Kernel panics, gray screen, and crashing

Has anyone been getting the kernel panic that displays a grey screen and says you need to restart your computer? I am getting this about once a day. I'm not sure if this is a problem with the MBP or the software I happen to be running at the time of the crash/panic. This has happened to me using Itunes, Garageband, and Firefox (both the Intel and regular verison). I'm just trying to figure out if this is a common problem a lot of people are having or if its just my computer. THANKS!

Hi, I received my mac book pro on Friday (May 26) and it has crashed every day since I got it - more than once. I went by the mac store and talked to the folks there - they said to re-install OS X as a first check. Now it's time for hardware checks - it crashed on my every time I tried to do anything on it tonight. Bummer to spend all the money and end up disappointed. Somebody call the wambulance.
mac book pro (intel) Mac OS X (10.4.6)

Similar Messages

Kernel Panics, Gray screen of death, and hard drives, oh my!

Last week, while performing multiple tasks on my G4, Safari froze up and completely locked up the entire computer. I rebooted by manually pushing the glowing power button the front of the tower. During reboot, I got the gray screen of death with the "you need to restart your macintosh... by holding down the power button for several seconds" message.
After a couple tries and getting that exact same gray screen of death, I started to worry about all my data.
I took both drives out of the G4 Quicksilver - one, a 500gb Barracuda Seagate (Master/bay 1), the other a 200gb Hitachi (slave/bay 2). I hooked them up to an older G4 and ran DiskWarrior and DiskUtility on both of them. The master drive had serious (>34%) fragmentation, which has since been cleaned up. The slave drive was relatively fine.
here's my current problem:
When I hook up:
1. Just the Master with no jumper pins, the drive runs fine, no problems, all settings and prefs are there, etc.
2. Just the Master with the correct pin settings, I get the kernel panic screen of death
3. The Master with correct pin settings and Slave with correct pin settings, kernel panic screen of death
4. If I swap the Master and Slave, and make the correct pin settings, the booting process starts and then I get a light gray screen with the "ghostbusters/do not enter" circle.
I put the original Slave drive in an external HD firewire enclosure, and it will mount on the desktop after the original Master drive has booted up - BUT - if I have the external drive powered up before I boot the Master, I get a gray screen with nothing on it - no message, nothing but grayscreen.
I've backed up my critical data, but would like to get these two drives back into their normal operating Master/Slave relationship that served them well for the last couple years.
Any help greatly appreciated.

New wrinkle:
This morning trying at boot up, the Mac chime sounded, the gray screen w/the apple logo appeared, and then the machine sounded like either the main fan or one of the two drives spun down. Shortly thereafter, I got the prohibitory sign again.
I rebooted and then got something completely different: a black screen with a small blinking vertical rectangle in the top left of the screen, with nothing else happening for a long time, so I manually rebooted and tried to boot into safe mode.
Trying to boot into safe mode gave me the chime, the apple logo, and then the sound of either the fan or drive spinning down and leaving me at the prohibitory sign once again.
Finally I option-booted to the slave drive and upon startup, received the following crash report, which might as well be in Swahili as far as my being able to make sense of it:
Sat Apr 11 09:59:48 2009
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000003DFFF70 PC=0x000000000032F68C
Latest crash info for cpu 0:
Exception state (sv=0x2d409780)
PC=0x0032F68C; MSR=0x00009030; DAR=0x03DFFF70; DSISR=0x40000000; LR=0x00287A40; R1=0x2D3BFDD0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x2D3BFE20 0x00287AA0 0x00288658 0x0030C5AC 0x000B34C8 0xFFFFDFFF
Proceeding back via exception chain:
Exception state (sv=0x2d409780)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x24459500)
PC=0x93091180; MSR=0x0000D930; DAR=0x00100AE4; DSISR=0x40000000; LR=0x000067FC; R1=0xBFFFED50; XCP=0x00000030 (0xC00 - System call)
BSD process name corresponding to current thread: launchd
Mac OS version:
9G55
Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:39:01 PST 2008; root:xnu-1228.9.59~1/RELEASE_PPC
System model name: PowerMac3,5
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x0009BCF0 0x0009C694 0x00029EA0 0x000AFA90 0x000B32F8
Proceeding back via exception chain:
Exception state (sv=0x2d409780)
PC=0x0032F68C; MSR=0x00009030; DAR=0x03DFFF70; DSISR=0x40000000; LR=0x00287A40; R1=0x2D3BFDD0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x2D3BFE20 0x00287AA0 0x00288658 0x0030C5AC 0x000B34C8 0xFFFFDFFF
Exception state (sv=0x24459500)
PC=0x93091180; MSR=0x0000D930; DAR=0x00100AE4; DSISR=0x40000000; LR=0x000067FC; R1=0xBFFFED50; XCP=0x00000030 (0xC00 - System call)
BSD process name corresponding to current thread: launchd

Gray Screen and Random Restarts

In the middle of working recently I've been getting a gray screen and I can do nothing. On one ocassion it restarted and gave a "Your computer restarted because of a problem..."
It's a 2011 27" i7 iMac running 10.8.2.
Here is the most recent log:
====================================================
Interval Since Last Panic Report: 502649 sec
Panics Since Last Report:          1
Anonymous UUID:                   REMOVED
Mon Feb 4 22:31:10 2013
panic(cpu 2 caller 0xffffff800ea9db1b): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x10, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-2050.18.24/osfmk/x86_64/pmap.c:2337
Backtrace (CPU 2), Frame : Return Address
0xffffff80f7b43ad0 : 0xffffff800ea1d626
0xffffff80f7b43b40 : 0xffffff800ea9db1b
0xffffff80f7b43bc0 : 0xffffff800eaa1ad4
0xffffff80f7b43cf0 : 0xffffff800ea61693
0xffffff80f7b43db0 : 0xffffff800ea62abb
0xffffff80f7b43f40 : 0xffffff800eab7fa9
0xffffff80f7b43fb0 : 0xffffff800eace411
BSD process name corresponding to current thread: Google Chrome
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide:     0x000000000e800000
Kernel text base: 0xffffff800ea00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 3080844068507
last loaded kext at 39652583931: com.apple.driver.AppleBluetoothHIDKeyboard          165.5 (addr 0xffffff7f9048c000, size 24576)
last unloaded kext at 167199352584: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f8f388000, size 65536)
loaded kexts:
net.telestream.driver.TelestreamAudio          1.0.3
com.rim.driver.BlackBerryUSBDriverInt          0.0.68
com.apple.filesystems.cddafs          2.5.1
com.apple.driver.AppleBluetoothMultitouch          75.15
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AGPM          100.12.69
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleHDA          2.3.1f2
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.kext.AMDFramebuffer          8.0.0
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.AMDRadeonAccelerator          1.0.0
com.apple.driver.AppleMikeyDriver          2.3.1f2
com.apple.driver.AppleIntelHD3000Graphics          8.0.0
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleSMCLMU          2.0.2d0
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.ApplePolicyControl          3.2.11
com.apple.driver.AppleIntelSNBGraphicsFB          8.0.0
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleBacklight          170.2.3
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.iokit.SCSITaskUserClient          3.5.1
com.apple.driver.AppleUSBCardReader          3.1.0
com.apple.driver.AppleIRController          320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.2.2
com.apple.driver.AppleUSBHub          5.2.5
com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
com.apple.driver.AppleFWOHCI          4.9.6
com.apple.driver.AirPort.Atheros40          600.70.23
com.apple.driver.AppleAHCIPort          2.4.1
com.apple.driver.AppleUSBEHCI          5.4.0
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleACPIButtons          1.6
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.6
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard          165.5
com.apple.driver.AppleHIDKeyboard          165.5
com.apple.driver.IOBluetoothHIDDriver          4.0.9f33
com.apple.driver.AppleMultitouchDriver          235.28
com.apple.driver.DspFuncLib          2.3.1f2
com.apple.kext.triggers          1.0
com.apple.iokit.IOAudioFamily          1.8.9fc10
com.apple.kext.OSvKernDSPLib          1.6
com.apple.iokit.IOSurface          86.0.3
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.iokit.IOAcceleratorFamily          19.0.26
com.apple.iokit.IOBluetoothFamily          4.0.9f33
com.apple.kext.AMD6000Controller          8.0.0
com.apple.kext.AMDSupport          8.0.0
com.apple.driver.AppleThunderboltEDMSink          1.1.8
com.apple.driver.AppleThunderboltEDMSource          1.1.8
com.apple.driver.AppleHDAController          2.3.1f2
com.apple.iokit.IOHDAFamily          2.3.1f2
com.apple.driver.AppleGraphicsControl          3.2.11
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleSMC          3.1.4d2
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.2.0d16
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.3.5
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOGraphicsFamily          2.3.5
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleThunderboltDPOutAdapter          1.8.5
com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.5.0
com.apple.iokit.IOUSBHIDDriver          5.2.5
com.apple.driver.AppleUSBMergeNub          5.2.5
com.apple.iokit.IOUSBUserClient          5.2.5
com.apple.driver.AppleThunderboltNHI          1.6.0
com.apple.iokit.IOThunderboltFamily          2.1.1
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IO80211Family          500.15
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOAHCIFamily          2.2.1
com.apple.iokit.IOHIDFamily          1.8.0
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          344
com.apple.driver.AppleKeyStore          28.21
com.apple.iokit.IOUSBMassStorageClass          3.5.0
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
com.apple.iokit.IOStorageFamily          1.8
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
com.apple.iokit.IOUSBFamily          5.4.0
com.apple.driver.AppleACPIPlatform          1.6
com.apple.iokit.IOPCIFamily          2.7.2
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
System Profile:
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 8 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384B54463235363634485A2D3147344D3120
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384B54463235363634485A2D3147344D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H, 297.2 MB
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3
=============================================
Help appreciated.

Well, this is back with vengeance.
I've tried removing the Telestream software and the BlackBerry software and I still get a blank screen randomly. The last one happened last night when I tried to download AppCleaner to make sure all files from the above programs had been removed. As soon as I clicked 'download' it went blank and froze.
This is persistent, and the annoying thing is that I can't get it to restart when I want. I tried pulling out the power cord for a while, several PRAM resets, Safe Mode, try to get into recovery disk to check the drive, etc, etc.
Sometimes a few PRAM resets seem to work, other times it will go into the recovery disk, but most of the time it just seems to randomly boot up again after not working for ages. I can't find a pattern and I've tried this many times.
At the moment I can't get it working. I've just removed some Crucial RAM that was installed to see if that helped, but to no avail.
Bugging the life out of me.

IMac, gray screen and beeping.

5 or 6 year old iMac running leopard. Don't know version, but always updated. I downloaded skype last night. Everything working fine. This morning, while going through Skype info and buttons, got a mask saying "need to restart" or "need to refresh" (not sure which). I had no mouse or keyboard controls. Held power button down to shut off. Restarted, then gray screen and constant beeping. Tried several times, same result. Unplugged from power then restarted, same result. Help?
(working from my laptop)

Sounds like you got a kernel panic. A kernel panic is usually, but not always, caused by hardware, with memory a leading cause. Once you're able to reboot, if they continue, see this kernel panic FAQ: http://www.thexlab.com/faqs/kernelpanics.html
On the gray screen and beeping, if your iMac has an Intel processor, see this Apple note: http://support.apple.com/kb/HT2341?viewlocale=en_US . If it has a PowerPC processor, see: http://support.apple.com/kb/HT1547 . If you're not sure, Intel-based iMacs were introduced in early 2006.

Kernel panics, spinning wheel and restart dialogs on startup

That's it! Time for a little help from you guys and gurus before I chuck my iMac out the window.
Configuration info:
iMac G5
PowerMac8,1
PowerPC G5 (3.0)
CPU's 1
1.8 GHz
L2-cache 512 K
Memory: 2 GB
600 MHz
Boot ROM-version: 5.2.2f4
System:
System: Mac OS X 10.4.5 (8H14)
Kernel-version: Darwin 8.5.0
Firewire:
LaCie 1394 DVD-R/RW+CD drive LUN 0
LaCie d2 Extreme LUN 0 HD 200GB
USB:
Canon i560 printer
Wacom Intuos 3
Background:
Coputer worked fine in Mac OSX 10.4.3
Problems:
After updating to 10.4.5... and reinstalling the system 5-6 times from scratch I have been getting kernel panics, spinning wheels and restart dialogs on startup intermittent.
The latest panic:
Panic (cpu 0 caller 0x002E0368) Unable to find driver for this platform PowerMac 8,1.
Kernel Version 8.5.0
There have been all sorts of kernel panics but I don't get a panic log since system seems to panic in such an early stage.
This has been done, more than once:
- Disconnected everything
- Reformatted HD and reinstalled from original CD
- Downloaded combo updates from Apple website and installed them after repairing disc and permissions first.
- Starts fine
- Repaired permissions again, after restart.
- installed one app at a time (latest updates on every app), allways restarting to see if everything still is fine, which it is.
- Reconnecting external drive, burner, printer etc. allways checking if everything is fine by doing a reboot. It is.
Computer seems happy, and so am I...
Next morning, a kernel panic, or a reboot dialog or spinning wheel at startup. I reboot, cross my fingers, and it starts up first, second or third try. No panic log other than the screen on startup.
- I reinstall combo update, restart and do a command-alt-P-R on the #&%?! and everything is fine... untill next day.
- I run Apple Diagnostic and there is a problem with one of the memory cards. I try it again and again looping. Now no problems found?! So I rum Memtest and still no problems found.
- I do this over and over againg to the point of physical illness.
- I reboot from my external drive with 10.4.3 without any problems whatsoever.
- Go back to 10.4.5 and the problems start again.
- I remove Apple caches, Extension caches, ATS and all that. Boots fine... untill next day?!
The most irritating thing is that once the computer boots up there are no apparent problems whatsoever using it.
I have read every post on kernel panics here, at apple website and at The X Lab. Tried - in my opinion - everything without getting to the bottom of it.
What did I forget?
What havent I tried?
I want my trusted Mac back!
Very thankful for any help whatsoever.
P.s. Since the computer works fine in 10.4.3 I don't see the point of taking it to service. It has to bee software related, no?
iMac G5 17/1.8/2GB/80/SD/56k Mac OS X (10.4.5) LaCie d2 Extreme 200GB Ext. HD. / Canon i560 print / LaCie 1394 DVD-R/RW+CD driv

Thank You for Your quick responce!
I have 2 1GB DIMMs installed from the shop when I bought my iMac. I read http://docs.info.apple.com/article.html?artnum=86814 about iMac Memory Specs and if I understand it correctly I could remove one of the DIMMs to test if the problem goes away. Although the computer will run better with two DIMMs it will work with one slot empty as well.
Did I understand that correctly?
iMac G5 17/1.8/2GB/80/SD/56k Mac OS X (10.4.5) LaCie d2 Extreme 200GB Ext. HD. / Canon i560 print / LaCie 1394 DVD-R/RW+CD driv

Multiple kernel panics & black screen on Macbook Pro Retina early 2013

My Macbook Pro Retina (early 2013, 8GB ram, 250 GB hard drive) has been experiencing multiple kernel panics forcing rapid-fire restarts of the computer multiple times within a very short time frame. This is followed by the screen staying black even if the computer is on (keyboard lit up, can hear volume buttons) but nothing is on the screen. Once the screen goes black, I have to employ some combination of manually shutting it down (by holding down the power button) and then turning it back on (+/- doing an SMC reset) to get the screen working again. I also tried a PRAM reset once, but it didn't seem to have any effect, and I've repaired the disk permissions.
This issue has happened multiple times in the past week. It seems to vary as to how long it takes to happen again (could be a few days, could be less than an hour), and it has happened during multiple different activities (surfing the web, using Word, using Mail). I have experienced this both on Mavericks and after updating to Yosemite over the weekend.
I took it to the Apple Store on Saturday and while the Genius saw that the screen was black when I initially brought it in (even though the computer was on), we couldn't recreate the issue and the diagnostic tests he ran showed nothing. It even started back up fine for him. I thought I was OK, until I had another round of kernel panics + black screen this afternoon. At this point, doing a normal restart of the machine results in a kernel panic before it even makes it off of the loading screen and then a black screen.
This time, I checked the logs and saw the panic report included below. I don't know enough about this to understand what it means, but hopefully someone else does! Some internet searching has suggested that it might be a problem with the GPU (and the log below says GPU panic). Help, please!
Mon Nov 3 16:43:08 2014
*** Panic Report ***
panic(cpu 6 caller 0xffffff7f868daf63): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x104000000 0xffffff8114d8a000 0x0e7150a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 6), Frame : Return Address
0xffffff8111a12d30 : 0xffffff8003d3a811
0xffffff8111a12db0 : 0xffffff7f868daf63
0xffffff8111a12e90 : 0xffffff7f84a1cd28
0xffffff8111a12f50 : 0xffffff7f84ae71b6
0xffffff8111a12f90 : 0xffffff7f84ae7226
0xffffff8111a13000 : 0xffffff7f84d1ed7e
0xffffff8111a13090 : 0xffffff7f84d3650b
0xffffff8111a130d0 : 0xffffff7f84b5fa13
0xffffff8111a13100 : 0xffffff7f84b5f99d
0xffffff8111a13130 : 0xffffff7f84c6dc9f
0xffffff8111a13160 : 0xffffff7f84c6f971
0xffffff8111a13200 : 0xffffff7f84c6ff38
0xffffff8111a13280 : 0xffffff7f84a31bbf
0xffffff8111a132d0 : 0xffffff7f84c74157
0xffffff8111a13430 : 0xffffff7f84c745fa
0xffffff8111a134b0 : 0xffffff7f84b1ebee
0xffffff8111a13680 : 0xffffff7f84b1d78f
0xffffff8111a136c0 : 0xffffff7f84b2d8f8
0xffffff8111a13720 : 0xffffff7f84b27d63
0xffffff8111a13740 : 0xffffff7f84ae3f76
0xffffff8111a13780 : 0xffffff7f84ae3060
0xffffff8111a137e0 : 0xffffff7f84a20164
0xffffff8111a13800 : 0xffffff7f84a20b5b
0xffffff8111a13a20 : 0xffffff7f84a20e48
0xffffff8111a13ac0 : 0xffffff7f849ce330
0xffffff8111a13b40 : 0xffffff7f849cdb9e
0xffffff8111a13ba0 : 0xffffff7f849cf4c6
0xffffff8111a13be0 : 0xffffff7f849818d0
0xffffff8111a13c70 : 0xffffff7f849798ac
0xffffff8111a13cb0 : 0xffffff7f849d0164
0xffffff8111a13d00 : 0xffffff80042b85b1
0xffffff8111a13d50 : 0xffffff80042ff0b5
0xffffff8111a13dc0 : 0xffffff8003dea95e
0xffffff8111a13e10 : 0xffffff8003d3e91c
0xffffff8111a13e40 : 0xffffff8003d235a3
0xffffff8111a13e90 : 0xffffff8003d33e8d
0xffffff8111a13f10 : 0xffffff8003e0a142
0xffffff8111a13fb0 : 0xffffff8003e3ac66
      Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000->0xffffff7f849a9fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f868cc000->0xffffff7f868dffff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f868c4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f8526e000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f868c7000
com.apple.nvidia.driver.NVDAResman(10.0)[53CC0E05-7382-336C-8239-AE884D6CA71A]@ 0xffffff7f849cc000->0xffffff7f84c41fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f849b6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000
dependency: com.apple.AppleGraphicsDeviceControl(3.7.21)[4700601D-3FEB-3B86-B2BA-8D71AF84D1 C4]@0xffffff7f849c6000
com.apple.nvidia.driver.NVDAGK100Hal(10.0)[DC43029D-568A-3B7C-976B-E922C17F5143 ]@0xffffff7f84c4d000->0xffffff7f84dfafff
            dependency: com.apple.nvidia.driver.NVDAResman(10.0.0)[53CC0E05-7382-336C-8239-AE884D6CA71A ]@0xffffff7f849cc000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
BSD process name corresponding to current thread: WindowServer

The logic board is faulty and will have to be replaced.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

Help with Kernel Panics following Lion Upgrade (Crash Log Included)

We installed Lion on our 2008 iMac and are now suffering almost hourly KPs. I have already tried a clean install. It worked for a few day but is back now. I have included teh Crash Log. If anyone has any ideas, I would love to hear them.
Thanks
Interval Since Last Panic Report: 236018 sec
Panics Since Last Report:          5
Anonymous UUID:                    8388B5F4-B65E-4284-A3F8-685EC9E4795E
Sun Nov 13 18:04:04 2011
panic(cpu 3 caller 0xffffff80002ab433): "pmap_pv_remove(0xffffff80165a06c8,0x107008000,0x4, 0x4200): pv not on hash, head: 0xffffff80008bf5e0, 0xffffff8013e33000"@/SourceCache/xnu/xnu-1699.24.8/osfmk/i386/pmap_internal.h:8 13
Backtrace (CPU 3), Frame : Return Address
0xffffff80f1113b90 : 0xffffff8000220702
0xffffff80f1113c10 : 0xffffff80002ab433
0xffffff80f1113cb0 : 0xffffff80002ab84a
0xffffff80f1113cf0 : 0xffffff8000273b26
0xffffff80f1113de0 : 0xffffff80002748aa
0xffffff80f1113e10 : 0xffffff8000237889
0xffffff80f1113e50 : 0xffffff80005415a9
0xffffff80f1113ea0 : 0xffffff800054e558
0xffffff80f1113f10 : 0xffffff800054ff95
0xffffff80f1113f50 : 0xffffff800021e0c3
0xffffff80f1113f90 : 0xffffff80002c1c8a
0xffffff80f1113fb0 : 0xffffff80002d79ec
BSD process name corresponding to current thread: helpd
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
System model name: iMac11,1 (Mac-F2268DAE)
System uptime in nanoseconds: 639443536077
last loaded kext at 593755008408: com.apple.iokit.IOAVBFamily    1.0.0d22 (addr 0xffffff7f8078d000, size 36864)
last unloaded kext at 431970544572: com.apple.driver.AppleUSBUHCI    4.4.5 (addr 0xffffff7f80a30000, size 65536)
loaded kexts:
com.apple.driver.AppleHWSensor    1.9.4d0
com.apple.filesystems.autofs    3.0
com.apple.driver.AudioAUUC    1.59
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AudioIPCDriver    1.2.1
com.apple.driver.AGPM    100.12.42
com.apple.driver.AppleMikeyHIDDriver    122
com.apple.driver.AppleUpstreamUserClient    3.5.9
com.apple.driver.AppleMCCSControl    1.0.26
com.apple.driver.AppleHDA    2.1.3f7
com.apple.kext.ATIFramebuffer    7.1.2
com.apple.driver.AppleMikeyDriver    2.1.3f7
com.apple.ATIRadeonX2000    7.1.2
com.apple.driver.AirPort.Atheros40    501.58.1
com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.5d4
com.apple.driver.AppleLPC    1.5.3
com.apple.driver.AppleBacklight    170.1.9
com.apple.driver.AppleIRController    312
com.apple.driver.AppleUSBCardReader    3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    33
com.apple.iokit.SCSITaskUserClient    3.0.1
com.apple.iokit.IOAHCIBlockStorage    2.0.1
com.apple.driver.AppleFWOHCI    4.8.9
com.apple.driver.AppleAHCIPort    2.2.0
com.apple.iokit.AppleBCM5701Ethernet    3.0.8b2
com.apple.driver.AppleEFINVRAM    1.5.0
com.apple.driver.AppleUSBHub    4.5.0
com.apple.driver.AppleUSBEHCI    4.5.0
com.apple.driver.AppleACPIButtons    1.4
com.apple.driver.AppleRTC    1.4
com.apple.driver.AppleHPET    1.6
com.apple.driver.AppleSMBIOS    1.7
com.apple.driver.AppleACPIEC    1.4
com.apple.driver.AppleAPIC    1.5
com.apple.driver.AppleIntelCPUPowerManagementClient    167.0.0
com.apple.nke.applicationfirewall    3.2.30
com.apple.security.quarantine    1
com.apple.driver.AppleIntelCPUPowerManagement    167.0.0
com.apple.iokit.IOAVBFamily    1.0.0d22
com.apple.driver.AppleBluetoothHIDKeyboard    152.3
com.apple.driver.AppleHIDKeyboard    152.3
com.apple.driver.IOBluetoothHIDDriver    4.0.1f4
com.apple.kext.triggers    1.0
com.apple.iokit.IOSurface    80.0
com.apple.iokit.IOBluetoothSerialManager    4.0.1f4
com.apple.iokit.IOSerialFamily    10.0.5
com.apple.driver.ApplePolicyControl    3.0.16
com.apple.driver.DspFuncLib    2.1.3f7
com.apple.iokit.IOAudioFamily    1.8.3fc11
com.apple.kext.OSvKernDSPLib    1.3
com.apple.driver.AppleSMBusController    1.0.10d0
com.apple.kext.ATI4800Controller    7.1.2
com.apple.kext.ATISupport    7.1.2
com.apple.iokit.IOFireWireIP    2.2.4
com.apple.driver.AppleHDAController    2.1.3f7
com.apple.iokit.IOHDAFamily    2.1.3f7
com.apple.iokit.IO80211Family    411.1
com.apple.driver.AppleSMC    3.1.1d8
com.apple.driver.IOPlatformPluginFamily    4.7.5d4
com.apple.driver.AppleSMBusPCI    1.0.10d0
com.apple.driver.AppleGraphicsControl    3.0.16
com.apple.driver.AppleBacklightExpert    1.0.3
com.apple.iokit.IONDRVSupport    2.3.2
com.apple.iokit.IOGraphicsFamily    2.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController    4.0.1f4
com.apple.iokit.IOBluetoothFamily    4.0.1f4
com.apple.iokit.IOUSBHIDDriver    4.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice    3.0.1
com.apple.iokit.IOUSBMassStorageClass    3.0.0
com.apple.driver.AppleUSBMergeNub    4.5.3
com.apple.driver.AppleUSBComposite    3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.0.1
com.apple.iokit.IOBDStorageFamily    1.6
com.apple.iokit.IODVDStorageFamily    1.7
com.apple.iokit.IOCDStorageFamily    1.7
com.apple.driver.XsanFilter    403
com.apple.iokit.IOAHCISerialATAPI    2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily    3.0.1
com.apple.iokit.IOFireWireFamily    4.4.5
com.apple.iokit.IOAHCIFamily    2.0.7
com.apple.iokit.IOEthernetAVBController    1.0.0d5
com.apple.iokit.IONetworkingFamily    2.0
com.apple.iokit.IOUSBUserClient    4.5.3
com.apple.iokit.IOUSBFamily    4.5.3
com.apple.driver.AppleEFIRuntime    1.5.0
com.apple.iokit.IOHIDFamily    1.7.1
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    165.3
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.DiskImages    331
com.apple.iokit.IOStorageFamily    1.7
com.apple.driver.AppleKeyStore    28.18
com.apple.driver.AppleACPIPlatform    1.4
com.apple.iokit.IOPCIFamily    2.6.7
com.apple.iokit.IOACPIFamily    1.4

I don't see any obvious causes in your crash log so my guess is it's hardware. The most common item is RAM which could be:
1. Incorrect RAM (did you upgrade recently?)
2. Failed RAM, yes it does fail!
3. Unseated RAM, remove it and reseat firmly.
To test for RAM I'd recommend downloading Rember from:
http://www.macupdate.com/app/mac/15837/rember
I would also recommend studying Kernel Panics, Tutorial: Avoiding and eliminating Kernel panics & About "You need to restart your computer" (kernel panic) messages.
Good luck locating it.

I am suddenly having a problem with my iMac - when I try to restart or shut down, it hangs on a gray screen, and I have to hard reset to turn it off. How do I fix this?

I am suddenly having a problem with my iMac - when I try to restart or shut down, it hangs on a gray screen, and I have to hard reset to turn it off. How do I fix this?

http://support.apple.com/kb/TS2570 Mac OS X: Gray screen appears during startup

My MacBook Pro shuts down within seconds after starting with a Gray Screen and Apple Logo, a bar comes at the bottom.

My MacBook Pro starts with a Gray Screen and Apple Logo, a bar comes at the bottom, but after few seconds the machine shuts down. This was bought approx 1 year back. Please help!!

jayanta.ray,
which model MacBook Pro do you have (did you buy it new?), and which version of OS X is installed on it?

My iMac freezes at start. I just get the gray screen and apple symbol.

I turned it off and on and then nothing. Just gray screen and spinning wheel. I also see the mouse pointer.

Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

How do I fix the gray screen and non responsive cursor after iMac sleeping?

How do I fix the gray screen and non responsive cursor after iMac sleeping?

If you're running OS X 10.8.5 or earlier, then from the menu bar, select
 ▹ System Preferences... ▹ Accessibility
If the checkbox at the bottom marked
Enable access for assistive devices
is checked, uncheck it and test.
If you're running OS X 10.9 or later, select
 ▹ System Preferences... ▹ Security & Privacy ▹ Privacy ▹ Accessibility
If any applications are listed on the right and have a checked box next to them, uncheck all the boxes and test. You may first have to click the padlock icon in the lower left corner of the window and authenticate as an administrator to unlock the settings.

When I start MacBook Pro13 shows gray Screen and flashing file Image with question mark

When I start MacBook Pro13 shows gray Screen and flashing file Image with question mark , it's brand new I just receive it from Apple Store .

Startup Manager to select Startup disk.
http://support.apple.com/kb/HT1310
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836

HT1338 I can't update my laptop why is it? I di all the process and it says it should restart with a gray screen and a status bar and it does not it just goes back to the regular screen

I can't update my laptop why is it? I di all the process and it says it should restart with a gray screen and a status bar and it does not it just goes back to the regular screen

You will need to contact support to have your account sorted.
https://expresslane.apple.com/GetproductgroupList.action

Macbook Pro boots to blank gray screen and cursor

Hello,
I downloaded the "time machine update" and now my macbook pro will not boot, it stops at a gray screen and cursor.
I have tried safe boot, Disk Warrior, clearing NVPRAM or whatever.
Any ideas on anything else?
Question, how long does a time machine restore take?
Thanks

elipsis1 wrote:
I downloaded the "time machine update" and now my macbook pro will not boot, it stops at a gray screen and cursor.
I have tried safe boot, Disk Warrior, clearing NVPRAM or whatever.
Assuming the TimeMachine updte came from Apple correct?
Disconnect the TM drive and any other hardware to return the machine back to factory as possible.
Run through this fix list
Step by Step to fix your Mac

I have updated my Macbook pro to mavericks since yesturday it has been running none stop with a gray screen and the apple logo in the medle

I have updated my Macbook pro to mavericks since yesturday it has been running none stop with a gray screen and the apple logo in the midle. Does anyone has incounedt that same of problem? Please help. Thank you in advance.

The startup disk may need repairing ...
Startup your Mac while holding down the Command + R keys.
From there you should be able to access the built in utilities to repair the disk and restore OS X using OS X Recovery

Kernel panics, gray screen, and crashing

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