Keyboard and mouse keep disonnecting

No idea what is happening. Everything was stable for ages, then.... Every 2-5 minutes the keyboard disconnects even though the battery is at 78%. If I am typing continuously the problem seems to abate...

Same problem here... keyboard will disconnect and reconnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnect many times a day. Just useless.... can not take this anymore. *** Apple.... you should give free exchanges to wired keyboard as the wireless ones are crap!

Similar Messages

  • Keyboard and Mouse keep dying

    Dual 1.42 GHz PowerPC G4 with 1.5 GB DDR SDRAM.
    Apple Studio Display LCD 17" Monitor
    Mouse and keyboard are Apple products that came with the computer
    I've owned this machine for about 6 years and have never had any issues. I upgraded to Leopard about 3 months ago and things ran slower, but it still worked. In the last week, my keyboard and mouse will die at random times. Sometimes I have to power cycle the computer twice to get the mouse and keyboard working again. Even then, they quit working after about 10 minutes even after a power cycle. Anyone ever have this issue and know what I might do to correct it? I think it's odd that a keyboard would stop working.
    Message was edited by: dhaab1965

    Sounds like your USB buses are overloaded somewhere. There are a couple of things to check.
    1) Are you using a Griffin iMate ADB-to-USB adaptor to connect any older ABD keyboards or graphics tablets? I was, and I started having trouble when I moved to Tiger. Griffin says the input code changed at the system level and they cannot fix, stopping the iMate support at 10.3. I ask because when I got to Tiger with my iMate, I had sudden and unpredictable dropouts where no USB input device worked until I restarted.
    2) Are the keyboard/mouse connected through any USB ports on the display (can't remember what the Studio display has). If so, connect directly to a logic board USB port.
    3) Do you have any unpowered USB hubs in the system? Those often fail to provide enough power to keep the signal up.
    4) Dismount any USB flash drives and see it that helps.

  • Wireless keyboard and mouse keep disconnecting

    Hello   I have had my imac for about a year and a half (Dec. 2009).  recently (fall 2010- now) the keyboard and mouse are disconnecting.  They do it all the time.  It is starting to interfere with my recording and editing big time to the point where I have to stop working.   I keep them stocked with batteries.  They disconnect at the same time or separately and the mouse is especially hard to get reconnected.  Has anyone found a real solution to this or is Apple just avoiding it by asking for more money and saying our warrantees are up?  You cant even talk to them without paying $50.   Like we didnt pay well over a thousand dollars for our computers.  All I see in the forums is more and more people with the problem and no solution.      Step up apple,   please this is impossible to deal with
          Thanks anyone for any help

    There are things to do with an issue such as this one.
    1. You must ask yourself if this is a hardware issue:
    Try brand new batteries, if that doesn't fix the issue then you must try this.
    Best way to isolate this issue is to boot into the install dvd of your mac osx.
    Why?
    The behavior on the boot disk enviroment is totally different than the operating system while running from the hard disk. If you can recreate the issue there then its a hardware issue.
    If hardware:
    reset the pram (research it)
    If the issue is unable to recreate in the boot disk enviroment but you can in the regular enviroment then you can isolate it to software issue:
    Software troubleshooting:
    1. Remove configuration file for bluetooth:
    10.6: machd/library/preferences
    10.5 userfolder/library preferences
    file: com.apple.bluetooth.plist.
    Reboot.
    A combination of pram reset and plist removal works well. If it may help, use a usb mouse to remove the pairing of bluetooth then readd devices.

  • Wireless keyboard and mouse keep losing connection Edge 92z

    We recently installed 8 new Edge 92z 3414 DHG Thinkcentre desktop pc.  Originally supplied with Windows 8.0 and upgraded to 8.1.
    We are having intermittent issue with most of them, where keystrokes are lost or repeated and mouse loses connection or is jerky.  The mouse issue can be fixed by switching off and on, but comes back later.  batteries are brand new in both KB and mouse and are the original Slim range supplied from new, using a nano usb dongle.  the distance is less than 10 inches for either.
    I have tried updating the drivers, but they seem upto date already. I have put the nano usb dongle on a short extention as a test, but with the same result.
    Any ideas?  The loss of keystrokes is driving us all mad!!  Help.
    Dave

    There are things to do with an issue such as this one.
    1. You must ask yourself if this is a hardware issue:
    Try brand new batteries, if that doesn't fix the issue then you must try this.
    Best way to isolate this issue is to boot into the install dvd of your mac osx.
    Why?
    The behavior on the boot disk enviroment is totally different than the operating system while running from the hard disk. If you can recreate the issue there then its a hardware issue.
    If hardware:
    reset the pram (research it)
    If the issue is unable to recreate in the boot disk enviroment but you can in the regular enviroment then you can isolate it to software issue:
    Software troubleshooting:
    1. Remove configuration file for bluetooth:
    10.6: machd/library/preferences
    10.5 userfolder/library preferences
    file: com.apple.bluetooth.plist.
    Reboot.
    A combination of pram reset and plist removal works well. If it may help, use a usb mouse to remove the pairing of bluetooth then readd devices.

  • Want Mac mini and G4 to share Display and USB keyboard and mouse

    I bought a KVM switch at a local electronics store. I got the only one that claimed Mac compatibility (PPA Int'l). I can't plug the switch into the G4 Cube. No such ports. With the adapter that accompanied my brand new Mac Mini, I can plug the KVM monitor port into the mini's monitor port, BUT that port is currently being used by the Apple DVI-to-ADC adapter I bought so I can connect my Cinema Display to the Mac mini.
    The KVM switch wants 3 ports on each computer: a VGA (monitor) port, the keyboard port, and the mouse port; but the keyboard/mouse connectors are not USB.
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    My QUESTION is, does anybody manufacture a KVM switch I can use between two Macintosh computers to share use of my USB keyboard powered from a USB port on the display, and my USB mouse powered from a USB port on the keyboard?
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    Does it matter that the mini OS is Leopard, and the Cube OS is Tiger?
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    I had the same problem, and finally came up with two other alternative solutions.
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    I did this in January of this year, so please forgive me if I have forgotten a step somewhere. Ask me and I'll be glad to try to walk you through it. The first solution is the simplest to do, and the second in the most versatile. It's your choice.
    Hope this helps. Just don't be intimidated by it - if I can figure it out, we can get you connected. Good luck!

  • My wireless keyboard and mouse do not work on my All-In-One computer?

    Q.: My wireless keyboard and mouse do not work on my All-In-One computer?
    A.: If your wireless keyboard and mouse do not work even after changing the batteries, please try re-syncing them by following these steps.
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    "This machine has an added 4 USB ports, could this be causing a problem?
    It definitely could be the source of the problem. Perhaps the PCI card was bumped loose during shipping?
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  • Third-party keyboard and mouse

    I’m buying a “third-party USB keyboard and mouse”, as quoted in the FAQ. I cannot afford the original keyboard and mouse because here in Brazil they’re extremely expansive. But some of these third-party sets have an indication: “for both windows and MAC OS”, and some don’t. Does that mean that the ones without the indication will not work? Or it only means that these with the indication have been projected more properly? The equivalent keys quoted in the FAQ are not rare, on the contrary, they exist in any keyboard – the one with the windows sign (equivalent to the apple sign) and the ALT command, equivalent to the optinons, right? Is there any other special care I should have when buying them?

    "But some of these third-party sets have an indication: “for both windows and MAC OS”, and some don’t. Does that mean that the ones without the indication will not work?"
    It means that the ones with the indication that it is "for both windows and Mac OS" will work on both Windows and Mac but will generally have the Windows style keyboard.
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  • Keyboard and mouse won't work while Windows is loading

    I have mentioned this in another thread in a different section but thought I would post specifically about it here because I do need to find a solution.
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    Thanks.

    Hi!
    I suffered this problem time and time again, I kept on pairing/un-pairing/re-pairing etc. and then for no reason at all it suddenly worked. What happened I do not know. Be patient. First off use a wired keyboard and wireless mouse and if that works stay with it for a while. Then try both wireless. I found my mouse was more temperamental than the keyboard. You may have to try wireless keyboard and wired mouse (USB into the computer direct).
    Good luck let me know how it goes.

  • Can a Wireless Keyboard and Mouse Wake my MB?

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    -boeingair

    Hello Everyone,
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    Thanks!
    -boeingair
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  • What to do if your keyboard and mouse are not responding

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  • Bluetooth keyboard and mouse compatability

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  • Bluetooth keyboard and mouse disconnect issue

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    I'm experiencing the exact same problem. I have an MacBook with the bluetooth keyboard and mouse. I've had them for about a year and they've worked perfectly; this problem has only showed up in the last couple of weeks. I didn't know whether it was a hardware problem or software (perhaps a recent software update), but considering the exact same thing is happening to someone else I'm inclined to think software rather than hardware.
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  • Bluetooth keyboard and mouse issue

    I have a 20" Aluminium iMac with the bluetooth keyboard and mouse. Recently i've started to have some issues where the keyboard keeps disconnecting & reconnecting, also the mouse going slow and jerky. They have been working perfectly fine for the past year but only recently started to play up. I have gone into bluetooth prefs and deleted them and re-connected, this seemed to be a temporary fix but after a while it started again, although not as bad as before. I usually leave my Mac on all the time and just put it in sleep mode, the issue now seems to be waking it from sleep as well. I have tried restarts and re pairing as i said before but nothing seems to be solving the issue. Any ideas or fixes would be appreciated.
    Thanks.

    Hello Dave:
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  • My Mac wireless keyboard and mouse won't reconnect

    My Mac wireless keyboard and and mouse one day disconnected and I can't  reconnect. They have new batteries.

    Hi Saint Anne,
    Happy Thanksgiving Day!  Since both of your wireless input devices are not working at the moment, do you have a wired mouse you can use to straighten this out?  Here are some troubleshooting steps to try:
    Wireless Connection issue
    Make sure Bluetooth is turned on
    First, choose Apple () menu > System Preferences > Bluetooth and confirm that Bluetooth is turned ON.
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    Refer to the Bluetooth Menu Icon table below for more information on determining the Bluetooth status. If the Bluetooth icon does not appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then attempt to turn Bluetooth ON again.
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    Bluetooth menu icon
    Bluetooth status
    Bluetooth turned on, but there are no devices connected to the Mac. See the "Make sure the wireless mouse or keyboard is turned on" section of this article.
    Bluetooth turned on and at least one wireless device is connected.  See the "Make sure the wireless mouse or keyboard is turned on" section of this article.
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    Make sure the wireless mouse and keyboard are turned on.
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    Slide the On/Off switch on the bottom of your mouse to turn it on. Note: If the battery compartment cover is not installed properly the On/Off switch may not function correctly or may be difficult to operate. Remove the battery compartment cover and carefully reinstall it.
    When your mouse is on and paired, and the batteries are charged, the indicator light glows steadily.
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    Push and release the On/Off switch to turn on the Apple Wireless Keyboard.
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    From the Apple () menu, choose System Preferences, then choose Bluetooth from the View menu. The Bluetooth preferences pane will list the Bluetooth devices paired with the computer, the status of the devices (paired or connected), and whether Bluetooth power is on or not.
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    Check the battery level of the mouse. Choose System Preferences from the Apple (), then choose Mouse from the View menu. The battery level indicator is in the lower-left corner. Replace the batteries if they are low.  Note: Choose Keyboard & Mouse from the View menu with Mac OS X v10.5.  For more information on keyboard and mouse battery levels in Mac OS X v10.5, see Desktop computers: Troubleshooting wireless keyboard and mouse issues.
    Press a key on the keyboard 
    Press a key on the keyboard to reconnect it with your Mac. It may take a moment for the keyboard to respond.
    Check the battery level of the keyboard. Choose System Preferences from the Apple (),  then choose Keyboard from the View menu and select the Keyboard tab. The battery level indicator is in the lower-left corner. Replace the batteries if they are low.
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    Keep wireless devices within 10 meters (33 feet) of the Mac.
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    Mouse doesn't scroll up or down or side to side
    For mice that have a scroll ball, refer to How to clean your Mighty Mouse.
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    Try using a different surface to see if the tracking improves.
    Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
    If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices could affect tracking.
    Mouse buttons do not work as expected.
    The Mouse preference pane allows users to customize the mouse features to meet their needs.
    Choose System Preferences from the Apple () menu, then choose Mouse from the View menu. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
    Try using a different surface to see if the tracking improves.
    Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
    If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices could affect tracking.
    Keyboard has one or more keys that do not respond. 
    Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
    Choose System Preferences from the Apple () menu, then choose Language & Textfrom the View menu (or International from the View menu in Mac OS X v10.5 or earlier).
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    Make sure that "Show Input menu in menu bar" is enabled.
    Choose Show Keyboard Viewer from the Input menu in the menu bar, as shown.  
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    If the mouse keys feature in the Universal Access System Preferences pane is enabled, many of the keyboard keys may not respond as expected.
    Try starting up into single user mode to determine whether a software issue is causing the issue.
    Cheers,
    Judy

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