Keyboard and mouse freeze randomly

My keyboard and mouse freeze up for 2-4 seconds at seemingly random intervals.  I could go for a couple hours without it happening, or like now, it has happened twice while writing this.  If I'm typing something when it freezes, nothing I type while it's frozen ends up showing up, but if I had hit a key right when it froze, it will repeat itself until I press something else after it unfreezes.  They keyboard and mouse both freeze at the same time, it's not one or the other.  It has nothing to do with standby like the topic below...it can happen right after I boot up or anytime thereafter.
My hardware is an eMachines M6805 laptop (upgraded to 2GB of RAM) and just a basic Dell USB mouse and keyboard.
I tried searching the forums, but the search box on here searches the entire web for some reason even if I tell it to search TechNet, so I apologize if this has already been answered.

I just had my Desktop freeze whilst I was using Media Player minimised to the taskbar.
I came back to my PC and couldn't use the keyboard or mouse. I plugged in a wired USB mouse and this did not work either. I then used the mouse and keyboard buttons on my MCE remote and still nothing happened, actually something happened as my hard drive
became very busy, but there was nothing happening on screen. I had to reboot to get back to normal operation.
I use a Logitech Bluetooth MX500 keyboard and mouse and have been having problems since I had Windows 7, but thought it was the keyboard and mouse at fault. This is the first time that I have encountered this problem, but I have had problems with the keys
sticking, very annoying when you're in Visual Studio and it goes and deletes a load of code for you because the backspace key was the one that stuck. The cursor also randomly jumps lines occasionally and inserts text where I don't want it. This wouldn't be
such an issue if I was a touch typist and could look at the screen whilst typing, but I am not and only realise the errors when I have finished typing.
Anyway, Mine is a custom built PC(all drivers and windows fully up to date) which ran XP with zero problems:
    Gigabyte mboard and graphics card (Nvidia) with I5 processor and 4GB ram.
If this was a USB hub Powersave issue, then I would still expect the hub to wake up when a new device was pugged in, so I'm going to count that fix out.
I'm not sure that the freezing was a mouse/keyboard fault, I suspect that this is more a video driver fault as the computer did become very busy doing something when I used the MCE remote, it's just the screen didn't update to show what it was doing.
I should have looked at the taskbar clock to see if the time had updated, I'll do that next time if it happens again.
I've disabled the Power Save options for the hub that controls the mouse and keyboard, perhaps this will stop the keys sticking and jumping around when I'm typing in Visual Studio.
Mick Doherty
http://dotnetrix.co.uk
http://glassui.codeplex.com

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    Jan 14 20:33:24 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x143-192.168.178.13:0!
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    Jan 14 21:02:16 KrinkleMac kernel[0]: USBF:          145221.125          AppleUSBHubPort[0xffffff8038c87e00]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
    Jan 14 21:02:22 KrinkleMac kernel[0]: USBF:          145226.307          AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
    Jan 14 21:02:22 KrinkleMac kernel[0]: USBF:          145226.373          AppleUSBHubPort[0xffffff8038c87e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
    Jan 14 21:02:23 KrinkleMac kernel[0]: USBF:          145228.196          AppleUSBHubPort[0xffffff8039fd0c00]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe000404f while doing getting port status (2)
    Jan 14 21:02:23 KrinkleMac kernel[0]: USBF:          145228.196          USBF:          145228.196          AppleUSBHubPort[0xffffff803a261e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002ed while doing getting port status (2)AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing getting port status (2)
    Jan 14 21:02:23 KrinkleMac kernel[0]: USBF:          145228.200          AppleUSBHubPort[0xffffff803a261e00]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002ed while doing get status (first in port status change)
    Jan 14 21:02:23 KrinkleMac kernel[0]: USBF:          145228.200          AppleUSBHubPort[0xffffff803a123000]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe000404f while doing get status (first in port status change)
    Jan 14 21:02:23 KrinkleMac kernel[0]: USBF:          145228.200          AppleUSBHubPort[0xffffff8039fd0c00]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002ed while doing get status (first in port status change)
    Jan 14 21:02:25 KrinkleMac kernel[0]: USBF:          145229.331          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0xfa100000)
    Jan 14 21:02:25 KrinkleMac kernel[0]: USBF:          145229.766          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
    Jan 14 21:02:26 KrinkleMac kernel[0]: USBF:          145230.963          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0xfa100000)
    Jan 14 21:02:26 KrinkleMac kernel[0]: USBF:          145230.963          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
    Jan 14 21:02:28 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
    Jan 14 21:02:28 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
    Jan 14 21:02:28 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
    Jan 14 21:02:28 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
    Jan 14 21:02:28 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
    Jan 14 21:02:38 KrinkleMac kernel[0]: USBF:          145242.843          AppleUSBHub[0xffffff803c64b000]::ConfigureHub(hub @ 0xfa110000) No config descriptor, retrying
    Jan 14 21:02:38 KrinkleMac kernel[0]: USBF:          145243.145          AppleUSBHub[0xffffff803c64b000]::ConfigureHub(hub @ 0xfa110000) No config descriptor, after retry, resetting the port (1)
    Jan 14 21:02:40 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
    Jan 14 21:02:40 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
    Jan 14 21:02:40 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
    Jan 14 21:02:40 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
    Jan 14 21:02:40 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
    Jan 14 21:02:47 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
    Jan 14 21:02:47 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
    Jan 14 21:02:47 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
    Jan 14 21:02:47 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
    Jan 14 21:02:47 KrinkleMac kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
    Jan 14 21:02:54 KrinkleMac.local com.apple.usbmuxd[34]: _handle_timer heartbeat detected detach for device 0x147-192.168.178.13:0!
    Jan 14 21:03:03 KrinkleMac kernel[0]: BRCM2070 Hub::terminate(kIOServiceSynchronous) timeout
    Jan 14 21:03:04 KrinkleMac kernel[0]: USBF:          145268.325          AppleUSBHubPort[0xffffff8039bc4c00]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
    Jan 14 21:03:20 KrinkleMac kernel[0]: USBF:          145285.139          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0xfa100000)
    Jan 14 21:03:21 KrinkleMac kernel[0]: USBF:          145285.572          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
    Jan 14 21:03:22 KrinkleMac kernel[0]: USBF:          145286.868          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0xfa100000)
    Jan 14 21:03:23 KrinkleMac kernel[0]: USBF:          145288.132          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
    Jan 14 21:03:24 KrinkleMac kernel[0]: USBF:          145288.882          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0xfa100000)
    Jan 14 21:03:25 KrinkleMac kernel[0]: USBF:          145289.385          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
    Jan 14 21:04:05 KrinkleMac kernel[0]: USBF:          145329.455          AppleUSBHubPort[0xffffff803a24e400]::FatalError - Port 1 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
    Jan 14 21:04:05 KrinkleMac kernel[0]: USBF:          145329.456          AppleUSBHubPort[0xffffff8038a96200]::FatalError - Port 2 of Hub at 0xfa110000 reported error 0xe00002c0 while doing clearing port feature (1)
    Jan 14 21:04:05 KrinkleMac kernel[0]: USBF:          145329.492          AppleUSBHubPort[0xffffff803a9a6600]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
    Jan 14 21:04:06 KrinkleMac kernel[0]: USBF:          145330.483          AppleUSBHubPort[0xffffff803a24e400]::FatalError - Port 3 of Hub at 0xfa110000 reported error 0xe00002c0 while doing get status (first in port status change)
    Jan 14 21:04:06 KrinkleMac kernel[0]: USBF:          145330.703          IOUSBCompositeDriver[0xffffff803b7c3700](CompositeDevice) GetFullConfigDescriptor(0) returned NULL
    Jan 14 21:04:06 KrinkleMac kernel[0]: USBF:          145330.703          IOUSBCompositeDriver[0xffffff803c98b400](CompositeDevice) GetFullConfigDescriptor(0) returned NULL
    Jan 14 21:04:09 KrinkleMac kernel[0]: USBF:          145333.634          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0xfa100000)
    Jan 14 21:04:09 KrinkleMac kernel[0]: USBF:          145334. 67          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
    Jan 14 21:04:10 KrinkleMac kernel[0]: USBF:          145334.916          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0xfa100000)
    Jan 14 21:04:10 KrinkleMac kernel[0]: USBF:          145335.347          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
    Jan 14 21:04:16 KrinkleMac kernel[0]: USBF:          145340.675          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0xfa100000)
    Jan 14 21:04:16 KrinkleMac kernel[0]: USBF:          145341.108          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
    Jan 14 21:04:18 KrinkleMac kernel[0]: USBF:          145343.300          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0xfa100000)
    Jan 14 21:04:19 KrinkleMac kernel[0]: USBF:          145343.803          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
    Jan 14 21:04:20 KrinkleMac kernel[0]: USBF:          145344.644          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0xfa100000)
    Jan 14 21:04:23 KrinkleMac kernel[0]: USBF:          145348. 42          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
    Jan 14 21:04:24 KrinkleMac kernel[0]: USBF:          145348.868          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0xfa100000)
    Jan 14 21:04:24 KrinkleMac kernel[0]: USBF:          145349.299          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
    Jan 14 21:04:30 KrinkleMac kernel[0]: USBF:          145355. 76          [0xffffff8038559600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0xfa100000)
    Jan 14 21:04:30 KrinkleMac kernel[0]: USBF:          145355. 76          [0xffffff8038559600] The IOUSBFamily gave up enumerating a USB device after 10 retries.  (Port 1 of Hub at 0xfa100000)
    Jan 14 21:04:30 KrinkleMac kernel[0]: USBF:          145355. 76          [0xffffff8038559600] The IOUSBFamily was not able to enumerate a device.
    Jan 14 21:04:42 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe
    Jan 14 21:04:42 KrinkleMac kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
    Jan 14 21:04:42 KrinkleMac kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
    Jan 14 21:04:42 KrinkleMac kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
    Jan 14 21:04:44 KrinkleMac kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
    Jan 14 21:05:20 localhost bootlog[0]: BOOT_TIME 1358193920 0
    Jan 14 21:05:26 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
    Jan 14 21:05:26 localhost com.apple.launchd[1]: *** Shutdown logging is enabled. ***
    Jan 14 21:05:41 localhost com.apple.launchd[1] (com.apple.automountd): Unknown key for boolean: NSSupportsSuddenTermination
    Jan 14 21:05:41 localhost kernel[0]: PMAP: PCID enabled
    Jan 14 21:05:41 localhost kernel[0]: Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

    I've recorded the logs several times now and although a lot is variable (likely unrelated errors and crap). The following 5 lines consistently occur right before the freeze:
    1/18/13 11:06:10.000 PM kernel[0]: IOBluetoothUSBDFU::probe
    1/18/13 11:06:10.000 PM kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
    1/18/13 11:06:10.000 PM kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
    1/18/13 11:06:10.000 PM kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
    1/18/13 11:06:24.000 PM kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
    1/18/13 11:07:22.000 PM bootlog[0]: BOOT_TIME 1358546842 0
    1/18/13 11:29:27.000 PM kernel[0]: IOBluetoothUSBDFU::probe
    1/18/13 11:29:27.000 PM kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0041
    1/18/13 11:29:27.000 PM kernel[0]: [BroadcomBluetoothHCIControllerUSBTransport][start] -- completed
    1/18/13 11:29:27.000 PM kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification
    1/18/13 11:30:02.000 PM kernel[0]: [AppleBluetoothHCIControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- ClearPipeStall returned e000404f
    1/18/13 11:31:39.000 PM bootlog[0]: BOOT_TIME 1358548299 0

  • Keyboard and mouse randomly don't work after boot

    Hello there, I have been having a problem lately  with the keyboard. Some times after the booting process it doesn't work, forcing me to restart my laptop even 3 or 4 times before getting it to work properly.
    Here is the keyboard boot process. wich has actually a problem that I can't understand clearly.
    dmesg |grep keyboard
    [    2.308714] atkbd serio0: Failed to deactivate keyboard on isa0060/serio0
    [    2.959550] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input0
    I noticed this error during the boot preocess, how should it be interpreted?
    I'm sure in the kernel, the device atkbd is selected.
    The synaptics mouse instead, doesn't work properly in X
    My mouse is a synaptic touchpad and when I start x, instead of loading the synaptic device, xfce simply see it as ps/2. Also this happens randomly.
    dmesg |grep mouse
    [    2.098008] mousedev: PS/2 mouse device common for all mice
    [    4.836233] psmouse serio1: synaptics: Touchpad model: 1, fw: 7.4, id: 0x1e0b1, caps: 0xd04773/0xe40000/0x5a0400, board id: 3655, fw id: 631163
    [    6.696381] psmouse serio1: synaptics: Touchpad model: 1, fw: 7.4, id: 0x1e0b1, caps: 0xd04773/0xe40000/0x5a0400, board id: 3655, fw id: 631163
    Xorg conf:
    Section "inputdevice"
       identifier "synaptics touchpad"
       driver "synaptics"
        Option "TapButton1" "1"
        Option "TapButton2" "2"
        Option "TapButton3" "3"
    Endsection
    Any suggestion?

    Welcome to Apple Discussions!
    Has your keyboard and mouse quit working altogether or just when the computer is hot? And do I understand that an external keyboard and mouse will work with no problems?
    And I am wondering about your computer running unusually hot. Are your fans operating properly? You might want to run the extended version of the Apple Hardware test to be sure that the fans and thermal sensors are working properly. If they are not, you will get one or more error codes.
    Another thing to do to check when your Mac is unusually hot is the Activity Monitor. Select "All Processes" at the top right and check for any process running that should not be which is using lots of CPU.
    I don't know if the keyboard problem is related to the heat problem or not, but I would want to know what is causing the heat problem too. Over time, excessive heat can cause damage to the logic board. It could also conceivably damage the ribbon cable which connects the keyboard and I would guess that the trackpad could also be affected. So it is important to see what is going on here. If you have been experiencing excessive heat on a regular basis, this might be the underlying cause of your keyboard and trackpad problems. If so, the heat problem will have to be fixed or the other problem will recur over time.
    Try the AHT and post back with any results. Also, use iStatPro to check on your fans and make sure both are running at roughly equal speeds and that they run faster when the computer gets hot.
    Good luck!

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