Key not working properly

I bought E-71 about one month back. I upgraded its software to 110.07.127. After this upgrade process, the keys are not working properly.
For example, the key titled '?' is not printing '?' while another key titled '.' is printing '?'. This problem is for the whole keypad.
FYI, my keypad also contains the Arabic letters. They are also not working after this upgrade.
Software upgrade is done from the following link: http://www.nokia.co.in/A4767968
Thanks a lot in advance for the kind support.
Nabeel ur Rehman
Nabeel ur Rehman
Solved!
Go to Solution.

This has happened because your phone was most likely imported and modified before it was sold you you. Updating the firmware has reset it back to it's default configuration
You need to contact a nokia care point for help getting it back working properly. If the care point isn't an option visit the retailer where you purchased it.
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.

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