Key board will not lock the cap key

Purchased my first IMAC and because I have Microsoft soft ware that Apple does not support I partioned the disc and was able to load Windows 7 (I know a nasty word for Mac users)  I cannot get my keyboard cap key to lock on to install my newwork key for a wireless network because it would appear that cap key is not working for caps even when I use the shift key as well.  It would appear that I key board is working only because I can type in the key of something when I chose the my network name.  Any suggestions

Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine, and might be applicable to new machines..

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