz Core2Duo Mac OS X (10.4.8) 2GB RAMI agree with Adam in trying new memory modules.
Also, you need to call Customer Relations if you're not happy. The are the ones to resolve any issues you have--not support.
1-800-APL-CARE #3
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
ITMS: MacOSG Podcast
An Apple User Group -
High CPU temps after kernel panic.
Recently I've seen my Mac Pro 8-core CPU temps rise pretty considerably, between 10°-15°C after a bone head move on my part.
After setting up a new Vista x64 virtual machine in VMWare Fusion 2, I was trying to get a Linksys USB to Ethernet adapter (USB200M) to work inside this virtual machine, but with little success. After tracking down a driver online which I thought at the time was a match for the chip on the adapter, I tried to load the driver manually in the virtual machine. This unfortunately resulted in an immediate OS X kernel panic; my first and only on this machine.
Since then, my CPU temps have been on the rise. Not sure if its even possible for a kernel panic to damage hardware, but I’m wondering if any low-level software damage resulting from the kernel panic could be causing the higher temps?
I tried a simple restart which did nothing. I have since run the extended Apple Diagnostics and everything appeared OK. Also, ran a “fsck” check and everything appeared OK there as well.
Any feedback, suggestions or advice?
P.S. This is an Early ’08 2.8GHz 8-core Mac Pro with 10GB third-party RAM. RAM has been thoroughly tested and running in the machine for over a year now without incident.
ThanksNo, ethernet ports work fine.
I use the adapter to connect a VMWare Virtual Machine directly to a VPN Netgear router which runs a remote VoIP service, available on Windows only. To make a long story short, I ran into all kinds of performance issues when connecting the Mac via Ethernet directly to this crappy little Netgear VPN router.
So, the alternative was to use the USB to Ethernet adapter to connect only the VM directly to this router. Definitely not ideal, but worked fine with XP.
It was when I upgraded the VM to Vista x64 and tried to install the driver for the adapter that I got the kernel panic and now higher CPU temps.
Still just curious if I could have damaged any hardware? -
My SSD failed and I was instructed to reformat my hard drive and restore my files. I erase my hard drive using Disk Utility and reinstalled Lion from a flash drive. While Lion is installing, I get a kernel panic. That's happened now four times in a row and I'm befuddled because I don't have anything on my computer to conflict right? Please help.
eubiedoo wrote:
Do you think it's ram related?
No way to tell unless you test it. Like I said kernel panics are usually hardware related. Since your Macbook Pro is from the "2009" era, run the Hardware Test disc which you should already have - Intel-based Macs: Using Apple Hardware Test
Apple Store diagnostic testings are FREE. It's the repairs you are responsible for if out of warranty. -
Can't install mac os x on macbook pro because of kernel panic: IO-APIC
Hello guys,
i have a macbook pro, that i formated with a windows 7 dvd, now i ONLY have a windows 7 on my macbook pro.(I wanted a clean install with os x before i puted windows 7, but i coudnt because each time i tried to boot from os x dvd i got a kernel panic, thats why i formated the entire hard driver and puted windows 7)
But now i realy want the mac os x, i really tried evrything, evry dvd, evry key combination nothing worked.the error i get is: yo need to restart your computer ....
I alo cant acces the hardware test....
nobody could help me on the forums...
Today i tried to boot from a linux bootcd,then i got the next error:
mp-bios bug:8254 timer not connected to IO-APIC
kernel panic: not syncing: IO-APIC +timer doesnt work.
As you can see the problem is apic,when i press noapic the linux starts up, so i think if I could disable the apic before starting to boot from the os x dvd should help...
on windows computers yo can disable the apic in bios, does anybody have an idea how i can do it on a macbook pro?
or maybe other ideas that can repair the bug?You are working ages on a mac os and dont know how to fix a problem like this...
It's far from a common problem. I've never seen anyone post an IO-APIC issue before. Doing a search for your exact error message turns up all kinds of links for people trying to install Linux, Ubuntu, or some other non Windows OS on their PC. This thread is the only one I found related to a Mac.
Just a note on this:
i can get a mac os x snow leopard on a windows PC
You do realize that's illegal, right? The user license clearly states that the Mac OS is to be installed on Mac hardware only. Not to mention that even if you do somehow manage to get OS X installed on PC hardware, it's almost a 100% certainty it will run badly.
and tried to press option, c,d while booting(the dvd os x was in there)
Just pressing? Try again, insert the OS X install disk and restart. When you hear the startup chime, immediately press and hold the C key until it is clear you've started up to the DVD. If this doesn't work, then that kind of brings this up:
oh one more thing: i was also getting the kernel panic before formatting the previous mac os x
Kernel panics are usually hardware related. What do you have plugged into the laptop? If anything, unplug them before attempting to boot to the OS X install disk. If there's nothing plugged into any of the USB, Ethernet or FireWire ports, the it's most likely bad RAM. You'll have to bring the Mac in for service to get that checked out under warranty. -
Recieving "Kernel Panic" notification and I don't have my OS CD anymore
I am recieving a Kernel Panic notification Error Code: 0x00000010 every time I start the computer - I read that reinstalling the os would fix the issue, however I got my MacBook in '08 and have since lost the operating system. Any ideas?
Kernel panics are usually hardware related so I don't know where you read that reinstalling the OS is a definite fix. Bad ram is a typical issue. Read: http://support.apple.com/kb/HT1392
If you lost your OS installer DVD then get a new one. Contact AppleCare and request a new DVD. You need that for repairing the hard drive and reinstalling your OS. Keep it in a safe place next time.
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