Key pad and Touch pad not working.

I can really use some help.  I was working on my laptop last Friday when I received a Blue Screen of DEATH.  Now the Key pad and Touch pad are not working.  I rebooted the system... ,nothing.   Updated the drivers again...NADA.  I even re-formatted and re-installed The OS.  All to no Avail.  Is there hope or bury it?
Thanks in advance.

Sometimes electrical components needs to have all power sources removed and reintroduced to work properly.  Try performing a hard reset first, if it doesn't work then we'll move to the next step.
To Perform A Hard Reset
Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for  5 seconds); (if the computer doesn't power on, move to the next step)
Disconnect the AC Adapter from the notebook.
Remove the battery from the bottom of the notebook.  There will be a switch/button to eject the battery.
Wait at least 1 minute with all power sources disconnected.
Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.

Similar Messages

  • HP mini5101; Key pad not working on start up, hence can not log in??

    Hi, I have been trying to log on the HP mini5101 but the key pad does not work/respond. I've tried re-start, shut down and on the notebook again for a few times and still unsuccessful. Very frustrating!!
    Appreciate if someone could help/assist and enlighten me. I really like to know why and how to make the key pad work again??
    Thank you.  
    Pam Yap

    Hello drink1208,
    Thanks for posting on the HP Forums!
    I understand a USB ports are not working on your computer. To assist you properly, I do require the following information:
    1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your notebook product number
    2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
    3. Does this occur on certain programs, or all programs?
    4. Have you installed any new software or drivers on this computer, before the issue appeared?
    Additionally, if the issue just began occurring, I would perform a system restore. I want you to bring the computer back to the earliest restore point possible, in an attempt to dodge whatever caused the issue. Here is a document on how to perform a System Restore: System Restore
    Mario
    I worked on behalf of HP.

  • My key pad not working

    Hi since i up date the last soft wire my key paid button not working properly especially P button and number 0 doesn't work anymore so could you give me solution pls ASP

    I have asked our Hosts to move this to Using iPhone where it may get faster response - ÇÇÇ

  • HP Pavilion g6-2320tx Notebook PC key pad not working

    HP Pavilion g6-2320tx Notebook PC keypad do not work.

    Hi,
    Try the following.
    Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.
    Tap away at the esc key as you start the notebook to see if this will launch the Start-up Menu - if it does, select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Key pad not working.

    I have been using my 8310 in the leather pouch provided and now the letters Z,C,N,M and the space bar will not work. The unit is less than a year old and I was using a Blackberry product. I will be looking to get my hands on a (Bold) 9000 series when it comes out but dont know when that will be. Can anyone provide me with and information on the above issues?
    Message Edited by James-L on 07-15-2008 01:48 PM

    Welcme to the Frums
    I too have a CURVE 8330 and have had it several months.  I love it.  I am thankful I haven't had these button sticking problems though.  I hate that you guys have had trouble.  Any chance they are still under warranty for you to change?
    Nurse-Berry
    Follow NurseBerry08 on Twitter

  • Quick launch buttons and touch functions not working post win7 upgrade

    I have several problems that I think are related.
    1) When I rotate the screen and then bring it close (as in flat) to the keyboard, the screen goes blank. There is no key combination I can find that restores the screen. Putting it back in notebook orientation doesn't do anything either. Only thing to do is a hard reboot.
    2) the quick launch buttons on the screen edge are not functioning as follows:
    a) the hp mediasmart button (the one with the wave) doesn't work
    b) the screen rotation button produces the same problem as 1) above
    c) the third button which looks like either gears or a sun (I don't know what it should do) brings up the windows mobility center, where I have found problem number:
    3) On tablet PC settings, the display tab, there is one display: 1. mobile PC display
    on the same tab, there is a setup button. The next screen says:
    pen input
    touch input
    Regardless which one I select, on the following screen (where it says Press this screen with ....) when I press with either my finger or the pen, nothing happens. Which seems like either:
    it thinks another screen is active or
    the touch components are completely non functional.
    4) Not surprising, the touch functions are completely non-functional
    I have installed all of the drivers for this TX2-1025dx for Win7(64bit) per the HP support/drivers page.
    Not all of them resulted in a clean install. 
    Here are other drivers that I had problems with (meaning that I got an error message, it failed, it had to be done more than once, something else broke, etc.)
    AMD AHCI  - started catalyst installer then failed
    Authentic fingerprint driver - "dpinst64 not marked for installation"
    Ntrig Duosense - had to do this one multiple times to get the fingerprint reader to work
    HP Mediasmart MVP - hung in CMD
    I have checked that all of the startup services are actually enabled in msconfig including quick launch buttons, hpwuschd, and media smart. Nothing is disabled in services.
    I have reinstalled the quick launch buttons driver for this product from December 2009. (There is an earlier version from November.)
    I installed the bios upgrade (before win7, actually) it is currently F.25
    I have also eliminated EMF possibilities.
    I have searched the forums, and while I have found some interesting clues, I don't see anything like this - at least with a solution.
    Any assistance would be greatly appreciated as this thing is quite useless to me as it currently functions. It is not a tablet anymore.
    TIA

    [knock knock] Helloooooo??!!??
    Installed 6.50.9.1, which is in between the last two quick launch button (QLB) drivers (that did not work). Also fixed the lightscribe and mediasmart DVD installs. Same problems, no touch or pen, and a new bug I discovered with qlb
    First, if you search for tablet in the start menu, there is a selection to set the tablet buttons to perform certain tasks. When you run that, it says that teblet buttons are not installed on this pc. Doesn't matter if QLB is installed or not - same error. Hmmmmm. Check with your pc manufacturer..... I think I am doing that. I am starting to feel like I am working for HP.
    Next finding: Using mobility center, I found that if you orient the screen to landscape for the slate config, and then rotate the screen, it does not go blank. However, if you rotate the screen back to notebook, it goes blank. And of course it keeps that upsidedown config when you reboot, too. So, the way to recover from that (because you really need a keyboard if you don't have a working pen and touch takes 30 sec to respond) is to keep trying to get touch to orient the screen back to landscape for notebook. Then rotate the screen to landscape for notebook. And uninstall the QLB driver that doesn't work and reboot. But after that, touch and pen did not function.
    Since touch and pen had previously been restored when I uninstalled QLB, I reinstalled MVP and smartmenu coz they were the actions that I took the last time before touch and pen returned. Didn't work this time, tho.
    I decided to do a system restore back at the point that I had used HP Advisor, since that was the last time I made note that pen and touch were working. Restore failed because a sfi.dat file was not found (and search didn't find it anywhere either). I tried 5 different restore points, before and after that one, and they all failed. But the first time around, I had touch on the logon screen, just not after windows started. The next time, I had touch but not pen. The next time, I had touch and pen, but only for a period of time (I think HP Advisor may have been the intervening event) before they stopped working.
    Oh, and HP advisor does not appear to be actually installing the things on the action list. That could be an issue with Comodo, but it really looks more like an issue with that "mother may I" message from Windows asking for permission to run the program. Often as not, windows reports that the program is not responding. Closing the program with that dialog box actually gives it the kick in the knickers it needs to complete.
    A not so great workaround is to use the mobility center to orient the screen when you want to put the thing in slate mode. You can pin it to the task bar (with a little fiddling).  Touch is extremely slow to respond in slate mode. For example, it took about 3 minutes to get the screen oriented back around to notebook config, which is 4 "clicks" if things are working right. Pen works sort of OK (although I haven't tried any writing) . Gestures for scrolling do not work.
    I am done with the troubleshooting until someone comes up with other targeted ideas.I have been keeping detailed chrono notes.
    Again, I hope the information here leads to a solution. This unit is not a functional tablet and I don't want to stay with Vista, neither should I have to since this is supposed to be compatible.

  • Can no longer install drivers and touch screen not working anymore

    I have the HP 520-1130ea all in one PC. Its a touchscreen. I have Windows 7 home premiun 64 bit operating system.
    it has been working fine for the last two years and on Friday 11th april, i connected my android tablet (samsung Galaxy tab 7.0) to my pc and it could not install the drivers so my PC could not see the tablet.  Last week this worked ok. I attach my tablet to my pc using a USB cable and transfer files by usb transfer. I dont use any software at all.
    I have tried to reinstall the drivers for the android tablet and i get the error code that the drivers were found but they cant be installed. Access denied.
    I have also tried to restore my pc to the last time everything worked ok which was just a week before the problem started, but the restore has failed on 4 occassions.
    I have now deleted all updates on my PC from last week and i think I have deleted something or failed to allow something to isntall (a box popped up when i restarted the computer after the update delete which I ignored)
    No my touch screen no longer works.
    I plugged in an external hard drive to back up my computer and I also could not install the drivers for that too. this just happened today.
    My printer is connected to my PC and that still works ok.
    I have been battling with this for 4 days now and ploughed the internet for solutions and no hope in sight!
    I have also tried:
    1. installing optional updates. no luck there. also some of the updates failed
    2. giving myself full control on the system 32 folder in windows.
    I am the administrator on the PC.
    HELP PLS!!!

    Hi compnewbie,
    Welcome to the HP Forums!
    Thank you very much for your thorough post and detailed steps! I see that you are not being able to install drivers, and I would be happy to assist you!
    The first suggestion I will make is to boot your computer in Safe Mode. To do this, please follow this document on Windows 7 Safe Mode. No extra software will be loaded, which will make this driver issue easier to troubleshoot. In Safe Mode, try to connect your external drive.
    If you still cannot connect your external drive (or any other USB device), I recommend following this resource on Testing for Hardware Failures (Windows 7). This should help diagnose any potential hardware problems with the computer.
    If you are not able to detect any hardware problems on your computer, please follow this document on Restore files from a backup.
    Please re-post with the results of your troubleshooting, and I will diligently follow up with you!
    Best regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Control key copy and paste, etc., not working

    I have just purchased a T440S Thinkpad. I am alarmed that Ctl + C and Ctl + V do not work.  Also, I cannot use the Control key in combination with + and -  to zoom in and zoom out.  The Control key in combination with the letter i does not italicize a blocked word.  Does anyone have a solution to this problem?  Will Lenovo technicians be able to provide a fix for this serious problem?   David

    Is this the case for both CTRL keys (you have a CTRL key on each side of the space key) or is one of them working?
    If the right CTRL key is working and the left CTRL key isn't, are you sure you didn't swap the Fn and CTRL key in BIOS?
    -gan

  • HELP! Track pad and key pad not working at all!!!

    My phone was working fine and then I woke up to not being able to use the track pad and keyboard. It was stuck on password sign in and when I plugged the phone in woke automatically go to bedside mode. Spent hours on the phone with my carrier just to make it worse. ANY ideas???

    Hi and Welcome to the Community!
    So that we can avoid redundancy, please list exactly everything that your carrier had you do, and the specific results of each thing...
    I'm a bit surprised that they fobbed you off, though...you see, you pay them for 100% of your service and 100% of your formal support. Right now, they seem to be delivering neither to you...
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Windows key + left and right arrows not working with RemoteApp windows

    My office is deploying RemoteApps to replace certain locally installed applications.  I, and many of my coworkers, have 2-3 monitors and the Windows
    + left and right "snap" function has been an extremely convenient way to juggle multiple windows across multiple monitors.  Unfortunately, it doesn't seem to work with RemoteApp windows.  Does anyone know a way to get this working?

    Hi,
    Based on my test,  I agree with Keith Langmead, it seems Windows key + left or right key cannot work with remoteapp.
    Alex Zhao
    TechNet Community Support

  • Home and End Key(Right and Left Arrows) Not Working!!!

    I have a Macbook... And all of a sudden the Home(Left Arrow) and the End(Right Arrow) keys have stopped working. I have no clue why this happened?? Can somebody PLZ help me out????

    I have a Macbook Pro and since upgrading to 10.6.4 none of my arrow keys work. Neither do the +&= or ?&/ keys. All other keys are OK. The only way around this is to use 'keyboard viewer' which is inconvenient to say the least. I assume this must be a software related issue.

  • HELP!! need to restart but home button and touch screen not working.

    my ipod touch 5g wont let me slide to unlock. I want to figure out a way to restart the ipod wihtout using the home buttton or touch screen because my home button is broken. (ps. I have assistive touch on.)

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • KEY BOARD LETTER T AND Y ARE NOT WORKING

    I am using laptop PAVILLION 15-N206Tx operating system window 8.1. keys T and Y are not working.

    rahularora wrote:
    I am using laptop PAVILLION 15-N206Tx operating system window 8.1. keys T and Y are not working.
    Try the following.
    Hard reset:
    Shut down the notebook, unplug the AC Adapter and then remove the battery. Disconnect all the external peripheral devices connected. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
    Power on.
    Tap away at the esc key as you start the notebook to see if this will launch the Start-up Menu and then select F10 to enter the bios menu.
    Press F5 to load the defaults (this is sometimes F9, but the menu at the bottom will show the correct key), use the arrow keys (assuming they work in this menu) to select 'Yes' and hit enter.
    Press F10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
    Let the system boot into Windows. Check the keyboard.
    Note--
    If you find the keys don't work in the Bios menu, then this is likely to be a Hardware issue.
    thanks,
    ++Please click KUDOS / White thumb to say thanks
    ++Please click ACCEPT AS SOLUTION to help others, find this solution faster
    **I'm a Volunteer, I do not work for HP**

  • In my numeric key pad I can not use the (.) dot because it has a (,) and it is not working in calculations.  What I can do?

    In my numeric key pad I can not use the decimal dot (.) because it has a (,) and this not work with decimal calculations.  What I can do?  Help ………

    IT NOT WORK IN MEXICO.  THANKS A LOT.  BEST REGARDS.  MANUEL LOPEZ
    El 6/2/2015, a las 16:50, Apple Support Communities Updates <[email protected]> escribió:
    You received a reply
    SGIII has replied to your question. You can view the full discussion in Apple Support Communities.
    In my numeric key pad I can not use the (.) dot because it has a (,) and it is not working in calculations.  What I can do?
    Correct Answer Helpful Answer
    Use the buttons above to tell SGIII and the rest of the community if this reply solved your question or helped you get closer to finding a solution.
    To reply to SGIII, go to the discussion in Apple Support Communities.
    You are receiving this email from Apple Support Communities. You can change your email preferences in your Apple Support Communities Profile.
    TM and copyright © 2014 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014.
    All Rights Reserved | Privacy Policy | Terms of Use | Apple Support

  • All button and touch pad not working except power button

    I face the problems that all button and touch pad not working after power on or wake up from sleep state except power button. And i have make the system sleep and wake again so that the mac book air can working as normal( mouse can move and button got response).

    Sometimes electrical components needs to have all power sources removed and reintroduced to work properly.  Try performing a hard reset first, if it doesn't work then we'll move to the next step.
    To Perform A Hard Reset
    Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for  5 seconds); (if the computer doesn't power on, move to the next step)
    Disconnect the AC Adapter from the notebook.
    Remove the battery from the bottom of the notebook.  There will be a switch/button to eject the battery.
    Wait at least 1 minute with all power sources disconnected.
    Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.

  • Twist touch pad and track ball not working

    Hello - 
    We have a Thinkpad Twist S230u with an intel i7 processor.  The touchpad and trackball have not worked for quite some time (last 9 months or so) - my boss used this computer and just put up with it, using a wireless mouse.  I am now trying to repair it for another staff members use.  
    So far, I have: Re-installed windows 8, then upgraded to Windows 8.1 pro and ran all updates.  Updated the BIOS, uninstalled the synaptics UltraNav driver, then reinstalled the latest driver (run as administrator).  I took the keyboard out and checked the connections to the laptop from the touchpad. 
    Anyone have any other thoughts??
    TThanks so much!

    Hello,
    Have you tried booting from a Linux Live CD/DVD/USB drive?  If it still does not work, then it is a hardware issue, not a software one.
    Regards,
    Aryeh Goretsky
    I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
    S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
      Deutsche Community   Comunidad en Español Русскоязычное Сообщество

Maybe you are looking for

  • Data back up taken in 2.1 is lost while updating to 2.3

    It is compulsory to lose backup while upgrading from 2.1 to 2.3. Its really big big disappointing feature of the update. No care is taken by even google to restore sbf type back up by putting support software in market. I want to restore some of impo

  • After downloading the new update for Firefox I can no longer get Firefox to respond. I can only get it to respond in safe mode. Why?

    After downloading the new update to Firefox I cannot get Firefox to respond. The only way I can use Firefox is in Safe Mode. == This happened == Every time Firefox opened == I updated to new version of Firefox

  • Exit Code 6 Installation problem

    Have repeated attempted to install Creative Suite 5.5 and get the following errors Any ideas anyone? Exit Code: 6 -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 7 error(s), 4 warning(s) -----

  • Has anyone else seen this (-1202) error?

    I receive a -1202 error when trying to access the iTunes store through my pc  (Windows 7 - latest version of iTunes...11.02..).  I get a white blank screen and no iTunes store. I have tried just about every proposed solution that I found on the web a

  • Sqlplus: Can I define a default service?

    This is applicable to those of us which most of the time log into the same service with SQL*Plus. I found out that from the Windows environment, I can always insert the name of my prefered service into the registry, and every time I run SQL*Plus, I c