Kernel Panic with AppleIntelCPUPowerManagement on Macbook Pro Retina 15
Hello,
I'm getting Kernel Panic with grey "Death Screen". This happends 5 times. On 5-th of January (3 times) and on 8-th (2 times).
All the cases according to Consol reports have similar symphtoms:
panic(cpu 2 caller 0xffffff802aeb7e75): Kernel trap at 0xffffff7face2557e, type 13=general protection, registers:
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(196.0)[F79878E3-8CF9-3ACF-B578-2CE 754CA61F8]@0xffffff7face0e000->0xffffff7face36fff
This line (besides many others) is different in reports
BSD process name corresponding to current thread: WindowServer (2 times)
And other one quicklookd, WebProcess and Web Service.
I sent all reports to Apple Support as MAC OS asked me about. BTW I can publish them again here.
Firstly, may be it's possible to figure out the reason of panics: Is this the SW or HW problem?
Guys at service told me to bring Macbook AS IS. But if this is the SW problem I can clean / reinstall OS etc. myself.
And (after cleaning and/or reinstalling) if the problem is in HW I'll be getting panics again. So I can bring to service Macbook with new history of panics.
So what is the probability of HW problem in such a case. When all reports point to the same .kext file.
Thank You in advance.
Cheers,
Victor
P.S.: Computer is new, I didn't change configuration, OS etc.
Installed programs under question: m3tag (Tag Editor - recompiled by somebody from WIndows program with some similar to CrossOver env.)
Adobe FlashPlayer Plugin
Thanks for reply.
Exactly - MP3Tag Wineskin port. I also think that here is the reason. This port is up-to-date (10.8.2 compatible) but very inacurate - I found many garbage in MP3Tag package. And the original Windows program is very old - 1984(?).
I removed this program from computer and I have to get a try for some period of time.
Similar Messages
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Multiple kernel panics & black screen on Macbook Pro Retina early 2013
My Macbook Pro Retina (early 2013, 8GB ram, 250 GB hard drive) has been experiencing multiple kernel panics forcing rapid-fire restarts of the computer multiple times within a very short time frame. This is followed by the screen staying black even if the computer is on (keyboard lit up, can hear volume buttons) but nothing is on the screen. Once the screen goes black, I have to employ some combination of manually shutting it down (by holding down the power button) and then turning it back on (+/- doing an SMC reset) to get the screen working again. I also tried a PRAM reset once, but it didn't seem to have any effect, and I've repaired the disk permissions.
This issue has happened multiple times in the past week. It seems to vary as to how long it takes to happen again (could be a few days, could be less than an hour), and it has happened during multiple different activities (surfing the web, using Word, using Mail). I have experienced this both on Mavericks and after updating to Yosemite over the weekend.
I took it to the Apple Store on Saturday and while the Genius saw that the screen was black when I initially brought it in (even though the computer was on), we couldn't recreate the issue and the diagnostic tests he ran showed nothing. It even started back up fine for him. I thought I was OK, until I had another round of kernel panics + black screen this afternoon. At this point, doing a normal restart of the machine results in a kernel panic before it even makes it off of the loading screen and then a black screen.
This time, I checked the logs and saw the panic report included below. I don't know enough about this to understand what it means, but hopefully someone else does! Some internet searching has suggested that it might be a problem with the GPU (and the log below says GPU panic). Help, please!
Mon Nov 3 16:43:08 2014
*** Panic Report ***
panic(cpu 6 caller 0xffffff7f868daf63): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x104000000 0xffffff8114d8a000 0x0e7150a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 6), Frame : Return Address
0xffffff8111a12d30 : 0xffffff8003d3a811
0xffffff8111a12db0 : 0xffffff7f868daf63
0xffffff8111a12e90 : 0xffffff7f84a1cd28
0xffffff8111a12f50 : 0xffffff7f84ae71b6
0xffffff8111a12f90 : 0xffffff7f84ae7226
0xffffff8111a13000 : 0xffffff7f84d1ed7e
0xffffff8111a13090 : 0xffffff7f84d3650b
0xffffff8111a130d0 : 0xffffff7f84b5fa13
0xffffff8111a13100 : 0xffffff7f84b5f99d
0xffffff8111a13130 : 0xffffff7f84c6dc9f
0xffffff8111a13160 : 0xffffff7f84c6f971
0xffffff8111a13200 : 0xffffff7f84c6ff38
0xffffff8111a13280 : 0xffffff7f84a31bbf
0xffffff8111a132d0 : 0xffffff7f84c74157
0xffffff8111a13430 : 0xffffff7f84c745fa
0xffffff8111a134b0 : 0xffffff7f84b1ebee
0xffffff8111a13680 : 0xffffff7f84b1d78f
0xffffff8111a136c0 : 0xffffff7f84b2d8f8
0xffffff8111a13720 : 0xffffff7f84b27d63
0xffffff8111a13740 : 0xffffff7f84ae3f76
0xffffff8111a13780 : 0xffffff7f84ae3060
0xffffff8111a137e0 : 0xffffff7f84a20164
0xffffff8111a13800 : 0xffffff7f84a20b5b
0xffffff8111a13a20 : 0xffffff7f84a20e48
0xffffff8111a13ac0 : 0xffffff7f849ce330
0xffffff8111a13b40 : 0xffffff7f849cdb9e
0xffffff8111a13ba0 : 0xffffff7f849cf4c6
0xffffff8111a13be0 : 0xffffff7f849818d0
0xffffff8111a13c70 : 0xffffff7f849798ac
0xffffff8111a13cb0 : 0xffffff7f849d0164
0xffffff8111a13d00 : 0xffffff80042b85b1
0xffffff8111a13d50 : 0xffffff80042ff0b5
0xffffff8111a13dc0 : 0xffffff8003dea95e
0xffffff8111a13e10 : 0xffffff8003d3e91c
0xffffff8111a13e40 : 0xffffff8003d235a3
0xffffff8111a13e90 : 0xffffff8003d33e8d
0xffffff8111a13f10 : 0xffffff8003e0a142
0xffffff8111a13fb0 : 0xffffff8003e3ac66
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000->0xffffff7f849a9fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f868cc000->0xffffff7f868dffff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f868c4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f8526e000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f868c7000
com.apple.nvidia.driver.NVDAResman(10.0)[53CC0E05-7382-336C-8239-AE884D6CA71A]@ 0xffffff7f849cc000->0xffffff7f84c41fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f849b6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000
dependency: com.apple.AppleGraphicsDeviceControl(3.7.21)[4700601D-3FEB-3B86-B2BA-8D71AF84D1 C4]@0xffffff7f849c6000
com.apple.nvidia.driver.NVDAGK100Hal(10.0)[DC43029D-568A-3B7C-976B-E922C17F5143 ]@0xffffff7f84c4d000->0xffffff7f84dfafff
dependency: com.apple.nvidia.driver.NVDAResman(10.0.0)[53CC0E05-7382-336C-8239-AE884D6CA71A ]@0xffffff7f849cc000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
BSD process name corresponding to current thread: WindowServerThe logic board is faulty and will have to be replaced.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
Kernel Panics with Brand New Macbook Pro
Hey guys,
I've experience two kernel panics since purchasing my Brand new MBP three days ago. I really just want the problem to end, this is a new piece of equipment, it should function perfectly. At the time of the panic I had a Lacie 1TB USB HD plugged directly into the computer, a 4 port usb hub on which a USB keyboard and thumb drive and mouse were plugged in. I was running Transmission, Safari, iTunes and simplify Media. I opened my system prefs to edit my geektool arrangements and the panic happened.
Here's my system config at the time of the panic:
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB
Graphics: kHW_NVidiaGeForce9600MGTItem, NVIDIA GeForce 9600M GT, spdisplayspciedevice, 512 MB
Graphics: kHW_NVidiaGeForce9400MItem, NVIDIA GeForce 9400M, sppcipcidevice, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.38.39)
Bluetooth: Version 2.1.7f5, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, (null) mA
USB Device: Keyboard Hub, (null) mA
USB Device: Apple Keyboard, (null) mA
USB Device: LaCie Hard Drive USB, (null) mA
USB Device: hub_device, (null) mA
USB Device: STORE N GO, (null) mA
USB Device: composite_device, (null) mA
USB Device: Apple Internal Keyboard / Trackpad, (null) mA
USB Device: IR Receiver, (null) mA
USB Device: BRCM2046 Hub, (null) mA
USB Device: Bluetooth USB Host Controller, (null) mA
And here's the Error Log:
Interval Since Last Panic Report: 76803 sec
Panics Since Last Report: 1
Anonymous UUID: EB263E27-173E-49BB-B6EF-909F212383F1
Fri Jul 10 14:12:24 2009
panic(cpu 1 caller 0x001AB0FE): Kernel trap at 0x00675e90, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x0997f014, CR3: 0x01925000, CR4: 0x00000660
EAX: 0x00000001, EBX: 0x00000000, ECX: 0x0997eff0, EDX: 0x00000024
CR2: 0x0997f014, EBP: 0x57103e38, ESI: 0x00000001, EDI: 0x00000120
EFL: 0x00010297, EIP: 0x00675e90, CS: 0x00000008, DS: 0x08e50010
Error code: 0x00000000
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x57103c18 : 0x12b4c6 (0x45f1bc 0x57103c4c 0x13355c 0x0)
0x57103c68 : 0x1ab0fe (0x469338 0x675e90 0xe 0x468ae8)
0x57103d48 : 0x1a1703 (0x57103d60 0x0 0x57103e38 0x675e90)
0x57103d58 : 0x675e90 (0xe 0x540048 0x10 0x10)
0x57103e38 : 0x676149 (0x120 0x0 0x57103e7f 0x0)
0x57103e98 : 0x66ffc2 (0xc940e00 0x0 0x997eff0 0x28)
0x57103ef8 : 0x671199 (0x81c7b00 0x2e6982a1 0xdd0 0xc8c0c80)
0x57103f38 : 0x849915 (0x81c7b00 0xc8c0c80 0x0 0x0)
0x57103f58 : 0x8499f0 (0x81c7b00 0x0 0x0 0x1a436f)
0x57103f78 : 0x13ebde (0x81c7b00 0x9590fbc 0x0 0xbfffe860)
0x57103fc8 : 0x1a14ec (0x522b60 0x0 0x1a40b5 0x7916520)
Backtrace terminated-invalid frame pointer 0
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOUSBHIDDriver(3.4.6)@0x847000->0x84bfff
dependency: com.apple.iokit.IOUSBFamily(3.4.6)@0x5aa000
dependency: com.apple.iokit.IOHIDFamily(1.5.5)@0x66b000
com.apple.iokit.IOHIDFamily(1.5.5)@0x66b000->0x6a4fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9J3050
Kernel version:
Darwin Kernel Version 9.7.1: Thu Apr 23 13:52:18 PDT 2009; root:xnu-1228.14.1~1/RELEASE_I386
System model name: MacBookPro5,2 (Mac-F2268EC8)
System uptime in nanoseconds: 15187783155681
unloaded kexts:
com.apple.driver.iTunesPhoneDriver 1.0 - last unloaded 13577456375939
loaded kexts:
xxx.qnation.PeerGuardian 1.1.8
com.markspace.driver.RemoteNDIS 438
com.apple.driver.iTunesPhoneDriver 1.0 - last loaded 13516330911565
com.apple.iokit.IOUSBMassStorageClass 2.0.7
com.apple.driver.AppleHIDKeyboard 1.0.9b4
com.apple.filesystems.afpfs 9.0.1
com.apple.nke.asp_tcp 4.7.1
com.apple.filesystems.msdosfs 1.5.4
com.apple.driver.AppleHWSensor 1.9d0
com.apple.iokit.IOBluetoothSerialManager 2.1.7f5
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AppleHDA 1.7.0a50
com.apple.driver.AppleMikeyHIDDriver 1.0.6
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.AppleMikeyDriver 1.7.0a50
com.apple.driver.AppleHDAController 1.7.0a50
com.apple.driver.AGPM 100.8.7
com.apple.DontSteal_Mac_OSX 6.0.3
com.apple.driver.SMCMotionSensor 2.1.1d2
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.AppleIRController 113
com.apple.kext.AppleSMCLMU 1.4.3d2
com.apple.driver.AppleGraphicsControl 2.8.15
com.apple.driver.ACPISMCPlatformPlugin 3.4.0a17
com.apple.driver.NVSMU 1.1.7
com.apple.driver.AppleSMBusPCI 1.0.1d1
com.apple.driver.AppleLPC 1.3.1
com.apple.nvidia.nv50hal 5.4.6
com.apple.GeForce 5.4.6
com.apple.driver.BroadcomUSBBluetoothHCIController 2.1.7f5
com.apple.driver.AppleUSBTCButtons 1.7.4f1
com.apple.driver.AppleUSBMultitouch 189.35
com.apple.driver.AppleUSBTCKeyboard 1.7.4f1
com.apple.driver.AppleUSBMergeNub 3.4.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.0
com.apple.iokit.SCSITaskUserClient 2.1.0
com.apple.driver.XsanFilter 2.7.91
com.apple.driver.AirPortBrcm43xx 364.39.0
com.apple.iokit.IOAHCISerialATAPI 1.1.2
com.apple.iokit.IOAHCIBlockStorage 1.2.2
com.apple.driver.AppleFWOHCI 3.9.5
com.apple.driver.AppleUSBHub 3.4.6
com.apple.nvenet 1.0.54
com.apple.iokit.IOUSBUserClient 3.4.6
com.apple.driver.AppleAHCIPort 1.7.0
com.apple.driver.AppleUSBOHCI 3.4.6
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleSmartBatteryManager 158.10.5
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.5
com.apple.driver.AppleACPIButtons 1.2.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.5
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.6.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.0.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.DspFuncLib 1.7.0a50
com.apple.driver.AppleSMBusController 1.0.1d1
com.apple.iokit.IOHDAFamily 1.7.0a50
com.apple.iokit.IOAudioFamily 1.6.9fc4
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.IOPlatformPluginFamily 3.4.0a17
com.apple.driver.AppleSMC 2.3.1d1
com.apple.NVDAResman 5.4.6
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.driver.AppleUSBBluetoothHCIController 2.1.7f5
com.apple.iokit.IOBluetoothFamily 2.1.7f5
com.apple.iokit.IOUSBHIDDriver 3.4.6
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.0
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.0
com.apple.iokit.IOFireWireFamily 3.4.7
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOUSBFamily 3.4.6
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.2.0
Both panics have been reported to Apple promptly after they happened. Any help is really appreciated. As I said before, I just really want my computer to work with no issue. The thing's brand new!
Also: since the panic I have moved the usb keyboard from the hub to a port directly on the computer.
Thanks for your help!Remove all the external devices you have connected. If any of the USB peripherals required installing software such as drivers, then you should uninstall the software as well as disconnecting the device to prevent panics. If no kernel panics occur after using the computer this way, then the problem is related to one or more of the peripherals you are using. Based on the panic log information the likely candidates are one or more of the USB devices you are using.
-
I am planning to replace my 3+ year old MacBook Pro with a new MacBook Pro, Retina display... I have been told by "chat" on the Apple site that I can transfer my data wirelessly... on my network.. Is is a good option? I don't want to invest in cables if I can help it... since the old machine has firewire and the new one has thunderbolt! Will the wireless transfer take forever... as in 30-50 hours??? I've been hearing these horror stories...
Ralph Landry1 wrote:
Recently did one MacBook Pro to another for my daughter...almost full 500 GB HD estimate wireless was 48 hours, wired took a little over an hour.
Wow, shocking in comparison. You have the patience of a Saint ! -
Kernel Panic Issue - mid 2010 MacBook Pro
I need some help with this kernel panic situation I'm experiencing. The number of panics have progressively gotten worse in the past couple months, and had increased to a panic about every half hour.
Today I went to see the Apple Geniuses and they did a complete erase of my hard drive and reinstall of OSx 10.6.8. I have yet to add any new programs since thehard drive wipe. I was actually trying to download Adobe CS6 dmg when my computer had a kernel panic and forced me to shutdown. (I was also running Safari when that happened.)
I was assured by the Apple Genius (on this visit and the one a couple months ago) that there is nothing wrong with any of my hardware. My machine has also passed every hardware test I've done. We thought the initial kernel panic situation was due to 3rd party software from X-rite (Color Munki) as that showed up on my reports.
I don't know what the problem is now since my machine has been wiped.
Can anyone here please help?
Here's my panic report:
Sat Aug 10 15:50:49 2013
Machine-check capabilities (cpu 0) 0x0000000000000c09:
family: 6 model: 37 stepping: 5 microcode: 2
Intel(R) Core(TM) i7 CPU M 620 @ 2.67GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Machine-check status 0x0000000000000004:
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0xba00000000400405 valid
MCA error code: 0x0405
Model specific error code: 0x0040
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
MISC register valid
Error enabled
Uncorrected error
IA32_MC5_MISC(0x417): 0x0000000000000180
IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid
panic(cpu 0 caller 0x2aaf41): Machine Check at 0x5365e630, thread:0x7ea1b7c, trapno:0x12, err:0x0,registers:
CR0: 0x8001003b, CR2: 0x70e76d20, CR3: 0x00100000, CR4: 0x00000668
EAX: 0x075e1038, EBX: 0x00000038, ECX: 0x00000002, EDX: 0x0000003c
ESP: 0x5b023b90, EBP: 0x5b023c78, ESI: 0x075e1000, EDI: 0x0000000c
EFL: 0x00000046, EIP: 0x5365e630
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x819e18 : 0x21b837 (0x5dd7fc 0x819e4c 0x223ce1 0x0)
0x819e68 : 0x2aaf41 (0x59dfe4 0x59e0d1 0x5365e630 0x7ea1b7c)
0x819f58 : 0x2a29f2 (0x1 0x0 0x0 0x0)
0x5b023c78 : 0x536616ed (0x0 0x0 0x0 0x423)
0x5b023cf8 : 0x5364ec22 (0x5 0x270f 0x451ed 0x0)
0x5b023df8 : 0x2ad0c5 (0xffffffff 0x7fffffff 0x5b023e38 0x84baa0)
0x5b023e18 : 0x225bba (0x84bf3c 0x99ff2f84 0x423 0x84bf28)
0x5b023e78 : 0x22698c (0x1 0x7ea1b7c 0x6de6c58 0x210bc1)
0x5b023ee8 : 0x2275b0 (0x7ea1b98 0x0 0x0 0x2170bc)
0x5b023f58 : 0x227631 (0x23014c 0x863ea0 0x0 0x2a45c9)
0x5b023f78 : 0x2302e6 (0x23014c 0x863ea0 0x0 0x0)
0x5b023fc8 : 0x2a179c (0x863ea0 0x0 0x10 0x8a39be4)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelCPUPowerManagement(142.6.0)@0x5364b000->0x5366efff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4550954624934
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x5aacd000, size 0x65536) - last unloaded 313131132286
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 23510029751
com.apple.driver.AGPM 100.12.31
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.GeForce 6.4.0
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3Thanks for the quick reply Carolyn! I appreciate the help.
The Apple Genius ran a full diagnostic of my hardware today. I ran the Apple Hardware Test a couple days ago. Everything says hardware is not the issue. I'm really not sure what is happening since it keeps passing multiple hardware tests and there are no 3rd party software additions. I have read of other people having OSx kernel panics with 10.6.8.
I did update software that Apple recommended when I turned my computer on -- Safety Update and Java. Other than that, I haven't added any other software since my hard drive wipe (since my CS6 wouldn't complete before the kernel panic). -
New problem with display on Macbook Pro retina (Samsung panel)
Hello All,
I am a very new people on your forum but a few weeks ago i bought a new macbook pro retina with samsung panel.
I haven't ghosting effect on my macbook but i have a new and really bad problem.
I try to found a some information on Russians forums but nobody can help me with it.
I can see an artifacts in the form of flashing pixels on all display.
It occurs in 20-30 minutes after the start of work.
Today i try to test it on game Dirt 2 and i can see defects after 2 minutes after start. So i think it can be reason with Geforce 650 but when i back to desktop and use HD 4000 i still see a problem.
This is best seen on a black screen with high backlight.
When i try to connect TV via HDMI i can't see any problem in my TV.
So i really don't know what could be the reason.
I attached the video with issue to video hosting
http://vimple.ru/579f880e8b7045e09f8fc5bc097c5e2b
Also i have a many software problem like Crashing safari and iTunes. It can be a few times per day.
I really disappointed with my new Macbook.
I haven't any problem with old 2009 Macbook pro with Snow Leopard but Mountain Lion is not working well.Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
Keep getting kernel panics on new i7 MacBook Pro
This is really bugging me, I got the new i7 MBP last Thursday and since then I've had four kernel panics.
Checking console > system diagnostic reports > Kernel_yyyy-mm-dd the backtrace for each ends at the following:
+Backtrace continues...+
+Kernel Extensions in backtrace (with dependencies):+
com.apple.driver.AppleIntelHDGraphics(6.1.4)@0x11f0000->0x129cfff
+dependency: com.apple.iokit.IOPCIFamily(2.6)@0x958000+
+dependency: com.apple.iokit.IONDRVSupport(2.1)@0x98a000+
+dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x969000+
com.apple.iokit.IOSurface(74.0)@0x150e000->0x1518fff
Has anyone else been having kernel panics with the i7s?
Any suggestions on what it could be or what I should do?
From the looks of it it has something to do with the graphics card, maybe the auto switching feature.
Thanks in advance.Tom Torrillo wrote:
Anyway, I contacted support and they say this is the first they've heard of a problem like this and want me to do an archive & install, then an erase & install.
I am loathe to do either of those as I spent three days moving data over and installing my apps. Plus the fact that I got my first KP early on leads me to believe it's not a software issue and I'll wind up just going through all that to get to the ole switcheroo with Apple anyways.
Ummm, no one here can speak for Apple, but I strongly suspect they're going to want to do that before calling it a hardware problem. And after some period of time, it's quite probably going to be a repair instead of a possible replacement at this time. Not sure how that sits with you . . . .
Also, if you're confident of your installations (OS and added software), simply do a clone to an external HD (using SuperDuper, CarbonCopyCloner, or similar), do the A&I and/or E&I, then you'll know if it's soft/hardware, and then you can decide if you want to clone the exact same OS/software back to the MBP. -
Kernel Panic with my Mac Book Pro
I have a problem with my Mac Book Pro.
Sometimes i have a Kernel Panic on my Screen.
I have loged this Protocoll:
Can anyone help me with this Problem?
What is the cause of these Kernel Panic.
Thanks a lot to all members here!
Interval Since Last Panic Report: 46332 sec
Panics Since Last Report: 1
Anonymous UUID: B76F9D9D-AEE3-42A9-A76D-A8826BDF7F93
Wed Apr 21 18:23:14 2010
panic(cpu 1 caller 0x2269e4): "thread_invoke: preemption_level -1, possible cause: unlocking an unlocked mutex or spinlock"@/SourceCache/xnu/xnu-1504.3.12/osfmk/kern/sched_prim.c:1471
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x5cbcbd38 : 0x21b449 (0x5ce420 0x5cbcbd6c 0x2238a5 0x0)
0x5cbcbd88 : 0x2269e4 (0x585e1c 0xffffffff 0x585db4 0x2262a8)
0x5cbcbe08 : 0x2270ea (0x879c01c 0x879c01c 0x5cbcbe68 0x232817)
0x5cbcbe78 : 0x227178 (0x0 0x0 0x0 0x86d7604)
0x5cbcbe98 : 0x22193c (0x0 0x0 0x5cbcbef8 0x10)
0x5cbcbeb8 : 0x485c67 (0x86f77c0 0x0 0x86b6a14 0x0)
0x5cbcbf28 : 0x48635a (0x0 0x0 0x0 0x86f77c0)
0x5cbcbf68 : 0x319fea (0x86b6a14 0x86f77c0 0x0 0x86b6a2c)
0x5cbcbfc8 : 0x29e6cc (0x86b6a04 0x0 0x10 0x878fba4)
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10D573
Kernel version:
Darwin Kernel Version 10.3.0: Fri Feb 26 11:58:09 PST 2010; root:xnu-1504.3.12~1/RELEASE_I386
System model name: MacBookPro4,1 (Mac-F42C89C8)
System uptime in nanoseconds: 2809267949527
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x1095000, size 0x12288) - last unloaded 100226472054
loaded kexts:
com.cisco.nke.ipsec 2.0.1
com.parallels.kext.prl_vnic 5.0 9344.559361
com.parallels.kext.prl_netbridge 5.0 9344.559361
com.parallels.kext.prlusbconnect 5.0 9344.559361
com.parallels.kext.prlhidhook 5.0 9344.559361
com.parallels.kext.prl_hypervisor 5.0 9344.559361
com.apple.filesystems.msdosfs 1.6.1 - last loaded 165478026465
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHDA 1.8.4fc3
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AudioAUUC 1.4
com.apple.GeForce 6.1.0
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.driver.AppleBacklight 170.0.16
com.apple.kext.AppleSMCLMU 1.5.0d1
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPISMCPlatformPlugin 4.1.1d0
com.apple.driver.AppleLPC 1.4.11
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.iPodSBCDriver 1.5.0
com.apple.driver.AppleIRController 303
com.apple.iokit.SCSITaskUserClient 2.6.2
com.apple.iokit.IOAHCIBlockStorage 1.6.1
com.apple.driver.AirPortBrcm43xx 422.91.27
com.apple.driver.AppleUSBUHCI 3.9.6
com.apple.iokit.AppleYukon2 3.1.14b1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleAHCIPort 2.1.1
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleFWOHCI 4.5.7
com.apple.driver.AppleUSBHub 3.9.6
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 3.9.6
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleSMBIOS 1.5
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagementClient 104.3.0
com.apple.driver.AppleIntelCPUPowerManagement 104.3.0
com.apple.driver.IOBluetoothHIDDriver 2.3.1f4
com.apple.driver.DspFuncLib 1.8.4fc3
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.nvidia.nv50hal 6.1.0
com.apple.NVDAResman 6.1.0
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IONDRVSupport 2.1
com.apple.driver.AppleHDAController 1.8.4fc3
com.apple.iokit.IOHDAFamily 1.8.4fc3
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.iokit.IOBluetoothSerialManager 2.3.1f4
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.1d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleUSBMultitouch 204.12.1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.1f4
com.apple.driver.AppleUSBBluetoothHCIController 2.3.1f4
com.apple.iokit.IOBluetoothFamily 2.3.1f4
com.apple.iokit.IOUSBHIDDriver 3.9.6
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.AppleUSBMergeNub 3.9.6
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.2
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.2
com.apple.iokit.IOAHCIFamily 2.0.3
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 3.9.6
com.apple.iokit.IONetworkingFamily 1.9
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOUSBFamily 3.9.6
com.apple.iokit.IOHIDFamily 1.6.2
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.27f2
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 19 devices, 2 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS542520K9SA00, 186,31 GB
Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1290, 0xfd100000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa200000
USB Device: iPod, 0x05ac (Apple Inc.), 0x1302, 0xfa230000
USB Device: Microsoft Basic Optical Mouse, 0x045e (Microsoft Corporation), 0x0084, 0xfa220000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0231, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000Kevin may be on to something.
http://discussions.apple.com/thread.jspa?messageID=11380463
Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
MacOSG: An Apple User Group iTunes: MacOSG Podcast Follow us on Twitter: MacOSG -
Frequent Kernel Panic on Early '08 MacBook Pro
Hey, everyone. I understand that this is a fairly common subject these days, so I'll jump right into it: My MacBook Pro (early 2008) repeatedly has kernel panics that force me to shut down my computer manually (the button in the top right hand corner). This was not a problem in Snow Leopord. Also, I've had Lion installed since its release and this has just now started happening, and frequently too; it occurs every hour or so. Another important note I should add is that my logic board was diagnosed as kaputt roughly three months ago. The laptop ran fine until now. Here's the log I receive on start-up each time a panic occurs:
Interval Since Last Panic Report: 478328 sec
Panics Since Last Report: 12
Anonymous UUID: C54D3E29-131A-4830-A7C8-5EBB105ABEE6
Tue Mar 20 22:59:19 2012
panic(cpu 0 caller 0xffffff80002444ca): "zalloc: zone \"kernel map entries\" empty."@/SourceCache/xnu/xnu-1699.24.23/osfmk/kern/zalloc.c:1605
Backtrace (CPU 0), Frame : Return Address
0xffffff80d9acbc50 : 0xffffff8000220702
0xffffff80d9acbcd0 : 0xffffff80002444ca
0xffffff80d9acbdc0 : 0xffffff80002732f6
0xffffff80d9acbe20 : 0xffffff800026ed21
0xffffff80d9acbed0 : 0xffffff8000232e47
0xffffff80d9acbf00 : 0xffffff800023af4e
0xffffff80d9acbf40 : 0xffffff800023afb9
0xffffff80d9acbf70 : 0xffffff800023d98d
0xffffff80d9acbfb0 : 0xffffff8000820057
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11D50b
Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6
System model name: MacBookPro4,1 (Mac-F42C89C8)
System uptime in nanoseconds: 1965865965634
last loaded kext at 121109917407: com.eltima.ElmediaPlayer.kext 1.0 (addr 0xffffff7f81824000, size 16384)
last unloaded kext at 297128093800: com.apple.driver.AppleUSBTCKeyEventDriver 225.2 (addr 0xffffff7f81b28000, size 8192)
loaded kexts:
com.eltima.ElmediaPlayer.kext 1.0
com.Cycling74.driver.Soundflower 1.5.2
com.apple.filesystems.smbfs 1.7.0
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDA 2.1.7f9
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.filesystems.autofs 3.0
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleBacklight 170.1.9
com.apple.GeForce 7.1.8
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.AppleUSBEthernet 2.1.47
com.apple.iokit.SCSITaskUserClient 3.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.iokit.AppleYukon2 3.2.2b1
com.apple.driver.AirPortBrcm43224 500.36.11
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.3.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.1
com.apple.driver.AppleIntelCPUPowerManagement 167.3.0
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.DspFuncLib 2.1.7f9
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.3f12
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IOAudioFamily 1.8.6fc6
com.apple.kext.OSvKernDSPLib 1.3
com.apple.kext.triggers 1.0
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.AppleHDAController 2.1.7f9
com.apple.iokit.IOHDAFamily 2.1.7f9
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.nvidia.nv50hal 7.1.8
com.apple.NVDAResman 7.1.8
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.3f12
com.apple.driver.AppleUSBBluetoothHCIController 4.0.3f12
com.apple.iokit.IOBluetoothFamily 4.0.3f12
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.3
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOATAPIProtocolTransport 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.3
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 412.2
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.3
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.5 GHz, 2 GB, SMC 1.27f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0xCE00000000000000, 0x4D342037305432393533455A332D43453620
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0xCE00000000000000, 0x4D342037305432393533455A332D43453620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.11)
Bluetooth: Version 4.0.3f12, 2 service, 11 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HTS542525K9SA00, 250.06 GB
Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N
USB Device: hub_device, 0x0409 (NEC Corporation), 0x005a, 0xfa200000 / 2
USB Device: AX88x72A, 0x0b95 (ASIX Electronics Corporation), 0x772a, 0xfa240000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x820f, 0x1a110000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0230, 0x5d200000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
Any chance anyone can read into this and tell me how to best remedy the situation? I'd really like to not have to buy a new computer, especially until next fall or perhaps this summer.Heart-A-Tact wrote:
May I ask why?
From Wikipedia: A logic board is the Apple equivalent of a motherboard. […]
From Dictionary.app (NOAD):
motherboard |ˈmʌðəbɔːd|
noun Computing
a printed circuit board containing the principal components of a microcomputer or other device
kaput |kəˈpʊt|
adjective [ predic. ] informal
broken and useless; no longer working or effective.
Your "logic board was diagnosed as kaputt roughly three months ago". So, you are using a computer whose main module (which includes the CPU) has been broken, useless, and no longer working for three months. If that doesn't qualify as a miracle, I don't know what does. -
Hi! I have a kernel panic problem on my macbook pro! Please help me!!!
Hi! At the Apple store they changed my harddisk twice, but they didn't solve my problem.. Every time I try to install applications or to update the software, the kernel panic message appears (you need to restart your computer..etc) and I don't know what to do! I have already sent the signal to apple and verified permissions and when I did the hardware test, it appeared that i have a 4MEM/1/40000000:0xa9facf98 error...
this is the problem when I restart my computer:
127752 sec
Panics Since Last Report: 5
Anonymous UUID: 87B4D406-9EA4-4E3B-9E09-88BEB0DB4D23
Sun Nov 17 17:06:03 2013
panic(cpu 1 caller 0x293042): "pmap_pv_remove(0x84b6e0,0x6da5b000,0x113279): empty hash"@/SourceCache/xnu/xnu-1504.5.30/osfmk/i386/pmap_internal.h:719
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x5891b8a8 : 0x21b456 (0x5cf870 0x5891b8dc 0x2238b2 0x0)
0x5891b8f8 : 0x293042 (0x58e64c 0x84b6e0 0x6da5b000 0x0)
0x5891ba28 : 0x293754 (0x84b6e0 0x6da00000 0x0 0xfeb6d000)
0x5891ba98 : 0x2608f1 (0x84b6e0 0x6d74b000 0x0 0x6df3b000)
0x5891bbc8 : 0x260e8c (0x6df3b000 0x0 0x0 0x0)
0x5891bc08 : 0x277765 (0x30f3ebc 0x6d74b000 0x0 0x6df3b000)
0x5891bc68 : 0x49f449 (0x30f3ebc 0x44100000 0x5891bd38 0x0)
0x5891bc88 : 0x3124c1 (0x44100000 0x0 0x0 0x0)
0x5891bd58 : 0x424705 (0x5891bdfc 0x5891bdbc 0x11ab5804 0x0)
0x5891bdd8 : 0x2faf85 (0x5891bdfc 0x3 0x5891be28 0x57d71d)
0x5891be28 : 0x2effd4 (0x11a3d9d4 0x5891bec4 0x800 0x5891bf54)
0x5891be78 : 0x494edd (0xda37a30 0x5891bec4 0x1 0x5891bf54)
0x5891bf18 : 0x495520 (0x5891bf54 0xda37a30 0x36a05000 0x1)
0x5891bf78 : 0x4ed9bd (0xe8392a0 0xdcbec68 0xe0c53a4 0xffffffff)
0x5891bfc8 : 0x29f43d (0xdcbec64 0x0 0x10 0xdcbec64)
BSD process name corresponding to current thread: update_dyld_shar
Mac OS version:
10D2125
Kernel version:
Darwin Kernel Version 10.3.2: Wed Mar 17 14:55:00 PDT 2010; root:xnu-1504.5.30~3/RELEASE_I386
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 2230319898307
unloaded kexts:
com.apple.driver.AirPortBrcm43xx 423.91.27 (addr 0xec5000, size 0x1900544) - last unloaded 216410373495
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 76967759672
com.apple.driver.AGPM 100.11.6
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHDA 1.8.6f7
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AudioAUUC 1.4
com.apple.driver.AppleMikeyDriver 1.8.6f7
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.1.2d9
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleBacklight 170.0.20
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.GeForce 6.1.2
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleIRController 303.5.1
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.0.0
com.apple.driver.AppleUSBEHCI 4.0.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.driver.AirPortBrcm43224 424.16
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleUSBOHCI 3.9.6
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleSMBIOS 1.5
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagementClient 105.6.0
com.apple.driver.AppleIntelCPUPowerManagement 105.6.0
com.apple.driver.DspFuncLib 1.8.6f7
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.3f7
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.8.6f7
com.apple.iokit.IOHDAFamily 1.8.6f7
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.2d9
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.1.2
com.apple.NVDAResman 6.1.2
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.3f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.3f7
com.apple.iokit.IOBluetoothFamily 2.3.3f7
com.apple.driver.AppleUSBMultitouch 204.13
com.apple.iokit.IOUSBHIDDriver 4.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IO80211Family 311.1
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOUSBFamily 4.0.0
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.3
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.16 )
Bluetooth: Version 2.3.3f7, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 465,76 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N, 7,8 GB
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x06300000 visualizzate quando apri Stickies.
PLEASE HELP ME!!The Hardware Test detected a RAM problem. Take out the chips and make certain that the connections are clean and reinstall them. Make certain that they are well seated.
If the problem occurs again, test with one chip at a time. Also swap bays if necessary.
Please indicate if you have installed new RAM and if so what brand and the specifications.
Ciao.
Message was edited by: OGELTHORPE -
Kernel panic and now my MacBook Pro won't boot
My MacBook Pro had been acting a little strange for a while - sometimes applications like Final Cut Express and iTunes would "unexpectedly quit" when I tried to open them and wouldn't work until after a restart. Now, the screen went dim and I got the "you need to restart your computer" message. I did, and it worked for a few minutes, and did it again. Now all it does when I turn it on is chimes, shows the Apple logo as if it is going to start up, and then dies. It is the original Core Duo one so it's out of warranty. Is this the logic board? If not is there any hope of it working again?
Kernel panics are usually cause by hardware problems. Disconnect all devices from your computer & check out the following KB Article & User Tip:
http://docs.info.apple.com/article.html?artnum=106805 Mac OS X: "Broken folder" icon, prohibitory sign, or *kernel panic when computer starts*
User Tips: Kernel Panics
!http://i50.tinypic.com/izvwo1.gif! -
I have a bright and shining new 15" Macbook Pro with Retina display. I did not upgrade the processor or the storage. I want to play games on this great computer, too, games that need a controller . . ie . . The Lego Star Wars series and other action games that require a controller like I use on my X Box 360.
What works? What works best?It would help to post this in a more proper form. This is for the iTunes family of stores.
-
Is the SSD in the 15" MacBook Pro Retina compatible with the 13" MacBook Pro Retina?
A friend upgraded his Retina MacBook Pro 15" from 256GB to an OWC 480GB SSD. He was going to sell me the 256GB SSD he pulled out of his rMBP. I was thinking of buying the base 13" rMBP and installing that 256GB SSD from the 15" rMBP. Will that work or are they not compatible. Eyeballing it, they look to be exactly the same size so physically it would fit but not sure if they are not compatible for other reasons.
none of what you mentioned - use a damp micro fibre cloth to wipe your macbook retina.
make sure it's damp and not wet.
using a wet cloth can cause some drips between the keys that might create an issue - so make sure it's just damp. -
Problems with FPS on Macbook Pro Retina while playing WoW
Hi,
So, just a few days ago, I could play World of Warcraft on a highly populated server with around 30 FPS at all times on ultra graphics. All of a sudden, when I logged in last night, I got between 5-8 FPS if I was lucky, and had to turn my graphics down to fair or even low to get around the same FPS or better as before. Do you guys think this could be software or hardware? I don't really care about not playing the game with full graphics, but is instead worried if there could be something wrong with the machine itself.
Cheers
Running 10.8. Higher MBP Retina model with 512 GB flash standard and 16GB of added RAM.There are several threads on this on Blizzard website. You need to do an SMC reset (this worked for me): http://support.apple.com/kb/ht3964
-
Sleep/wake Issues With Late 2013 Macbook Pro Retina 13"
Dear Apple Community,
I have been recently having issues with the sleep/wake cycle of my laptop. Every time my laptop goes to sleep and I try to wake it up it gets stuck on a blank screen for 3 mins before returning to normal functionality. I have tried deleting the sleep image files and the laptop functions fine for a day and then back to the same issues. I have 3 sleep image files, 2 of them are 1.07gb each and the other one is 64mg. I have deleted them many times and they just come back with the same issues. Any help here would be appreciated. Thank You1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
Copy a line of text in this window to the Clipboard.
Paste into the window of another application.
Wait for the test to run. It usually takes a few minutes.
Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/d;/(etc|Preferences)\//s/^\.\/[^/]+//p;' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' 's/0/Off/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D12 26 48 59 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
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