Key Code for Office 2010 Pro

I purchased the product from my company. My laptop has crashed and I have a new one now.  I do have the correct Key Code (saved it in my emails), but it is still stating the it is invalid. How can I reload this application on my Laptop (Same situation
with the Office 2013 version as well).  I understand that is it to be used for one person only (which it is).... but how can I get this activated??
Thank you,
Mimi in Texas

Hi,
You need to migrate the product key to the new laptop, since we don't have the access to product key migration process, you need to contact your local customer service to do this:
http://support2.microsoft.com/gp/customer-service-phone-numbers/en-us
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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