Keyboard and back button unavailable when talking to phone

While I am under a phone call if I want to search the browser or sending a text message the keyboard will be unavailable so do the back button will become unavailable
Solved!
Go to Solution.

Can you check if the same occurs in safe mode?
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

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