Kernel panics, spinning wheel and restart dialogs on startup
That's it! Time for a little help from you guys and gurus before I chuck my iMac out the window.
Configuration info:
iMac G5
PowerMac8,1
PowerPC G5 (3.0)
CPU's 1
1.8 GHz
L2-cache 512 K
Memory: 2 GB
600 MHz
Boot ROM-version: 5.2.2f4
System:
System: Mac OS X 10.4.5 (8H14)
Kernel-version: Darwin 8.5.0
Firewire:
LaCie 1394 DVD-R/RW+CD drive LUN 0
LaCie d2 Extreme LUN 0 HD 200GB
USB:
Canon i560 printer
Wacom Intuos 3
Background:
Coputer worked fine in Mac OSX 10.4.3
Problems:
After updating to 10.4.5... and reinstalling the system 5-6 times from scratch I have been getting kernel panics, spinning wheels and restart dialogs on startup intermittent.
The latest panic:
Panic (cpu 0 caller 0x002E0368) Unable to find driver for this platform PowerMac 8,1.
Kernel Version 8.5.0
There have been all sorts of kernel panics but I don't get a panic log since system seems to panic in such an early stage.
This has been done, more than once:
- Disconnected everything
- Reformatted HD and reinstalled from original CD
- Downloaded combo updates from Apple website and installed them after repairing disc and permissions first.
- Starts fine
- Repaired permissions again, after restart.
- installed one app at a time (latest updates on every app), allways restarting to see if everything still is fine, which it is.
- Reconnecting external drive, burner, printer etc. allways checking if everything is fine by doing a reboot. It is.
Computer seems happy, and so am I...
Next morning, a kernel panic, or a reboot dialog or spinning wheel at startup. I reboot, cross my fingers, and it starts up first, second or third try. No panic log other than the screen on startup.
- I reinstall combo update, restart and do a command-alt-P-R on the #&%?! and everything is fine... untill next day.
- I run Apple Diagnostic and there is a problem with one of the memory cards. I try it again and again looping. Now no problems found?! So I rum Memtest and still no problems found.
- I do this over and over againg to the point of physical illness.
- I reboot from my external drive with 10.4.3 without any problems whatsoever.
- Go back to 10.4.5 and the problems start again.
- I remove Apple caches, Extension caches, ATS and all that. Boots fine... untill next day?!
The most irritating thing is that once the computer boots up there are no apparent problems whatsoever using it.
I have read every post on kernel panics here, at apple website and at The X Lab. Tried - in my opinion - everything without getting to the bottom of it.
What did I forget?
What havent I tried?
I want my trusted Mac back!
Very thankful for any help whatsoever.
P.s. Since the computer works fine in 10.4.3 I don't see the point of taking it to service. It has to bee software related, no?
iMac G5 17/1.8/2GB/80/SD/56k Mac OS X (10.4.5) LaCie d2 Extreme 200GB Ext. HD. / Canon i560 print / LaCie 1394 DVD-R/RW+CD driv
Thank You for Your quick responce!
I have 2 1GB DIMMs installed from the shop when I bought my iMac. I read http://docs.info.apple.com/article.html?artnum=86814 about iMac Memory Specs and if I understand it correctly I could remove one of the DIMMs to test if the problem goes away. Although the computer will run better with two DIMMs it will work with one slot empty as well.
Did I understand that correctly?
iMac G5 17/1.8/2GB/80/SD/56k Mac OS X (10.4.5) LaCie d2 Extreme 200GB Ext. HD. / Canon i560 print / LaCie 1394 DVD-R/RW+CD driv
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If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU|I/O' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
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Message was edited by: nerowolfe -
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Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
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b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
IMac: Kernel Panic while Shutdown. Restarts in Panic Screen
Hi all,
Since a week ago, my iMac starts showing a kernel panic while shutdown, it restarts showing the screen. Its operation its normal, and i work almost 12 hours a day and play a little, it has installed smcfancontrol and some musical software.
Here is the log of the Kernel Panic, thanks in advanced:
Interval Since Last Panic Report: 2098603 sec
Panics Since Last Report: 17
Anonymous UUID: A0D618A1-AB14-2376-94AD-4EEC8A526BCB
Sat Aug 31 06:31:40 2013
panic(cpu 1 caller 0xffffff802a6b8655): Kernel trap at 0xffffff7fac96c98e, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002d04d000, CR4: 0x00000000000606e0
RAX: 0xffffff8038236400, RBX: 0xffffff8038236400, RCX: 0x0000000000000007, RDX: 0xffffff8036b77400
RSP: 0xffffff80a9933a50, RBP: 0xffffff80a9933a60, RSI: 0x00000000e0000010, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff80a9933b90, R11: 0x00000000ffffff80
R12: 0xffffff80368fce40, R13: 0x00000000e0000010, R14: 0x0000000000000007, R15: 0xffffff8036b77400
RFL: 0x0000000000010246, RIP: 0xffffff7fac96c98e, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80a99336f0 : 0xffffff802a61d626
0xffffff80a9933760 : 0xffffff802a6b8655
0xffffff80a9933930 : 0xffffff802a6ce17d
0xffffff80a9933950 : 0xffffff7fac96c98e
0xffffff80a9933a60 : 0xffffff802aa2e67a
0xffffff80a9933ac0 : 0xffffff802aa2e993
0xffffff80a9933ae0 : 0xffffff802aa29bd9
0xffffff80a9933b20 : 0xffffff802aa2e7e2
0xffffff80a9933b50 : 0xffffff802aa2e959
0xffffff80a9933b90 : 0xffffff802aa30204
0xffffff80a9933be0 : 0xffffff802aa47501
0xffffff80a9933c20 : 0xffffff802aa3063b
0xffffff80a9933c60 : 0xffffff802aa2f86a
0xffffff80a9933cc0 : 0xffffff802aa2f667
0xffffff80a9933d00 : 0xffffff802aa2f417
0xffffff80a9933d70 : 0xffffff802aa307cc
0xffffff80a9933d80 : 0xffffff7faac0605b
0xffffff80a9933db0 : 0xffffff7fab062282
0xffffff80a9933df0 : 0xffffff7fab061d92
0xffffff80a9933e50 : 0xffffff7fab059c87
0xffffff80a9933e80 : 0xffffff7fab05c492
0xffffff80a9933ec0 : 0xffffff802aa3c5a6
0xffffff80a9933f40 : 0xffffff802aa37045
0xffffff80a9933f60 : 0xffffff802a63e25e
0xffffff80a9933fb0 : 0xffffff802a6b3137
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBFamily(5.6)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffffff 7faabf2000->0xffffff7faac4dfff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faabc9000
com.apple.driver.AppleUSBHub(5.5.5)[0216C905-64A9-35D3-B1FD-75F99AA21089]@0xfff fff7fab057000->0xffffff7fab06bfff
dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffff ff7faabf2000
com.mice.driver.Xbox360Controller(1.0d12)[CD56688F-D773-3C80-AE8E-34AC8CAB8988] @0xffffff7fac96b000->0xffffff7fac970fff
dependency: com.apple.iokit.IOHIDFamily(1.8.1)[F0B6DA72-B1C1-3816-AC9F-5F1C12E8A7DD]@0xffff ff7faaf6d000
dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffff ff7faabf2000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000002a400000
Kernel text base: 0xffffff802a600000
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 52217882634442
last loaded kext at 865739969775: com.devguru.driver.SamsungMTP 1.2.61 (addr 0xffffff7fac9bb000, size 393216)
last unloaded kext at 938063291360: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7fac9b8000, size 12288)
loaded kexts:
com.paragon-software.filesystems.ntfs 82
net.telestream.driver.TelestreamAudio 1.1.0
com.Cycling74.driver.Soundflower 1.6.6
com.mice.driver.Xbox360Controller 1.0.0d12
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.kext.AMDFramebuffer 8.1.2
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.AMDRadeonAccelerator 1.0.8
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleIntelHD3000Graphics 8.1.2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.2
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AirPort.Atheros40 600.72.2
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOAcceleratorFamily 74.5.1
com.apple.kext.AMD6000Controller 8.1.2
com.apple.kext.AMDSupport 8.1.2
com.apple.kext.triggers 1.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD5000AAKS-402AA0, 500,11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB Keyboard, 0x04f2 (Chicony Electronics Co., Ltd.), 0x0833, 0xfa120000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Controller, 0x045e (Microsoft Corporation), 0x028e, 0xfd130000 / 6
USB Device: Razer Abyssus 1800, 0x1532, 0x0020, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3Most likely, one of these is the culprit.
ccom.paragon-software.filesystems.ntfs 82
net.telestream.driver.TelestreamAudio 1.1.0
com.Cycling74.driver.Soundflower 1.6.6
com.mice.driver.Xbox360Controller 1.0.0d12
Boot into safe mode (restart holding down SHIFT key). If no KP, then disable these, reenable one at time to determine which. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See
About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.
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