Kernel panics with attached Drobo after upgrade to 10.6.4

Hi all,
I have the original four-bay Drobo, attached to a Mac Pro via USB. The Drobo Dashboard reports that both it and the Drobo's firmware are up-to-date with the latest versions.
The Drobo worked happily for several months attached to the Mac Pro running OS 10.6.3 and lower. However, after upgrading to 10.6.4, the machine will sporadically (though consistently) kernel panic. I have determined that the problem is with the Drobo — if the Drobo is physically unattached, the machine does not kernel panic; once attached, it will kernel panic, often within 10 minutes.
Does anyone have any ideas how I can resolve this problem?
Thanks so much in advance.

I have a DroboPro here, and I also started experiencing this problem when I upgraded to 10.6.4. When connected via iSCSI, my machine would panic within a day or two, and sometimes much quicker than that.
I tried working around the problem by switching the Drobo over to USB. While that did prevent the panics in the iSCSI kernel extension, I started seeing corruption in my video output after a couple of days, so I was still forced to reboot every other day to keep the machine usable.
Even with the Drobo disconnected, I still saw the video corruption problem, but after I uninstalled the Drobo Dashboard completely, the problem has gone away. Thankfully, I can still use the Drobo via USB even without that installed, but the performance is dramatically lower than what I got with iSCSI.
If anyone has a better solution, I would very much appreciate hearing about it!

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    com.apple.iokit.CHUDUtils          3
    com.apple.driver.AppleIntelYonahProfile          14
    com.apple.driver.AppleMikeyHIDDriver          1.2.0
    com.apple.iokit.CHUDProf          3
    com.apple.driver.AppleUpstreamUserClient          3.5.7
    com.apple.driver.AppleIntelPenrynProfile          17
    com.apple.driver.AppleMikeyDriver          2.0.5f13
    com.apple.driver.AppleHDA          2.0.5f13
    com.apple.driver.AppleGraphicsControl          2.10.6
    com.apple.driver.AppleMCCSControl          1.0.20
    com.apple.driver.AppleIntelNehalemProfile          11
    com.apple.driver.AirPortBrcm43xx          423.91.27
    com.apple.driver.AudioIPCDriver          1.1.6
    com.apple.nvenet          2.0.17
    com.apple.driver.AppleBacklight          170.0.46
    com.apple.kext.AppleSMCLMU          1.5.2d10
    com.apple.driver.SMCMotionSensor          3.0.1d2
    com.apple.driver.AppleIntelMeromProfile          19
    com.apple.driver.AirPortBrcm43224          428.42.4
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
    com.apple.driver.AppleLPC          1.5.1
    com.apple.GeForce          6.3.6
    com.apple.filesystems.autofs          2.1.0
    com.apple.driver.AppleUSBTCButtons          201.6
    com.apple.driver.AppleUSBTCKeyEventDriver          201.6
    com.apple.driver.AppleUSBTCKeyboard          201.6
    com.apple.driver.AppleIRController          303.8
    com.apple.driver.AppleUSBCardReader          2.6.1
    com.apple.iokit.SCSITaskUserClient          2.6.8
    com.apple.iokit.IOAHCIBlockStorage          1.6.4
    com.apple.BootCache          31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.driver.AppleUSBHub          4.2.4
    com.apple.driver.AppleFWOHCI          4.7.3
    com.apple.driver.AppleEFINVRAM          1.4.0
    com.apple.driver.AppleAHCIPort          2.1.7
    com.apple.driver.AppleUSBEHCI          4.2.4
    com.apple.driver.AppleUSBOHCI          4.2.0
    com.apple.driver.AppleHPET          1.5
    com.apple.driver.AppleSmartBatteryManager          160.0.0
    com.apple.driver.AppleRTC          1.3.1
    com.apple.driver.AppleACPIButtons          1.3.6
    com.apple.driver.AppleSMBIOS          1.7
    com.apple.driver.AppleACPIEC          1.3.6
    com.apple.driver.AppleAPIC          1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
    com.apple.security.sandbox          1
    com.apple.security.quarantine          0
    com.apple.nke.applicationfirewall          2.1.12
    com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
    com.apple.iokit.KLog          2.4.5
    com.apple.iokit.IOSurface          74.2
    com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
    com.apple.iokit.IOSerialFamily          10.0.3
    com.apple.driver.AppleHDAHardwareConfigDriver          2.0.5f13
    com.apple.iokit.CHUDKernLib          3
    com.apple.driver.DspFuncLib          2.0.5f13
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOAudioFamily          1.8.3fc2
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.0.5f13
    com.apple.iokit.IOHDAFamily          2.0.5f13
    com.apple.driver.AppleBacklightExpert          1.0.1
    com.apple.nvidia.nv50hal          6.3.6
    com.apple.iokit.IOFireWireIP          2.0.3
    com.apple.iokit.IO80211Family          320.1
    com.apple.iokit.IONetworkingFamily          1.10
    com.apple.driver.NVSMU          2.2.7
    com.apple.driver.AppleSMC          3.1.0d5
    com.apple.driver.IOPlatformPluginFamily          4.7.0a1
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.iokit.AppleProfileFamily          41
    com.apple.NVDAResman          6.3.6
    com.apple.iokit.IONDRVSupport          2.2
    com.apple.iokit.IOGraphicsFamily          2.2
    com.apple.driver.AppleUSBMultitouch          207.7
    com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
    com.apple.iokit.IOBluetoothFamily          2.4.5f3
    com.apple.iokit.IOUSBHIDDriver          4.2.0
    com.apple.iokit.IOUSBMassStorageClass          2.6.7
    com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.8
    com.apple.driver.AppleUSBMergeNub          4.2.4
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.6
    com.apple.iokit.IOCDStorageFamily          1.6.1
    com.apple.driver.XsanFilter          402.1
    com.apple.iokit.IOAHCISerialATAPI          1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8
    com.apple.driver.AppleFileSystemDriver          2.0
    com.apple.iokit.IOUSBUserClient          4.2.4
    com.apple.iokit.IOFireWireFamily          4.2.6
    com.apple.iokit.IOAHCIFamily          2.0.6
    com.apple.iokit.IOUSBFamily          4.2.4
    com.apple.driver.AppleEFIRuntime          1.4.0
    com.apple.iokit.IOHIDFamily          1.6.6
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.TMSafetyNet          6
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          289.1
    com.apple.iokit.IOStorageFamily          1.6.3
    com.apple.driver.AppleACPIPlatform          1.3.6
    com.apple.iokit.IOPCIFamily          2.6.5
    com.apple.iokit.IOACPIFamily          1.3.0

  • Kernel panics with external mouse in clamshell mode

    Have had more than 6 kernel panics; usually after waking; always in clamshell mode when using a Logitech wireless mouse (with or w/o software loaded) or Kensington USB trackball (with driver loaded but not worth using w/o driver). Does not happen with Apple USB mouse. Does not happen in laptop mode -- haven't tried laptop mode w/external mouse. Always on work Ethernet when in clamshell mode.
    Has occurred w/OS 10.4.9 and 10.4.10. Have run extended Apple hardware test w/no results.
    Have removed Logitech “LCC” file from user/library/application enhancers.
    Have experienced panics w/a variety of apps open/active, including just Safari.
    Any help greatly appreciated.
    Here are panic logs:
    ==
    panic(cpu 1 caller 0x003BDEB0): OSObject::refcount: Attempting to retain a freed object
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x362f3bb8 : 0x128d08 (0x3cb134 0x362f3bdc 0x131de5 0x0)
    0x362f3bf8 : 0x3bdeb0 (0x3f0f9c 0x3f0f78 0x50efa04 0x4d609c0)
    0x362f3c18 : 0x3c0d3b (0x4b62740 0x4ae958 0x28 0x3c09c4)
    0x362f3c48 : 0x3c0e94 (0x4fd91c0 0x4d609c0 0x0 0x3c10ef)
    0x362f3c68 : 0x3c188a (0x4d609c0 0x0 0x0 0x0)
    0x362f3ca8 : 0x3c18f7 (0x4d609c0 0x4fd92c0 0x4fe32c0 0x1628d8)
    0x362f3ce8 : 0x38663c (0x4d41800 0x0 0x362f3d28 0x3c1002)
    0x362f3d08 : 0x389e5b (0x4d28480 0x4fe3040 0x0 0x4d28480)
    0x362f3d28 : 0x3b1448 (0x4d28480 0x4fe3040 0x362f3d58 0x3bdfd9)
    0x362f3d78 : 0x188511 (0x4d28480 0x52d89b4 0x52d89c8 0x11cc32)
    0x362f3db8 : 0x12b4c3 (0x54b61b4 0x52d8998 0x0 0x0)
    0x362f3df8 : 0x124b17 (0x54b6100 0x0 0x18 0x362f3edc)
    0x362f3f08 : 0x195a42 (0x362f3f44 0x0 0x0 0x0)
    0x362f3fc8 : 0x19b21e (0x55283e0 0x0 0x19e0b5 0x55283e0) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xb0220508
    Kernel version:
    Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386
    ==
    panic(cpu 0 caller 0x001A429B): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0x00000000, CR3: 0x00e7d000, CR4: 0x000006e0
    EAX: 0x0501cb40, EBX: 0x00000018, ECX: 0x004ae958, EDX: 0x050137a0
    CR2: 0x00000000, EBP: 0x36473c48, ESI: 0x00000003, EDI: 0x06b5b7c0
    EFL: 0x00010202, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x36473a18 : 0x128d08 (0x3cb134 0x36473a3c 0x131de5 0x0)
    0x36473a58 : 0x1a429b (0x3d0e4c 0x0 0xe 0x3d0670)
    0x36473b68 : 0x19ada4 (0x36473b80 0x206 0x36473bd8 0x1416ad)
    0x36473c48 : 0x3c0e94 (0x6b5b7c0 0x4d8ab00 0x0 0x3c10ef)
    0x36473c68 : 0x3c188a (0x4d8ab00 0x0 0x0 0x0)
    0x36473ca8 : 0x3c18f7 (0x4d8ab00 0x6b5b940 0x6a21080 0x1628d8)
    0x36473ce8 : 0x38663c (0x4d659c0 0x0 0x36473d28 0x3c1002)
    0x36473d08 : 0x389e5b (0x4d44200 0x6b40100 0x0 0x4d44200)
    0x36473d28 : 0x3b1448 (0x4d44200 0x6b40100 0x36473d58 0x3bdfd9)
    0x36473d78 : 0x188511 (0x4d44200 0x53e7cb4 0x53e7cc8 0x11cc32)
    0x36473db8 : 0x12b4c3 (0x5d579b4 0x53e7c98 0x0 0x0)
    0x36473df8 : 0x124b17 (0x5d57900 0x0 0x18 0x36473edc)
    0x36473f08 : 0x195a42 (0x36473f44 0x0 0x0 0x0)
    0x36473fc8 : 0x19b21e (0x553c820 0x0 0x19e0b5 0x553c820) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xb02203c8
    ==
    panic(cpu 1 caller 0x001A429B): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0x00000000, CR3: 0x00eac000, CR4: 0x000006e0
    EAX: 0x05f522c0, EBX: 0x00000010, ECX: 0x004ae958, EDX: 0x05f522a0
    CR2: 0x00000000, EBP: 0x364cbc48, ESI: 0x00000002, EDI: 0x05f7a040
    EFL: 0x00010202, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x364cba18 : 0x128d08 (0x3cb134 0x364cba3c 0x131de5 0x0)
    0x364cba58 : 0x1a429b (0x3d0e4c 0x1 0xe 0x3d0670)
    0x364cbb68 : 0x19ada4 (0x364cbb80 0x202 0x364cbbd8 0x1416ad)
    0x364cbc48 : 0x3c0e94 (0x5f7a040 0x4e040c0 0x0 0x3c10ef)
    0x364cbc68 : 0x3c188a (0x4e040c0 0x0 0x0 0x0)
    0x364cbca8 : 0x3c18f7 (0x4e040c0 0x5f9ffc0 0x5f9fcc0 0x1628d8)
    0x364cbce8 : 0x38663c (0x4dfef40 0x0 0x364cbd28 0x3c1002)
    0x364cbd08 : 0x389e5b (0x4dd4400 0x5f9fb00 0x0 0x4dd4400)
    0x364cbd28 : 0x3b1448 (0x4dd4400 0x5f9fb00 0x364cbd58 0x3bdfd9)
    0x364cbd78 : 0x188511 (0x4dd4400 0x56f88b4 0x56f88c8 0x11cc32)
    0x364cbdb8 : 0x12b4c3 (0x51c6cb4 0x56f8898 0x0 0x0)
    0x364cbdf8 : 0x124b17 (0x51c6c00 0x0 0x18 0x364cbedc)
    0x364cbf08 : 0x195a42 (0x364cbf44 0x0 0x0 0x0)
    0x364cbfc8 : 0x19b21e (0x55adea0 0x0 0x19e0b5 0x4c7bd08) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xb011e3e8
    ==
    panic(cpu 0 caller 0x00194914): pmap no pv_e's
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x3647bd28 : 0x128d08 (0x3cb134 0x3647bd4c 0x131de5 0x0)
    0x3647bd68 : 0x194914 (0x3ce7d4 0x90cd3000 0x0 0x0)
    0x3647bdf8 : 0x160ab6 (0x536c488 0x90cd3000 0x0 0xe2f9)
    0x3647bf48 : 0x1a450e (0x13e0ce4 0x90cd3000 0x0 0x5)
    0x3647bfc8 : 0x19acd4 (0x557cae0 0x0 0x19e0b5 0x4c8e4c0) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xbffff8b8
    ==
    panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0x0000002b, CR3: 0x00eae000, CR4: 0x000006e0
    EAX: 0x05230e40, EBX: 0x00000020, ECX: 0x004b0958, EDX: 0xffffffff
    CR2: 0x0000002b, EBP: 0x364abc48, ESI: 0x00000004, EDI: 0x0526dc40
    EFL: 0x00010202, EIP: 0x003c1ca8, CS: 0x00000008, DS: 0x019e0010
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x364aba28 : 0x128d08 (0x3cc0a4 0x364aba4c 0x131de5 0x0)
    0x364aba68 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
    0x364abb78 : 0x19aeb4 (0x364abb90 0x1 0x364abb98 0x28)
    0x364abc48 : 0x3c1e04 (0x526dc40 0x4f98200 0x0 0x3c205f)
    0x364abc68 : 0x3c27fa (0x4f98200 0x0 0x0 0x0)
    0x364abca8 : 0x3c2867 (0x4f98200 0x52e0080 0x5267c40 0x1628d8)
    0x364abce8 : 0x38759c (0x4f92f40 0x0 0x364abd28 0x3c1f72)
    0x364abd08 : 0x38adbb (0x4f91f80 0x5237440 0x0 0x4f91f80)
    0x364abd28 : 0x3b23a8 (0x4f91f80 0x5237440 0x364abd58 0x3bef49)
    0x364abd78 : 0x188511 (0x4f91f80 0x5a074b4 0x5a074c8 0x11cc32)
    0x364abdb8 : 0x12b4c3 (0x5a070b4 0x5a07498 0x0 0x0)
    0x364abdf8 : 0x124b17 (0x5a07000 0x0 0x18 0x364abedc)
    0x364abf08 : 0x195a42 (0x364abf44 0x0 0x0 0x0)
    0x364abfc8 : 0x19b32e (0x570c6c0 0x0 0x19e0b5 0x5332828) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xb011e3e8
    ==
    NOTE: This last one occurred with Kensington USB Trackball mouse and MouseWorks installed, after working successfully most of the day. Previous kernel panics were w/Logitech wireless mouse.
    ==
    panic(cpu 1 caller 0x001A4A55): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0x00000028, CR3: 0x0195d000, CR4: 0x000006e0
    EAX: 0x0000001c, EBX: 0x05811020, ECX: 0x004b0958, EDX: 0x00417e60
    CR2: 0x00000028, EBP: 0x370dbb28, ESI: 0x00000008, EDI: 0x004b0958
    EFL: 0x00010206, EIP: 0x00390660, CS: 0x00000008, DS: 0x02490010
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x370db8f8 : 0x128d08 (0x3cc0a4 0x370db91c 0x131de5 0x0)
    0x370db938 : 0x1a4a55 (0x3d24b8 0x1 0xe 0x3d1cdc)
    0x370dba48 : 0x19aeb4 (0x370dba60 0x780 0x0 0x200ab)
    0x370dbb28 : 0x3c1cab (0x5811020 0x4b0958 0x120 0x3c1934)
    0x370dbb58 : 0x3c1e04 (0x6093600 0x5d27c00 0x24 0x19a216)
    0x370dbb78 : 0x387604 (0x5d27c00 0x24 0x370dbbb8 0x6c9dfc0)
    0x370dbb98 : 0x38bfd4 (0x5d20c00 0x57be1e0 0x370dbbd8 0x3c3913)
    0x370dbbf8 : 0x38aed3 (0x5d20c00 0x6d11f40 0x0 0x6048a00)
    0x370dbc38 : 0x38b280 (0x6d11f40 0x4 0x0 0x6d0d040)
    0x370dbc78 : 0x38b2dd (0x57c0de0 0x6d11f40 0x3b0bba 0x6d0d040)
    0x370dbca8 : 0x38b331 (0x57c0de0 0x6d11f40 0x3b0bba 0x6d0d040)
    0x370dbce8 : 0x3b1bce (0x57c0de0 0x6d11f40 0x3b0bba 0x6d0d040)
    0x370dbd38 : 0x18c2fa (0x576d728 0x63c3094 0x63c30b0 0x6b967f8)
    0x370dbdb8 : 0x12b4c3 (0x63c305c 0x657c7a4 0x370dbdf8 0x11e042)
    0x370dbdf8 : 0x124b17 (0x63c3000 0x5768600 0x6816f48 0x0)
    0x370dbf08 : 0x195a42 (0x370dbf44 0x0 0x0 0x0) Backtrace continues...

    Greetings.
    I'm having the same problem as Beanfield. I'm using a MX620 Logitech Wireless Laser Mouse, and it produces several problems under Mac OS X 10.4.10. The micro receiver is plugged to the rear of my iMac Intel Dual Core and altough I've switched it to the USB ports of my Apple Keyboard it still happens.The Kernel Panics (with the Grey Screen of Death) happen mostly when the mouse awakes the computer. Very often, when right clicking or single clicking items, the menus appear and disappear. Dragging items becomes impossible and even after restarting the iMac the problem persists.
    It also interfers with the keyboard: sometimes the cursor blinks when moving and when I press any key on the keyboard, it resumes its normal activity. Recently I've added 1 G of RAM, but I've excluded it from the problem since it worked normaly with my now defunt Mighty Mouse. Also, I bought a 500 G Lacie external drive that works very well.
    I'm getting very frustrated since this problems began only a few weeks after my purchases, which took in account full compatibility with my system. All drivers are correctly installed so...what's happening?
    Best Regards
    Pedro

  • Kernel Panics with Illustrator CS2

    Hi,
    Everytime I use Adobe Illustrator CS2 on my 3 month old MacBook Pro I get Kernel Panics and my computer has a hard time recovering. A couple of times I have had to reboot from the Install Disk to get it past the inital blue startup screen. The first time I had to completely reinstall OSX software. The second time all I had to do was boot from the disk and it was fine afterwards.
    Are there any compatibility issues with Intel Macs & Adobe CS2?
    Photoshop appears to work fine.
    Here's the log:
    panic.log:
    Description: Panic (system crashes) log
    Size: 4.65 KB
    Last Modified: 1/15/07 7:28 PM
    Location: /Library/Logs/panic.log
    Recent Contents: Thu Nov 23 18:34:27 2006
    panic(cpu 1 caller 0x001A3135): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0xe57dba8c, CR3: 0x00ef3000, CR4: 0x000006e0
    EAX: 0x00000004, EBX: 0x0043f9f0, ECX: 0x00000000, EDX: 0x00000000
    CR2: 0xe57dba8c, EBP: 0x257dbf58, ESI: 0x00000002, EDI: 0x0409d000
    EFL: 0x00010246, EIP: 0x001bce8a, CS: 0x00000008, DS: 0x001f0010
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x257db828 : 0x128d08 (0x3c9afc 0x257db84c 0x131de5 0x0)
    0x257db868 : 0x1a3135 (0x3cf7b0 0x1 0xe 0x3cefe0)
    0x257db978 : 0x19a904 (0x257db990 0x4b57318 0x257db998 0x19d23a)
    0x257dbf58 : 0x3787be (0x409d000 0x458ff38 0x458ff7c 0x0)
    0x257dbfc8 : 0x19acde (0x458c7a0 0x0 0x19d0b5 0x458c7a0) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xb7fff5c8
    Kernel version:
    Darwin Kernel Version 8.8.2: Thu Sep 28 20:43:26 PDT 2006; root:xnu-792.14.14.obj~1/RELEASE_I386
    Fri Dec 15 23:12:22 2006
    panic(cpu 0 caller 0x001A3135): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0x2370ba8c, CR3: 0x013ed000, CR4: 0x000006e0
    EAX: 0x00000004, EBX: 0x0043f9f0, ECX: 0x00000000, EDX: 0x00000000
    CR2: 0x2370ba8c, EBP: 0x2570bf58, ESI: 0x00000002, EDI: 0x045183e8
    EFL: 0x00010246, EIP: 0x001bce8a, CS: 0x00000008, DS: 0x002f0010
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x2570b828 : 0x128d08 (0x3c9afc 0x2570b84c 0x131de5 0x0)
    0x2570b868 : 0x1a3135 (0x3cf7b0 0x0 0xe 0x3cefe0)
    0x2570b978 : 0x19a904 (0x2570b990 0x4691318 0x2570b998 0x19d23a)
    0x2570bf58 : 0x3787be (0x45183e8 0x42c7ce8 0x42c7d2c 0x0)
    0x2570bfc8 : 0x19acde (0x45175a0 0x0 0x10 0x0) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xb00fc838
    Kernel version:
    Darwin Kernel Version 8.8.2: Thu Sep 28 20:43:26 PDT 2006; root:xnu-792.14.14.obj~1/RELEASE_I386
    Mon Jan 15 19:17:42 2007
    panic(cpu 0 caller 0x001A3135): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0xe5c7ba8c, CR3: 0x00ef6000, CR4: 0x000006e0
    EAX: 0x00000004, EBX: 0x0043f9f0, ECX: 0x00000000, EDX: 0x00000000
    CR2: 0xe5c7ba8c, EBP: 0x25c7bf58, ESI: 0x00000002, EDI: 0x0415b9c4
    EFL: 0x00010246, EIP: 0x001bce8a, CS: 0x00000008, DS: 0x001f0010
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x25c7b828 : 0x128d08 (0x3c9afc 0x25c7b84c 0x131de5 0x0)
    0x25c7b868 : 0x1a3135 (0x3cf7b0 0x0 0xe 0x3cefe0)
    0x25c7b978 : 0x19a904 (0x25c7b990 0x4e8c108 0x25c7b998 0x19d23a)
    0x25c7bf58 : 0x3787be (0x415b9c4 0x54ab250 0x54ab294 0x0)
    0x25c7bfc8 : 0x19acde (0x502f000 0x0 0x10 0x502f000) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xb7fff5c8
    Kernel version:
    Darwin Kernel Version 8.8.2: Thu Sep 28 20:43:26 PDT 2006; root:xnu-792.14.14.obj~1/RELEASE_I386
    Mon Jan 15 19:28:20 2007
    panic(cpu 1 caller 0x001A3135): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x000000e4, CR3: 0x013ed000, CR4: 0x000006e0
    EAX: 0x3c6cb840, EBX: 0x042d26a0, ECX: 0x042d26e0, EDX: 0x042d26e0
    CR2: 0x000000e4, EBP: 0x2560bc28, ESI: 0x00000000, EDI: 0x04290700
    EFL: 0x00010202, EIP: 0x3c6b3c36, CS: 0x00000008, DS: 0x042d0010
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x2560b9e8 : 0x128d08 (0x3c9afc 0x2560ba0c 0x131de5 0x0)
    0x2560ba28 : 0x1a3135 (0x3cf7b0 0x1 0xe 0x3cefe0)
    0x2560bb38 : 0x19a904 (0x2560bb50 0x42d2700 0x1be2cb8 0x3be218)
    0x2560bc28 : 0x3c6b3a32 (0x4290700 0x42d26e0 0x2560bc58 0x3c3893)
    0x2560bc58 : 0x3c6a4236 (0x4290700 0x3 0xa27 0x42d26e0)
    0x2560bca8 : 0x3c6a7c6b (0x23dd3000 0x2 0x2560bd08 0x392147)
    0x2560bcd8 : 0x38f4d1 (0x23dd3000 0x2 0x23dd3000 0x23dd3000)
    0x2560bd08 : 0x392fc4 (0x23dd3000 0x2 0x23 0x2)
    0x2560bd38 : 0x39089a (0x23dd3000 0x0 0x2560bd68 0x199c66)
    0x2560bd98 : 0x390a2d (0x23dd3000 0x2 0x2 0x0)
    0x2560bdc8 : 0x391407 (0x23dd3000 0x2 0x4 0x3)
    0x2560be18 : 0x3c6a32cd (0x23dd3000 0x23dd3000 0x3c6d0ca0 0x3)
    0x2560be38 : 0x3c700e7f (0x23dd3000 0x41f7000 0x0 0x4122f80)
    0x2560be58 : 0x38aadc (0x41f7000 0x413a600 0x1 0x3be50d)
    0x2560beb8 : 0x38c35b (0x413a600 0x41f7000 0x41b5300 0x4068a00)
    0x2560bf38 : 0x38bbc3 (0x413a600 0x4122480 0x0 0xffffffff) Backtrace continues...
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.driver.AppleFWOHCI(2.8.4)@0x3c6fc000
    dependency: com.apple.iokit.IOPCIFamily(2.2)@0x358bf000
    dependency: com.apple.iokit.IOFireWireFamily(2.5.0)@0x3c6a0000
    com.apple.iokit.IOFireWireFamily(2.5.0)@0x3c6a0000
    Kernel version:
    Darwin Kernel Version 8.8.2: Thu Sep 28 20:43:26 PDT 2006; root:xnu-792.14.14.obj~1/RELEASE_I386
    Please help! Thanks.
    MacBook Pro   Mac OS X (10.4.8)   Intel Mac

    Hi, Anapharya.
    No kernel panics on my Macs after 10.4.7 Update.
    See my "Resolving Kernel Panics" FAQ. This FAQ includes step-by-step instructions for identifying and resolving some of the most common causes of kernel panics.
    My FAQ is a roadmap: start at the beginning and work through to the end, including the "If all else fails..." section if a cause or resolution is not found in an earlier troubleshooting step therein.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • Kernel panics in Snow Leopard after bootup

    My 24" 2.8GHz iMac suddenly started crashing last night. The screen will dim, and i get a message saying i need to reboot. This usually happens a couple of minutes after the computer has rebooted. Sometimes when i reboot, the computer will beep three times in succession, over and over until i reboot again. So far i have tried zapping the PRAM (no difference), booting up in Safe Mode (still crashes, but lasts a little longer before doing so), repairing disk permissions (crashes before finishing) and running the Apple Hardware test from the install disc (freezes as soon as it starts). i've also tried pulling out the RAM and re-seating it. None of these seem to be helping much. Any ideas? i'm guessing i'm probably just going to have to take it to the Genius Bar at the Apple Store, but i'd like to have an idea of what's happening before i have a chance to take it in.
    Here are the details from the crash report:
    Interval Since Last Panic Report: 978541 sec
    Panics Since Last Report: 9
    Anonymous UUID: 1EE8E305-C877-46EF-A0D7-27909C4052BC
    Wed Sep 23 18:56:04 2009
    panic(cpu 1 caller 0x2a6ac2): Kernel trap at 0xff981c20, type 14=page fault, registers:
    CR0: 0x80010033, CR2: 0xff981c20, CR3: 0x225b1000, CR4: 0x00000660
    EAX: 0x06842150, EBX: 0x056e5b7c, ECX: 0x06842164, EDX: 0x06842168
    CR2: 0xff981c20, EBP: 0x2eed3e08, ESI: 0x06842150, EDI: 0x04c361f4
    EFL: 0x00010206, EIP: 0xff981c20, CS: 0x00000008, DS: 0x04050010
    Error code: 0x00000010
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x2eed3c08 : 0x21acfa (0x5ce650 0x2eed3c3c 0x223156 0x0)
    0x2eed3c58 : 0x2a6ac2 (0x590a50 0xff981c20 0xe 0x590c1a)
    0x2eed3d38 : 0x29c968 (0x2eed3d50 0x0 0x2eed3e08 0xff981c20)
    0x2eed3d48 : 0xff981c20 (0xe 0x48 0x10 0x210010)
    0x2eed3e08 : 0x22d1e2 (0x56e5b7c 0x1 0x8485c0 0x210637)
    0x2eed3e78 : 0x22d68c (0x3 0x2eed3e9c 0x0 0x0)
    0x2eed3ea8 : 0x4c8596 (0x4c361f4 0x2eed3f0c 0x0 0x5ca9b7c)
    0x2eed3f28 : 0x4caa2e (0x5ea9cd8 0x2c 0x2eed3f78 0x3058c2)
    0x2eed3f78 : 0x4ed85f (0x5ea9a80 0x5698328 0x56eaf44 0x0)
    0x2eed3fc8 : 0x29d3fd (0x5698324 0x1 0x10 0x5698324)
    BSD process name corresponding to current thread: SystemUIServer
    Mac OS version:
    10B504
    Kernel version:
    Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
    System model name: iMac8,1 (Mac-F227BEC8)
    System uptime in nanoseconds: 143203761087
    unloaded kexts:
    com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x34dc2000, size 0x12288) - last unloaded 93164912120
    loaded kexts:
    com.apple.filesystems.ntfs 3.0 - last loaded 27746011139
    com.apple.driver.AppleHWSensor 1.9.2d0
    com.apple.driver.AppleUpstreamUserClient 3.0.5
    com.apple.driver.AppleIntelPenrynProfile 17
    com.apple.DontSteal_Mac_OSX 7.0.0
    com.apple.kext.ATIFramebuffer 6.0.2
    com.apple.driver.AppleHDA 1.7.4a1
    com.apple.driver.AudioIPCDriver 1.1.0
    com.apple.ATIRadeonX2000 6.0.2
    com.apple.iokit.AppleYukon2 3.1.14b1
    com.apple.driver.AirPortBrcm43xx 410.91.20
    com.apple.driver.AppleIRController 161
    com.apple.driver.ACPISMCPlatformPlugin 3.4.0a20
    com.apple.driver.AppleLPC 1.4.6
    com.apple.driver.AppleBacklight 170.0.2
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AppleHIDKeyboard 1.1.5f1
    com.apple.iokit.SCSITaskUserClient 2.5.1
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage 1.5.0
    com.apple.driver.AppleEFINVRAM 1.3.0
    com.apple.driver.AppleUSBHub 3.7.8
    com.apple.driver.AppleFWOHCI 4.3.4
    com.apple.driver.AppleUSBUHCI 3.7.5
    com.apple.driver.AppleUSBEHCI 3.7.5
    com.apple.driver.AppleIntelPIIXATA 2.5.0
    com.apple.driver.AppleAHCIPort 2.0.0
    com.apple.driver.AppleRTC 1.3
    com.apple.driver.AppleHPET 1.4
    com.apple.driver.AppleACPIButtons 1.3
    com.apple.driver.AppleSMBIOS 1.4
    com.apple.driver.AppleACPIEC 1.3
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 90.0.0
    com.apple.security.sandbox 0
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.0.11
    com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.iokit.IOSurface 73.0
    com.apple.iokit.IOBluetoothSerialManager 2.2.1f7
    com.apple.iokit.IOSerialFamily 10.0.2
    com.apple.driver.DspFuncLib 1.7.4a1
    com.apple.iokit.IOAudioFamily 1.7.0fc16
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.iokit.IO80211Family 300.20
    com.apple.driver.AppleHDAController 1.7.4a1
    com.apple.iokit.IOHDAFamily 1.7.4a1
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IONetworkingFamily 1.8
    com.apple.iokit.AppleProfileFamily 40
    com.apple.driver.AppleSMC 3.0.1d2
    com.apple.driver.IOPlatformPluginFamily 3.4.0a20
    com.apple.iokit.IONDRVSupport 2.0
    com.apple.kext.ATI2600Controller 6.0.2
    com.apple.kext.ATISupport 6.0.2
    com.apple.iokit.IOGraphicsFamily 2.0
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.2.1f7
    com.apple.driver.AppleUSBBluetoothHCIController 2.2.1f7
    com.apple.iokit.IOBluetoothFamily 2.2.1f7
    com.apple.driver.AppleUSBHIDMouse 1.3.0f1
    com.apple.driver.AppleHIDMouse 1.3.0f1
    com.apple.iokit.IOUSBHIDDriver 3.7.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.1
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.AppleUSBMergeNub 3.7.5
    com.apple.driver.AppleUSBComposite 3.7.5
    com.apple.iokit.IOATAPIProtocolTransport 2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.1
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOUSBUserClient 3.7.5
    com.apple.iokit.IOFireWireFamily 4.1.7
    com.apple.iokit.IOUSBFamily 3.7.8
    com.apple.iokit.IOATAFamily 2.5.0
    com.apple.iokit.IOAHCIFamily 2.0.0
    com.apple.driver.AppleEFIRuntime 1.3.0
    com.apple.iokit.IOHIDFamily 1.6.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.TMSafetyNet 6
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.DiskImages 281
    com.apple.iokit.IOStorageFamily 1.6
    com.apple.driver.AppleACPIPlatform 1.3
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0

    I just had a similar panic on my 2006-vintage 17" MacBook Pro (2.16 GHz Core Duo/2 GB/320 GB disk). Same top 3 addresses in the stack frame traceback (0x21acfa, 0x2a6ac2, 0x29c968) as yours.
    Thu Oct 1 15:11:09 2009
    panic(cpu 1 caller 0x2a6ac2): Kernel trap at 0x01270e23, type 0=divide error, registers:
    CR0: 0x8001003b, CR2: 0x000bc310, CR3: 0x00101000, CR4: 0x000006e0
    EAX: 0x0337f980, EBX: 0x05d91000, ECX: 0x00000000, EDX: 0x00000000
    CR2: 0x35d13a0c, EBP: 0x35d13a38, ESI: 0x35d13aa0, EDI: 0x059fb400
    EFL: 0x00010246, EIP: 0x01270e23, CS: 0x00000008, DS: 0x35d10010
    Error code: 0x00000000
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x35d13888 : 0x21acfa (0x5ce650 0x35d138bc 0x223156 0x0)
    0x35d138d8 : 0x2a6ac2 (0x590a50 0x1270e23 0x0 0x590b5e)
    0x35d139b8 : 0x29c968 (0x35d139d8 0x0 0x1 0x5d91000)
    0x35d139d0 : 0x1270e23 (0xe 0x4f0048 0x5dc0010 0x5dc0010)
    0x35d13a38 : 0x12713b7 (0x5d91000 0x35d13a58 0x35d13a5c 0x12431fa)
    0x35d13a68 : 0x1265352 (0x5d91000 0x7af0 0x35d13aa0 0x1c)
    0x35d13ad8 : 0x123f9f3 (0x5d91000 0x59f21b8 0x0 0x0)
    0x35d13b38 : 0x126f0af (0x59fb400 0x1 0x0 0x0)
    0x35d13b78 : 0x1287a47 (0x59fb400 0x1 0x0 0x0)
    0x35d13b98 : 0x12824b9 (0x59f2000 0x511ea40 0x35d13bc8 0x52fd2e)
    0x35d13bc8 : 0x96b189 (0x59f2000 0x970304 0x5dd1f80 0x530a0e)
    0x35d13c38 : 0x96b9d7 (0x59f2000 0x96fc98 0x0 0x0)
    0x35d13ca8 : 0x967b98 (0x59f2800 0x5 0x5 0x2136b5)
    0x35d13cd8 : 0x5330cf (0x59f2800 0x5e527d0 0x5e527d0 0x0)
    0x35d13d28 : 0x563a86 (0x59f2800 0x5e527d0 0x5e527d0 0x0)
    0x35d13d88 : 0x284883 (0x59f2800 0x5e527d0 0x0 0x0)
    0x35d13df8 : 0x21d09c (0x5da5468 0x5778c84 0x5da5470 0x5da54a4)
    0x35d13e38 : 0x210234 (0x5da5400 0x35d13e7c 0x5763ae4 0x35d13e70)
    0x35d13e98 : 0x216497 (0x5da5400 0x0 0x0 0x0)
    0x35d13f18 : 0x291f77 (0x35d13f44 0x0 0x0 0x0)
    Backtrace continues...
    Kernel Extensions in backtrace (with dependencies):
    com.apple.kext.ATIFramebuffer(6.0.2)@0x1281000->0x1291fff
    dependency: com.apple.iokit.IOGraphicsFamily(2.0)@0x95a000
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x949000
    dependency: com.apple.kext.ATISupport(6.0.2)@0x1235000
    dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0x9eb000
    com.apple.kext.ATI1600Controller(6.0.2)@0x125f000->0x1280fff
    dependency: com.apple.iokit.IOGraphicsFamily(2.0)@0x95a000
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x949000
    dependency: com.apple.kext.ATISupport(6.0.2)@0x1235000
    dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0x9eb000
    com.apple.kext.ATISupport(6.0.2)@0x1235000->0x125efff
    dependency: com.apple.iokit.IOGraphicsFamily(2.0)@0x95a000
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x949000
    dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0x9eb000
    com.apple.iokit.IOGraphicsFamily(2.0)@0x95a000->0x977fff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x949000
    BSD process name corresponding to current thread: WindowServer
    It's clearly a bug in the ATi driver(s). Several other people have reported similar kernel panics with similar stack tracebacks.
    C'mon Apple, fix this!

  • Kernel Panics with Toast 8

    I kept getting kernel panics with iDVD and Toast 7. I upgraded to the iLife '08 and Toast 8, did all the software updates, and firmware updates to the DVD burner, but I'm still getting kernel panics. The computer's a PowerMac G5 dual 2.0 GHz, 3 GB RAM, LaCie Lightscribe DVD dual-layer burner.
    Any ideas?
    TIA

    all software is up to date.
    iDVD 5 is not compatible with Mac OS X 10.5 (Leopard). While this article indicates that the application may simply quit, other issues could also appear.
    http://docs.info.apple.com/article.html?artnum=306062
    Again, no mention of kernel panics, but Roxio has yet to release an update to Toast 7 to make it compatible with Mac OS X 10.5 (Leopard). An update is planned for the future.
    http://kb.roxio.com/content/kb/Jam/000056T?set-locale=en
    The text of the kernel panic itself may help some more knowledgeable people here to help determine what piece may be causing the trouble. Or if both crashes are related or separate. You can find the text of the panic in the Console utility.
    -Doug

  • Kernel panics with external Apple modem

    This question has been raised before, but I'm revisiting it in hopes someone may have found a solution.
    I'm getting frequent freezes and failures to awake from sleep, and a number of kernel panics that always implicate the faxmodem:
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.driver.AppleSM56KUSBAudio(1.9.14)@0x6d364000->0x6d37efff
    dependency: com.apple.iokit.SM56KUSBAudioFamily(1.5.10)@0x6d34d000
    dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x602000
    com.apple.driver.AppleUSBUHCI(3.1.5)@0x8e1000->0x8eefff
    dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x631000
    dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x602000
    com.apple.iokit.IOUSBFamily(3.1.5)@0x602000->0x629fff
    When the USB modem is not connected I do not get these KPs.
    Apparently there is a firmware conflict between this old Apple modem (I bought it for another machine in 2006) and Intel-based duo-core machines. The Apple Store people tell me the newest Apple USB modems are the same, that is, they have not been updated.
    Any ideas? Do I have to buy another fax modem? I just use it for faxes.
    Thanks.

    Greetings.
    I'm having the same problem as Beanfield. I'm using a MX620 Logitech Wireless Laser Mouse, and it produces several problems under Mac OS X 10.4.10. The micro receiver is plugged to the rear of my iMac Intel Dual Core and altough I've switched it to the USB ports of my Apple Keyboard it still happens.The Kernel Panics (with the Grey Screen of Death) happen mostly when the mouse awakes the computer. Very often, when right clicking or single clicking items, the menus appear and disappear. Dragging items becomes impossible and even after restarting the iMac the problem persists.
    It also interfers with the keyboard: sometimes the cursor blinks when moving and when I press any key on the keyboard, it resumes its normal activity. Recently I've added 1 G of RAM, but I've excluded it from the problem since it worked normaly with my now defunt Mighty Mouse. Also, I bought a 500 G Lacie external drive that works very well.
    I'm getting very frustrated since this problems began only a few weeks after my purchases, which took in account full compatibility with my system. All drivers are correctly installed so...what's happening?
    Best Regards
    Pedro

  • Frequent kernel panics with MPB 2.0 with 2GB RAM

    I have been having frequent kernel panics with my MPB. I have 2GB of RAM that came pre-installed from the factory. This seems to happen most often when I am using external firewire drives. Has anyone out there had similar problems?

    I've done the permission repairs. Also zapped the
    PRAM. Ran the hardware test off the installer DVD
    and it immediately came back with an error code
    (4MEM/1/60000000:) and told me to contact Applecare.
    I called Applecare and they were not very helpful.
    The operator I spoke with had no idea what the
    error code meant. He told me that RAM either works
    or it doesn't. The PRAM zap was done at his
    suggestion. Hasn't changed a thing. The kernel
    panics have only grown more steady over the past
    couple of weeks. More frustrating are frequent and
    repeated application crashes (even simple stuff like
    Safari, Mail, Address Book and Preview). Applecare
    suggested I do a clean install of the OS. But it
    sounds like a hardware issue to me. The app crashes
    are occurring in different accounts on my MPB. I
    don't want to spent a half-day reinstalling all of
    my software only to have the issues continue. I'm
    going to try to re-seat the RAM and then make an
    appointment at the genius bar to have them take a
    look at this. It had been running perfectly for the
    first few weeks.
    If you had an error code during the Hardware Test your MBP has a problem. The 4MEM/1/60000000: maybe linked to bad RAM or not seated correctly. If not seated correctly it will not boot, so it sounds like a bad RAM slot or memory stick.
    William

  • Problem with Java Script after upgrade from BW 3.5 to BI7

    Dear Colleagues,
    We're facing the issue with Java Script after upgrade of BW 3.5 to BI7.
    Just after update we checked the basic functionality and it occured that some of web templates that use Java Script don't work. They generate seelction screen, but after selection the screen becomes blank without any error messages.
    We're currently stucked since web templates weren't converted to BI7 version so they should work exactly as before the upgrade.
    We compared the Java code with other environment that was not upgraded - it's perfectly the same.
    The only explanation that comes to my mind is that some Java Script settings on the server level were changed during the upgrade but I have no idea where I can check that.
    Thanks in advance for any suggestions,
    Andrzej Bobula

    Hi Deepu,
    Thanks, it was great to read your reply and then few minutes later talk to you live on SDN Day!
    Unfortunately, http cache clean-up did not help. But there is another funny thing I found - for exactly the same 3.5 webtemplate html code returned from WebAS 3.5 was different then from 7.0.
    Unfortunately, this editor does not allow to paste complete code, even in CODE brackets, but here are main differences:
    <b>3.5</b>
       if (navigator.appName == "Microsoft Internet Explorer")
    <frame src="/sap/bw/BEx?SAP-LANGUAGE=E&PAGENO=1&REQUEST_NO=1&CMD=GET_TEMPLATE"
    name="Content">
    and
    <b>7.0</b>
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